Karuizawa Prince Hotel West

Hotels
•
Prince Hotels & Resorts
8.4 (3038 reviews)
Karuizawa 1016-87 , Karuizawa , jp

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Children allowed

Facilities

Free beach shuttle
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious cottages
Scenic environment
Helpful staff
Cons:
Insect issues
Transport confusion
Additional fees for amenities

Categories

Cleanliness
7.81
Some reviews mentioned the cottage was a little dirty and there were insect issues.
Service
9.28
Reception staff went out of their way to help with hospital needs.
Location
8.82
Cottages had a great connection to nature, though transport to hotel facilities was inconvenient.
Room Quality
8.27
Cottages are spacious but some furniture is run down and cleanliness issues raised.
Amenities
8.3
Onsen access is limited and incurs additional fees, which detracts from overall value.
Value for Money
7.76
Some guests felt the extra charges for amenities were unjustified given the cottage price.
Food and Beverage
8.31
Onsen facilities are charged separately, which might not meet expectations for value.
Overall Experience
8.68
The overall experience was enjoyable despite some cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:09

Property Description

Luxurious Dining Options and Shopping Experience

Indulge in a culinary journey with 3 dining options and explore a vast shopping mall with 240 shops, all within the premises of Karuizawa Prince Hotel.

Relaxation and Recreational Activities

Unwind in hot-spring・open-air baths, enjoy a spa treatment, and partake in various activities such as tennis, skiing, and snowboarding during the winter season. The hotel also offers bicycle and ski equipment rentals for your convenience.

Comfortable Accommodations and Convenient Location

Choose from air-conditioned rooms with free WiFi in the West Building or opt for a cozy cottage. With JR Karuizawa Train Station just a 5-minute drive away and complimentary shuttle service, convenience is at your doorstep.

Book now for an unforgettable stay at Karuizawa Prince Hotel!

Important information:

Please note that MOMIJI HOT-SORING (West Hot Springs) will only be available to guests staying at Karuizawa Prince Hotel West Twin Room, The Prince Karuizawa and The Prince Villa Karuizawa. Please contact the property directly for more details. Karuizawa Prince Hotel West Cottage guests may use MOMIJI HOT-SORING for an additional fee.

Opening Hours: 17:00 - 20:30; last order is at 20:30
*Opening Hours are subject to change without prior notice and change depending on the season. Restaurants may also be temporarily closed due to events or renovations.

Please note that traffic or public transportation may be disrupted by heavy snow. Please check weather conditions beforehand.

Please make sure to book a room for the right occupancy.

Please note that meals for children using existing beds are available at an extra charge.

Free WiFi is only available in the Twin Room, and in the lobby for guests staying in the cottages around the West Building.

Shuttle service is provided to guests staying in cottages.

Cottages are equipped with fans and do not come with air conditioning facilities.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in and additional fees may apply.

Pets are not allowed.
Please note if you wish to stay with your pet, be sure to make a reservation from the official website, instead of booking from any external third part websitesGuests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 20:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.4
Based on 3038 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 7.76
Food and Beverage: 8.31
Overall Experience: 8.68
Y
YaWen • couple • tw
10
車站出來就是購物廣場，購物廣場旁邊就是飯店，第一天買不夠第二天可以再買！
Pros:

便利、景色、乾淨

Cons:

無

2026-03-21 • via Nuitee
C
Chia Hsing • extended_group • tw
9
2026-03-21 • via Nuitee
C
Christian • solo_traveller • us
8
Tiny ski hill, can't use the Onsen if you have tattoos, 12-15 minute walk from the train station.
2026-03-20 • via Nuitee
R
Rosemary • family_with_children • hk
8
2026-03-20 • via Nuitee
K
kazuyuki • family_with_children • jp
7
Pros:

バスの運転手さんが、とても親切だった。

Cons:

お風呂のシャワーが壊れていて　使えなくて　凄く困った。

2026-03-20 • via Nuitee
U
uchida • family_with_children • jp
8
2026-03-20 • via Nuitee
H
HATSUMI • family_with_children • jp
8
Pros:

スタッフの感じが良かった。

Cons:

真上の部屋の人の物音がうるさかった。

2026-03-19 • via Nuitee
K
Ko Ting • family_with_children • tw
10
2026-03-19 • via Nuitee
C
CHI JU • family_with_children • tw
10
2026-03-17 • via Nuitee
G
Giuliano • family_with_children • jp
9
Cabaña familiar
Pros:

Tranquilidad y servicio

Cons:

Todo está bien solo le faltó un microondas !!

2026-03-16 • via Nuitee
K
Kabe • extended_group • jp
10
良かった
Pros:

過ごしやすかった

Cons:

電子レンジがあれば良かった

2026-03-16 • via Nuitee
C
Chung Pak • extended_group • hk
7
Pros:

環影優美！

2026-03-16 • via Nuitee
亭維 • extended_group • tw
10
Pros:

空間大也乾淨

2026-03-16 • via Nuitee
C
CHI JU • family_with_children • tw
10
2026-03-16 • via Nuitee
畑 • family_with_children • jp
6
2026-03-15 • via Nuitee
T
Tonmoko • family_with_children • jp
8
2026-03-15 • via Nuitee
Y
ya chun • family_with_children • tw
9
2026-03-14 • via Nuitee
N
Nakayama • family_with_children • jp
4
Cons:

おむつを履いてる幼児は大浴場に入れない点、チェックイン時に説明するなり、フロント通る時に声かけるなりすべき。部屋によっては大浴場までが遠く、歩いて連れていくだけで大変なのに、大浴場の受付で返されるのは非常に腹が立った。

2026-03-12 • via Nuitee
E
Ergashov • family_with_children • jp
10
It was a great place to stay and the staff were very friendly and helpful!
Pros:

Very nice location and nice view/comfort

2026-03-10 • via Nuitee
C
Chengyin • family_with_children • tw
9
2026-03-10 • via Nuitee