Hotel Francisco De Aguirre

Hotels
7.6 (1362 reviews)
Cordovez 210 , La Serena , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Cons:
Cleanliness issues
Old facilities

Categories

Cleanliness
6.3
Numerous complaints about the cleanliness, particularly the bathrooms and overall outdated facilities.
Service
8.76
Staff was frequently noted as attentive and helpful, contributing positively to the experience.
Location
8.8
Multiple reviews highlighted great location for exploring the city, making it a strong point.
Room Quality
6.76
Room quality varied with complaints about size and condition such as old furnishings and inadequate heating.
Amenities
7.79
Amenities like breakfast were praised; however, some aspects were noted as lacking modern updates.
Value for Money
7.25
Some reviews suggest the hotel offers good value considering its location but noted issues with facilities.
Food and Beverage
7.3
Breakfast received praise, yet other dining options were criticized for limited healthy selections.
Overall Experience
7.86
Despite some drawbacks, guests generally felt positively about their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:14

Property Description

Luxurious Non-Smoking Rooms with Free WiFi
Indulge in a comfortable stay at our hotel in downtown La Serena, just steps away from Plaza de Armas. Our well-appointed non-smoking rooms offer complimentary WiFi and a delicious buffet breakfast to start your day right.

Relaxation by the Pool and Sun Loungers
Unwind and soak up the sun at our seasonal outdoor swimming pool, while enjoying the convenience of our sun loungers. Sip on refreshing cocktails and savor light snacks from our onsite bar for the ultimate relaxation experience.

Proximity to Top Attractions
Explore the rich culture of La Serena with ease as our hotel is situated close to Gabriel González Videla Museum and Archaeological Museum of La Serena. Immerse yourself in the local history and attractions just a short distance away.

Book your stay at Hotel Francisco De Aguirre for a memorable and convenient experience in La Serena.

Important information:

LOCAL TAX LAW - Additional 19% VAT
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1362 reviews
Cleanliness: 6.3
Service: 8.76
Location: 8.8
Room Quality: 6.76
Amenities: 7.79
Value for Money: 7.25
Food and Beverage: 7.3
Overall Experience: 7.86
G
Gonzalez • family_with_children • cl
1
Pros:

Lamentablemente nada

Cons:

Que me cancelaron a pesar de que avise y quedar en la calle en otra ciudad.

2026-04-03 • via Nuitee
E
Ersan Alfredo • solo_traveller • cl
10
2026-04-02 • via Nuitee
J
Joeri • family_with_children • es
7
Pros:

Good breakfast.

Cons:

Rooms a bit older.

2026-03-31 • via Nuitee
M
MARCO • couple • cl
1
DESAGRADBLE
Pros:

BUENA UBICACIÓN, BUEN DESAYUNO, BAÑO FALTA ASEO Y LIMPIEZA

Cons:

ASEO LIMPIEZA LAS PIEZAS NO LAS HICIERON UN DÍA TENIENDO NOSOTROS COMO PASAJERO QUE HACER LA CAMA. ,MUY POCO PERSONAL DE ASEO PARA CUBIR LAS NECESIDADES DE TEMPORADA ALTA.

2026-03-31 • via Nuitee
I
ivan • couple • cl
10
2026-03-29 • via Nuitee
E
Eduardo • family_with_children • cl
8
Muy buen alojamieto.
Pros:

Ubicación y el desayuno

Cons:

La cena, habia algo en mal estado, Mi Sra. y yo terminamos intoxicados.

2026-03-25 • via Nuitee
A
Alfredo • solo_traveller • cl
7
2026-03-25 • via Nuitee
U
Ugarte • family_with_children • cl
10
Pros:

Excelente servicio, muy buena ubicación

Cons:

El baño muy limpio, pero necesita una mantencion

2026-03-25 • via Nuitee
A
Anibal • solo_traveller • cl
8
Buen hotel, cómodo, limpio y bien ubicado. On un desayuno regular.
Pros:

Habitación 300, espléndida. Muy cómoda y buen tamaño, escritorio excelente y cortesías adecuadas. Baño muy cómodo, limpio y todo funcionando en perfecto estado

Cons:

El desayuno. Sensación de reciclado en los dulces y el “huevo revuelto” que es como huevo duro molido. En meses anteriores ese huevo era mejor

2026-03-22 • via Nuitee
C
Christian • solo_traveller • se
8
2026-03-20 • via Nuitee
L
LUIS ALEJANDRO • extended_group • cl
7
Adecuado para mi visita en serena
Pros:

Excelente

2026-03-19 • via Nuitee
M
MARION • solo_traveller • cl
8
2026-03-19 • via Nuitee
C
Cesar • solo_traveller • cl
7
2026-03-19 • via Nuitee
J
Jobson • family_with_children • ar
8
2026-03-18 • via Nuitee
T
Torres H. • family_with_children • cl
10
Una Antigua Elegancia
Pros:

La verdad no se si arrende la suite presidencial pero la pieza era enorme en comparación a otras. Elegante, limpio, todo perfecto. Hasta una terraza que parecía patio de unos 25 mts2, el desayuno es fabuloso, se come hasta decir basta, la atención es un lujo, es un edificio muy antiguo, como la Historia de esa Región, pero una elegancia del siglo XV.

2026-03-17 • via Nuitee
D
Delvas • family_with_children • ar
8
Pros:

La atención del personal

Cons:

Falta de limpieza.
Horrible el balcón....desde que llegamos había un toallon que nunca sacaron, por lo tanto nunca limpiaron.

2026-03-16 • via Nuitee
J
Jose Luis • family_with_children • es
9
Pros:

La ubicación, el trato recibido.

Cons:

En la habitación que me tocó, el colchón muy blando y se veia como viejo, ya muy usado. La puerta del baño con bastante material despostillado.

2026-03-16 • via Nuitee
S
sergio • family_with_children • cl
10
Pros:

Por lejos la amabilidad de TODO el personal, sus instalaciones impecables, su restaurant con comidas exquisitas. A dos cuadras del centro de la serena. Al frente del parque japonés. Todo excelente.

2026-03-14 • via Nuitee
F
Fernando • family_with_children • cl
10
2026-03-13 • via Nuitee
R
Riquelme • solo_traveller • cl
10
Agradable.
Pros:

Desayuno y ambientes variados.

Cons:

Todo bien.

2026-03-13 • via Nuitee