Hotel Flex

Hotels
7.8 (1968 reviews)
Naka-ku Kaminobori-cho 7-1 , Hiroshima , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable stay
Cons:
Cleanliness issues
Small room size
Limited food options

Categories

Cleanliness
7.3
Some reviews mentioned cleanliness issues needing more attention.
Service
8.3
Consistently noted friendly and helpful staff in the reviews.
Location
8.8
Multiple reviews highlighted the excellent central location near transport.
Room Quality
7.3
Comments about small and older rooms but still comfortable.
Amenities
7.8
Good availability of amenities mentioned positively.
Value for Money
7.8
Value seems to align well with the price point according to reviews.
Food and Beverage
7.8
Breakfast received positive mentions, but some reviews noted areas for improvement.
Overall Experience
7.3
Generally positive experiences with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:50

Property Description

Luxurious Riverside Location
Hotel Flex, situated by the Kyobashi Riverside, provides a perfect blend of convenience and comfort for its guests. Enjoy modern air-conditioned rooms with free internet access, TV, and attached bathroom, all within an entirely non-smoking property.

Dining with a View and Relaxation
Indulge in a culinary experience at the hotel's restaurant and cafe that offer stunning views of the river. Unwind with massage services or take care of laundry needs with the convenient coin-operated laundry facility.

Proximity to Key Attractions
With a prime location near JR Hiroshima Station, Hotel Flex offers easy access to popular sites such as Hiroshima Peace Memorial Park, Manga Library-Museum, and Hiroshima Castle. Explore the city with unparalleled ease during your stay.

Ready to experience the perfect blend of comfort and convenience at Hotel Flex? Book now to secure your unforgettable stay.

Important information:

Please contact the property in advance if you intend to send luggage to the hotel before arrival and be aware of the of the following;
-check-in date should be written on the luggage
-specify arrival date of luggage to be within the morning of your check-in date

The below luggage will not be accepted
-arrived 2 days prior to check-in date
-luggage sent as cash on delivery
-refrigerated or frozen products
-oversize baggage that will not fit into the room
-animals
※ the property will not be liable for any damages caused to sent luggage (ie: broken bottles etc)

Please note, the hotel entrance will be closed from 01:00 to 06:00. To enter the hotel during these hours please ring the doorbell, which will notify the staff.

Please note that the property operates a centrally controlled air conditioning system. Guests are not able to control the room temperature of their rooms.

Please note, there are 2 locations for off-site parking. Both off-site parking locations are available on a first-come, first-served basis. Prices and available times vary. The height limit at both off-site parking areas is 6.6 feet. Please contact the property directly regarding parking hours and applicable fees.

Please note halal food is not available at this accommodations.

Please note, this is strictly a nonsmoking property. Cigarets, electronic cigarets and heat-not-burn tobacco products are all strictly prohibited throughout this property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1300 per day.

Location

Guest Reviews

7.8
Based on 1968 reviews
Cleanliness: 7.3
Service: 8.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7.3
L
Leyang • solo_traveller • au
8
2026-07-04 • via Nuitee
M
Marta • couple • es
8
Funcional y económico. Buena opción
Pros:

Cerca de la estación. Limpio. Buena relación calidad-precio. Desayuno completo. Personal agradable

Cons:

Nada a señalar aunque una actualización sería algo muy positivo

2026-07-04 • via Nuitee
M
Murray • couple • au
7
Location, breakfast view over the river magic!
Pros:

Although the room was small, always check dimensions before you book so not disappointed, it was comfortable. Window opened over the river which was pleasant. Good value for money, internet worked well. Breakfast was overlooking the river, perfect spot either way windows open. Easy to get there from the train, short flat walk via under covered path with trees or across two bridges. Didn’t have breakfast but supermarket just outside the room.

