Andaz Delhi, by Hyatt

Hotels
Andaz
8.9 (2499 reviews)
Aerocity, New Delhi , New Delhi , in

Free
Children allowed
Pets allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Health club
Guest education on local ecosystems and culture
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Exceptional staff service
Great family-friendly amenities
Cons:
Staffing issues during peak times in dining
Minor concerns with room maintenance

Categories

Cleanliness
8.69
Neat and clean, with some minor issues mentioned in the reviews.
Service
9.16
Staff service was exceptional, with numerous positive mentions of concierge and management.
Location
9.2
The location is perfect for international travelers.
Room Quality
8.85
Rooms are modern and highly praised, though some mentions were not detailed.
Amenities
8.78
Amenities enjoyed, including the pool, though temperature concerns were mentioned.
Value for Money
8.54
Considered good value, though some reviewed dissatisfaction with specific services where management fell short.
Food and Beverage
8.89
Food was a highlight, especially breakfast and customization for families.
Overall Experience
9.06
Overall, a positive experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:50

Property Description

Experience unparalleled luxury at Andaz Delhi by Hyatt, your oasis just a 5-minute drive from Indira Gandhi International Airport.

Culinary Delights
Indulge your palate at our award-winning dining venues, featuring AnnaMaya Foodhall, Juniper Bar, and Soul Pantry. Each offers a unique culinary experience, from delectable flatbreads to exquisite gin selections.

Wellness Retreat
Rejuvenate at our state-of-the-art spa and fitness center, or take a refreshing dip in the outdoor swimming pool, complemented by serene garden spaces designed for relaxation.

Convenience at Your Fingertips
Enjoy complimentary high-speed WiFi and a range of amenities like free parking and easy access to Aerocity metro station, making your stay as seamless as possible.

Book your escape today at Andaz Delhi by Hyatt, where luxury meets convenience!

Important information:

Please note that the property will charge pre-authorization of INR 10 on guest credit card in order to guarantee all bookings before arrival.

Kids below 18 years are not allowed at the Business Center/ Executive LoungeGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for Rs. 1,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 2499 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.85
Amenities: 8.78
Value for Money: 8.54
Food and Beverage: 8.89
Overall Experience: 9.06
S
Seaside42003878298 NONE Jaipur District, Rajasthan
10
A phenomenal experience
Pros:

A phenomenal experience. Nice and honest staff as I lost my wallet at the reception gallery but I got it back due to active staff .
Thank you

2026-06-06 via Tripadvisor
N
Naman couple in
10
2026-06-06 via Nuitee
R
rahul solo_traveller in
10
Awesome
Pros:

Service

Cons:

Nothing

2026-06-06 via Nuitee
P
PS PS PS solo_traveller gb
5
Unimpressive, uninviting.
Pros:

Overall I was not that impressed. I usually like Hyatt hotels around the world. This one felt unwelcoming, sterile, uninteresting. The lobby felt like an airport or something - uncomfortable and dull. Overly minimalist, nowhere comfy or inviting to hang out. The outdoor and pool areas were under construction or something and were unpleasant. We couldn't find a place to eat easily and when we did find a restaurant it was not pleasant, felt like a cafeteria, so we ordered room service. We got very bad food poisoning which may have coloured my opinion of the hotel - it's hard to have a positive impression of a place where you've been so unwell! Room and bed and bathroom were nice enough but not as good as other 5 star hotels. For example, poor quality slippers...

Cons:

It was overpriced for the quality - other 5 star hotels near the airport are far superior. I can't say for sure that it was the food here that gave us serious food poisoning- but you know that gut feeling? Yeah - it's my gut feeling that is was. Overall Hyatt left a bad taste in the mouth on this stay. I won't be coming back.

2026-06-06 via Nuitee
R
rishu007t NONE Dehradun, Dehradun District, Uttarakhand
10
Compliments for Utkarsh and Abhishek
Pros:

Dear Andaz New Delhi Team,

I am writing to share how much I enjoyed my recent stay at your hotel. The service was wonderful from the moment I arrived.I want to give a special thank you to Utkarsh and Abhishek at the front office. They were both incredibly helpful and kind. They made sure my check-in and stay went smoothly. Their great attitude and hard work really stood out.Please pass along my appreciation to both of them. I look forward to staying with you again soon.
Best regards,

Shubham tyagi

2026-06-05 via Tripadvisor
B
Bhardwaj extended_group in
8
The stay was very comfortable and the location is perfect
Pros:

Location

Cons:

Food

2026-06-05 via Nuitee
C
Claire solo_traveller gb
9
Overall pleasant stay
Pros:

Overall good service, good facilities, staff were friendly and informative, I used the spa for massage and it was also excellent.

Cons:

Nothing much to call out

2026-06-05 via Nuitee
U
U6099OFtjg NONE
10
Excellent hotel and customer experience
Pros:

Thanks for a lovely stay great breakfast lovely room great customer experience will visit again keep up the great work .

2026-06-04 via Tripadvisor
A
Aashish extended_group gb
9
Overall, great hotel, very comfortable and great value for money.
Pros:

Proximity to the airport and the buzz of Aerocity with good variety of shops, cafes and bars. Staff were very attentive and their gin is excellent.

Cons:

Ordered breakfast and it took ages for them to bring it.

2026-06-04 via Nuitee
J
Jagpukar couple nz
8
Vdj
Pros:

Hdu

Cons:

Nothing

2026-06-04 via Nuitee
H
Hideaki solo_traveller us
8
2026-06-03 via Nuitee
I
Isha solo_traveller gb
10
2026-06-03 via Nuitee
A
Atulay couple in
10
2026-06-03 via Nuitee
3
320Busdriver Business Singapore
10
Best stay in Delhi
Pros:

Nice room great facility clean environment. Nearby aerocity also provides for alternative food arrangement. Overall experience is much better than expected

2026-06-01 via Tripadvisor
R
Rajni Kant couple in
9
2026-06-01 via Nuitee
R
rkv235861 NONE Kuchaman, Nagaur District, Rajasthan
2
Very bad
Pros:

All over very bad experience, i take my package in brekfast but me and my family in brekfast last seat with backless and serve not food all over only some food in first floor beacuse i and my family visit many hotel branch fortune, ITC, Trident and etc. But very bad experience in THE ANDAZ by hyatt

2026-05-31 via Tripadvisor
M
Mani solo_traveller in
7
Pros:

The location, politeness of the staff, the service provided.

Cons:

The promptness, the value for money,

2026-05-31 via Nuitee
M
Mani solo_traveller in
7
2026-05-31 via Nuitee
S
Shetty family_with_children ae
8
2026-05-30 via Nuitee
S
Sabine couple de
7
2026-05-30 via Nuitee