PARKROYAL Melbourne Airport

Hotels
Parkroyal Hotels & Resorts
8.5 (7906 reviews)
Arrivals Drive, Tullamarine , Melbourne , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Outstanding breakfast
Cons:
Cleanliness issues
Noise from airport
Value for food options

Categories

Cleanliness
7.83
Mixed reviews about cleanliness; issues mentioned with stains and lack of stocked bar.
Service
9.3
Friendly staff and prompt service reported in multiple reviews.
Location
9.34
Proximity to the airport is a major positive factor, highly rated by guests.
Room Quality
8.29
Comfortable beds mentioned; some issues with noise and maintenance.
Amenities
8.32
Amenities generally good, with a noted variety for breakfast.
Value for Money
7.78
Concerns about food prices and serving sizes noted, may not represent value.
Food and Beverage
8.33
Breakfast was outstanding according to some guests; however, limited options mentioned.
Overall Experience
8.8
Overall good experience but with some noted drawbacks and service delays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:48

Property Description

Luxurious Amenities
Indulge in the indoor heated pool, spa, sauna, and steam room for a truly relaxing experience. Re-energize at the 24-hour fitness center with top-of-the-line equipment.

Gourmet Dining
Satisfy your cravings at the onsite restaurant, bar, or café. Opt for in-room dining with a well-stocked mini fridge and 24-hour room service for ultimate convenience.

Stunning Views and Comfort
Experience comfort in every detail with pillow menus, bathrobes, and slippers in every room. Enjoy scenic views of the runway, city skyline, or the Macedon Ranges for a memorable stay.

Book now for an unforgettable stay at PARKROYAL Melbourne Airport.

Important information:

Please note that there is a 1.25% charge when you pay with a Visa, Mastercard or American Express credit card.

Please note that there is a 3% charge when you pay with JCB.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs AUD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for AUD 70 per person per night when using an existing bed.
    People 2 years old and over stay for AUD 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 7906 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 8.8
W
Walsh family_with_children ie
9
Pros:

Didn't have to get an Uber or Taxi to the Airport as it was right there in front of me just a 1 minute walk from Hotel to Airport.

Cons:

Price of the food at the Hotel was not value for money.

2026-03-14 via Nuitee
D
Daran family_with_children au
10
Superior Hotel
Pros:

A superior property with well appointed rooms and professional staff. Always such a pleasure to stay at this hotel.

Cons:

Nothing

2026-03-14 via Nuitee
A
Ally extended_group au
7
2026-03-14 via Nuitee
N
Nigel Reeves couple au
1
Not peaceful
Pros:

Good location.

Cons:

Three issues - no soap in the shower dispenser. Not a big deal but when you arrive at 11:30pm it’s just inconvenient. 2. Coffee machine blocked. Again not a jogging these things happen but had to go to the downstairs restaurant and buy coffees. 3. This is not so great - workers starting drills, hammering and loud talking from 7am! Not happy Jan!

2026-03-14 via Nuitee
M
Matthew extended_group cl
5
2026-03-14 via Nuitee
N
Nicole solo_traveller au
10
easy access to airport, great soundproofing, friendly staff
Pros:

great location - easy access to airport terminals, clean room, easy check in and out process, friendly staff, 24 hour front desk which I've relied on multiple times. Great soundproofing - cannot hear the air traffic at all.

2026-03-13 via Nuitee
S
Stephen family_with_children au
8
Pros:

Good food and comfortable room

Cons:

Restaurant was too cold

2026-03-13 via Nuitee
R
robbie65 family_with_children au
10
2026-03-13 via Nuitee
J
Jolene family_with_children au
9
Great and hassle free.
Pros:

Access and location is perfect for late flights into Melbourne. Room was clean and bed very comfortable. Breakfast was awesome. A bit of luxury to kick off our Melbourne stay.

Cons:

Price is a bit high, but worth the creature comforts and convenience.

2026-03-13 via Nuitee
G
Gia couple au
10
2026-03-13 via Nuitee
N
Noeline solo_traveller nz
8
2026-03-13 via Nuitee
K
Kai family_with_children au
10
2026-03-13 via Nuitee
A
Armando solo_traveller it
8
2026-03-13 via Nuitee
M
Mark family_with_children au
5
2026-03-13 via Nuitee
J
Jeff couple au
9
2026-03-12 via Nuitee
M
Mark solo_traveller au
10
2026-03-12 via Nuitee
C
Carl solo_traveller au
10
Pros:

Proximity to airport

2026-03-12 via Nuitee
J
Joanne couple au
4
Don’t stay at the Park Royal
Pros:

Absolutely nothing

Cons:

Rude unhelpful staff
Lack of confidentiality at check in
No information about lifts etc
Bathrooms was dirty
No cold water despite extreme heat
In restaurant I ordered a whiskey and a dry ginger ale in separate glasses I repeated the order 3 times because the waiter couldn’t understand and then he still managed to muck it up and gave me a whiskey and dry in the same glass which I couldn’t drink.
I ordered a Black Russian and yet again he gave me the wrong drink, giving me a dirty Black Russian instead .

2026-03-12 via Nuitee
W
William couple au
8
Convenient
Pros:

Convenient to international airport

Cons:

Under renovation and expensive

2026-03-12 via Nuitee
S
Shane solo_traveller au
9
Perfect spot to start my holiday to New Zealand
Pros:

Nearness to the airport

Cons:

Renovation meant to walk across to the terminal was fairly long

2026-03-12 via Nuitee