Rudang Hotel & Resort Berastagi

Hotels
6.5 (75 reviews)
Jl. Jamin Ginting No. 16 , Berastagi , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Terrace
BBQ facilities
Express check-in/check-out
Fruits
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
4.46
The hotel room had a bad smell and issues with cleanliness mentioned in reviews.
Service
8.43
Staff were noted as very helpful, indicating good service.
Location
8.47
Strategic location and good accessibility to restaurants.
Room Quality
5.42
Issues with broken facilities and stained bedsheets reported.
Amenities
5.45
Lack of basic facilities like ironing and functioning phone noted.
Value for Money
7.41
Standard quality for this hotel tier.
Food and Beverage
5.46
Food quality mentioned negatively in reviews.
Overall Experience
6.93
Mixed reviews suggest an average overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:05

Property Description

Mountain Retreat in Berastagi
Located in the picturesque mountainous area of Berastagi, Rudang Hotel & Resort offers a serene retreat with private balconies and complimentary Wi-Fi.

Relaxation and Recreation
Unwind by the outdoor swimming pool, indulge in rejuvenating massage services, and savor delicious meals at the on-site restaurant.

Convenient Amenities
Enjoy modern comforts in every room including satellite TV, air conditioning, and hot/cold shower facilities. Take advantage of laundry services, room service, and car rental for a hassle-free stay.

Experience the tranquility of Berastagi at Rudang Hotel & Resort. Book now for an unforgettable mountain getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children up to and including 5 years old stay for Rp 200,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 75 reviews
Cleanliness: 4.46
Service: 8.43
Location: 8.47
Room Quality: 5.42
Amenities: 5.45
Value for Money: 7.41
Food and Beverage: 5.46
Overall Experience: 6.93
F
Fie • family_with_children • id
10
Pros:

Pinginapan nya efisien dgn parkir mobil nya .

Cons:

Tidak ada semua suka

2026-03-24 • via Nuitee
D
Daniele • family_with_children • it
6
2026-02-26 • via Nuitee
H
hakimi helmi • family_with_children • my
1
Cons:

No

2026-02-12 • via Nuitee
S
sari • family_with_children • id
10
Pros:

Tempat nya asri

Cons:

Kloset kurang bersih

2026-01-27 • via Nuitee
M
MRL_12 • family_with_children • id
8
Pros:

Lokasinya strategis, dan bagus, sarapan enak dan banyak pilihan

2026-01-18 • via Nuitee
T
tarigan • couple • id
5
2026-01-02 • via Nuitee
I
Ismail • family_with_children • id
10
Pros:

Pelayanan hotel dan kebersihan tempat dan akses yg mudah dijangkau

2025-12-28 • via Nuitee
E
Erwinsyah • family_with_children • id
7
2025-12-27 • via Nuitee
A
Andre • solo_traveller • nl
5
Cons:

Geen airco, gehorig, vies, schimmel

2025-11-10 • via Nuitee
S
Syahputra • family_with_children • id
10
2025-11-05 • via Nuitee
T
TAN • extended_group • my
8
2025-10-13 • via Nuitee
S
SITI NOR • family_with_children • my
3
Water and internet access is not available
Cons:

There is no water for bathing in the morning

2025-09-19 • via Nuitee
S
S SARVESWARAN • family_with_children • my
7
Not satisfied
Pros:

Nothing

Cons:

Food, the cleanliness, the staff less knowledgeable, Phone is not function.

2025-09-18 • via Nuitee
M
mazlan • family_with_children • my
7
2025-09-17 • via Nuitee
S
Sued • family_with_children • my
8
2025-09-16 • via Nuitee
M
Mohd Norrizan • family_with_children • my
7
2025-09-14 • via Nuitee
R
Richna • family_with_children • id
9
2025-09-08 • via Nuitee
C
Carl Julius • family_with_children • de
7
2025-08-18 • via Nuitee
T
Teerasak • couple • th
7
2025-08-13 • via Nuitee
N
Nor Afzan • extended_group • my
7
Please maintain better cleanliness to achieve a good rating for your hotel
Pros:

Strategic location. The hotel building is separate from the check-in counter. You need to take a buggy from the check-in counter to the hotel.

Cons:

The hotel room had a bad smell. Many facilities such as the clothes hangers in the wardrobe, were broken & there was no plug for the kettle. In addition, no ironing facilities were provided & the bedsheet had visible stains.

2025-08-11 • via Nuitee