2026-07-03 • via Nuitee
M
Murray • couple • au
7
Friendly helpful staff, can open room window
Pros:

Stayed here 2 Nights
Although the room was small, always check dimensions before you book so not disappointed, it was comfortable. Window opened over the river which was pleasant. Good value for money, internet worked well. Breakfast was overlooking the river, perfect spot either way windows open. Easy to get there from the train, short flat walk via under covered path with trees or across two bridges. Didn’t have breakfast but supermarket just outside the room.

2026-07-03 • via Nuitee
K
Ka Fai • solo_traveller • hk
10
Pros:

Excellent value for money. Close to major transport hubs and walking distance to some major attractions. Only few minutes walk to the Hiroshima Station. Staff are helpful and caring.

Cons:

Lighting in the bathroom can be slightly brighter.

2026-07-03 • via Nuitee
M
MASAKI • solo_traveller • jp
7
まぁ快適だった
Pros:

古いながらも清潔感があり、夜景がキレイで川が見える景色の良いカフェモーニング、広島駅から徒歩圏内

Cons:

建物が古いからか、壁が薄く隣室の人の咳や物音が聞こえる。大通りに面していて騒音がある

2026-07-03 • via Nuitee
T
TAKASHI • solo_traveller • jp
7
2026-07-02 • via Nuitee
N
NAOMI • solo_traveller • jp
9
素晴らしい、良い旅の思い出となりました。
Pros:

素晴らしいロケーションと、チェックインチェックアウト時の接客。清潔なホテルと値段。
頭元にコンセントがないのは、気になりません。それをカバーできる価格帯です。

Cons:

なし。

2026-07-01 • via Nuitee
V
Valenzuela • family_with_children • us
6
It was an okay stay.
Pros:

Had a convenience store next to the hotel and relatively quiet. The first receptionist was very kind.

Cons:

The bathroom smelled like mold. The room was super tiny and old. It is near the main station but it feels long walking distance if you are carrying luggage. Was a bit expensive for what we got.

2026-07-01 • via Nuitee
沖広 • solo_traveller • jp
9
コスパ最高
Pros:

スタッフの対応とロケーションとコスパが最高でした。

Cons:

ありません

2026-07-01 • via Nuitee
G
Godoy • couple • mx
8
Accesible y pequeño
Pros:

La ubicación es muy buena para conocer Hiroshima ya que está cerca de la estación central, esto hace muy fácil el traslado turístico y de equipaje.

Cons:

No se incluye el desayuno y el espacio de la habitación es bastante reducido.

2026-06-30 • via Nuitee
M
mariano • family_with_children • mx
7
Pros:

Que tiene muchas amenidades.

Cons:

Que la pantalla de la TV es muy pequeña, además no se puede ver casi ningún canal, el desayuno que se paga, es muy escaso y lo sirven muy tarde.

2026-06-29 • via Nuitee
M
Mercedes • solo_traveller • es
8
Pros:

Està molt aprop de l.estacio.l Les vistes nocturnes d'algunes habitacions.

Cons:

El tamany de les habitacions es força reduït

2026-06-29 • via Nuitee
ニシムライチロウ • solo_traveller • jp
5
2026-06-28 • via Nuitee
柏葉 • solo_traveller • jp
7
2026-06-28 • via Nuitee
G
Gabet • solo_traveller • fr
7
Correspondait à mes attentes
Pros:

L’emplacement, la chambre plutôt confortable, le standing de l’hôtel, le petit-déjeuner

Cons:

Il manquait d’un déshumidificateur ou système de ventilation dans la chambre, nécessaire par temps humide. Toutefois, le combo vmc de la salle de bain + clim a plutôt fait l’affaire.

2026-06-28 • via Nuitee
F
Franck • couple • fr
5
Pros:

L’emplacement

Cons:

Le wifi dans la chambre ne fonctionnait pas

2026-06-26 • via Nuitee
K
Koti Sreekar Reddy • solo_traveller • gb
7
2026-06-26 • via Nuitee
A
Ashok • extended_group • ae
7
Pros:

Clean

Cons:

Very small place.it was difficult to even move around with 4 people in the room

2026-06-26 • via Nuitee
S
Singh • family_with_children • us
8
2026-06-24 • via Nuitee