The Z Hotel Liverpool

Hotels
Z Hotels
8.8 (8642 reviews)
2 North John Street , Liverpool , gb

Children allowed

Facilities

Parking
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small room
No window

Categories

Cleanliness
8.44
Rooms were clean, but several comments about the cramped spaces and lack of windows affected the perception.
Service
9.41
Guests frequently praised the staff as being very helpful and kind.
Location
9.45
The location was mentioned positively multiple times as being central and convenient.
Room Quality
7.9
Room sizes were often criticized, particularly for being small and lacking windows.
Amenities
8.43
Basic amenities discussed positively, with some mentions of discomfort due to room size.
Value for Money
8.89
Perceived as good value, though some comments about price versus room size were noted.
Food and Beverage
8.94
No specific reviews were provided, defaulting to standard quality for this tier.
Overall Experience
8.91
Most guests expressed a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:14

Property Description

Luxury Accommodation in the City Centre
Located in the heart of the city, The Z Hotel Liverpool offers compact and luxury accommodation with handcrafted beds and 40-inch Samsung HD TVs. Enjoy city views and easy access to popular attractions like Liverpool ONE Shopping Centre and the port.

Convenient Amenities
Each room at The Z Hotel Liverpool features free WiFi, under-bed storage, and wall-mounted hanging space for clothing. Wheelchair accessible rooms are also available for guests' convenience.

Delicious Dining Options
Start your day with a continental breakfast at The Z Café, offering a variety of fresh pastries, cereals, and bacon rolls. Throughout the day, indulge in salads, sandwiches, and hot savoury dishes.

Ready to experience luxury and convenience in Liverpool? Book your stay at The Z Hotel Liverpool now!

Important information:

Please note that all extra beds and babycots must be guaranteed by a hotel manager, prior to arrival.

Please note that all private and public areas are non-smoking. A fine will apply to anyone who is found to be or has been smoking in any part of the hotel.

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 10.95 per day.

Location

Guest Reviews

8.8
Based on 8642 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
S
Sheraz couple gb
10
Pros:

Clean, minutes from the centre and lovely staff

2026-05-30 via Nuitee
C
Carol extended_group nz
10
2026-05-30 via Nuitee
M
Mark J solo_traveller gb
10
Pros:

Stylish with good facilities

2026-05-30 via Nuitee
S
Saturn solo_traveller gb
8
Pros:

Location
Air conditioning
Clean comfortable room

Cons:

TV for sports and movies wasn't great

2026-05-30 via Nuitee
F
Franklyn solo_traveller gb
1
I can assure you that I will not be staying at the hotel again
Pros:

Nothing went well. The breakfast was nothing to write home about

Cons:

The wifi was rubbish

2026-05-29 via Nuitee
G
Gert solo_traveller de
8
2026-05-29 via Nuitee
S
Simon solo_traveller gb
9
Pros:

The kindness of the staff.. all of them were super friendly.. The room was clean and tidy and had a very good view of the city skyline.

Cons:

It was all very good.. nothing bad

2026-05-29 via Nuitee
I
Iggy solo_traveller gb
8
Perfect for what I needed, with helpful staff and comfortable facilities. Would gladly stay again.
2026-05-28 via Nuitee
N
Nicola couple gb
8
Compact room, well equipped and good location
Pros:

Great location

Cons:

Thought it was a pretty neat little place to be honest

2026-05-28 via Nuitee
L
Lewis solo_traveller gb
10
Pros:

My room was very clean and the staff

were always there to help me with any problems. It was nice to have all the sky channels on the television in my room.

Cons:

Cannot think of anything.

2026-05-28 via Nuitee
D
DANIELLE solo_traveller gb
7
Cheap and cheerful
Pros:

Clean,tidy and suited my needs. Bed was super comfortable! Amazing price for city centre

Cons:

Bathroom noises like running water throughout the night was annoying but not unbearable

2026-05-27 via Nuitee
F
Francine solo_traveller gb
10
2026-05-27 via Nuitee
S
Sujit solo_traveller gb
9
2026-05-27 via Nuitee
O
Omar couple nl
9
Great people nice place
Pros:

Nice staff helpful ♥️

Cons:

Nothing

2026-05-27 via Nuitee
P
Pelin solo_traveller tr
8
Pros:

It is very close to the center, such as the Cavern Club, the bed was comfortable, the room was clean, the staff was very friendly

Cons:

The room was a bit small, and I would have chosen a room with a window next time, but no big trouble for a one night stay

2026-05-27 via Nuitee
J
James solo_traveller gb
10
2026-05-27 via Nuitee
W
Warren solo_traveller ie
10
Great experience, always handy for exploring the city
Pros:

Location is perfect,

Cons:

Rooms are a bit tight

2026-05-26 via Nuitee
V
Vicki solo_traveller gb
8
Comfortable, clean, lovely staff
Pros:

The breakfast cafe was great and all staff were lovely. Comfy clean room with all required facilities.

Cons:

Nothing!

2026-05-26 via Nuitee
R
robby extended_group be
3
2026-05-26 via Nuitee
C
Caryl solo_traveller gb
10
2026-05-26 via Nuitee