Norton House Hotel & Spa, Edinburgh

Hotels
8.9 (899 reviews)
Ingliston , Ingliston , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent spa facilities
Cons:
Limited restaurant menu
Cleanliness issues
High price expectations

Categories

Cleanliness
7.99
Comments indicated issues with cleanliness, especially in the spa area.
Service
9.46
Staff received high praise for their friendliness and service quality.
Location
9.5
Great location mentioned multiple times, near the airport and park.
Room Quality
8.45
Rooms generally comfortable, but some older buildings show wear.
Amenities
8.98
Strong sentiment regarding spa facilities and pools, but some accessibility concerns.
Value for Money
8.44
Some reviews mentioned the pricing felt high for what was offered.
Food and Beverage
8.99
Food quality was praised, though some menu limitations noted.
Overall Experience
9.36
Despite some negative points, the overall stay was enjoyed by many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:37

Property Description

Luxurious Victorian Mansion Setting
Norton House Hotel & Spa, Edinburgh, nestled in a Victorian mansion surrounded by 55 acres of lush grounds, offers a serene escape just a short drive from Edinburgh city and the airport.

Pampering Spa and Wellness Facilities
Indulge in the luxury spa with a sauna, steam room, hydrotherapy pool, swimming pool, fully equipped gym, and rejuvenating treatment rooms for the ultimate relaxation experience.

Culinary Delights and Elegant Dining
Savor traditional British cuisine at The Brasserie, and enjoy classic cocktails and afternoon teas at The Glass Lounge, all while immersed in the charm of this historic property.

Book your stay at Norton House Hotel & Spa for a blissful retreat with top-notch amenities and exceptional service.

Important information:

Guests are advised to book restaurant tables and spa treatments in advance, to avoid disappointment.

When booking more than 5 rooms, different policies and/or supplements may apply. The hotel will contact guests regarding this.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 899 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.36
K
Kasei couple fr
9
Très bien !
Pros:

Le cadre est magnifique, l'hôtel a un charme de fou !

Si vous voyagez avec votre animal c’est juste parfait, on peut le sortir dans le parc de l'hôtel.
Supplément de 20gbp par nuit, mais l'hôtel vous prête un panier et 2 gamelles.

David vous accueil en kilt tel un vrai écossais avec l'accent qui va bien 😃
Il a été adorable, nous a aidé pour les bagages et nous a donné des conseils très précieux pour notre journée à Edinburgh !

Un rapport qualité / prix vraiment bien, en plus parking gratuit et suffisamment grand.

La chambre étaient très bien et très propre.

Cons:

L'accueil par la réceptionniste en revanche a été un peu plus froid, surtout que nous sommes français et il est difficile de tout comprendre parfois, on aurait aimé un peu plus d'empathie au niveau du langage (attention seulement le jour de notre arrivée).

Une TV plus moderne avec streamview serait un vrai plus !

2026-03-20 via Nuitee
S
Sarah couple de
10
Pros:

Die Lage: ländlich, aber dennoch zentral angebunden z.B. Tram. Der Spa/Wellnessbereich war super schön, ebenso wie unser Zimmer, tolle Größe und Einrichtung!

2026-03-18 via Nuitee
A
Anna couple at
8
2026-03-16 via Nuitee
P
Polly couple gb
10
2026-03-12 via Nuitee
L
Laura couple gb
8
Brilliant and restful
Pros:

Breakfast was amazing. The spa facilities where the best we have used in lots of years

Cons:

The food in the restaurant seemed a little expensive so we chose to eat out at a local Italian which was lovely

2026-03-11 via Nuitee
K
Kirsty couple gb
10
2026-03-10 via Nuitee
M
María Isabel family_with_children es
10
Comfortable and cosy stay
Pros:

The room was very clean and cosy, in general very comfortable. The gym and spa were accessible without paying extra which is always nice. The location is nice if you don’t plan on staying in Edinburgh.

2026-03-09 via Nuitee
J
Julie couple gb
8
Excellent stay and friendly staff.
Pros:

The property was spotless

Cons:

That you had to go outside in your robe around the building to the spa.

2026-03-09 via Nuitee
A
Anthony couple gb
10
2026-03-07 via Nuitee
J
Jamie couple gb
10
2026-03-07 via Nuitee
J
John couple gb
9
As ever excellent and we look forward to returning.
Pros:

Staff are always excellent, food is good and the public areas are quiet. No overly noisy groups.

The setting is fabulous, this a quiet hotel, no road noise. The attached leisure centre / spa is to an excellent standard and level of fit out with machines and free weights

"Clyde" Cheers up any room. All your bits an bobs needs are met; clothes brush, hair dryer, fridge, safe, ironing board and iron, bottled water , a bottle of milk and great welcome tray. Plus the usual selection of wee packets and toiletries

It is to a good standard, as are other Hand Picked Hotels

Cons:

There is always this pesky box that pushes you to find faults, to be honest we had absolutely no grumbles,
If I was going to be pickier than an a picky thing on a picky day, a little more hanging pace would be good but keep in mind we were traveling for a formal function and as such had dresses and suits etc If I could get on my pet hobby horse via my personal soap box I know the monster cushions look good on the bed but they need to go somewhere. Norton House is by no means outrageous compared to some hotels who have confused their offer with that of a soft furnishings outlet.

2026-03-06 via Nuitee
K
Karen couple gb
10
2026-03-05 via Nuitee
J
Jill couple gb
10
Hope to be back before the next 25 years !!!
Pros:

Room, food, facilities and staff were all superb. We were given a room up-grade due to being 25th anniversary, having been married there and it was husbands birthday. The spa was a great space to use on arrival.

Cons:

nothing

2026-03-02 via Nuitee
J
Joe couple gb
1
2026-02-27 via Nuitee
C
Claire couple gb
10
2026-02-27 via Nuitee
G
Grant couple gb
10
2026-02-26 via Nuitee
B
Belinda Osuide couple gb
9
Pros:

I would like to visit again it was nice experience
Really enjoy the break fast

2026-02-26 via Nuitee
L
Lucy solo_traveller gb
10
Pros:

My favourite hotel by far, food is amazing, staff are friendly and helpful. Beds are comfortable!

2026-02-26 via Nuitee
T
Terri couple gb
10
2026-02-23 via Nuitee
C
Charlie couple gb
10
2026-02-23 via Nuitee