Portobello Hotel Orla

Hotels
7 (2158 reviews)
Av. Tapajós, 2215 , Santarém , br

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Sun terrace
See all facilities

Review Highlights

Pros:
Good service
Pleasant location
Quality breakfast
Cons:
Poor cleanliness
Room quality issues
Accessibility concerns

Categories

Cleanliness
4.39
Numerous mentions of poor cleanliness and maintenance in the reviews.
Service
8.36
Good service was highlighted in multiple reviews despite some dissatisfaction.
Location
8.9
Frequent praise for the location being advantageous.
Room Quality
5.35
Some separate mentions of poor room quality and complaints about facilities.
Amenities
7.38
Basic amenities mentioned, with some issues like lack of a minibar.
Value for Money
6.84
Mixed reviews on value due to quality vs. price concerns.
Food and Beverage
8.39
Positive comments regarding the breakfast quality but some issues were noted.
Overall Experience
6.36
A mix of positive experiences overshadowed by major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:55

Property Description

Luxurious Accommodations
Experience comfort and style at Portobello Hotel Orla, where each room comes with a private bathroom, flat-screen TV, and air conditioning. Upgrade to a room with a balcony for stunning views of Santarém.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, free WiFi, and a sun terrace during your stay. Wake up to a delicious continental breakfast to start your day off right.

Prime Location
Located near popular attractions such as Santarem's Harbor and Nossa Senhora da Conceição Diocesan Cathedral, Portobello Hotel Orla is the perfect choice for travelers seeking both leisure and exploration.

Book your stay at Portobello Hotel Orla now for a memorable experience in Santarém!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 6 and older are allowed.
    People 6 years old and over stay for R$ 30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 2158 reviews
Cleanliness: 4.39
Service: 8.36
Location: 8.9
Room Quality: 5.35
Amenities: 7.38
Value for Money: 6.84
Food and Beverage: 8.39
Overall Experience: 6.36
R
Rodolfo • solo_traveller • br
1
2026-06-27 • via Nuitee
B
Bárbara • couple • br
7
2026-06-27 • via Nuitee
C
Cristiano • solo_traveller • br
7
Pros:

Atendimento da recepção

Cons:

Não tinha frigobar

2026-06-27 • via Nuitee
S
Sousa • solo_traveller • br
10
2026-06-27 • via Nuitee
V
Vinicius Giglio • solo_traveller • br
9
2026-06-25 • via Nuitee
R
Rosinaldo • solo_traveller • br
6
2026-06-25 • via Nuitee
A
Adriano • solo_traveller • br
9
2026-06-25 • via Nuitee
A
Andreia • couple • br
2
2026-06-25 • via Nuitee
M
Monteiro dos santos • solo_traveller • br
5
Pros:

Localização

Cons:

As instalações e o fato de o café ser servido no último andar. Pessoas idosas apresentam dificuldades de subir várias escadas neste hotel.

2026-06-24 • via Nuitee
T
Táyla Luz • solo_traveller • br
1
Pros:

Nada

Cons:

Um cheiro de mofo insuportável no quarto

2026-06-24 • via Nuitee
L
Luciana Xavier • solo_traveller • br
7
Acessibilidade e melhorias.
Pros:

De ser no centro, próximo a orla.

Cons:

Das escadas, muito estreitas, de não ter frigobar no quarto e do café da manhã ser no quarto andar.

2026-06-24 • via Nuitee
M
Matheus • solo_traveller • br
7
Só serve pra passar pernoite.
Pros:

Localização

Cons:

Espaço do quarto muito pequeno, Tv antiga.

2026-06-24 • via Nuitee
S
Severino • solo_traveller • br
8
Pros:

Café da manhã

Cons:

Televisão, muinto velha nem as entradas HDMI funciona

2026-06-24 • via Nuitee
D
Daniel Tregidgo • solo_traveller • br
8
2026-06-23 • via Nuitee
S
Severino • solo_traveller • br
7
Pros:

Café da manhã

Cons:

Televisão muinto velha. Não são smartv

2026-06-23 • via Nuitee
H
Heliana • solo_traveller • br
1
Pros:

Decadente, sujo.

Cons:

Ambiente sujo, conformo camas nao ha, frigobar sujo, banheiros imundos.

2026-06-23 • via Nuitee
F
Fabiano Andrade • solo_traveller • br
5
Parece mais não É!
Pros:

O Hotel está induzindo ao erro do cliente, eles colocam quarto duplo adulto, o correto seria quarto duplo casal, a cama é para casal, depois caso vc queira cancelar já era vc caiu na armadilha, atendente pergunta vc não viu às imagens, para cancelar vc vai ter que pagar a taxa, a todo momento ela nunca avisa que o quarto é para casal, uma falta de respeito!

Cons:

De ter sido induzido ao erro, por nâo ter desconfiado que o barato sai caro, cuidado!

2026-06-23 • via Nuitee
H
Hueder • couple • br
1
2026-06-22 • via Nuitee
M
Moura • solo_traveller • br
6
Pros:

Localização

Cons:

O quarto que me foi disponibilizado era totalmente diferente das fotos do site

2026-06-20 • via Nuitee
A
Antonio • solo_traveller • br
7
2026-06-19 • via Nuitee