The Z Hotel Liverpool

Hotels
•
Z Hotels
8.8 (8233 reviews)
2 North John Street , Liverpool , gb

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Children allowed

Facilities

Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small room
No window

Categories

Cleanliness
8.44
Rooms were clean, but several comments about the cramped spaces and lack of windows affected the perception.
Service
9.41
Guests frequently praised the staff as being very helpful and kind.
Location
9.45
The location was mentioned positively multiple times as being central and convenient.
Room Quality
7.9
Room sizes were often criticized, particularly for being small and lacking windows.
Amenities
8.43
Basic amenities discussed positively, with some mentions of discomfort due to room size.
Value for Money
8.89
Perceived as good value, though some comments about price versus room size were noted.
Food and Beverage
8.94
No specific reviews were provided, defaulting to standard quality for this tier.
Overall Experience
8.91
Most guests expressed a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:14

Property Description

Luxury Accommodation in the City Centre
Located in the heart of the city, The Z Hotel Liverpool offers compact and luxury accommodation with handcrafted beds and 40-inch Samsung HD TVs. Enjoy city views and easy access to popular attractions like Liverpool ONE Shopping Centre and the port.

Convenient Amenities
Each room at The Z Hotel Liverpool features free WiFi, under-bed storage, and wall-mounted hanging space for clothing. Wheelchair accessible rooms are also available for guests' convenience.

Delicious Dining Options
Start your day with a continental breakfast at The Z Café, offering a variety of fresh pastries, cereals, and bacon rolls. Throughout the day, indulge in salads, sandwiches, and hot savoury dishes.

Ready to experience luxury and convenience in Liverpool? Book your stay at The Z Hotel Liverpool now!

Important information:

Please note that all extra beds and babycots must be guaranteed by a hotel manager, prior to arrival.

Please note that all private and public areas are non-smoking. A fine will apply to anyone who is found to be or has been smoking in any part of the hotel.

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 10.95 per day.

Location

Guest Reviews

8.8
Based on 8233 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
J
Jamie • family_with_children • gb
10
Pros:

Staff where very helpful food and drink was reasonable

2026-02-14 • via Nuitee
E
Edward • family_with_children • gb
10
Pros:

Everything

Cons:

Nothing

2026-02-13 • via Nuitee
A
Andrea • solo_traveller • gb
8
Comfortable overnight stay for work
2026-02-13 • via Nuitee
F
Fergal • solo_traveller • ie
8
2026-02-13 • via Nuitee
K
Keith Mcmillan • family_with_children • gb
8
Pros:

Couldn't fault it

2026-02-13 • via Nuitee
W
Whitehead • solo_traveller • gb
10
2026-02-13 • via Nuitee
J
Jill • couple • gb
3
2026-02-12 • via Nuitee
C
Chantal Lisa • solo_traveller • gb
9
Excellent value and location.
Pros:

Compact and basic-ish but has everything you need for about half the price you’d usually pay!

Cons:

Nothing

2026-02-12 • via Nuitee
B
benalowery • Solo travel • Gateshead, Tyne and Wear, England
8
Great stay but no WiFi
Pros:

I've stayed in the Z Hotels in London and Glasgow so it's about time I added Liverpool to the list. Like all the others the hotel is very stylish and comfortable plus the staff are fabulous. A couple of signs of wear and tear but nothing to worry about and the rooms seem to be bigger than your average Z Hotel. The only reason it doesn't get full marks is that the WiFi is absolutely awful. Luckily I have an unlimited data plan .

2026-02-11 • via Tripadvisor
C
Clement • couple • gb
8
Really good location, hotel nice and clean, staff all friendly.
Pros:

Location
Room
Cleanliness

Cons:

Bigger duvet

2026-02-11 • via Nuitee
J
James • solo_traveller • gb
10
Excellent stay and location
Pros:

Everything

Cons:

Nothing

2026-02-11 • via Nuitee
M
Millie • solo_traveller • ie
10
Perfect stay in the heart of Liverpool
Pros:

Room was nice and great value for money, staff were super friendly and kind, zero complaints

Cons:

No notes, nothing bad to say about the place

2026-02-11 • via Nuitee
B
Bauman • solo_traveller • ro
10
Pros:

Comunicare,colaborare placuta,camera superba,foarte multumita de tot.Voi prelungii cu o zi sejurul la acest hotel.Calitate pret,exceptiionale.Recomand 🙏🙏🙏🙏

2026-02-10 • via Nuitee
T
TONY • solo_traveller • ie
7
Short and sweet
Pros:

Location is great, right in the city centre and the staff were very helpful and pleasant

Cons:

The 11am check out was not helpful, got a knock on the door to tell me it was time to go which was not necessary

2026-02-09 • via Nuitee
A
Adam • couple • gb
9
2026-02-08 • via Nuitee
A
Adam • couple • gb
9
2026-02-08 • via Nuitee
C
Claudiu • couple • ro
8
2026-02-08 • via Nuitee
M
Mr M • family_with_children • gb
9
Pros:

How good the staff is always helpful and able to check in early

2026-02-08 • via Nuitee
R
Richard • solo_traveller • gb
9
2026-02-08 • via Nuitee
S
Stephen • family_with_children • gb
9
Pros:

Central location.

2026-02-08 • via Nuitee