Winchmore Hotel

Hotels
8.7 (2752 reviews)
Central Promenade , Llandudno , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Lift / Elevator
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Cons:
Cleanliness issues
Breakfast not included

Categories

Cleanliness
8.19
Some concerns about cleanliness mentioned in reviews.
Service
9.16
Consistently mentioned as friendly and helpful.
Location
9.2
Frequent praise for the excellent location near the seafront and amenities.
Room Quality
8.65
Mostly positive sentiment about room comfort and size.
Amenities
8.68
Standard quality for this hotel tier.
Value for Money
8.14
Concerns raised about breakfast not being included in the overall price.
Food and Beverage
8.69
General positive remarks, but some wanted breakfast included.
Overall Experience
8.86
Overall sentiment is very positive with many returning guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:38

Property Description

Scenic Views and Convenient Location
Located in the heart of Llandudno Bay, the family-run Winchmore Hotel offers stunning views of the Great Orme and the Little Orme. With a car park offering free parking and easy access to the lift, convenience is key for our guests.

Comfortable Accommodation
Each room at the Winchmore Hotel features an en-suite bathroom for your comfort. For guests requiring accessibility, we offer 2 rooms with wet rooms and adapted baths, ensuring a comfortable stay for all.

Delightful Dining and Entertainment
Start your day with a delicious cooked breakfast, complemented by cereals, fruit, and juice. Explore nearby attractions like Venue Cymru and the town center, all within walking distance from the hotel.

Book your stay at the Winchmore Hotel for a memorable and convenient experience in Llandudno Bay.

Important information:

Evening meals are available - please notify the property if you wish to book for your arrival day. This can be done using the Special Requests box when booking or using the contact details found on your booking confirmation.

Please note, parking is based on availability, and reservation is requiredGuests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 2752 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 8.69
Overall Experience: 8.86
D
Deb family_with_children gb
9
2026-01-25 via Nuitee
Z
Zoë Jamie solo_traveller ch
7
2026-01-22 via Nuitee
M
Mandy family_with_children gb
8
We had a lovely stay
Pros:

The breakfast was lovely they had everything we wanted.

2026-01-20 via Nuitee
J
Jean extended_group gb
9
Lovely stay, nice and relaxed with a lovely breakfast to finish off our stay
Pros:

The breakfast was excellent. Cooked fresh on order and piping hot when served. The staff were very friendly and polite.

Cons:

The room and ensuite was very small. It would have been better as a single but it was very clean and worked for my friend and I.

2026-01-19 via Nuitee
K
Karen family_with_children gb
7
Good in some parts but a few issues regarding the accommodation
Pros:

The hotel is in a good position .Convenient parking at the back .A nice dining room and the breakfast was satisfactory .Pleasant staff

Cons:

We stayed in the annexe.I didn’t realise we wouldn’t have a sea view.Although the separate room was handy because we took our grandson with us there was a lack of comfort .No easy chairs .We were very hot at night but didn’t feel comfortable leaving the windows open overnight . A bigger bed would have been good.Lack of privacy because of the staff access across the front of the bedroom and too dark with the curtains drawn I was sitting watching the television one morning and a staff member looked straight in.Not deliberately but because of the way the staff door opened .Lots of movement and door opening and shutting in the mornings when the staff came on duty .A very rusty handrail in the bathroom .Could do with replacing .Definitely wouldn’t want to stay in number 8 again but maybe a room in the hotel .

2026-01-19 via Nuitee
E
Elaine solo_traveller gb
10
2026-01-19 via Nuitee
S
Steve couple gb
8
Pros:

Staff were very friendly and accomodating

2026-01-19 via Nuitee
P
Paul extended_group gb
8
2026-01-19 via Nuitee
C
Cornelious solo_traveller gb
9
2026-01-19 via Nuitee
S
Steven couple gb
6
2026-01-19 via Nuitee
R
rosana couple us
8
2026-01-19 via Nuitee
R
Ruth family_with_children gb
8
Would stay again - a great choice for a disabled visitor
Pros:

The triple accessible room was perfect for myself and my elderly mum.
Breakfast was lovely - a good selection. Breakfast wait staff excellent - I didn't get her name but she was so polite and welcoming

Cons:

We ate in the Hotel one of the evenings having pre-booked our food choices.
I personally found the food stodgy and not very appetising - mine was very salty/peppery too.
BUT - the staff in the dining room were lovely and it's no criticism of them - I just did not rate the quality of the food.

2026-01-19 via Nuitee
S
SZE WING family_with_children gb
7
Pros:

The place is excellent. The staffs were polite and helpful.

Cons:

The blanket was dirty. As our rooms are extensions and it was like elderly rooms. The Wi-Fi was very bad. And the ceiling was very noisy when someone was walking in the upper room.

2026-01-19 via Nuitee
M
mehmood family_with_children gb
10
2026-01-19 via Nuitee
R
RAJESH solo_traveller gb
7
Pros:

Location

Cons:

Parking fees

2026-01-19 via Nuitee
A
Ashly family_with_children gb
1
Very bad-misleaded by booking.com and wasted money
Pros:

Nothing

Cons:

Disappointing Stay – Misleading Parking Info, Smelly Room & Poor Service

We booked Hotel Winchmore in Llandudno through Booking.com, and overall, our experience was extremely disappointing.

From the moment we arrived, the service was very poor. No one explained the check-in process or guided us properly to our room. There was no warm welcome, and we were left to figure things out on our own, which felt unprofessional and frustrating.

The room was in bad condition – it had a strong, unpleasant smell, and the atmosphere was far from clean or comfortable. We honestly found it hard to even stay inside the room.

One of the biggest issues was the parking situation, which was a complete letdown. The hotel listed parking as available, but when we arrived, there were no spaces. We had to wait outside for a long time, hoping a spot would free up. In the end, we were forced to park outside and pay £5 extra. This is unacceptable, especially when parking was a key reason we chose this hotel. The listing on Booking.com was misleading, and nothing was clearly communicated in advance.

The staff didn’t bother to explain anything – no directions, no details about the room or hotel facilities. Everything felt disorganised and unwelcoming.

Overall, this was a very disappointing stay, and I would not recommend Hotel Winchmore to anyone. I hope Booking.com looks into this listing, as it does not reflect the reality of the guest experience.

2026-01-19 via Nuitee
J
Julie family_with_children gb
10
Great comfortable stay.
Pros:

Good location close to town, shops and pier. Lovely clean room with tea/coffee and biscuits. Nice breakfast menu. Pleasant helpful staff.

2026-01-19 via Nuitee
R
Rajwinder family_with_children gb
10
2026-01-19 via Nuitee
P
Peter extended_group gb
8
Pros:

Very accommodating. Breakfasts good, Location excellent overlooking the Prom, very handy and flat for walking to the shops or along the prom. First year for paying a car parking fee but well worth it £5 per day (Parking in and around Llandudno is very difficult)

Cons:

For what we needed this hotel is fine it is the 3rd consecutive year we have used it.

2026-01-19 via Nuitee
G
Gillian extended_group gb
9
Very central, welcoming and comfortable hotel
Pros:

Everything worked for us n we had no com0laints

Cons:

N9th8ng

2026-01-19 via Nuitee