Hotel Vitoria

Hotels
7 (1448 reviews)
Rua Segundo Visconde de Santarém 19 - 21 , Santarém , pt

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Front desk (limited hours)
Free wired internet
Offsite parking discounted rates available
Internet access
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Outdated facilities

Categories

Cleanliness
4.64
Reviews indicated significant issues with cleanliness, including mold, dirty bedding, and overall poor maintenance.
Service
8.61
Staff was described as friendly and accommodating despite some negative feedback.
Location
9.15
Multiple reviews highlighted the good location of the hotel being near the city center.
Room Quality
5.6
Mixed feedback with many complaints about room conditions, including mold and poor quality bedding.
Amenities
7.63
Basic amenities were noted, but they did not leave a lasting impression on guests.
Value for Money
6.59
Value perceived as limited due to complaints about conditions not meeting guest expectations.
Food and Beverage
7.14
Breakfast was noted as basic, but some guests appreciated it, suggesting room for improvement.
Overall Experience
6.61
Overall experience was described as disappointing, largely due to cleanliness issues and poor room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:56

Property Description

Comfortable Accommodation:
Hotel Vitória, centrally located in Santarém, offers cozy air-conditioned rooms with unique decorations and modern amenities like cable TV and free WiFi. Guests can choose from a variety of room types to suit their needs, ensuring a comfortable stay for individuals, couples, or families.

Convenient Services:
With a 24-hour front desk and a range of services including laundry, ironing, and room service, Hotel Vitória ensures that guests' needs are met promptly and efficiently. The daily breakfast buffet and the option for an airport shuttle add to the convenience and comfort of your stay.

Prime Location:
Situated near traditional Portuguese restaurants and local attractions like the Santarém Bullfight Arena, Hotel Vitória provides easy access to the city's cultural and culinary offerings. With proximity to public transportation and shopping centers, guests can explore the vibrant surroundings effortlessly.

Experience the perfect blend of comfort, convenience, and culture at Hotel Vitória. Book your stay now for a memorable experience in Santarém!

Important information:

Please note that pets are allowed on request and an extra charge of EUR 5 per pet, per night.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 1448 reviews
Cleanliness: 4.64
Service: 8.61
Location: 9.15
Room Quality: 5.6
Amenities: 7.63
Value for Money: 6.59
Food and Beverage: 7.14
Overall Experience: 6.61
D
Diogo • extended_group • pt
6
2026-03-13 • via Nuitee
S
Sonia • extended_group • pt
8
2026-03-13 • via Nuitee
B
Bonillo Garcia • solo_traveller • es
8
2026-03-13 • via Nuitee
F
Francisco Jose • solo_traveller • es
8
2026-03-13 • via Nuitee
G
Gabriel • solo_traveller • gb
6
2026-03-12 • via Nuitee
H
Hugo • solo_traveller • pt
5
2026-03-10 • via Nuitee
D
DAMASCENO • extended_group • pt
10
ME HOSPEDAREI OUTRAS VEZES!
Pros:

Somos de Braga. E viemos a Santarém para um agendamento na AIMA.
Estávamos em 5 pessoas. Eu, a esposa e os 3 filhos jovens.
Os quartos estavam limpos, assim como as roupas de cama e casas de banho muito organizadas.
Muito próximo ao centro da cidade e do shopping.
Funcionários muito simpáticos e o pequeno almoço muito bom.
Se outras vezes, precisar vir a Santarém, com certeza, ficarei hospedado no Vitória.

Cons:

Não é uma crítica, apenas um ponto de atenção.
No quarto em que meus filhos ficaram, havia um cheiro muito forte, na casa de banho, apesar do banheiro estar bem limpo. Acredito que vinha do próprio encanamento. Fora isso, foi tudo ótimo, principalmente pelo custo benefício. 👏👏👏👏

2026-03-09 • via Nuitee
P
Paulo • extended_group • pt
8
2026-03-08 • via Nuitee
A
axelle • couple • fr
8
Une très bonne adresse proche du centre ville
Pros:

Personnel très agréable. Petit déjeuner sous forme de buffet très diversifié.
Hôtel bien placé avec possibilité de se garer dans la rue.
Rapport qualité prix excellent

2026-03-07 • via Nuitee
B
Barbara • extended_group • pt
8
Cons:

De ter ficado sem luz no quarto uma vez que houve um curto circuito

2026-03-06 • via Nuitee
F
Filipa • couple • pt
1
Horrível
Pros:

Nada

Cons:

O comando não trabalhava, ar condicionado também não. Água do bidé não corria, água do banho esfriava. Cama com cabelos

2026-03-06 • via Nuitee
J
Joaquim • couple • br
8
A good simple hotel with an just priec.
Pros:

It is a smal and clean in downtown area. The breakfast was good.

Cons:

The television remote control was not working.

2026-03-04 • via Nuitee
P
Paula Cristina Cinza Santos • solo_traveller • pt
5
Satisfatória mas ...
Pros:

Da simpatia e disponibilidade da rececionista

Cons:

Do estado da casa de banho, limpo mas com bolor e o poliban com problemas graves nas portas, não ter pelo menos um copo para beber água ou lavar os dentes. De manhã muito cedo o barulho da cozinha, ouviam-se portas a bater, louça.

2026-03-04 • via Nuitee
H
Hugo • solo_traveller • pt
7
2026-03-04 • via Nuitee
J
Jorge Manuel • couple • pt
8
2026-03-02 • via Nuitee
C
Caetano • couple • pt
5
Pros:

Localização

Cons:

Limpeza, pequeno fraco

2026-03-02 • via Nuitee
C
Carlmsv • solo_traveller • pt
6
2026-03-02 • via Nuitee
M
Marco Antonio • extended_group • pt
7
2026-03-02 • via Nuitee
S
Su • solo_traveller • pt
8
2026-03-01 • via Nuitee
B
Baleia • couple • pt
7
Razoável.
2026-03-01 • via Nuitee