Family Hotel Pautalia

Hotels
8.7 (592 reviews)
ул. "Кръстьо Хаджииванов" №9 , Sandanski , bg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly hosts
Clean and spacious rooms
Great food quality
Good location
Cons:
No swimming pool
Spa charges extra
Aging furniture

Categories

Cleanliness
8.78
Multiple reviews noted cleanliness as a strong point.
Service
9.25
Hosts are described as very nice and attentive, showcasing high service quality.
Location
9.09
Well-located near bus station and sports centre, but some notes on noise.
Room Quality
8.44
Rooms are spacious and clean, but concerns about aging furniture were mentioned.
Amenities
7.77
Limited amenities observed, no pool, and spa at extra charge.
Value for Money
9.23
Good value highlighted frequently in reviews.
Food and Beverage
8.78
Highly positive feedback on food quality in the restaurant.
Overall Experience
8.25
Positive overall experiences but some concerns about specific amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:38

Property Description

Luxurious Accommodations
Experience comfort and convenience at Family Hotel Pautalia in Sandanski. Enjoy air-conditioned rooms with cable TV, free Wi-Fi, and a private bathroom. Most rooms even have a balcony for a stunning view.

Relaxation and Wellness
Indulge in relaxation at our spa and wellness center, offering a sauna, hot tub, and rejuvenating massage services. Unwind after a day of exploring the spa town of Sandanski.

Convenient Location
Located just 500 meters from the town center, with complimentary parking and a 24-hour front desk, Family Hotel Pautalia ensures a hassle-free stay. Explore nearby attractions like Melnik and Rupite easily from our hotel.

Book your stay at Family Hotel Pautalia now for a memorable and rejuvenating experience.

Important information:

If you expect to arrive outside reception opening hours, please inform Family Hotel Pautalia in advance. Contact details are stated in the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for BGN 6 per person per night when using an available extra bed.
    Children from 7 years old to 12 years old stay for BGN 10 per person per night when using an available extra bed.
    Adults stay for BGN 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 592 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.09
Room Quality: 8.44
Amenities: 7.77
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 8.25
V
Vesela • family_with_children • bg
10
Pros:

Храната е много вкусна. Домакините са много гостоприемни

Cons:

Далеч е от центъра, няма асансьор и спа

2026-03-03 • via Nuitee
A
Andreea • family_with_children • ro
10
Pros:

- Curățenie.
- Liniște.
- Cazare potrivită pentru odihnă.
Mulțumim gazdei pentru ospitalitate. Vom reveni cu siguranță.

2026-01-22 • via Nuitee
A
Adelin • family_with_children • ro
10
2026-01-19 • via Nuitee
N
Nevena • family_with_children • rs
8
2026-01-19 • via Nuitee
D
Dinev • family_with_children • bg
5
Хубав ресторант вкусни и задоволителни порции.
Pros:

Хубаво местенце за една вечер:))

Cons:

Матраците бяха твърди и в една от стаите се усещаше мирис на влага.

2026-01-19 • via Nuitee
Теодора • family_with_children • bg
10
Pros:

Всичко беше чудесно! Мили и любезни собственици.

2025-12-29 • via Nuitee
V
Volodymyr • family_with_children • bg
9
2025-12-28 • via Nuitee
A
Alex • family_with_children • by
7
2025-12-21 • via Nuitee
Николай Марков • family_with_children • bg
10
2025-12-19 • via Nuitee
D
Dimitris • couple • gr
1
2025-12-15 • via Nuitee
I
Ivan France • solo_traveller • fr
9
Pros:

Отель удобно расположен, рядом с автостанцией, но чуть в стороне от дороги в тихом месте, номер с видом на речку. Очень доброжелательный персонаж, хороший ресторан, большой номер с балконом

Cons:

Нет бассейна, СПА за дополнительную плату
Не очень удачно конструктивно расположен душ над унитазом

2025-11-21 • via Nuitee
A
ATHANASIOS • family_with_children • gr
8
Cons:

Δεν υπάρχει ασανσέρ

2025-11-16 • via Nuitee
K
Kristijan • extended_group • mk
10
2025-11-16 • via Nuitee
R
rosenka • family_with_children • bg
9
2025-11-11 • via Nuitee
S
stoyanka • family_with_children • bg
4
2025-11-03 • via Nuitee
R
rosenka • family_with_children • bg
10
2025-10-30 • via Nuitee
Веселина • family_with_children • bg
10
Веселина Стоянова,на скоро посет/
Pros:

Невероятно,лично отношение.
Мисъл за всеки клиент,до най-малкия детайл! Топло посрещане,професионално отношение, лична грижа за всеки клиент, създадени максимални удобства в хотелските стаи,чистота на Европейско ниво! Вкусна домашна храна!
Направиха престоят ни незабравим!

Cons:

Краткият ми престой, бих останала още и бих се връщала отново и винаги само в този хотел!
Бих го препоръчвала на всичките си приятели и близки!

2025-10-27 • via Nuitee
B
Bogdana • family_with_children • bg
9
2025-10-27 • via Nuitee
Ирена • family_with_children • bg
10
Прекрасно място
Pros:

Много приятен семеен хотел!
Супер учтив и отзивчив собственик!
Местоположението е добро-близо до автогарата и спортната зала,недалеч от центъра на Сандански. Стаите бяха чисти и уютни!
Хотелът разполага с ресторант на съвсем прилични цени.
Препоръчваме го горещо !

2025-10-25 • via Nuitee
E
Ekaterina • family_with_children • bg
10
Clean, easy to find, location next to the sport hall and the bus station
Pros:

Very nice hosts, everything was good and it was very clean.

2025-10-24 • via Nuitee