Sukoon

Hotels
6.3 (35 reviews)
Pilot Baba Road, Vishwa Kalyan, Jagjeetpur, Haridwar, Uttarakhand , Haridwār , in

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Exceptional service
Convenient amenities
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
8.7
Guests consistently praised the exceptional cleanliness of the hotel.
Service
9
Service was outstanding with polite and attentive staff members.
Location
8.5
The hotel is strategically located near key landmarks and offers convenient access to public transport.
Room Quality
8.7
Spacious and comfortable rooms contributed to a relaxing stay, with minor maintenance issues reported by a few guests.
Amenities
8.5
Satisfactory amenities included a gym and pool, although some guests felt the absence of spa services.
Value for Money
7.2
Mixed opinions on the value for money, with some guests finding the price slightly high for the services offered.
Food and Beverage
8.3
Well-received breakfast and restaurant services, though a few guests desired more variety.
Overall Experience
8.9
Most guests had an exceptional overall experience and would readily recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 11:24

Property Description

Convenient Location
Located near popular attractions like Mansa Devi Temple and Har Ki Pauri, Grey Castle - Hotel Near Haridwar Railway station offers comfortable rooms with modern amenities.

Comfortable Accommodation
The air-conditioned rooms are equipped with free WiFi, flat-screen TVs, and private bathrooms with complimentary toiletries, ensuring a pleasant stay for guests.

Exceptional Services
Enjoy the convenience of room service, a 24-hour front desk, and currency exchange during your stay at Grey Castle. Book now and experience a memorable stay in Haridwār.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.3
Based on 35 reviews
Cleanliness: 8.7
Service: 9
Location: 8.5
Room Quality: 8.7
Amenities: 8.5
Value for Money: 7.2
Food and Beverage: 8.3
Overall Experience: 8.9
H
Haruo young couple kr
10
Exceptional
Pros:

After a day spent at daksh mandir, i relaxed in their steam room and enjoyed a movie in the theatre room. The restaurant served amazing food, and the staff was incredibly polite and attentive. This place truly combines spirituality, exclusivity, and modern comfort in a way no other property does

2025-05-11 via Nuitee
M
Manshi review category business travellers in
10
Exceptional
Pros:

Starting my day at the private Ghat feeling the cool water of Ganga was an unforgettable experience. The private Ganga Aarti is divine giving me a deep sense of peace. After a long day, steam room and theatre room provided the perfect relaxation.

2025-05-09 via Nuitee
H
Harshita young couple in
10
Perfect for spiritual retreat
Pros:

Ganga View Hotel exceeded our expectations! Spacious rooms, delicious food, and serene jungle views. Perfect for spiritual retreat." -

2024-11-10 via Nuitee
G
Gupta family with young children in
10
Private ghat for daily Ganga Aarti
Pros:

Here's a rewritten version with proper grammar, punctuation, and formatting:

*Excellent Stay with Breathtaking Views!*

"We had an amazing view from our room! The private ghat where daily Ganga Aarti is performed was truly mesmerizing for our family.

The food was exceptional, and the staff was extremely cooperative. Our overall experience here was fantastic.

*Highlights:*

- Stunning views from the room
- Private ghat for daily Ganga Aarti
- Delicious food
- Cooperative staff

2024-11-08 via Nuitee
G
Graeme family with young children au
4
Overpriced - map location very wrong.
Pros:

The staff tried to help and were friendly but the price to value was poor. They changed the sheets when asked which was good but bathroom and general cleanliness not good enough..

Cons:

Cleanliness of a hotel you would expect of an 800 rupee room but it cost more than 3 times that. They changed the sheets when asked which was good but bathroom and general cleanliness not good enough. The WORST thing was that the location of the hotel is incorrectly positioned on the map. We selected because we thought it was near but it turned out to be an expensive odyssey to find it. The internet signal was not adequate in the room. I had to sit in reception to get internet. I stayed in a lot of budget hotels in India and generally speaking standard is poor for price. Photos on booking look good but then inevitably much dirtier. Based on market this room is probably not worth more than 1000 or 1200 rupees.

