Abbey Hotel

Hotels
7.5 (1105 reviews)
Abbey Hotel , Leicester , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Family rooms
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cleanliness in some areas
Cons:
Cleanliness issues
Noise at night
Room decor and comfort concerns

Categories

Cleanliness
6.5
Several reviews noted cleanliness issues, such as dirty bathrooms and carpets.
Service
8.5
Many reviews praised the friendly and efficient staff.
Location
8.5
Location was frequently mentioned as excellent, close to city center and tourist attractions.
Room Quality
6.5
Mixed reviews on room quality; many noted tired decor and issues with mattresses.
Amenities
7.5
Some positive remarks on amenities like the fridge, but issues with Wi-Fi and parking.
Value for Money
8
Generally regarded as good value for a city stay, despite some shortcomings.
Food and Beverage
7
Eating establishment on doorstep was highlighted positively.
Overall Experience
7.5
Overall a decent experience with multiple mentions of willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:40

Property Description

Convenient Location
Abbey Hotel, ideally located in Leicester, offers easy access to key attractions like De Montfort University and Leicester Railway Station.

Modern Amenities
Enjoy a comfortable stay with amenities such as express check-in/out, free WiFi, and well-equipped rooms featuring flat-screen TVs and private bathrooms.

Nearby Attractions
Explore nearby landmarks including the University of Leicester, Kelmarsh Hall, and Ricoh Arena, making your stay at Abbey Hotel both convenient and exciting.

Experience the best of Leicester at Abbey Hotel. Book now for a memorable stay!

Important information:

Please note that there is strictly no check-in allowed after 23:00.

Please note any early/late check in and late check out requests are subject to availability and costs an extra GBP 10 per room.

Please be advised that the credit card used for reservations will need to be presented at the time of arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.5
Based on 1105 reviews
Cleanliness: 6.5
Service: 8.5
Location: 8.5
Room Quality: 6.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 7.5
M
Mansell solo_traveller gb
10
Pros:

The rooms were neat and the staff were awesome

2026-09-10 via Nuitee
P
Penny Brim family_with_children gb
5
Not the best stay
Cons:

Big lump in bed like the spring had broken and one morning shower far too hot and couldn't turn down

2026-09-07 via Nuitee
V
Vickie solo_traveller ie
7
Pros:

The location was very handy for the city center and good transport links, and a very nice place to eat next door

Cons:

The beds weren't the most comfortable I've ever slept in..I think it was strange that there wasn't anyone there if you needed anything. No one around after 8 pm

2026-09-06 via Nuitee
M
Mary extended_group gb
8
2026-09-04 via Nuitee
H
Himanshu couple gb
10
2026-09-03 via Nuitee
D
Dan solo_traveller gb
1
Pros:

None rejected stay

Cons:

None rejected stay

2026-09-03 via Nuitee
C
Casper couple gb
1
I didn’t manage to get apartment after paying for it
Pros:

I didn’t manage to get a apartment after I had a problem with my car on my way from Scotland to Leicester my phone battery was dead as well when I got there 23.05 pm on the 27 August there was noone to help me with checking inn

Cons:

I had to sleep in the car after paid this apartment when I checked with them the next day they told me to get away and I was so devastated

2026-09-03 via Nuitee
H
Himanshu couple gb
10
Pros:

Because for the Manager.

2026-09-03 via Nuitee
H
Himanshu couple gb
10
Pros:

Because for the Manager.

2026-09-03 via Nuitee
H
Himanshu solo_traveller gb
10
Pros:

Because for the Manager.

2026-09-03 via Nuitee
H
Himanshu couple gb
10
Pros:

Because of the Manager.

2026-09-03 via Nuitee
H
Himanshu couple gb
10
Pros:

the Manager

2026-09-03 via Nuitee
H
Himanshu couple gb
10
Pros:

Because for the Manager.

2026-09-03 via Nuitee
H
Himanshu couple gb
10
2026-09-03 via Nuitee
T
Timothy family_with_children gb
8
2026-08-31 via Nuitee
D
Dr. Suraj Savaliya solo_traveller in
10
2026-08-30 via Nuitee
D
Darmeen hafeez extended_group gb
10
Pros:

Good location to stay

2026-08-30 via Nuitee
A
Adewumi couple gb
5
I enjoyed my stay, but the mattress need replacement.
Pros:

The facility is well located and cleaned, well trained staff and good relationships

Cons:

The bedding and curtain is very very poor. The mattress need to be replaced and stained on the curtains, they are not of standard.

2026-08-30 via Nuitee
P
Patel couple gb
1
2026-08-30 via Nuitee
S
SIAN solo_traveller gb
6
2026-08-29 via Nuitee