Hotel Vitoria

Hotels
7 (1690 reviews)
Rua Segundo Visconde de Santarém 19 - 21 , Santarém , pt

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Outdated facilities

Categories

Cleanliness
4.64
Reviews indicated significant issues with cleanliness, including mold, dirty bedding, and overall poor maintenance.
Service
8.61
Staff was described as friendly and accommodating despite some negative feedback.
Location
9.15
Multiple reviews highlighted the good location of the hotel being near the city center.
Room Quality
5.6
Mixed feedback with many complaints about room conditions, including mold and poor quality bedding.
Amenities
7.63
Basic amenities were noted, but they did not leave a lasting impression on guests.
Value for Money
6.59
Value perceived as limited due to complaints about conditions not meeting guest expectations.
Food and Beverage
7.14
Breakfast was noted as basic, but some guests appreciated it, suggesting room for improvement.
Overall Experience
6.61
Overall experience was described as disappointing, largely due to cleanliness issues and poor room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:56

Property Description

Comfortable Accommodation:
Hotel Vitória, centrally located in Santarém, offers cozy air-conditioned rooms with unique decorations and modern amenities like cable TV and free WiFi. Guests can choose from a variety of room types to suit their needs, ensuring a comfortable stay for individuals, couples, or families.

Convenient Services:
With a 24-hour front desk and a range of services including laundry, ironing, and room service, Hotel Vitória ensures that guests' needs are met promptly and efficiently. The daily breakfast buffet and the option for an airport shuttle add to the convenience and comfort of your stay.

Prime Location:
Situated near traditional Portuguese restaurants and local attractions like the Santarém Bullfight Arena, Hotel Vitória provides easy access to the city's cultural and culinary offerings. With proximity to public transportation and shopping centers, guests can explore the vibrant surroundings effortlessly.

Experience the perfect blend of comfort, convenience, and culture at Hotel Vitória. Book your stay now for a memorable experience in Santarém!

Important information:

Please note that pets are allowed on request and an extra charge of EUR 5 per pet, per night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 1690 reviews
Cleanliness: 4.64
Service: 8.61
Location: 9.15
Room Quality: 5.6
Amenities: 7.63
Value for Money: 6.59
Food and Beverage: 7.14
Overall Experience: 6.61
C
Cheila • solo_traveller • pt
1
Pros:

Só o pequeno almoço, simples mas comeu-se.

Cons:

Muita muita muita falta de higiene, tudo em mau estado.
Nojento.....

2026-08-29 • via Nuitee
D
David Jose • solo_traveller • pt
1
Pros:

Nada por qué me cancelaron la reserva a última hora y eso me perjudicó ya que tuve que pasar la noche en el aeropuerto

Cons:

Su falta de responsabilidad

2026-08-28 • via Nuitee
L
Liana Anca • solo_traveller • ro
1
Pros:

Nada

Cons:

Nada, es pésimo y huele a humedad y bastante sucio

2026-08-28 • via Nuitee
M
Milena Pacheco • solo_traveller • pt
7
2026-08-27 • via Nuitee
M
Maria • couple • pt
7
2026-08-27 • via Nuitee
S
Susi • solo_traveller • es
1
Pros:

La ubicación pq es céntrico.
Lo único.

Cons:

La limpieza PÉSIMA.
La habitación horrible, baños muy sucios.
Desayuno Horrible.
Ni una tostadora.
HOTEL NADA RECOMENDABLE.
Carisimo para lo que ofrece.

2026-08-27 • via Nuitee
P
Patricia • extended_group • pt
10
2026-08-26 • via Nuitee
W
Wojciech • family_with_children • pl
10
2026-08-25 • via Nuitee
A
Arturo • couple • es
1
De los peores hoteles de Portugal
Pros:

Nada

Cons:

El baño sucio, lleno de moho, bañera con cortina vieja, toallas muy gastadas, no se corresponden las fotos con la realidad.

2026-08-25 • via Nuitee
J
Joaquim • solo_traveller • pt
5
Cons:

O pequeno almoço muito básico não tinha nada de pastelaria

2026-08-25 • via Nuitee
L
Lucie • couple • fr
6
Pros:

Petit déjeuner ok

Cons:

Pas d’eau chaude, lits très durs et hôtel très bruyant

2026-08-22 • via Nuitee
T
Tchebotar • solo_traveller • es
10
2026-08-21 • via Nuitee
J
Jana • family_with_children • de
7
Pros:

Sehr gut gelegenes Hotel, mit freundlichem Personal.
Gutes Frühstück.

Cons:

Das Hotel wirkt stellenweise leicht verwahrlost. Teils war die Einrichtung des Zimmers defekt. Aus dem Bett hing ein loses Kabel und die Nachttischlampen waren defekt.

2026-08-20 • via Nuitee
C
Carlos • couple • pt
4
2026-08-20 • via Nuitee
C
Colorido • solo_traveller • pt
9
2026-08-19 • via Nuitee
F
Flávio • family_with_children • pt
9
2026-08-18 • via Nuitee
G
Gomes • couple • pt
9
Pros:

Estava tudo muito bem obrigado

2026-08-18 • via Nuitee
B
Brito • solo_traveller • pt
6
Pros:

Empregadas

Cons:

O local

2026-08-17 • via Nuitee
E
ELISIO • solo_traveller • pt
6
2026-08-17 • via Nuitee
M
MIGUEL ANGEL • extended_group • es
9
2026-08-17 • via Nuitee