Hotel Vitoria

Hotels
7 (1542 reviews)
Rua Segundo Visconde de Santarém 19 - 21 , Santarém , pt

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Outdated facilities

Categories

Cleanliness
4.64
Reviews indicated significant issues with cleanliness, including mold, dirty bedding, and overall poor maintenance.
Service
8.61
Staff was described as friendly and accommodating despite some negative feedback.
Location
9.15
Multiple reviews highlighted the good location of the hotel being near the city center.
Room Quality
5.6
Mixed feedback with many complaints about room conditions, including mold and poor quality bedding.
Amenities
7.63
Basic amenities were noted, but they did not leave a lasting impression on guests.
Value for Money
6.59
Value perceived as limited due to complaints about conditions not meeting guest expectations.
Food and Beverage
7.14
Breakfast was noted as basic, but some guests appreciated it, suggesting room for improvement.
Overall Experience
6.61
Overall experience was described as disappointing, largely due to cleanliness issues and poor room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:56

Property Description

Comfortable Accommodation:
Hotel Vitória, centrally located in Santarém, offers cozy air-conditioned rooms with unique decorations and modern amenities like cable TV and free WiFi. Guests can choose from a variety of room types to suit their needs, ensuring a comfortable stay for individuals, couples, or families.

Convenient Services:
With a 24-hour front desk and a range of services including laundry, ironing, and room service, Hotel Vitória ensures that guests' needs are met promptly and efficiently. The daily breakfast buffet and the option for an airport shuttle add to the convenience and comfort of your stay.

Prime Location:
Situated near traditional Portuguese restaurants and local attractions like the Santarém Bullfight Arena, Hotel Vitória provides easy access to the city's cultural and culinary offerings. With proximity to public transportation and shopping centers, guests can explore the vibrant surroundings effortlessly.

Experience the perfect blend of comfort, convenience, and culture at Hotel Vitória. Book your stay now for a memorable experience in Santarém!

Important information:

Please note that pets are allowed on request and an extra charge of EUR 5 per pet, per night.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 1542 reviews
Cleanliness: 4.64
Service: 8.61
Location: 9.15
Room Quality: 5.6
Amenities: 7.63
Value for Money: 6.59
Food and Beverage: 7.14
Overall Experience: 6.61
M
Monica • solo_traveller • es
7
Cons:

O quarto era espaçoso, as camas confortáveis, mas tinha um forte cheiro a mofo, e tanto o quarto como os lençóis estavam um pouco sujos. Tem muito potencial, só precisa de um pouco de cuidado.

2026-05-10 • via Nuitee
G
Gilberto • solo_traveller • pt
6
Pros:

Nada me gustó

Cons:

Muy paupérrimo el desayuno

2026-05-09 • via Nuitee
H
HUMBERTO • solo_traveller • fr
10
2026-05-09 • via Nuitee
C
Coelho • extended_group • pt
8
2026-05-07 • via Nuitee
I
Isabel Alves • family_with_children • pt
6
2026-05-07 • via Nuitee
L
Lucas • couple • pt
1
Não gostei, quartos com cheiro desagradável.
Pros:

De nada.

Cons:

O quarto tinha mau cheiro. Me parecia algo com vindo das sanitas cheirava a urina o quarto.

2026-05-07 • via Nuitee
L
Lukas • solo_traveller • de
4
2026-05-06 • via Nuitee
M
Maria Luísa • family_with_children • pt
4
Foi o pior duas estrelas em que alguma vez fiquei.
Pros:

Considerando o tipo de alojamento, o pequeno-almoço era bastante aceitável.

Cons:

O quarto em si. Sendo um dois estrelas, esperava algo um pouco menos antiquado, mesmo que fosse mais simples. O aspeto usado, o controlo da tv que não funcionava, a roupa de casa de banho amarrotada e rota e o cortinado arrancado contribuíram para a deceção.

2026-05-05 • via Nuitee
S
Silvina • solo_traveller • pt
8
2026-05-04 • via Nuitee
F
Francisco • solo_traveller • pt
9
2026-05-04 • via Nuitee
V
Vera • family_with_children • pt
4
Não penso voltar
Pros:

Asimpatia da rececionista e a localização

Cons:

A falta de higiene, falta de produtos para a higiene, o pequeno almoço as 8h tinha as mesas repletas de louça suja, já não existia muito que comer, a funcionária com muita pouca vontade de trabalhar

2026-05-04 • via Nuitee
S
Sofia • extended_group • pt
5
Peregrinação a Fátima
Pros:

O pequeno almoço e os funcionários.

Cons:

O duche de um dos quartos estava o pior que já vi, nem dava para fechar.

2026-05-02 • via Nuitee
A
Adriana • solo_traveller • us
9
2026-05-02 • via Nuitee
M
Mostefa • solo_traveller • fr
1
Pros:

Les travaux là-bas c'est la marde chaque matin 😮‍💨😮‍💨

2026-04-29 • via Nuitee
F
Fatima Isqueiro • solo_traveller • pt
10
2026-04-28 • via Nuitee
J
Jac • solo_traveller • nl
6
Oude glorie?
Pros:

Locatie is goed. De kamer is ruim. Bed is prima.

Cons:

Douche is prima qua water maar er is ruimte genoeg voor haken om een handdoek aan op te hangen en die ontbreken. Knap lastig! Ook geen glas o.i.d. om water te drinken of je tandenborstel in te zetten. De vloerdelen zijn verschoven zodat er ruime kieren zijn ontstaan.
Badkamer raampje gaat niet open.
Hygiëne is niet geweldig. Veel rioolvliegjes en kleine mieren.
Afstandsbediening van de tv werkt niet goed. Klepje aan de achterkant ontbreekt.
Afstandsbediening van de airconditioning hangt los aan de draad langs de muur bovendien maakt het ding veel herrie. Kortom...

2026-04-28 • via Nuitee
A
Ana • family_with_children • pt
6
2026-04-28 • via Nuitee
N
Nahal • solo_traveller • nl
6
2026-04-27 • via Nuitee
H
Helena • solo_traveller • pt
9
2026-04-27 • via Nuitee
G
Gruber • solo_traveller • at
7
Aufenthalt ganz in Ordnung.
Pros:

Personal sehr freundlich und hilfsbereit.

Cons:

Der Zugang per E-Key zu den Zimmern konnte nicht freigegeben werden. Da nur ein Zentralschlüssel vorhanden war musste uns das Personal immer das Zimmer öffnen.

2026-04-26 • via Nuitee