Park Rotana

Hotels
•
Rotana
9.2 (2529 reviews)
Al Salam St., Eastern Ring Road, Abu Dhabi, 43377 , Abu Dhabi , AE
971-2-6573333

listing image 1
Show all photos

Facilities

Meeting rooms
Full-service spa
Front entrance ramp
Health or beauty spa nearby
Express check-out
Free beach shuttle
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
See all facilities

Review Highlights

Pros:
Great service
Clean facilities
Comfortable rooms
Good location
Quality breakfast
Cons:
Location could be better
Food quality may vary

Categories

Cleanliness
9.3
The reviews generally reflect a positive sentiment towards cleanliness, highlighted by mentions of clean rooms and good housekeeping.
Service
9.8
Exceptional service experiences are noted throughout the reviews, especially with specific mentions of staff members providing excellent hospitality.
Location
8.8
Location is mentioned as a point of concern due to limited walking distance options, but it offers good access to key attractions.
Room Quality
9.3
Overall positive sentiment towards room quality, with mentions of spacious and comfortable rooms.
Amenities
9.3
Amenities received praise for the setup and breakfast offerings.
Value for Money
9.3
Reviews suggest that the hotel provides good value with a range of quality services and facilities.
Food and Beverage
8.3
Some reviews mention that food quality was not as expected, contributing to a slightly lower score.
Overall Experience
9.5
Overall experiences reported are overwhelmingly positive, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:45

Property Description

Luxurious Spa & Recreation: Indulge in massages and body treatments at the full-service spa, then unwind by the outdoor pool or on the tennis court.

Culinary Delights: Choose from 6 restaurants offering local and international cuisine, including 24-hour room service. Don't miss the daily complimentary reception and poolside bar.

Convenience & Comfort: Stay connected with complimentary internet access, enjoy Smart televisions, and make use of amenities like a business center and free valet parking.

Book your stay at Park Rotana, located on the riverwalk in Abu Dhabi, to experience luxury near Khalifa Park and the Sheikh Zayed Grand Mosque.

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Events/parties allowed

See all policies

Location

Guest Reviews

9.2
Based on 2529 reviews
Cleanliness: 9.3
Service: 9.8
Location: 8.8
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.5
A
Ayesha • couple • ae
10
افضل مكان
Pros:

جيد جدا

Cons:

…..

2026-03-13 • via Nuitee
R
Rashed • couple • ae
8
2026-03-11 • via Nuitee
D
derekjrn • Business
10
Great service from the waiters and chef komal also excellent dishes from lunch to dinner
Pros:

There’s great stuff and services

2026-03-10 • via Tripadvisor
M
marco • family_with_children • mt
10
Qualita', professionalita' e cortesia assolute. Esperienza indimenticabile.
Pros:

Professionalita' estrema in un contesto di criticita' dovuto alla guerra in corso.

Cons:

nulla

2026-03-10 • via Nuitee
M
mtcc2026 • Friends getaway
10
Great experience and service
Pros:

Anja Li was fantastic, the service and her attention to detail was spot on. She ensured we had a great experience

2026-03-09 • via Tripadvisor
1
153brightonm • Friends getaway
10
Would like to thank all team,l like the energy they give to customers.Tinashe thumbs up and he is very helpful
Pros:

Good customer service and well

2026-03-08 • via Tripadvisor
4
457jehuc • Friends getaway
10
good experience
Pros:

good customer am swift response when called for service
Good food .....

Tinashe

2026-03-08 • via Tripadvisor
N
Navigate576825 • Family • Abu Dhabi, Emirate of Abu Dhabi
10
Good service
Pros:

Tinashe from food and beverage his so so friendly and welcoming he makes you feel at home really enjoyed the food and the service

2026-03-08 • via Tripadvisor
A
Avan96 • couple • it
10
Un ringraziamento speciale a tutto lo staff, incredibili
Pros:

Assolutamente tutto, in un momento di crisi come quello del conflitto con l'Iran sono stati spaziali nella gestione delle persone e della complessità del momento. Personale fantastico, struttura altrettanto, cibo servizi e camera eccezionali.

Cons:

Nulla

2026-03-07 • via Nuitee
7
733jonathanz • Business
10
Amazing lunch
Pros:

Enjoyed an amazing lunch at the cafe in park Rotana .Amazing service from Ei and Hsu ! Very attentive and great customer service. The chef Anthony came to check on the food . Salad was so delicious .highly recommend

2026-03-05 • via Tripadvisor
J
Jenny_NR • family_with_children • sk
10
Pros:

Perfektný personál! Všetci sú milí, usmiati, nápomocní. Pohodlné postele, výborne vybavený apartmán.

2026-03-05 • via Nuitee
M
Mohammed • solo_traveller • ae
10
2026-03-05 • via Nuitee
N
Navigate38274958276 • Business
10
Best Hospitality we received during the war situation of iran.. Very cooperative and helpful staff specially the restsu
Pros:

Best Hospitality we received during the war situation of iran..

Very cooperative and helpful staff specially the restsurant stay

They gave us most comfotable stay.. thanks to Etihad

2026-03-04 • via Tripadvisor
J
jaydoncg792 • Couples
10
6 stars for Hsu
Pros:

Great experience at the hotel. Hsu in particular at the Starbucks Cafe was a delight, continuous service with a smile, couldn't ask for more. Great addition to the team! Would give 6 stars if I could

2026-03-04 • via Tripadvisor
E
Eamon • couple • gb
10
2026-03-03 • via Nuitee
A
ali • family_with_children • ae
10
2026-03-02 • via Nuitee
T
TUPITSYN • family_with_children • ru
8
2026-03-02 • via Nuitee
S
Sarah • couple • gb
8
Great stay due to unexpected events!
Pros:

Lovely hotel, and nice suite with fridge, washing machine, kitchenette. We are here due to air space being closed, so it is very busy here. The staff have been so helpful and friendly and accommodating.

2026-03-02 • via Nuitee
F
Foglia • family_with_children • it
10
Great choice for your stay
Pros:

I loved my stay at Park Rotana. We have been welcomed with a room upgrade but most important during our stay we have been always assisted by friendly staff who helped us in different ways. Very large breakfast, many options to choose from

Cons:

Teatro restaurant prices

2026-02-27 • via Nuitee
S
Suhail • couple • ae
10
I would like to thank the hotel staff for their warm welcome: Ms. Sarah, Qasim, and Ashiq. Thank you very much.
2026-02-27 • via Nuitee