Norton House Hotel & Spa, Edinburgh

Hotels
8.9 (1014 reviews)
Ingliston , Ingliston , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent spa facilities
Cons:
Limited restaurant menu
Cleanliness issues
High price expectations

Categories

Cleanliness
7.99
Comments indicated issues with cleanliness, especially in the spa area.
Service
9.46
Staff received high praise for their friendliness and service quality.
Location
9.5
Great location mentioned multiple times, near the airport and park.
Room Quality
8.45
Rooms generally comfortable, but some older buildings show wear.
Amenities
8.98
Strong sentiment regarding spa facilities and pools, but some accessibility concerns.
Value for Money
8.44
Some reviews mentioned the pricing felt high for what was offered.
Food and Beverage
8.99
Food quality was praised, though some menu limitations noted.
Overall Experience
9.36
Despite some negative points, the overall stay was enjoyed by many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:37

Property Description

Luxurious Victorian Mansion Setting
Norton House Hotel & Spa, Edinburgh, nestled in a Victorian mansion surrounded by 55 acres of lush grounds, offers a serene escape just a short drive from Edinburgh city and the airport.

Pampering Spa and Wellness Facilities
Indulge in the luxury spa with a sauna, steam room, hydrotherapy pool, swimming pool, fully equipped gym, and rejuvenating treatment rooms for the ultimate relaxation experience.

Culinary Delights and Elegant Dining
Savor traditional British cuisine at The Brasserie, and enjoy classic cocktails and afternoon teas at The Glass Lounge, all while immersed in the charm of this historic property.

Book your stay at Norton House Hotel & Spa for a blissful retreat with top-notch amenities and exceptional service.

Important information:

Guests are advised to book restaurant tables and spa treatments in advance, to avoid disappointment.

When booking more than 5 rooms, different policies and/or supplements may apply. The hotel will contact guests regarding this.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 1014 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.36
F
Freya solo_traveller gb
10
Absolutely fantastic!
Pros:

We were let down by a different hotel that day, so luckily booked this one.

They gave us a free room upgrade to their Edinburgh suite, which was absolutely fantastic.

The staff were always happy to help, room service food was lovely, breakfast had a substantial menu with many options, there was controllable mood lighting in the room, a wireless phone charger, the bathroom was insane, it had a massive balcony, but our favourite thing of all - our Highland Cow Clyde.

A part of the uniqueness of the hotel was having our own personal Highland Cow in our room to be used if we didnt want room service. There was the option to buy him, so we did! (Please note it is not a real cow).

Pictures shown!

Cons:

The ONLY thing that could have been better and this is only a tiny preference, is the TV not offering apps. Unfortunately nowadays its expected to have apps available on TVs such as Netflix etc

However, this did not ruin our stay at all, and in some ways forced us to enjoy other things outside of Netflix!

2026-07-18 via Nuitee
A
Ahmed solo_traveller om
10
Pros:

المكان جدا جميل. تعامل العاملين جيد والفطور ممتاز.

Cons:

Nothing

2026-07-18 via Nuitee
S
Sabina couple ch
10
Charming hotel close to the airport
Pros:

Beautiful setting, comfortable rooms, excellent dinner. Perfect location for an early flight (next to the airport, but we could not hear the planes). Unfortunately we did not have time to try the spa facilities

Cons:

Nothing, everything was excellent!

2026-07-18 via Nuitee
G
Gillian couple gb
10
Excellent
2026-07-18 via Nuitee
V
valerie family_with_children ae
7
2026-07-17 via Nuitee
L
Ludovic family_with_children fr
9
Très bien!
Pros:

L’emplacement, l’accueil, les équipements et la propreté

2026-07-17 via Nuitee
L
Lindsay couple gb
6
Expensive hotel which didn’t live up to expectations. However when we complines at check out about the negative restaura
Pros:

Bedroom with balcony was very nice and clean. The Spa areas was lovely and quiet

Cons:

Service in the restaurant at both dinner and breakfast was chaotic. Food was over priced .

2026-07-16 via Nuitee
T
THOMAS couple gb
10
We stayed there being close to the airport ready for an early flight: my wife suggested we should stay at Norton House f
Pros:

really well thought out modernisation of an old traditional building.
The staff were welcoming and friendly.

Cons:

My main meal at dinner was disappointing vis a vis size of portion.

2026-07-15 via Nuitee
L
Lacey couple us
10
Pros:

Absolutely loved the pool/spa area!

2026-07-14 via Nuitee
K
Kai2002 solo_traveller de
9
Top Hotel
Pros:

Überragende Lage, schöne Zimmer mit TV bei der Badewanne

2026-07-13 via Nuitee
J
Josh solo_traveller us
10
Pros:

Loved the staff! The property and the room were amazing! Close to the airport but a good 20-30 minutes into the city

Cons:

The beds. Not comfy. Way too hard. Seems to be like that in all three places we are staying at in Scotland.

2026-07-12 via Nuitee
S
Sara family_with_children us
9
We couldn't have asked for a better beginning and end to our trip. :)
Pros:

We loved the breakfast and talked about it during our whole trip. We actually stayed twice, one night at the beginning of our trip, and one at the end. The second stay, our room was upgraded to a suite and the room was incredible. The dinners were also some of the best we had and the restaurant staff were so incredibly kind and friendly. The grounds were also incredibly lovely. We couldn't have possibly found a better stay so near the airport.

Cons:

Both rooms were incredibly warm. While we know that the weather wasn't typical of Edinburgh while we were there, and we completely understand that air conditioning is not possible, it might be a good idea to have portable fans when temperatures rise outside.

2026-07-10 via Nuitee
K
Karen couple us
10
2026-07-07 via Nuitee
E
Emma solo_traveller im
9
Would have liked to have stayed longer
Pros:

Beautiful building and grounds, lovely room

Cons:

Nothing

2026-07-07 via Nuitee
J
Jennifer couple us
9
Pros:

Lovely property

2026-07-06 via Nuitee
C
Chantelle couple gb
10
Pros:

Luxurious, comfortable, felt like royalty and relaxed

2026-07-06 via Nuitee
O
Odile solo_traveller ch
10
Superbe, très accueillant, excellente table
Pros:

Beauté de l’environnement

Cons:

Un peu de bruit venant de l’aéroport

2026-07-04 via Nuitee
N
Nancy couple us
9
Elegant setting, relaxing time before our travel home
Pros:

Loved the setting, the spa, the staff, the food!

Cons:

Can't think of anything, it was all good.

2026-07-04 via Nuitee
M
Michael Burgess solo_traveller gb
8
Its a mixed bag
Pros:

Excellent location
Great looking old house with grounds

Cons:

Room 310 bit noisey from 6am in the hallway and staff office opposite and if i wanted a wake up call id of booked one .
£53 for a steak is a bit over the top

2026-07-02 via Nuitee
S
Susan extended_group us
10
Cons:

The only complaint I would have is that the room was too hot and did not cool down enough for a good night sleep

2026-07-01 via Nuitee