Hotel Flex

Hotels
7.8 (1769 reviews)
Naka-ku Kaminobori-cho 7-1 , Hiroshima , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Massage services
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable stay
Cons:
Cleanliness issues
Small room size
Limited food options

Categories

Cleanliness
7.3
Some reviews mentioned cleanliness issues needing more attention.
Service
8.3
Consistently noted friendly and helpful staff in the reviews.
Location
8.8
Multiple reviews highlighted the excellent central location near transport.
Room Quality
7.3
Comments about small and older rooms but still comfortable.
Amenities
7.8
Good availability of amenities mentioned positively.
Value for Money
7.8
Value seems to align well with the price point according to reviews.
Food and Beverage
7.8
Breakfast received positive mentions, but some reviews noted areas for improvement.
Overall Experience
7.3
Generally positive experiences with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:50

Property Description

Luxurious Riverside Location
Hotel Flex, situated by the Kyobashi Riverside, provides a perfect blend of convenience and comfort for its guests. Enjoy modern air-conditioned rooms with free internet access, TV, and attached bathroom, all within an entirely non-smoking property.

Dining with a View and Relaxation
Indulge in a culinary experience at the hotel's restaurant and cafe that offer stunning views of the river. Unwind with massage services or take care of laundry needs with the convenient coin-operated laundry facility.

Proximity to Key Attractions
With a prime location near JR Hiroshima Station, Hotel Flex offers easy access to popular sites such as Hiroshima Peace Memorial Park, Manga Library-Museum, and Hiroshima Castle. Explore the city with unparalleled ease during your stay.

Ready to experience the perfect blend of comfort and convenience at Hotel Flex? Book now to secure your unforgettable stay.

Important information:

Please contact the property in advance if you intend to send luggage to the hotel before arrival and be aware of the of the following;
-check-in date should be written on the luggage
-specify arrival date of luggage to be within the morning of your check-in date

The below luggage will not be accepted
-arrived 2 days prior to check-in date
-luggage sent as cash on delivery
-refrigerated or frozen products
-oversize baggage that will not fit into the room
-animals
※ the property will not be liable for any damages caused to sent luggage (ie: broken bottles etc)

Please note, the hotel entrance will be closed from 01:00 to 06:00. To enter the hotel during these hours please ring the doorbell, which will notify the staff.

Please note that the property operates a centrally controlled air conditioning system. Guests are not able to control the room temperature of their rooms.

Please note, there are 2 locations for off-site parking. Both off-site parking locations are available on a first-come, first-served basis. Prices and available times vary. The height limit at both off-site parking areas is 6.6 feet. Please contact the property directly regarding parking hours and applicable fees.

Please note halal food is not available at this accommodations.

Please note, this is strictly a nonsmoking property. Cigarets, electronic cigarets and heat-not-burn tobacco products are all strictly prohibited throughout this property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1300 per day.

Location

Guest Reviews

7.8
Based on 1769 reviews
Cleanliness: 7.3
Service: 8.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7.3
E
Etsuko • couple • jp
8
景色も良かったし楽しめました。
Pros:

お部屋も綺麗でアメニティも揃ってて快適でした。

Cons:

テレビが小さかったです。

2026-04-18 • via Nuitee
I
ISABELLE • extended_group • fr
7
Proche de la gare
Pros:

Bel emplacement, p dej copieux

Cons:

Chambre un peu petite mais fait l’affaire pour 1 ou 2 nuit. Proche de la gare

2026-04-18 • via Nuitee
L
Luz Elena • family_with_children • co
10
Un hotel acogedor y muy cercano a la estación de tren. La vista del río es muy bella.
Pros:

La amabilidad del personal y los servicios ofrecidos. El desayuno está bien para el precio pagado.

Cons:

Todo estuvo muy bien y llenó nuestras expectativas.

2026-04-18 • via Nuitee
R
Ruennbo • solo_traveller • tw
4
Cons:

房間，浴室都太窄小

2026-04-18 • via Nuitee
M
Masaki • solo_traveller • jp
3
残念だった
Pros:

駅から徒歩圏内にある

Cons:

清掃が行き届いていない。チェックイン後、部屋に入った際、バスルームやベッドルームの机の上に髪の毛があり、清掃がされていないように思えた。
TVも古い型で、YouTubeなどが観れなかった点。

2026-04-17 • via Nuitee
G
Guilherme • extended_group • br
7
2026-04-16 • via Nuitee
F
Félix • couple • ca
8
Un très bel hôtel pour un très bon prix
Pros:

Très propre, lumineux et une superbe vue sur la rivière. Beaucoup d'équipements dans la chambre.

Cons:

Un frigo présent mais non fonctionnel

2026-04-16 • via Nuitee
M
Mona • extended_group • no
9
Veldig fornøyd
Pros:

Sentralt
Serviceminded

Cons:

Dårlig kontroll over innsjekking

2026-04-15 • via Nuitee
T
Tiyomi • solo_traveller • jp
7
Pros:

窓からの夜景色が凄く良い

2026-04-15 • via Nuitee
D
David • family_with_children • au
8
2026-04-15 • via Nuitee
R
Richard • solo_traveller • au
8
2026-04-13 • via Nuitee
S
Sophie • extended_group • fr
8
Parfait pour 2 ou 3 jours
Pros:

L’emplacement proche de la gare, la vue sur la rivière

Cons:

Chambre un peu petite mais fonctionnelle

2026-04-13 • via Nuitee
T
Tetyana • solo_traveller • ua
10
Pros:

Está en un lugar privilegiado. Al lado del río cerca de la estación de trenes. Buenos restaurantes!!!!

Cons:

Me gustó todo !!!!

2026-04-13 • via Nuitee
R
Richard • solo_traveller • au
9
Pros:

The room was very good & staff very helpful.

Cons:

Breakfast was very disappointing. Almost no choice. Inadequate & not worth the extra cost.

2026-04-13 • via Nuitee
R
Ryota • solo_traveller • jp
10
2026-04-13 • via Nuitee
P
Phoenix • solo_traveller • us
4
2026-04-12 • via Nuitee
L
Lu • couple • ar
9
Estadía muy tranquila en la ciudad
Pros:

Muy buena ubicación, cerca de la estación. El personal super predispuestos a ayudarnos. Cerca de tiendas de conveniencia y de buenos lugares para comer. El entorno era tranquilo

2026-04-12 • via Nuitee
M
Melinda • couple • au
10
Fantastic, best place we stayed in Japan
Pros:

Excellent location right next to the river and about 5mins walk to the station. We had a fantastic view of Hiroshima.

Cons:

No fridge

2026-04-12 • via Nuitee
H
Hirotami • solo_traveller • jp
8
良かったです。
Pros:

清潔

Cons:

夜間のスタッフはもう少し頑張って❗️

2026-04-12 • via Nuitee
E
Eriko • solo_traveller • jp
9
2026-04-11 • via Nuitee