The Z Hotel Liverpool

Hotels
•
Z Hotels
8.8 (8314 reviews)
2 North John Street , Liverpool , gb

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Children allowed

Facilities

Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small room
No window

Categories

Cleanliness
8.44
Rooms were clean, but several comments about the cramped spaces and lack of windows affected the perception.
Service
9.41
Guests frequently praised the staff as being very helpful and kind.
Location
9.45
The location was mentioned positively multiple times as being central and convenient.
Room Quality
7.9
Room sizes were often criticized, particularly for being small and lacking windows.
Amenities
8.43
Basic amenities discussed positively, with some mentions of discomfort due to room size.
Value for Money
8.89
Perceived as good value, though some comments about price versus room size were noted.
Food and Beverage
8.94
No specific reviews were provided, defaulting to standard quality for this tier.
Overall Experience
8.91
Most guests expressed a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:14

Property Description

Luxury Accommodation in the City Centre
Located in the heart of the city, The Z Hotel Liverpool offers compact and luxury accommodation with handcrafted beds and 40-inch Samsung HD TVs. Enjoy city views and easy access to popular attractions like Liverpool ONE Shopping Centre and the port.

Convenient Amenities
Each room at The Z Hotel Liverpool features free WiFi, under-bed storage, and wall-mounted hanging space for clothing. Wheelchair accessible rooms are also available for guests' convenience.

Delicious Dining Options
Start your day with a continental breakfast at The Z Café, offering a variety of fresh pastries, cereals, and bacon rolls. Throughout the day, indulge in salads, sandwiches, and hot savoury dishes.

Ready to experience luxury and convenience in Liverpool? Book your stay at The Z Hotel Liverpool now!

Important information:

Please note that all extra beds and babycots must be guaranteed by a hotel manager, prior to arrival.

Please note that all private and public areas are non-smoking. A fine will apply to anyone who is found to be or has been smoking in any part of the hotel.

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 10.95 per day.

Location

Guest Reviews

8.8
Based on 8314 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
J
Jane • extended_group • gb
9
Perfect location for exploring the docks and going to The Cavern Club
Pros:

Although rooms were small they were all we needed for a one night stay. Very comfy beds

2026-03-14 • via Nuitee
E
ed • family_with_children • gb
10
2026-03-14 • via Nuitee
T
tania • family_with_children • gb
7
Pros:

Close to the centre

Cons:

Windows didn't open
Tv wasn't straight on te wall

2026-03-14 • via Nuitee
S
Sue Black • family_with_children • gb
10
2026-03-14 • via Nuitee
D
DANIEL • couple • gb
6
2026-03-12 • via Nuitee
E
Eliza • family_with_children • se
8
2026-03-12 • via Nuitee
U
Ursache • family_with_children • gb
10
2026-03-09 • via Nuitee
J
Jorgen • family_with_children • nl
8
2026-03-09 • via Nuitee
H
HansiLa • family_with_children • de
9
2026-03-09 • via Nuitee
R
Rhian • extended_group • gb
10
2026-03-09 • via Nuitee
H
Hampton • solo_traveller • gb
9
The most fantastic, comfortable stay made even better by the excellent customer service!
Pros:

The staff couldn’t have been more friendly or attentive - the 24 hour bar service which had food and drink available was epic. For the price I paid, it was a perfect stay!

2026-03-09 • via Nuitee
L
Lee • couple • gb
9
Amazing time Thank you For a Lovely Stay
Pros:

Everything great location
Really welcoming staff
Lovely stay all round

Cons:

Nothing was wrong was very pleased

2026-03-09 • via Nuitee
E
Emma • couple • ie
10
Perfect stay, our go to when in Liverpool!
Pros:

Staff are so friendly and helpful!

2026-03-08 • via Nuitee
M
Martyn • solo_traveller • gb
9
2026-03-08 • via Nuitee
S
Steven • family_with_children • gb
8
2026-03-08 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-03-08 • via Nuitee
O
O’Boyle • couple • ie
8
Great location for shopping and night life. Clean hotel, reasonable priced! Have stayed here a few times and never disap
Pros:

Location.

Cons:

The high floors, only option is lift

2026-03-08 • via Nuitee
O
O’Boyle • couple • ie
8
2026-03-08 • via Nuitee
G
Gordon • family_with_children • gb
8
Pros:

location is superb!

2026-03-08 • via Nuitee
A
Amanda • couple • gb
8
Pros:

Clean, good location

2026-03-08 • via Nuitee