Hotel Alex

Hotels
8.9 (524 reviews)
Ringstrasse 332 , Leukerbad , ch

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Children allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
Hot tub/Jacuzzi
Sauna
Table tennis
See all facilities

Review Highlights

Pros:
Warm and attentive staff
Clean and well-maintained hotel
Great breakfast selection
Convenient location
Cons:
Dated room decor
Occasional value-for-money issues
Limited heating in water

Categories

Cleanliness
8.78
Cleanliness is frequently praised in reviews, indicating attention to detail and overall satisfaction.
Service
9.45
Service is highlighted as outstanding, with guests expressing appreciation for the warm and attentive staff.
Location
9.29
The hotel's location is often noted positively, with convenient access to attractions and beautiful views.
Room Quality
8.24
Room quality receives mixed feedback; while some rooms are spacious, others are critiqued for being dated.
Amenities
8.97
Amenities include a highly regarded spa and breakfast, enhancing the overall experience.
Value for Money
8.13
Value for money is questioned by some guests due to pricing in relation to room quality.
Food and Beverage
9.08
Breakfast offerings receive positive remarks, with a variety of choices meeting guests' needs.
Overall Experience
9.25
Overall experience is described as satisfying and enjoyable, despite some minor criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:38

Property Description

Luxurious Accommodation with Stunning Views
The Hotel Alex offers a serene retreat in Leukerbad with easy access to the village center and the Torrentbahn Cable Car. All rooms feature balconies and complimentary WiFi, ensuring a comfortable stay for all guests.

Tranquil Spa Experience
Indulge in relaxation at the hotel's spa, equipped with a Finnish sauna, steam bath, ice cave, Kneipp pool, and a panoramic gallery. Unwind in this peaceful oasis and rejuvenate your mind and body.

Exclusive Leukerbad Card Plus
Enhance your stay with the Leukerbad Card Plus, available for purchase on-site. Enjoy discounts on thermal spas and cable car tickets, complimentary entertainment programs, and free access to local buses and sports facilities. Maximize your experience in Leukerbad with this exclusive card.

Book your stay at Hotel Alex now for a truly unforgettable getaway!

Important information:

The wellness area is open from 16:00 to 19:30. It is a quiet, nudist zone and only accessible for children from 14 years. The whirlpool is accessible at an additional cost.

When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 7 per day.

Location

Guest Reviews

8.9
Based on 524 reviews
Cleanliness: 8.78
Service: 9.45
Location: 9.29
Room Quality: 8.24
Amenities: 8.97
Value for Money: 8.13
Food and Beverage: 9.08
Overall Experience: 9.25
A
Alena • couple • ch
8
2026-03-12 • via Nuitee
H
Häni • extended_group • ch
10
2026-03-11 • via Nuitee
Z
Zorist • couple • ch
9
2026-03-09 • via Nuitee
J
Josef • couple • ch
8
2026-03-08 • via Nuitee
A
Aebischer • couple • ch
8
2026-03-08 • via Nuitee
R
Reinhard • couple • ch
8
2026-03-01 • via Nuitee
C
Christophe • solo_traveller • ch
10
2026-02-28 • via Nuitee
S
Sandra • couple • ch
9
Pros:

War alles top!

2026-02-25 • via Nuitee
N
Nicole • family_with_children • ch
8
Hôtel familial, très bien situé, tout y était, on reviendra
Pros:

Personnel très à l'écoute, attentionné, très propre et literie confortable, petit-déjeuner très varié et complet, situation géographique au top pour le ski, avec le petit plus du lift "Alex Express"

Cons:

Peut-être la décoration un peu vieillotte mais vraiment ne dérange pas à passer un bon séjour

2026-02-23 • via Nuitee
S
Shihao • solo_traveller • cn
10
Highly recommended
Pros:

Close to ski area. The host is very friendly. The wellness area is a great plus. The view from the window is beautiful. The breakfast is nice.

2026-02-23 • via Nuitee
B
Barreto • couple • ch
9
Belle découverte de l'hôtel Alex. Zone SPA très appréciée
Pros:

Le personnel était très à l'écoute des hôtes et le buffet du petit-déjeuner était varié. En ce qui concerne la chambre, elle était propre, de style ancien mais très fonctionnelle

Cons:

En revanche, ce que j'ai moins apprécié, c'est l'humidité présente dans la chambre.

2026-02-23 • via Nuitee
F
Francesco • couple • it
10
2026-02-22 • via Nuitee
K
Kerstin • solo_traveller • ch
10
Immer gerne wieder!
Pros:

Allés !

Cons:

-

2026-02-14 • via Nuitee
K
Kupčeková • family_with_children • ch
10
Pros:

Pacil sa na pristup majitelov hotel, velmi sympaticky, vzdy ochotny pomôct, bola citit rodinna atmosfera.
Ranajky boli chutne, ked nieco pochybelo, hned doplnili.
Izby boli ciste, priestranne, so super pohodlnymi matracmi a mäkkymi perinami.
Kazdy den upratane, chyzne velmi mile a ochotne.
Krasny vyhlad z balkonu.
My ako 4 clenna rodina na jednej izbe uplne okey:-)
Hotel mal Skiraum, vlastny vytah ku lanovke, mega super!!
Top bol priestranny wellness v suterene, parada😍

Cons:

Vsetko bolo super:-)

2026-02-11 • via Nuitee
M
Markus • couple • ch
10
2026-02-10 • via Nuitee
S
Scheuner • family_with_children • ch
10
2026-02-09 • via Nuitee
C
Carmen • couple • ch
9
2026-01-31 • via Nuitee
E
Eichenberger • couple • ch
8
Pros:

Die Lage ist Super,mit dem Lift zur Torrentbahn 👍🏻

2026-01-30 • via Nuitee
I
Isabelle • couple • ch
8
2026-01-29 • via Nuitee
T
Thiago • couple • ch
7
2026-01-28 • via Nuitee