Portobello Hotel Orla

Hotels
7 (1953 reviews)
Av. Tapajós, 2215 , Santarém , br

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Fire extinguishers
Shopping on site
Front desk (limited hours)
Free wired internet
See all facilities

Review Highlights

Pros:
Good service
Pleasant location
Quality breakfast
Cons:
Poor cleanliness
Room quality issues
Accessibility concerns

Categories

Cleanliness
4.39
Numerous mentions of poor cleanliness and maintenance in the reviews.
Service
8.36
Good service was highlighted in multiple reviews despite some dissatisfaction.
Location
8.9
Frequent praise for the location being advantageous.
Room Quality
5.35
Some separate mentions of poor room quality and complaints about facilities.
Amenities
7.38
Basic amenities mentioned, with some issues like lack of a minibar.
Value for Money
6.84
Mixed reviews on value due to quality vs. price concerns.
Food and Beverage
8.39
Positive comments regarding the breakfast quality but some issues were noted.
Overall Experience
6.36
A mix of positive experiences overshadowed by major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:55

Property Description

Luxurious Accommodations
Experience comfort and style at Portobello Hotel Orla, where each room comes with a private bathroom, flat-screen TV, and air conditioning. Upgrade to a room with a balcony for stunning views of Santarém.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, free WiFi, and a sun terrace during your stay. Wake up to a delicious continental breakfast to start your day off right.

Prime Location
Located near popular attractions such as Santarem's Harbor and Nossa Senhora da Conceição Diocesan Cathedral, Portobello Hotel Orla is the perfect choice for travelers seeking both leisure and exploration.

Book your stay at Portobello Hotel Orla now for a memorable experience in Santarém!

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    People 6 years old and over stay for R$ 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 1953 reviews
Cleanliness: 4.39
Service: 8.36
Location: 8.9
Room Quality: 5.35
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 8.39
Overall Experience: 6.36
E
Eucivon • couple • br
9
Boa
Pros:

Colchão velho demais impactos do descanso.

2026-02-14 • via Nuitee
L
Laurian • solo_traveller • fr
3
Cons:

Toilette marche pas
Salle de bain inondée
Lugubre

2026-02-14 • via Nuitee
J
jacyara • solo_traveller • br
5
2026-02-14 • via Nuitee
K
Klas • solo_traveller • se
6
Pros:

Frukosten
Priset

Cons:

Inget fönster.
Obekväm säng

2026-02-13 • via Nuitee
L
Luis Sergio • couple • br
10
Pros:

Pequeno, mas muito aconchegante. Super Limpo. Café, um pouco a desejar. Mas nada que comprometa.

Cons:

Do café. Não sou de reclamar, mas o mesmo ficou bem aquém do esperado.

2026-02-12 • via Nuitee
K
Kleberto • couple • br
9
Foi satisfatório
Pros:

Vista da varanda

Cons:

A cama

2026-02-10 • via Nuitee
S
Silva • solo_traveller • br
9
Boa
Pros:

Localização , e acomodações

Cons:

Parte do. Café. No. Quarto andar. Dessa vez não tão quanto. Boa

2026-02-10 • via Nuitee
J
Jorge Miguel • couple • br
5
Ante a necessidade pode quebrar um galho, mais não é familiar
Pros:

Eu não gostei

Cons:

Localização é tipo de acomodação por isso não fiquei já que não correspondia as fotos

2026-02-09 • via Nuitee
S
Stefane • solo_traveller • br
8
2026-02-09 • via Nuitee
E
Eliseu • solo_traveller • br
1
Pros:

Nadat

Cons:

Tudo

2026-02-09 • via Nuitee
R
Rafael • couple • br
7
Pros:

Boa localização

Cons:

Colocar umas decorações na paredes dos quartos para quebrar mas branco

2026-02-09 • via Nuitee
R
Rafaela • solo_traveller • br
10
Pros:

Bom

Cons:

Nada a reclamar

2026-01-31 • via Nuitee
V
VANEY BASGAL HPPE • family_with_children • br
5
Pros:

localização

Cons:

atendimento por parte do dono, não tem simpatia e deixa o hospede desconfortável.

2026-01-30 • via Nuitee
N
Natasha • extended_group • br
10
2026-01-29 • via Nuitee
Átila • solo_traveller • br
8
2026-01-28 • via Nuitee
D
Dorinalva • solo_traveller • br
10
2026-01-27 • via Nuitee
D
Da Silva • couple • br
1
Pros:

Nada!

Cons:

Não fiquei hospedado entreguei paguei e sai em 10 minutos, não foram capazes nem de se quer sugerir outra instalação ou tentar resolver o problema, devolver dinheiro nem em pensamento, quarto casal mal cabe 2 pessoas cheiro forte de mofo travesseiros chegam ser pretos de mofo, cheiro ruim como fosse água parada, local úmido sufocante, horrível não recomendo ninguém a ter essa péssima experiência.

2026-01-27 • via Nuitee
J
Josué • couple • br
7
Pros:

Gostei da localização

Cons:

Não gostei do ambiente do café

2026-01-27 • via Nuitee
E
Evanilton barros veloso • solo_traveller • br
10
2026-01-26 • via Nuitee
C
CELIA • extended_group • br
8
2026-01-26 • via Nuitee