The Z Hotel Liverpool

Hotels
Z Hotels
8.8 (8567 reviews)
2 North John Street , Liverpool , gb

Children allowed

Facilities

Parking
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small room
No window

Categories

Cleanliness
8.44
Rooms were clean, but several comments about the cramped spaces and lack of windows affected the perception.
Service
9.41
Guests frequently praised the staff as being very helpful and kind.
Location
9.45
The location was mentioned positively multiple times as being central and convenient.
Room Quality
7.9
Room sizes were often criticized, particularly for being small and lacking windows.
Amenities
8.43
Basic amenities discussed positively, with some mentions of discomfort due to room size.
Value for Money
8.89
Perceived as good value, though some comments about price versus room size were noted.
Food and Beverage
8.94
No specific reviews were provided, defaulting to standard quality for this tier.
Overall Experience
8.91
Most guests expressed a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:14

Property Description

Luxury Accommodation in the City Centre
Located in the heart of the city, The Z Hotel Liverpool offers compact and luxury accommodation with handcrafted beds and 40-inch Samsung HD TVs. Enjoy city views and easy access to popular attractions like Liverpool ONE Shopping Centre and the port.

Convenient Amenities
Each room at The Z Hotel Liverpool features free WiFi, under-bed storage, and wall-mounted hanging space for clothing. Wheelchair accessible rooms are also available for guests' convenience.

Delicious Dining Options
Start your day with a continental breakfast at The Z Café, offering a variety of fresh pastries, cereals, and bacon rolls. Throughout the day, indulge in salads, sandwiches, and hot savoury dishes.

Ready to experience luxury and convenience in Liverpool? Book your stay at The Z Hotel Liverpool now!

Important information:

Please note that all extra beds and babycots must be guaranteed by a hotel manager, prior to arrival.

Please note that all private and public areas are non-smoking. A fine will apply to anyone who is found to be or has been smoking in any part of the hotel.

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 10.95 per day.

Location

Guest Reviews

8.8
Based on 8567 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
B
Barry solo_traveller au
10
Clean, comfortable and great location.
Pros:

The location was perfect for me, being between the Lime St railway and most of the "sights" at the waterfront.

Cons:

nothing.

2026-05-16 via Nuitee
J
Jake extended_group gb
7
Z Hotel is what it is. Nice staff, comfortable rooms. Unfortunate circumstances.
Pros:

Nice staff, nice room, unfortunate circumstances.

Travelled for work.

Booking.com previous apartment CANCELLED ON THE DAY!

Unbelivable. Shocking.

Had to spend 185 on this hotel ON THE DAY!

Cons:

Nice staff, nice room, unfortunate circumstances.

Travelled for work.

Booking.com previous apartment CANCELLED ON THE DAY!

Unbelivable. Shocking.

Had to spend 185 on this hotel ON THE DAY!

2026-05-15 via Nuitee
K
Kyla couple gb
3
Bed was one of the most uncomfortable I’ve ever slept in and WiFi was shocking
Cons:

Bed was one of the most uncomfortable I’ve ever slept in and WiFi was shocking

2026-05-15 via Nuitee
M
Michaela couple gb
9
Ideal for a night in liverpool
Pros:

The location was great. Small rooms but perfect for a short stay in liverpool. We’d stay again.

Cons:

Like I said small but that would only be an issue for me if I was staying longer.

2026-05-15 via Nuitee
M
Michael solo_traveller dz
10
Pros:

Everything

2026-05-14 via Nuitee
C
Christopher family_with_children ie
10
Pros:

Close to everything good staff

Cons:

Nothing really

2026-05-14 via Nuitee
S
shamim solo_traveller gb
10
Pros:

Easy checkin, great location and clean.
Comfortbale and great value.

Cons:

None

2026-05-14 via Nuitee
R
Rebecca solo_traveller gb
8
2026-05-13 via Nuitee
E
Eva solo_traveller es
9
Pros:

La ubicación es perfecta para visitar la ciudad pero sin estar afectado por los ruidos de los bares. El personal muy atento y muy buena atención. La habitación no es grande pero para los comentarios de otros sitios es muy agradable.

2026-05-13 via Nuitee
J
James couple gb
8
2026-05-13 via Nuitee
A
Amy solo_traveller gb
6
2026-05-12 via Nuitee
S
Steph couple gb
7
2026-05-12 via Nuitee
J
Joao extended_group gb
8
Pros:

Nice looks of room

Cons:

Bed could be a bit better

2026-05-12 via Nuitee
A
Amy solo_traveller gb
6
2026-05-12 via Nuitee
A
Anthony couple gb
5
2026-05-12 via Nuitee
A
Amanda couple gb
10
Pros:

Location

Cons:

nothing

2026-05-11 via Nuitee
S
Shane solo_traveller gb
8
2026-05-11 via Nuitee
J
Juan Pablo solo_traveller ar
9
Pros:

Ubicación e instalaciones

Cons:

Wifi anda muy mal

2026-05-10 via Nuitee
P
Paul solo_traveller gb
10
2026-05-10 via Nuitee
P
Paul solo_traveller gb
10
2026-05-10 via Nuitee