Hotel Flex

Hotels
7.8 (1719 reviews)
Naka-ku Kaminobori-cho 7-1 , Hiroshima , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Massage services
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable stay
Cons:
Cleanliness issues
Small room size
Limited food options

Categories

Cleanliness
7.3
Some reviews mentioned cleanliness issues needing more attention.
Service
8.3
Consistently noted friendly and helpful staff in the reviews.
Location
8.8
Multiple reviews highlighted the excellent central location near transport.
Room Quality
7.3
Comments about small and older rooms but still comfortable.
Amenities
7.8
Good availability of amenities mentioned positively.
Value for Money
7.8
Value seems to align well with the price point according to reviews.
Food and Beverage
7.8
Breakfast received positive mentions, but some reviews noted areas for improvement.
Overall Experience
7.3
Generally positive experiences with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:50

Property Description

Luxurious Riverside Location
Hotel Flex, situated by the Kyobashi Riverside, provides a perfect blend of convenience and comfort for its guests. Enjoy modern air-conditioned rooms with free internet access, TV, and attached bathroom, all within an entirely non-smoking property.

Dining with a View and Relaxation
Indulge in a culinary experience at the hotel's restaurant and cafe that offer stunning views of the river. Unwind with massage services or take care of laundry needs with the convenient coin-operated laundry facility.

Proximity to Key Attractions
With a prime location near JR Hiroshima Station, Hotel Flex offers easy access to popular sites such as Hiroshima Peace Memorial Park, Manga Library-Museum, and Hiroshima Castle. Explore the city with unparalleled ease during your stay.

Ready to experience the perfect blend of comfort and convenience at Hotel Flex? Book now to secure your unforgettable stay.

Important information:

Please contact the property in advance if you intend to send luggage to the hotel before arrival and be aware of the of the following;
-check-in date should be written on the luggage
-specify arrival date of luggage to be within the morning of your check-in date

The below luggage will not be accepted
-arrived 2 days prior to check-in date
-luggage sent as cash on delivery
-refrigerated or frozen products
-oversize baggage that will not fit into the room
-animals
※ the property will not be liable for any damages caused to sent luggage (ie: broken bottles etc)

Please note, the hotel entrance will be closed from 01:00 to 06:00. To enter the hotel during these hours please ring the doorbell, which will notify the staff.

Please note that the property operates a centrally controlled air conditioning system. Guests are not able to control the room temperature of their rooms.

Please note, there are 2 locations for off-site parking. Both off-site parking locations are available on a first-come, first-served basis. Prices and available times vary. The height limit at both off-site parking areas is 6.6 feet. Please contact the property directly regarding parking hours and applicable fees.

Please note halal food is not available at this accommodations.

Please note, this is strictly a nonsmoking property. Cigarets, electronic cigarets and heat-not-burn tobacco products are all strictly prohibited throughout this property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1300 per day.

Location

Guest Reviews

7.8
Based on 1719 reviews
Cleanliness: 7.3
Service: 8.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7.3
A
Ayami • solo_traveller • jp
8
2026-03-07 • via Nuitee
木村 • solo_traveller • jp
10
2026-03-07 • via Nuitee
L
LINGHSIAO • solo_traveller • tw
10
接待處服務人員親切，房間空間很足夠，設備及物品都很整潔，隔音效果也不錯，位置鄰近廣島站，交通非常便利。
Pros:

舒適且空間足夠

Cons:

完全沒有

2026-03-07 • via Nuitee
E
ERIC • couple • fr
10
Bonheur paix sourire bien être
Pros:

Un super emplacement proche de la gare et des grands monuments. Le petit déjeuner un vrai repas à lui tout seul. Et tout le personnel que des sourires de le gentillesse et une aide souvent bien venue.

Cons:

Rien tout est parfait

2026-03-07 • via Nuitee
I
IPPEI • solo_traveller • jp
8
お得でした
Pros:

部屋がとてもきれいで清潔感があった。また、ベッドも広く快適でした。

Cons:

特になし

2026-03-06 • via Nuitee
H
Helen • family_with_children • au
9
Pros:

Great location. We had a lovely room with a view over the river. Beds were comfortable and the staff were very helpful.

Cons:

Nothing.

2026-03-06 • via Nuitee
H
Hirormi • solo_traveller • jp
6
まぁまぁ
Pros:

景色よかった

Cons:

チェックインした時の男性の対応が無愛想で最悪だった
鳴らしてもなかなか出てこないのに悪びれた様子もなかった　サービス業なのに残念です　時代なのかな

2026-03-06 • via Nuitee
M
Michel • couple • fr
7
2026-03-05 • via Nuitee
P
Paul • family_with_children • gb
10
Excellent value, good location, friendly staff.
Pros:

Very close to station. Easy to walk into centre.

Cons:

All good.

2026-03-04 • via Nuitee
A
Aya • solo_traveller • jp
6
2026-03-01 • via Nuitee
K
KIM • solo_traveller • kr
10
만족
Pros:

위치가 나쁘지 않았고 뷰가 맘에 들었습니다.

Cons:

딱히 부족하다 느껴진건 방에 먼지가 좀 있었던거같네요.

2026-03-01 • via Nuitee
M
MIDORI • couple • jp
5
便利だった
Pros:

駅から近くて便利だった

Cons:

向かい側の部屋の人が、夜中3時くらいに
ゴソゴソと廊下でずっと何かしていた
スタッフの方か？わかりませんが
音が結構聞こえるので
夜中は静かにしてほしい

2026-02-27 • via Nuitee
Y
Yukiho • solo_traveller • jp
10
2026-02-27 • via Nuitee
C
CHIN YI • solo_traveller • tw
8
スタッフが親切だった
Pros:

快適

Cons:

古い

2026-02-25 • via Nuitee
J
JESSICA • family_with_children • cl
8
Pros:

La ubicación y la amplitud de la habitación.
Es un hotel antiguo, relación precio/calidad excelente

2026-02-25 • via Nuitee
W
Wakana • solo_traveller • jp
10
次もここ。
Pros:

おしゃれな落ち着いたカフェがそのまま宿泊施設になった雰囲気。かしこまりすぎず、気軽な雰囲気でした。さっぱりとして清潔でした。

2026-02-24 • via Nuitee
M
Mina • couple • jp
7
Pros:

朝のフリードリンクが用意されていた。
駅まで近かったです。

Cons:

連泊させてもらったのですが、部屋のすぐ側に清掃のカードがあったので出入りが⋯

2026-02-23 • via Nuitee
T
Toru • couple • gb
7
Pros:

立地は　とてもよく　駅にも広島の中心地へも徒歩で行けて便利です

2026-02-23 • via Nuitee
池田 • solo_traveller • jp
7
2026-02-23 • via Nuitee
孝介 • solo_traveller • jp
6
2026-02-22 • via Nuitee