Menlyn Maine Trilogy Hotel

Hotels
7.9 (158 reviews)
Unit 420 Menlyn Maine Pretoria , Pretoria , za

Facilities

Offsite parking discounted rates available
Nightclub
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean rooms
Great amenities
Cons:
Lack of attention to some service issues
Amenities not fully stocked
Noise from other guests

Categories

Cleanliness
8.15
The apartment was described as very clean, but mentions of broken amenities could suggest some inconsistency.
Service
7.65
Mixed feedback with some guests noting helpful staff, but others felt service was lacking during issues.
Location
9.15
Consistently mentioned as convenient and well-placed near attractions.
Room Quality
7.65
Some guests enjoyed spacious rooms, but comments on bed comfort indicate room quality could be improved.
Amenities
6.65
Noted deficiencies in available amenities such as broken nightlights and missing coffee pods.
Value for Money
8.15
Generally seen as reasonable for the location despite some drawbacks.
Food and Beverage
8.15
Appreciation for the coffee station, but overall limited comments on food options.
Overall Experience
7.65
A mix of positive feedback for the stay with various aspects noted, but a few concerns pull down the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:34

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms equipped with modern amenities like a coffee machine, fridge, and flat-screen TV. Relax on your private balcony or unwind in the cozy seating area provided for your convenience.

Entertainment and Dining
Indulge in a variety of entertainment options with our on-site bar and casino. Enjoy delicious meals at our restaurant or take a leisurely stroll to nearby attractions such as the Pretoria Country Club and Union Buildings.

Convenient Facilities
Benefit from our 24-hour front desk service and stay connected with complimentary WiFi throughout the property. Take a refreshing dip in the outdoor swimming pool, or explore the city with free private parking available for our guests.

Experience luxury and convenience at Menlyn Maine Trilogy Hotel. Book now for an unforgettable stay!

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 158 reviews
Cleanliness: 8.15
Service: 7.65
Location: 9.15
Room Quality: 7.65
Amenities: 6.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 7.65
M
Marthinus couple za
8
2026-02-09 via Nuitee
T
Tessa couple za
8
Very good thank yoi
Pros:

Location was great we could walk to were we wanted to be.

2026-01-20 via Nuitee
K
Kate solo_traveller za
5
2026-01-19 via Nuitee
N
Nicci C extended_group za
7
Convenient location
Pros:

Location
Friendly reception personnel
Low noise levels
Good Wifi
Fast elevator
Safe to walk to Sunbet Arena
Nice view

Cons:

Bed is reaching the end of its days regarding comfort level
One nightlight is broken
No pods for coffee machine - even 2 would be great
No soap bar / hand wash liquid
No dishcloth
Nothing ''extra'' or inviting to give one's stay that WOW factor.

EDITED TO ADD:
It is utterly absurd to suggest that WE somehow “cut” the cord of a bedside lamp. Why on earth would we do such a thing? We are two middle‑aged women attending an event, accustomed to staying in 5‑star establishments, and “cutting a cord” is not even remotely aligned with who we are.

The establishment may not have liked our feedback, but it was given honestly, truthfully, and we both stand behind it 100%. Use it or don’t—that’s entirely your choice. What is not acceptable is shifting blame onto the client. Accusing a Tier 3 Genius Booking.com guest of vandalism is not only insulting, it is a reckless and short‑sighted business practice.
I will not tolerate being falsely accused of damaging property.

2025-12-19 via Nuitee
N
Nomfundo solo_traveller za
10
I was doing it for the 2nd time 😀 and that says it all
Pros:

It’s located, it’s secure and clean

Cons:

Nothing

2025-12-16 via Nuitee
J
Jeniffer couple za
9
Fantastic
Pros:

The location, facilities, staff. It was closed to Menlyn and Sun Arena

Cons:

On the day of arrival the apartment was not ready but the host managed to sort it out without inconveniencing me.

2025-12-06 via Nuitee
M
Michelle couple za
10
A quiet, pleasant stay with everything we needed.
Pros:

The property was quiet and met our expectations. The staff were very helpful and clearly explained the parking and access. The layout is easy to navigate, from reception to the rooms and parking. There are also a few places to eat and a mall within a minute’s walk, making it very accessible. We also really enjoyed the coffee station, it was a great touch.

Cons:

Nothing really, if anything, I just didn’t like that my stay was so short, haha.

2025-11-17 via Nuitee
L
Lee solo_traveller gb
10
2025-11-12 via Nuitee
L
Lee solo_traveller gb
10
2025-11-12 via Nuitee
M
Majola solo_traveller za
7
Good
Pros:

The location was so convenient

2025-10-27 via Nuitee
L
Lategan couple za
9
Best in the Business.
Pros:

The location of the hotel is very convenient. It's 100 meters from Menlyn Maine and 300 meters from the Sun Arena. The rooms are superb, comfortable.

Cons:

In the bathroom, the shower's lower rubber seal wasn't functioning properly and after a shower the floor was pretty soaked.

2025-10-06 via Nuitee
T
Tania solo_traveller za
10
It was fantastic.
Pros:

I loved how the staff were so friendly at the reception and the location is so close to Sunbet Arena. The place is clean and the room is spacious. I would highly recommend this hotel to my friends and family.

2025-10-05 via Nuitee
L
lacy solo_traveller mm
10
Pros:

Very comfortable and high quality

2025-09-12 via Nuitee
C
Chanelle couple za
8
Clean, secure, relaxing and a great location.
Pros:

Location and privacy

Cons:

The bed was not great, buying a new one soon would be great.

2025-09-07 via Nuitee
F
Francois couple za
8
Facilities met our expectations, staff not so much
Pros:

The location and felt safe when walking around the precinct

Cons:

The staff did not go out of their way to help us. Our tv remote did not work and night staff just let it go, no effort to find batteries or another remote for us😨. Told us there's nothing they can do about it.

2025-08-25 via Nuitee
H
Hellen solo_traveller ug
4
There was no internet in the rooms and owners didn’t have coustomer care
Pros:

Location and security

Cons:

Location

2025-08-21 via Nuitee
I
Ivan solo_traveller za
7
Pros:

Well located, easy walking distance to restaurants and shops.

Cons:

Very noisy guests talking loudly in the passageways and slamming doors well into the small hours of the morning.

2025-08-14 via Nuitee
V
Vincent couple za
10
Pros:

Very very clean.The apartment has everything one needs and some more.The bed very comfortable. Enjoyed everything about our stay.

Cons:

Nothing

2025-08-11 via Nuitee
A
Andre solo_traveller za
4
2025-08-10 via Nuitee
S
Sebastian couple za
10
Pros:

The Peace and Quietness always gets me. The place is well positioned. It's close to everything , even food deliveries takes less than 30min to arrive. Simply amazing.

2025-07-18 via Nuitee