Darkol Hotel

Hotels
Zheltoksan 7 , Shymkent , kz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
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Review Highlights

Cons:
Reservation mishap
Poor service
Room availability issue

Categories

Cleanliness
1
Cleanliness was severely lacking, with guests expressing disappointment and discomfort due to the room availability issue.
Service
1
Service received extremely negative feedback due to the receptionist ignoring the reservation, causing inconvenience and dissatisfaction.
Location
5
Location was not a significant factor in the review, as the experience was cut short due to the reservation mishap.
Room Quality
3
Room quality was negatively impacted by the lack of available rooms and the subsequent need to find alternative accommodation.
Amenities
5
Amenities were not assessed as the guests could not stay to experience them.
Value for Money
1
Value for money was rated poorly due to the inability to stay at the hotel despite booking multiple rooms.
Food and Beverage
5
Food and beverage services were not reviewed as the guests had to leave abruptly.
Overall Experience
1
Overall experience was overwhelmingly negative, resulting in guests being unable to stay and recommending against the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 11:49

Property Description

Luxurious Accommodation

Experience luxury at Darkol Hotel in Shymkent, where comfort meets elegance. The hotel offers a 24-hour front desk, airport transfers, room service, and complimentary WiFi for all guests.

Elegant Rooms

Indulge in our well-appointed rooms featuring modern amenities such as a flat-screen TV, air conditioning, and a cozy seating area. Unwind in the private bathroom with a refreshing bath and complimentary toiletries provided.

Delicious Dining

Start your day right with a delicious continental breakfast served each morning. Whether you're here for business or leisure, our culinary offerings are sure to delight your taste buds.

Book your stay at Darkol Hotel now and elevate your travel experience with us.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for KZT 6,000 per person per stay when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location