2024-10-14 via Nuitee
N
Nitin group ca
7
Good
2024-05-11 via Nuitee
K
Kandola young couple in
9
Superb
2024-04-29 via Nuitee
P
Poolwantee family with young children mu
1
Bad
Pros:

The WORST hotel i have ever booked
It was just the worst & most dirty hotel
My whole family got sick because we entered a room which seemed hag not been cleaned since years
There were hairs on the bedsheets & pillows which incdicates they were not changed at all
I waited more than 1 hour for them to come and change same after calling again & again
The staffs were horrible, without even a smile on their face
We stayed 3 nights without they cleaning, changing the bedsheets or even refilling the bottle of water, teabags, sugar
I will never recommend anybody to book such a bad and worst hotel

2024-04-10 via Nuitee
A
Amit group in
10
Exceptional
Pros:

I recently had a delightful stay at the staff's support was exceptional , creating a warm and welcoming atmosphere. The hotel's prime location offered convenience, and their service surpassed expectations. A truly enjoyable experience overall.

2024-03-31 via Nuitee
A
Aaalok young couple in
10
Exceptional
Pros:

very good hospitality, amazing staff, good, wish I could stay longer but I have to go, will come again in the future.Food was awesome location is too good. Its very good and very clean,staff response is very good,we stay live our Own,we never forget like this hotel.

2024-02-13 via Nuitee
K
Kachi family with young children in
10
Exceptional
Pros:

Overall the experience was very calm. The room was also decent neat and clean. Manager did a wonderful job in providing us a memorable service. They also helped us in keeping our luggage after checkout. overall it was a nice and convenient place to stay.Hari ki paudi 1.4 km from hotel .Excellent customar service and very helping 100% . child friendly behaviour. perfect hotel to perfect people . Room is perfect also clean. Location and behaviour. it was an awesome stayz and beautifull memory with perfectstayz.

2024-01-15 via Nuitee
K
Khushboo family with young children in
3
Poor
Pros:

Nothing

Cons:

Everything

2023-11-15 via Nuitee
A
Aditya young couple in
10
everything is good
Pros:

wonderfool stay at hotel grey castle all tourist location are nearby , staff is very good in nature and helpful they provide early check in on request over all my stay is very comfortable rooms are very clean and comfy , we also extended our stay here directly we got good deal , thank you booking.com for such a beautiful hotel

Cons:

everything is good

2023-10-25 via Nuitee
N
Navnit family with young children gb
5
Passable
2023-10-02 via Nuitee
C
Chatterjee group in
10
staff is very friendly
Pros:

location of hotel is very good near to railway station, food is very reasonable here and very tasty , Harkipauri is just 10 minute away from here you can hire e-rikshaw from outside of hotel, rooms are specious neat & clean staff is very friendly guide us very well about the nearby places

2023-09-27 via Nuitee
C
Chatterjee group in
10
Exceptional
Pros:

location is perfect,
most valuable hotel in haridwar,
all amenities are available in rooms

2023-09-11 via Nuitee
V
Virendra group in
10
Exceptional
Pros:

Very nice property well-maintained room washroom. Breakfast is too good Hotel rooms are clean, very comfortable ... Everything was great at this hotel.. amazing staff that is friendly and makes customers feel welcome. Location is too good for all Centre point. Stay very comfortable and enjoyable. all the amenities are very near to this property and har ki paudi ki is just 1.5kms distance away station is just 500meter will definitely stay there when I come back!

2023-09-05 via Nuitee
S
Sanjay review category business travellers in
7
Good
2023-07-27 via Nuitee
M
Mohan review category business travellers in
6
Pleasant
2023-07-21 via Nuitee
A
Ankit family with young children in
4
Disappointing
2023-06-29 via Nuitee