The Z Hotel Liverpool

Hotels
•
Z Hotels
8.8 (8817 reviews)
2 North John Street , Liverpool , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Small room
No window

Categories

Cleanliness
8.44
Rooms were clean, but several comments about the cramped spaces and lack of windows affected the perception.
Service
9.41
Guests frequently praised the staff as being very helpful and kind.
Location
9.45
The location was mentioned positively multiple times as being central and convenient.
Room Quality
7.9
Room sizes were often criticized, particularly for being small and lacking windows.
Amenities
8.43
Basic amenities discussed positively, with some mentions of discomfort due to room size.
Value for Money
8.89
Perceived as good value, though some comments about price versus room size were noted.
Food and Beverage
8.94
No specific reviews were provided, defaulting to standard quality for this tier.
Overall Experience
8.91
Most guests expressed a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:14

Property Description

Luxury Accommodation in the City Centre
Located in the heart of the city, The Z Hotel Liverpool offers compact and luxury accommodation with handcrafted beds and 40-inch Samsung HD TVs. Enjoy city views and easy access to popular attractions like Liverpool ONE Shopping Centre and the port.

Convenient Amenities
Each room at The Z Hotel Liverpool features free WiFi, under-bed storage, and wall-mounted hanging space for clothing. Wheelchair accessible rooms are also available for guests' convenience.

Delicious Dining Options
Start your day with a continental breakfast at The Z Café, offering a variety of fresh pastries, cereals, and bacon rolls. Throughout the day, indulge in salads, sandwiches, and hot savoury dishes.

Ready to experience luxury and convenience in Liverpool? Book your stay at The Z Hotel Liverpool now!

Important information:

Please note that all extra beds and babycots must be guaranteed by a hotel manager, prior to arrival.

Please note that all private and public areas are non-smoking. A fine will apply to anyone who is found to be or has been smoking in any part of the hotel.

Please note, guests are required to present the payment card used to make the booking and photo ID at check-in. The address provided at the time of reservation must match the cardholder's address.

Third-party payment cards or corporate credit cards must be accompanied by an authorization form signed by the cardholder. A copy of the credit card and photo ID must also be provided.

Guests under the age of 18 can be accommodated only if accompanied by a parent or a guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 10.95 per day.

Location

Guest Reviews

8.8
Based on 8817 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.94
Overall Experience: 8.91
M
Morris • solo_traveller • gb
10
2026-07-25 • via Nuitee
K
Kirvej • couple • gb
10
2026-07-25 • via Nuitee
U
Ute • solo_traveller • ch
5
It’s passable for a short stay.
Pros:

The location is great. You can get everywhere on foot.

Cons:

Unfortunately, I had a room on the top floor and there was hardly any Wi-Fi.

2026-07-25 • via Nuitee
M
Morris • solo_traveller • gb
10
2026-07-25 • via Nuitee
M
Michael • family_with_children • gb
10
Pros:

Great overall experience, nice friendly stuff & rooms nice and clean.

2026-07-24 • via Nuitee
B
Brannigan • solo_traveller • gb
5
2026-07-24 • via Nuitee
S
Stefanie • solo_traveller • gb
10
2026-07-24 • via Nuitee
E
Ellie • couple • gb
7
2026-07-23 • via Nuitee
J
Jayne • solo_traveller • gb
8
Pros:

Location and how friendly the staff were and the bottled water in the room

Cons:

The plug socket was the other side of the room from the bed

2026-07-23 • via Nuitee
K
Katalin • solo_traveller • gb
10
Pros:

Great location, walking distance from everything.
Breakfast was lovely and plenty

Cons:

None

2026-07-23 • via Nuitee
S
Sara • solo_traveller • gb
8
Pros:

Nice and central. The staff were very great, helping me get my bike up to my room.

Cons:

Windows don't open, felt stuffy inspite of aircon

2026-07-22 • via Nuitee
L
Lynn • couple • gb
8
Great night
Pros:

Central, clean and friendly staff

Cons:

Bed too close to the wall - personal thing

2026-07-22 • via Nuitee
G
Gulaid • couple • gb
8
2026-07-22 • via Nuitee
J
Jacco • solo_traveller • gb
5
Good location, friendly staff but broken aircon
Pros:

Central location, friendly and helpful staff. Nice clean showers

Cons:

Aircon had broken down and room was very hot. Was helpfully offered a fan and ice bucket and also a 25% discount on room and free breakfast. But would have preferred to have been notified in advance. Stayed their during the Open Golf and hotels were busy

2026-07-21 • via Nuitee
I
Isabelle • couple • gb
10
Pros:

Very clean, nice size, good view, Great location, lovely bathroom, comfortable bed. Easy access to services. Staff were lovely and made the whole stay super easy and enjoyable.

2026-07-21 • via Nuitee
M
Mark • couple • gb
8
2026-07-21 • via Nuitee
K
Kayte • couple • je
4
Scammed
Pros:

I liked the location

Cons:

I paid 610 pounds for 3 nights and thought it was a bit of a joke. I have seen online that its usually 30 pound a night which makes total sense and feel i got scammed. I am pregant and slim but cant sleep on my back due to my back being so sore with pregnancy, my boyfriend is slim 6 ft 5. With the bed against the wall it left us no room to move and was quite claustrophobic for me and I hardly slept. The room we were staying in 818 was maybe near some pipes as when we were trying to sleep there was constant dripping sounds. I also was quite scared to get in the lift at one point as I had to share it with what looked like a homeless drug addict for 8 floors. We went to watch the golf so were leaving early in a rush and coming back late, I would have complained otherwise but I was just to tired after 30 thousand steps a day being pregnant and just wanted you to go to bed. The hair dryer was really good and plenty of mirrors, i didnt really like the floor in the shower, it felt like it had loads of water underneath and had lifted. The room was very clean so I am greatful for that.

2026-07-21 • via Nuitee
B
Brenda • solo_traveller • gb
9
2026-07-21 • via Nuitee
S
Shuichi • solo_traveller • ch
8
2026-07-21 • via Nuitee
J
Janine • solo_traveller • gb
10
Great Modern Budget Hotel in Central London
Pros:

Great value for money, good central location, my standard bedroom was well appointed with nice bathroom products, a hairdryer, tea, coffee etc and a large bottle of water, very good aircon, modern bathroom with powerful shower. Quickier and more thoughtful than the other budget chains (if this is the category of this hotel).

Cons:

The bed was surprisingly firm when you sat on it but turned out to be really comfortable. But may not be for everyone. Am sure I read that you can ask for a softer mattress. I only found out about the members club on departure which was useless info for this time. It entitles you to discounts and a cheese and wine platter apparently.

2026-07-20 • via Nuitee