Norton House Hotel & Spa, Edinburgh

Hotels
8.9 (946 reviews)
Ingliston , Ingliston , gb

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent spa facilities
Cons:
Limited restaurant menu
Cleanliness issues
High price expectations

Categories

Cleanliness
7.99
Comments indicated issues with cleanliness, especially in the spa area.
Service
9.46
Staff received high praise for their friendliness and service quality.
Location
9.5
Great location mentioned multiple times, near the airport and park.
Room Quality
8.45
Rooms generally comfortable, but some older buildings show wear.
Amenities
8.98
Strong sentiment regarding spa facilities and pools, but some accessibility concerns.
Value for Money
8.44
Some reviews mentioned the pricing felt high for what was offered.
Food and Beverage
8.99
Food quality was praised, though some menu limitations noted.
Overall Experience
9.36
Despite some negative points, the overall stay was enjoyed by many.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:37

Property Description

Luxurious Victorian Mansion Setting
Norton House Hotel & Spa, Edinburgh, nestled in a Victorian mansion surrounded by 55 acres of lush grounds, offers a serene escape just a short drive from Edinburgh city and the airport.

Pampering Spa and Wellness Facilities
Indulge in the luxury spa with a sauna, steam room, hydrotherapy pool, swimming pool, fully equipped gym, and rejuvenating treatment rooms for the ultimate relaxation experience.

Culinary Delights and Elegant Dining
Savor traditional British cuisine at The Brasserie, and enjoy classic cocktails and afternoon teas at The Glass Lounge, all while immersed in the charm of this historic property.

Book your stay at Norton House Hotel & Spa for a blissful retreat with top-notch amenities and exceptional service.

Important information:

Guests are advised to book restaurant tables and spa treatments in advance, to avoid disappointment.

When booking more than 5 rooms, different policies and/or supplements may apply. The hotel will contact guests regarding this.

The property has a limited number of dog-friendly rooms available, which are offered on a first come, first served basis and are subject to extra fees. Please inform us at the time of booking if you will be staying with a dog. We will confirm the availability of a dog friendly room within 24 hrs of the booking being made. If no dog friendly rooms are available, we will refund your booking. A maximum of 2 dogs per room can be accommodated.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 946 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.36
S
Susanna • solo_traveller • gb
10
Pros:

Staff were extremely friendly, made you feel very welcome. Leisure facilities were excellent, very clean and full range of facilities. The breakfast had an excellent selection and had calories noted beside each item, which I felt was a nice touch.

2026-04-15 • via Nuitee
A
Alexis • family_with_children • fr
10
2026-04-15 • via Nuitee
L
Lorraine • family_with_children • gb
10
2026-04-14 • via Nuitee
H
Hubert • family_with_children • nl
9
Mooi gelegen hotel met prachtige kamers, goed verzorgd ontbijt en heel vriendelijk personeel
Pros:

We hadden een heerlijk ontbijt met heel veel opties. Het personeel was erg vriendelijk en de locatie is prachtig. Dichtbij het vliegveld, maar het gevoel is alsof je op het platteland zit.

Cons:

Alles was prima

2026-04-14 • via Nuitee
T
Therese • solo_traveller • gb
10
Great spa hotel
Pros:

Fantastic spa hotel, had a wonderful stay here. Very clean, staff are very welcoming, the grounds are impressive and the spa facilities are fantastic.

2026-04-12 • via Nuitee
F
Florian • couple • de
9
Pros:

Sehr gute und ruhige Lage; freundliches Personal, schöne Zimmer, angenehmes Spa, gutes Restaurant.

2026-04-10 • via Nuitee
L
Lisa • family_with_children • gb
10
Loved our stay and our daughter is already asking if we can take her back
Pros:

Fab facilities, location is perfect

2026-04-07 • via Nuitee
J
jaroslaw • solo_traveller • gb
7
2026-04-06 • via Nuitee
Z
Zia • family_with_children • gb
9
2026-04-06 • via Nuitee
M
Mary • couple • us
10
Relaxing and rejuvinating stay!
Pros:

The spa was relaxing, and I enjoyed the thermal experiences and high-quality massage and facial. The room was very comfortable, and the grounds were beautiful. I would highly recommend this as a relaxing and rejuvenating hotel!

Cons:

The steak and duck breast were very good, but the breakfast was average. The staff was pleasant, and the ambiance was very nice. Overall, a solid dining choice.

2026-04-06 • via Nuitee
B
Belmonte • family_with_children • it
8
2026-04-06 • via Nuitee
H
Hayley • couple • gb
8
Stunning.
Pros:

A wonderful atmosphere in a stunning location. The spa was serene and beautifully maintained, with the sauna and steam room just perfect. The staff were welcoming, and the bed was incredibly comfortable. The Happy Anniversary sign was a lovely touch!

Cons:

The bathroom floor showed signs of damage near the bath and sink. The milk in the room fridge was out of date, and the conditioner dispenser in the bathroom was not working properly.

2026-04-05 • via Nuitee
L
Linda • solo_traveller • gb
10
Fantastic overnight break
Pros:

Great customer service

2026-04-03 • via Nuitee
S
SALVATORE • couple • fr
10
Pros:

hôtel très propre
super personnel
chambre top et jolie
salle de sport et piscine spa hammam incroyable
hôtel mérite ses Etoiles très haute
emplacement proche pour l'aéroport
extérieur magnifique

Cons:

dommage que les vitres de la salle de bain soit était pleine de peinture
et les joint avec de la moisissure
Petite remarque pour le personnel en charge de l'entretien

2026-04-02 • via Nuitee
A
Ashleigh • couple • gb
6
Average
Pros:

Staff were lovely

Cons:

Not worth the price we paid, the room took about 5 minutes to get to, had an odor in the hallway and we got told the spa was right beside but didn’t realise it was completely separate.

The spa facilities were average, not really spa feel to it but more swimming facilities only. Pregnancy massages are extremely increased in price from original/normal massage so deferred from this.

2026-04-02 • via Nuitee
S
Sharon • extended_group • gb
10
2026-04-02 • via Nuitee
T
Tania • couple • es
10
2026-04-01 • via Nuitee
M
Martín • solo_traveller • es
9
Pros:

La habitación, el desayuno y el spa

Cons:

No hay trasporte público. Pocos traslados al tram.

2026-03-31 • via Nuitee
R
rabbitgirl • couple • gb
10
Lovely bit of luxury
Pros:

Incredible location, fantastic room and wonderful staff. The breakfast was wonderful and they had great gluten free options and took coeliac disease seriously. Staff were accommodating and very friendly. Room was spotless. A real luxury stay and we would love to come back one day.

Cons:

N/a

2026-03-27 • via Nuitee
K
Kevin • couple • gb
10
Excellent Hotel - regular visitor
Pros:

Great location good room and beautiful grounds

Cons:

The window in the room did not open properly

2026-03-24 • via Nuitee