Hotel Queensbury Malabe

Hotels
50 NEW KANDY ROAD GEMUNUPURA, KADUWELA , Kaduwela , lk

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Close proximity to specific locations
No pests in room
Staff availability for cleaning
Friendly staff (at times)
Cons:
Poor cleanliness
Lack of basic amenities
Poor service and staff unawareness
Non-functional facilities like wifi and TV
Inadequate food services
Issues with room maintenance and pest control

Categories

Cleanliness
2.5
Multiple guests pointed out issues with cleanliness, citing dirty bathrooms, stained bedsheets, and overall lack of proper sanitation.
Service
3
Service received mixed reviews with staff being described as friendly yet often unprofessional, and with frequent complaints regarding their lack of availability and awareness.
Location
6
The hotel's proximity to certain key locations was viewed positively, although this was overshadowed by other negative aspects.
Room Quality
2.8
Rooms were criticized for maintenance issues and lack of expected standards, reports of geckos and cockroaches adversely affected the perceived room quality.
Amenities
1.5
Guest reviews indicate severe shortcomings in amenities, highlighting absent or non-functional basic facilities like wifi and television, and lack of food services.
Value for Money
2
In light of the numerous complaints, guests did not feel that the services provided offered good value for the money spent.
Food and Beverage
3
Food services seemed inadequate with no kitchen on-site and limited options, which did not meet guests' expectations.
Overall Experience
2.5
Most guests reported a negative overall experience with several advising to avoid the hotel, citing critical issues that significantly affected their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 06:54

Property Description

Luxurious Accommodations
Hotel Queensbury Malabe offers elegant rooms with balconies, private bathrooms, and modern amenities like TV, air conditioning, and free toiletries. Some rooms even feature a terrace for a breathtaking view.

Convenient Location
Located just 18 km from major attractions like Bambalapitiya Railway Station and Leisure World, this non-smoking property provides easy access to key landmarks and entertainment venues.

Accessible Airport
With Ratmalana International Airport only 22 km away, guests can enjoy a hassle-free journey to and from Hotel Queensbury Malabe.

Experience comfort and convenience at Hotel Queensbury Malabe. Book your stay now for a memorable experience!

Important information:

Please inform Hotel Queensbury Malabe in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Check-in and check-out hours:

Property Policies

  • Internet

    No internet access available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location