The Z Hotel Liverpool

Hotels
Z Hotels
8.8 (8759 reviews)
2 North John Street , Liverpool , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small room
No window

Categories

Cleanliness
8.44
Rooms were clean, but several comments about the cramped spaces and lack of windows affected the perception.
Service
9.41
Guests frequently praised the staff as being very helpful and kind.
Location
9.45
The location was mentioned positively multiple times as being central and convenient.
Room Quality
7.9
Room sizes were often criticized, particularly for being small and lacking windows.
Amenities
8.43
Basic amenities discussed positively, with some mentions of discomfort due to room size.
Value for Money
8.89
Perceived as good value, though some comments about price versus room size were noted.
Food and Beverage
8.94
No specific reviews were provided, defaulting to standard quality for this tier.
Overall Experience
8.91
Most guests expressed a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:14

Property Description

Luxury Accommodation in the City Centre
Located in the heart of the city, The Z Hotel Liverpool offers compact and luxury accommodation with handcrafted beds and 40-inch Samsung HD TVs. Enjoy city views and easy access to popular attractions like Liverpool ONE Shopping Centre and the port.

Convenient Amenities
Each room at The Z Hotel Liverpool features free WiFi, under-bed storage, and wall-mounted hanging space for clothing. Wheelchair accessible rooms are also available for guests' convenience.

Delicious Dining Options
Start your day with a continental breakfast at The Z Café, offering a variety of fresh pastries, cereals, and bacon rolls. Throughout the day, indulge in salads, sandwiches, and hot savoury dishes.

Ready to experience luxury and convenience in Liverpool? Book your stay at The Z Hotel Liverpool now!

Important information:

Please note that all extra beds and babycots must be guaranteed by a hotel manager, prior to arrival.

Please note that all private and public areas are non-smoking. A fine will apply to anyone who is found to be or has been smoking in any part of the hotel.

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 10.95 per day.

Location

Guest Reviews

8.8
Based on 8759 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
T
Turner solo_traveller gb
9
Pros:

Great location. Very friendly staff. Reception open 24 hrs for food and bar

Cons:

No comments

2026-07-04 via Nuitee
J
John solo_traveller gb
8
2026-07-04 via Nuitee
C
Christopher couple gb
8
Good location
Pros:

Good location

Cons:

Quite small rooms but ok for a one night stay.

2026-07-04 via Nuitee
S
SLA Construction solo_traveller md
8
2026-07-04 via Nuitee
J
Jamila solo_traveller gb
8
2026-07-03 via Nuitee
S
Stephen solo_traveller gb
7
Pros:

Large disabled room.

Cons:

Commercial feel not realy personal touch.

2026-07-03 via Nuitee
H
Hollywood couple gb
1
Gave us rooms with peoples stuff in, another with people sleeping, key cards didn’t work throughout whole stay. Air con
Pros:

Checking out

Cons:

The entire stay

2026-07-03 via Nuitee
D
DANNY ❤ KIRSTY solo_traveller gb
10
2026-07-02 via Nuitee
A
Anita solo_traveller gb
8
Great value
Pros:

Location, friendly, helpful staff

Cons:

No bedside cabinets, air con a bit temperamental, but it was an extremely hot weekend

2026-07-02 via Nuitee
W
William solo_traveller gb
10
Excellent location and very friendly staff
Pros:

Everything was well set out and no problems experienced

Cons:

Having to pay the holiday tax everyday that you stay

2026-07-02 via Nuitee
S
Saturn solo_traveller gb
1
2026-07-02 via Nuitee
D
Dewi couple gb
9
Pros:

Very clean, helpful staff

2026-07-02 via Nuitee
A
Ann solo_traveller gb
10
I booked last minute and the bed was comfortable and all I needed
Pros:

The room

Cons:

Nothing

2026-07-02 via Nuitee
P
Pedro extended_group pt
9
2026-07-01 via Nuitee
I
Ian solo_traveller gb
7
2026-07-01 via Nuitee
G
Gary solo_traveller gb
10
Fabulous last minute stay
Pros:

Surprisingly modern inside had everything you needed

Cons:

Nothing

2026-07-01 via Nuitee
A
Andrew solo_traveller gb
8
was fine for what i needed
Pros:

cheap and ideal location for me

Cons:

check in was very slow even though i was the only person waiting
less tv channels every time i stay here

2026-06-30 via Nuitee
J
Jane solo_traveller ie
8
Would book again. Excellent location
Pros:

Location was perfect for everything
Right in the middle of shopping and sightseeing

Cons:

The price but Liverpool seems to be expensive

2026-06-30 via Nuitee
S
S solo_traveller gb
7
Convenient location, clean and comfortable
Pros:

Good location, great staff

2026-06-30 via Nuitee
R
Ryan solo_traveller gb
8
2026-06-29 via Nuitee