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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Safety deposit box
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Bar
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Special diet menus - on request
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Kid meals
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Lockers
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Electric vehicle charging station
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Indoor pool
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Outdoor furniture
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Picnic area
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Wine/champagne
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Fitness classes
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Personal trainer
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Guest rooms disinfected between stays
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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CCTV outside property
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CCTV in common areas
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Victorian Mansion Setting
Norton House Hotel & Spa, Edinburgh, nestled in a Victorian mansion surrounded by 55 acres of lush grounds, offers a serene escape just a short drive from Edinburgh city and the airport.
Pampering Spa and Wellness Facilities
Indulge in the luxury spa with a sauna, steam room, hydrotherapy pool, swimming pool, fully equipped gym, and rejuvenating treatment rooms for the ultimate relaxation experience.
Culinary Delights and Elegant Dining
Savor traditional British cuisine at The Brasserie, and enjoy classic cocktails and afternoon teas at The Glass Lounge, all while immersed in the charm of this historic property.
Book your stay at Norton House Hotel & Spa for a blissful retreat with top-notch amenities and exceptional service.
Guests are advised to book restaurant tables and spa treatments in advance, to avoid disappointment.
When booking more than 5 rooms, different policies and/or supplements may apply. The hotel will contact guests regarding this.
The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Rooms spacious and clean. Staff friendly.
Norton House Hotel provided a green, picturesque oasis of calm on the outskirts of Edinburgh. Our room was elegant and comfortable, the food was delicious (highly recommend the Caesar salad and the haggis), and the staff were very helpful and polite (for example, between us checking in and learning the EV charger was down, to actually getting into our room, reception checked out whether an alternative charger was available at the park and ride and rang the room to tell us). The spa was also very good.
While our room was lovely, we did find the en suite a bit pokey and getting in and out of the bath was a bit of a squeeze. The hot water did go down one evening too, which wasn’t ideal.
Waren leider nur eine Tag hier, jedoch ist dieses Hotel sehr schön und Sauber.
Das Frühstück ist Englisch und das Spa ist einen kleinen Fussweg entfernt. (Lohnt sich auf jeden Fall).
Three days long, a staff (lady with glasses) would ask for my surname before breakfast, and every single day she forgot to give me the breakfast menu. As a result, I kept eating the same scrambled eggs and tomatoes, thinking that the hotel simply offered a very limited and repetitive breakfast.
On the last day of my stay, I discovered that other guests were actually ordering from a separate menu. When I expressed my disappointment, the staff member's only response was, "oh no!!" and no attempt to apology.
This experience negatively affected my overall impression of the hotel and significantly reduced my willingness to stay here again in the future.
Three days long, a staff (lady with glasses) would ask for my surname before breakfast, and every single day she forgot to give me the breakfast menu. As a result, I kept eating the same scrambled eggs and tomatoes, thinking that the hotel simply offered a very limited and repetitive breakfast.
On the last day of my stay, I discovered that other guests were actually ordering from a separate menu. When I expressed my disappointment, the staff member's only response was, "oh no!!" and no attempt to apology.
This experience negatively affected my overall impression of the hotel and significantly reduced my willingness to stay here again in the future.
It is located very close to Edinburgh Airport, but you feel like you're in the country.
Proche de l'aéroport, chambre assez grande, déco correcte pour la chambre.
Le restaurant : pièce sombre, sale, à la déco triste.
Nous sommes restés deux jours et nous avons dîné ailleurs le 2ème soir ce qui n'était pas prévu.
Hôtel très grand avec des escaliers sans ascenseur. Pas évident avec des grosses valises.
Pas de sèche cheveux dans la sdb.
Excellent experience as always. Service great. Staff friendly. Pool a great way to decompress after weeks hiking and playing golf.
The gardens, the breakfast
Slightly outdated , complex outlay: easy to get lost
Es cómodo y tiene diferentes amenidades
Es demasiado industrializado para la sensación cozy de los demás hoteles de Escocia, sobre todo más hacia las highlands.
L’emplacement, le spa (incroyable) et le petit déjeuner sont très bien. La véranda est très agréable pour boire un verre en fin de journée.
L’environnement est très agréable. On est au calme.
La déco est un peu datée mais ça fait son charme dans la chambre. Pour les parties communes certains meubles mériteraient un petit rafraîchissement je pense.
Les portes font beaucoup de bruits, ça nous a réveillé à plusieurs reprises le matin, c’est un peu dommage.
Window would not stay open in the room - no aircon - had fan in the room but noisy.
Le cadre et la bâtisse
L’accueil de nos animaux
מלון כייפי ומפנק מאוד.
Location was key for us as we had to board an early morning plane. less than 10 minutes away from our car return and airport.
No doubt the property and Location were ideal. Nature was absolute Scotland, and the staff did their job. What would have made this exceptional property even better would’ve been if the staff enjoyed there job-I felt as if they were a bit annoyed no matter how pleasant we were.
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