Hotel Vitoria

Hotels
7 (1650 reviews)
Rua Segundo Visconde de Santarém 19 - 21 , Santarém , pt

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Outdated facilities

Categories

Cleanliness
4.64
Reviews indicated significant issues with cleanliness, including mold, dirty bedding, and overall poor maintenance.
Service
8.61
Staff was described as friendly and accommodating despite some negative feedback.
Location
9.15
Multiple reviews highlighted the good location of the hotel being near the city center.
Room Quality
5.6
Mixed feedback with many complaints about room conditions, including mold and poor quality bedding.
Amenities
7.63
Basic amenities were noted, but they did not leave a lasting impression on guests.
Value for Money
6.59
Value perceived as limited due to complaints about conditions not meeting guest expectations.
Food and Beverage
7.14
Breakfast was noted as basic, but some guests appreciated it, suggesting room for improvement.
Overall Experience
6.61
Overall experience was described as disappointing, largely due to cleanliness issues and poor room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:56

Property Description

Comfortable Accommodation:
Hotel Vitória, centrally located in Santarém, offers cozy air-conditioned rooms with unique decorations and modern amenities like cable TV and free WiFi. Guests can choose from a variety of room types to suit their needs, ensuring a comfortable stay for individuals, couples, or families.

Convenient Services:
With a 24-hour front desk and a range of services including laundry, ironing, and room service, Hotel Vitória ensures that guests' needs are met promptly and efficiently. The daily breakfast buffet and the option for an airport shuttle add to the convenience and comfort of your stay.

Prime Location:
Situated near traditional Portuguese restaurants and local attractions like the Santarém Bullfight Arena, Hotel Vitória provides easy access to the city's cultural and culinary offerings. With proximity to public transportation and shopping centers, guests can explore the vibrant surroundings effortlessly.

Experience the perfect blend of comfort, convenience, and culture at Hotel Vitória. Book your stay now for a memorable experience in Santarém!

Important information:

Please note that pets are allowed on request and an extra charge of EUR 5 per pet, per night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 1650 reviews
Cleanliness: 4.64
Service: 8.61
Location: 9.15
Room Quality: 5.6
Amenities: 7.63
Value for Money: 6.59
Food and Beverage: 7.14
Overall Experience: 6.61
C
Catarina • solo_traveller • pt
5
2026-07-18 • via Nuitee
J
Jorge • couple • pt
9
2026-07-18 • via Nuitee
D
Daniel • solo_traveller • pt
5
Pros:

Gostei do quarto e o atendimento em geral.

Cons:

Casa de banho os vidros do polibanho não estavam limpos e nitido e deve - se ter também atenção com as paredes do banheiro,, estes são aspectos muito importantes que marcam toda diferença..
Qto ao restante tudo óptimo.
Obrigado.

2026-07-17 • via Nuitee
T
Tiago • solo_traveller • pt
3
2026-07-16 • via Nuitee
A
Ana Carolina • family_with_children • pt
8
2026-07-16 • via Nuitee
G
Gael • solo_traveller • pt
1
Pros:

Da funcionária, foi amigável e honesta.

Cons:

Limpeza da cama, casa de banho etc

2026-07-16 • via Nuitee
A
Andre • solo_traveller • pt
9
2026-07-15 • via Nuitee
M
Mamadu • couple • pt
10
2026-07-13 • via Nuitee
S
Sari • couple • fi
7
2026-07-13 • via Nuitee
E
Eunice • solo_traveller • pt
7
2026-07-12 • via Nuitee
K
Kayleen • solo_traveller • nz
9
Pros:

Walking distance from the airport. Lovely room

Cons:

Nothing

2026-07-10 • via Nuitee
J
Jose Fernando • solo_traveller • lu
7
2026-07-10 • via Nuitee
D
Dony • solo_traveller • pt
10
2026-07-10 • via Nuitee
A
Alexandra • couple • pt
7
Cons:

Pequeno almoço com poucas opções.

2026-07-10 • via Nuitee
F
Frank • solo_traveller • de
4
Pros:

Die Lage, freundliches Personal

Cons:

Die Zimmer waren sehr abgewohnt, es riecht muffig und die Tagesdecke war mit Flecken beschmutzt. Auch die Toilette war nicht fest montiert. Das Zimmer hat einen großen Sanierungsbedarf.

2026-07-09 • via Nuitee
S
Sandra • solo_traveller • pt
5
2026-07-09 • via Nuitee
T
Telmo • solo_traveller • pt
3
2026-07-07 • via Nuitee
I
Isabel • family_with_children • pt
2
Cons:

Hotel sem limpeza no geral. Nem nos quartos nem casas de banho, o hall de entrada estava sujo, as mesas do pequeno almoço cheias de migalhas das pessoas anteriores.

2026-07-06 • via Nuitee
C
Cirse - Tettere • solo_traveller • lv
9
Pros:

Labi strādāja kondicionieris, kas ir ļoti svarīgi, ja ārā ir +40.

2026-07-06 • via Nuitee
U
Unnikannan • solo_traveller • pt
10
2026-07-05 • via Nuitee