Hotel Flex

Hotels
7.8 (1872 reviews)
Naka-ku Kaminobori-cho 7-1 , Hiroshima , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Massage services
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable stay
Cons:
Cleanliness issues
Small room size
Limited food options

Categories

Cleanliness
7.3
Some reviews mentioned cleanliness issues needing more attention.
Service
8.3
Consistently noted friendly and helpful staff in the reviews.
Location
8.8
Multiple reviews highlighted the excellent central location near transport.
Room Quality
7.3
Comments about small and older rooms but still comfortable.
Amenities
7.8
Good availability of amenities mentioned positively.
Value for Money
7.8
Value seems to align well with the price point according to reviews.
Food and Beverage
7.8
Breakfast received positive mentions, but some reviews noted areas for improvement.
Overall Experience
7.3
Generally positive experiences with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:50

Property Description

Luxurious Riverside Location
Hotel Flex, situated by the Kyobashi Riverside, provides a perfect blend of convenience and comfort for its guests. Enjoy modern air-conditioned rooms with free internet access, TV, and attached bathroom, all within an entirely non-smoking property.

Dining with a View and Relaxation
Indulge in a culinary experience at the hotel's restaurant and cafe that offer stunning views of the river. Unwind with massage services or take care of laundry needs with the convenient coin-operated laundry facility.

Proximity to Key Attractions
With a prime location near JR Hiroshima Station, Hotel Flex offers easy access to popular sites such as Hiroshima Peace Memorial Park, Manga Library-Museum, and Hiroshima Castle. Explore the city with unparalleled ease during your stay.

Ready to experience the perfect blend of comfort and convenience at Hotel Flex? Book now to secure your unforgettable stay.

Important information:

Please contact the property in advance if you intend to send luggage to the hotel before arrival and be aware of the of the following;
-check-in date should be written on the luggage
-specify arrival date of luggage to be within the morning of your check-in date

The below luggage will not be accepted
-arrived 2 days prior to check-in date
-luggage sent as cash on delivery
-refrigerated or frozen products
-oversize baggage that will not fit into the room
-animals
※ the property will not be liable for any damages caused to sent luggage (ie: broken bottles etc)

Please note, the hotel entrance will be closed from 01:00 to 06:00. To enter the hotel during these hours please ring the doorbell, which will notify the staff.

Please note that the property operates a centrally controlled air conditioning system. Guests are not able to control the room temperature of their rooms.

Please note, there are 2 locations for off-site parking. Both off-site parking locations are available on a first-come, first-served basis. Prices and available times vary. The height limit at both off-site parking areas is 6.6 feet. Please contact the property directly regarding parking hours and applicable fees.

Please note halal food is not available at this accommodations.

Please note, this is strictly a nonsmoking property. Cigarets, electronic cigarets and heat-not-burn tobacco products are all strictly prohibited throughout this property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1300 per day.

Location

Guest Reviews

7.8
Based on 1872 reviews
Cleanliness: 7.3
Service: 8.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7.3
N
Nadine • couple • fr
7
Pros:

l'emplacement , la propreté de la chambre et la gentillesse du personel

Cons:

la couette du lit toute deformée et ne pas pouvoir regler le chauffage

2026-05-02 • via Nuitee
A
Anaëlle • solo_traveller • fr
8
2026-05-02 • via Nuitee
M
Monica • solo_traveller • ar
8
2026-05-02 • via Nuitee
S
Suphon • couple • th
10
2026-05-02 • via Nuitee
K
Kamarid • solo_traveller • de
8
Pros:

Clean and friendly

Cons:

All was perfect!

2026-05-01 • via Nuitee
K
Kevin • solo_traveller • no
8
Sentralt og kort vei til de fleste fasiliteter og severdigheter
Pros:

Passer perfekt fornden som reiser alene, sentral beliggenhet og god valuta for pengene. Er du ikke kresen på romstørrelsen, så er dette å anbefale

Cons:

Utsikten var rett i en bakgård, men det er ubetydelig ankedote.

2026-05-01 • via Nuitee
C
claudia • extended_group • it
10
Pros:

Ottima posizione, tutte le attrazioni principali e la stazione sono raggiungibili a piedi. Personale gentile, possibilità di lasciare i bagagli in deposito, ottimo rapporto qualità/prezzo.

Cons:

Le camere sono molto piccole, ma in linea con la media giapponese.

2026-05-01 • via Nuitee
J
Jem • couple • au
9
2026-04-30 • via Nuitee
A
Ayumi • solo_traveller • jp
9
ロケーション最高でリーズナブル
Pros:

川沿いのロケーションが嬉しかったです。駅やコンビニも近いので、とても便利でした。

Cons:

朝食が7時30分からだったので、仕事の都合で3泊中1日しか食べられなかったのが残念でした。もう少し早い開始時間だったら嬉しかったです。

2026-04-29 • via Nuitee
P
Paula • couple • gb
8
2026-04-29 • via Nuitee
T
Tomislav • solo_traveller • de
8
2026-04-28 • via Nuitee
D
David • family_with_children • gb
9
Pros:

Staff helful even went out of the way when I could connect to wifi.

2026-04-27 • via Nuitee
J
Judith • solo_traveller • es
7
2026-04-27 • via Nuitee
A
Abraao Lucas • extended_group • es
8
Great stay in Hiroshima
Pros:

Great staff, location, fridge, AC

2026-04-27 • via Nuitee
E
Elodie • solo_traveller • fr
9
2026-04-27 • via Nuitee
V
Vunderl • solo_traveller • au
10
2026-04-26 • via Nuitee
S
Sébastien • couple • fr
10
Pros:

Chambre confortable, bien équipée, certes un peu vieillotte et petite mais bien placée (à 5 min de la gare,). Petit déjeuner varié (salé/sucré). Bagagerie avant l'enregistrement et après le départ.

2026-04-26 • via Nuitee
B
Burghard • couple • de
7
funktionales Hotel
Pros:

Sehr nettes Personal

Cons:

Alles relativ in die Jahre gekommen

2026-04-26 • via Nuitee
M
Marie • solo_traveller • fr
3
Cons:

Tout est vieillissant. La climatisation souffle de l'air chaud. C'est le 1er hôtel qui n'accepte pas de CB pour la taxe de séjour, paiement en cash uniquement sans reçu et le 1er hôtel avec check out à 10 H.

2026-04-25 • via Nuitee
B
Barbara • family_with_children • nl
9
Perfecte plek en heel betaalbaar
Pros:

Prima locatie vlakbij het station en op loop afstand van het kasteel en het park. Erg indrukwekkend allemaal. Hotel ziet er van buiten niet uit maar is echt prima. Kleine kamer van alles voorzien. Vriendelijke dame bij receptie. En je kan er ontbijten voor 1100. Wij vonden het echt prima plekje voor onze korte stop in Hiroshima

Cons:

Niets

2026-04-24 • via Nuitee