Austrian Pilgrim Hospice

Hotels
9.2 (124 reviews)
37 Via Dolorosa Street , Jerusalem , il

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Facilities

Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Chapel/shrine
Non-smoking throughout
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Historical building with charm
Cons:
Noise from surroundings
Limited room amenities

Categories

Cleanliness
8.41
Some reviews mentioned cleanliness issues, but overall acceptable.
Service
9.88
Staff were consistently described as friendly and helpful.
Location
9.92
Excellent location in the heart of the old city, near major attractions.
Room Quality
8.77
Rooms are well-decorated but some reviews suggested they are a bit spartan.
Amenities
8.6
Some amenities were limited, but overall acceptable for the price.
Value for Money
9.36
Great historical building with good value considering location and service.
Food and Beverage
9.11
Breakfast satisfactory but some noted it was better in the past.
Overall Experience
9.58
Overall a wonderful stay with a nice blend of history and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:47

Property Description

Historic Location in Jerusalem
Austrian Pilgrim Hospice, nestled in the heart of Jerusalem, offers a serene retreat near iconic landmarks like the Church of All Nations and the Dome of the Rock.

Charming Amenities
Relax in the garden, unwind on the terrace, and savor delicious meals at the on-site restaurant and bar. Enjoy the free WiFi and take in stunning city views from the comfort of your room.

Comfortable Accommodations
Each room is thoughtfully equipped with a desk, a private bathroom, and cozy bed linens. Immerse yourself in the rich history of the city while enjoying modern comforts at Austrian Pilgrim Hospice.

Experience the essence of Jerusalem at Austrian Pilgrim Hospice. Book your stay now for an unforgettable journey.

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.2
Based on 124 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.77
Amenities: 8.6
Value for Money: 9.36
Food and Beverage: 9.11
Overall Experience: 9.58
A
Anna • couple • il
8
2026-02-14 • via Nuitee
V
Vladimir • extended_group • fr
9
Pros:

Excellent. People , location , rooftop . Thanks a lot .

2026-01-25 • via Nuitee
D
David • couple • us
10
2026-01-20 • via Nuitee
Z
Zoltán • couple • at
10
Immer wieder gerne!
2026-01-20 • via Nuitee
G
Gabriela • family_with_children • ch
9
Sehr gerne wieder
Pros:

Gutes Frühstück
Gute Lage
Super Personal

2026-01-19 • via Nuitee
C
claudia • solo_traveller • de
10
2026-01-19 • via Nuitee
D
Dmitiry • solo_traveller • ru
10
2026-01-16 • via Nuitee
A
Andrey • couple • il
10
2026-01-14 • via Nuitee
F
Flix Moreno • couple • gb
9
2026-01-12 • via Nuitee
B
Ben • solo_traveller • il
10
2026-01-10 • via Nuitee
D
Daniel • couple • us
9
2026-01-07 • via Nuitee
S
Susan Merida • solo_traveller • de
10
Excellent location, beautiful garaden and quiet amid the old city. Delicicious Austrian cuisine.
Pros:

That the hotel could receive me in the middle of the night as I had to change my arrival flight due to the necessary ETA for Israel. They also arranged my pick up at the airport, a great relief as I arrived at 3am .

Cons:

Easier keys for the room. I had difficulty with the first room and changed. The room change was due to no hot water in my first room. Arriving in the middle of the night, I would have appreciated having warm water!

2026-01-04 • via Nuitee
K
Kateryna • family_with_children • il
10
2026-01-03 • via Nuitee
L
Lina • family_with_children • il
8
2025-12-16 • via Nuitee
E
Elias • couple • il
8
תודה רבה היה נהדר
2025-12-14 • via Nuitee
O
omri • family_with_children • il
9
2025-12-11 • via Nuitee
M
Michael • solo_traveller • de
9
Klare Empfehlung, jederzeit wieder!
Pros:

Die Lage ist sehr gut für alle Sehenswürdigkeiten in der Altstadt und in ihrem Umfeld. Man muss allerdings bedenken, dass das Haus im muslimischen Viertel direkt neben einer Minarett liegt. Ich bin dadurch jeden Morgen um 4:45 Uhr geweckt worden. Das muss man aushalten. Das Frühstück war gut, aber früher besser. Ich habe auch in anderen christlichen Gästehäusern in der Altstadt schon besser gefrühstückt. Das mag allerdings auch an der besonderen Zeit (Herbst/Winter 2025) und den Kriegsschatten liegen. Das Café mit dem Garten ist eine echte Oase. Die zahlreichen jungen Zivildienstleistenden sind ausgesprochen freundlich und hilfsbereit. Insgesamt fühlte ich mich dort ausgesprochen wohl.

Cons:

Eigentlich ist es in Israel üblich, dass sich Gäste über einen Wasserkocher mit Tee und Kaffee versorgen können. Das habe ich vermisst. Das Haus selbst ist ausgesprochen ruhig, das Umfeld kann durchaus lärmbehaftet sein. Aber das hat man überall in der Jerusalemer Altstadt. Wer das nicht will, muss sich einen anderen Übernachtungsort suchen.

2025-12-09 • via Nuitee
E
Everaldo • solo_traveller • br
9
Recomendo para quem deseja explorar a cidade antiga ao máximo e quer ter uma experiência histórica.
Pros:

Prédio histórico de grande importância na cidade antiga de Jerusalém, instalações muito bonitas e de alto valor arquitetônico, localização excelente na Via Dolorosa, no coração do Bairro Muçulmano, a poucos minutos de todos os sítios históricos. Quarto bem decorado com arte, livros e móveis antigos e com significado. Equipe simpática e café da manhã satisfatório. Missa em alemão e no no rito tradicional latino na capela aos domingos. Um dos melhores restaurantes e um dos melhores mirantes da cidade antiga ficam no hotel.

Cons:

As amenidades no quarto eram limitadas a apenas um dispenser de sabonete líquido no box do chuveiro. A recepção não é 24h. Não havia água de cortesia no quarto. Não se pode chegar ao hotel de carro, é preciso carregar a mala por 10 minutos pelas ruas irregulares da cidade antiga do portão de Damasco até o hotel e há escadaria grande para carregar a mala na entrada do hotel.

2025-12-05 • via Nuitee
C
Casadesus • family_with_children • es
7
Pros:

Las vistas de la ciudad vieja desde la azotea por la noche.

2025-11-24 • via Nuitee
P
Plinio • extended_group • br
10
Excelente custo benefício para hospedagem na cidade antiga
Pros:

Prédio histórico com um café maravilhoso. Funcionários atenciosos e prestativos.

Cons:

Nada.

2025-11-17 • via Nuitee