Hotel Flex

Hotels
7.8 (1944 reviews)
Naka-ku Kaminobori-cho 7-1 , Hiroshima , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Massage services
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable stay
Cons:
Cleanliness issues
Small room size
Limited food options

Categories

Cleanliness
7.3
Some reviews mentioned cleanliness issues needing more attention.
Service
8.3
Consistently noted friendly and helpful staff in the reviews.
Location
8.8
Multiple reviews highlighted the excellent central location near transport.
Room Quality
7.3
Comments about small and older rooms but still comfortable.
Amenities
7.8
Good availability of amenities mentioned positively.
Value for Money
7.8
Value seems to align well with the price point according to reviews.
Food and Beverage
7.8
Breakfast received positive mentions, but some reviews noted areas for improvement.
Overall Experience
7.3
Generally positive experiences with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:50

Property Description

Luxurious Riverside Location
Hotel Flex, situated by the Kyobashi Riverside, provides a perfect blend of convenience and comfort for its guests. Enjoy modern air-conditioned rooms with free internet access, TV, and attached bathroom, all within an entirely non-smoking property.

Dining with a View and Relaxation
Indulge in a culinary experience at the hotel's restaurant and cafe that offer stunning views of the river. Unwind with massage services or take care of laundry needs with the convenient coin-operated laundry facility.

Proximity to Key Attractions
With a prime location near JR Hiroshima Station, Hotel Flex offers easy access to popular sites such as Hiroshima Peace Memorial Park, Manga Library-Museum, and Hiroshima Castle. Explore the city with unparalleled ease during your stay.

Ready to experience the perfect blend of comfort and convenience at Hotel Flex? Book now to secure your unforgettable stay.

Important information:

Please contact the property in advance if you intend to send luggage to the hotel before arrival and be aware of the of the following;
-check-in date should be written on the luggage
-specify arrival date of luggage to be within the morning of your check-in date

The below luggage will not be accepted
-arrived 2 days prior to check-in date
-luggage sent as cash on delivery
-refrigerated or frozen products
-oversize baggage that will not fit into the room
-animals
※ the property will not be liable for any damages caused to sent luggage (ie: broken bottles etc)

Please note, the hotel entrance will be closed from 01:00 to 06:00. To enter the hotel during these hours please ring the doorbell, which will notify the staff.

Please note that the property operates a centrally controlled air conditioning system. Guests are not able to control the room temperature of their rooms.

Please note, there are 2 locations for off-site parking. Both off-site parking locations are available on a first-come, first-served basis. Prices and available times vary. The height limit at both off-site parking areas is 6.6 feet. Please contact the property directly regarding parking hours and applicable fees.

Please note halal food is not available at this accommodations.

Please note, this is strictly a nonsmoking property. Cigarets, electronic cigarets and heat-not-burn tobacco products are all strictly prohibited throughout this property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1300 per day.

Location

Guest Reviews

7.8
Based on 1944 reviews
Cleanliness: 7.3
Service: 8.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 7.8
Overall Experience: 7.3
K
Keiko solo_traveller jp
7
便利でスタッフさんの対応良かったです。
Pros:

駅近、清潔

Cons:

特になし

2026-05-30 via Nuitee
J
JC solo_traveller re
9
Pros:

C'était très bien. J'ai déposé mon bagage à mon arrivée en matinée et je l'ai retrouvé dans ma chambre. L'équipe est super acueillante, très attentionnée. Bravo

Cons:

Etre réveillée avec le levée du jour (4h50). Manque d'obscurité.

2026-05-29 via Nuitee
J
Jasna Silva couple cl
8
Buena ubicación y estancia comoda
Pros:

La habitación era bastante comoda y con espacio suficiente para ser Japón.
Hay combini en la misma esquina y esta cerca de la estación de hiroshima, por lo que es ubicación es muy buena opción.

2026-05-28 via Nuitee
O
Odonnell solo_traveller au
8
Pros:

Loved their breskfast

Cons:

Like most rooms in Japan small.

2026-05-28 via Nuitee
J
Johanna solo_traveller fr
7
2026-05-28 via Nuitee
R
Ryota solo_traveller jp
7
2026-05-28 via Nuitee
E
Eli Lilly Japan solo_traveller jp
10
2026-05-27 via Nuitee
R
RICHARD couple au
10
2026-05-26 via Nuitee
A
Andrea solo_traveller de
9
Pros:

Pulizia ottima e personale molto gentile e diponibile. Consigliato

2026-05-25 via Nuitee
K
kengo couple jp
9
2026-05-25 via Nuitee
J
Juana Fernandez solo_traveller es
10
Pros:

Habitación limpia, bien acondicionada, buena ubicación y desayuno contudente.

Cons:

Habitación excesivamente pequeña.

2026-05-25 via Nuitee
J
Jimenez solo_traveller cr
8
Pros:

Personal amable, ubicación cerca de la estación y a distancia caminable de los sitios de interes (10 a 15 min)

Cons:

La habitación era muy pequeña, para nosotros ya que ibamos dos y un bebé, pero para una persona esta bien.

2026-05-25 via Nuitee
F
Florentin couple fr
7
Pros:

Propre. Proche de la gare. Personnel sympathique et arrangeant.

Cons:

RAS.

2026-05-24 via Nuitee
R
Ricardo solo_traveller ar
5
Cons:

Mal olor en baños. Muy chica la habitación doble. No entrabamos dos personas.

2026-05-24 via Nuitee
T
Tatsuya solo_traveller jp
7
2026-05-24 via Nuitee
C
Claudia Eleonora solo_traveller it
8
2026-05-23 via Nuitee
D
Dannis solo_traveller nl
10
2026-05-22 via Nuitee
M
Maddison couple au
10
Great stay near Hiroshima station.
Pros:

Great location. Close walk to Hiroshima station. Staff were very friendly. Great amenities, including heated eye mask, slippers and robe, toothbrush, wash cloth, drink service in morning. Rooms were very clean with a nice bathroom, great view, lights and charging outlets next to bed, and a fridge. There is also a cafe in the reception area with really yummy pizzas.

2026-05-22 via Nuitee
C
Caroline solo_traveller de
8
2026-05-22 via Nuitee
V
Vincent couple fr
8
Pros:

Bon rapport qualité prix, petit déjeuner inclus plutôt bon

2026-05-21 via Nuitee