The Cross Keys Sherborne

Hotels
9.1 (554 reviews)
88 Cheap Street , Sherborne , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Non-smoking throughout
Kid meals
Outdoor furniture
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy
Great location
Delicious food
Cons:
Limited vegetarian options
Noise from street market

Categories

Cleanliness
9.2
Guests consistently mentioned spotlessly clean rooms and tidy environment.
Service
9.7
Staff were described as exceptionally friendly, helpful, and attentive.
Location
9.3
The hotel’s location was highlighted as very central and convenient.
Room Quality
9
Rooms were spacious and well-furnished, though some found the lighting dim.
Amenities
8.7
Amenities like tea/coffee facilities were appreciated, though some issues were noted.
Value for Money
8.9
General sentiment indicates that guests felt they received good value for their stay.
Food and Beverage
8.8
Food was praised for being well-cooked and fresh, despite limited options.
Overall Experience
9.2
Overall, guests expressed a strong desire to return and recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:48

Property Description

Charming Hotel in Sherborne

Modern Amenities: Enjoy free WiFi, flat-screen TVs, and comfortable bedding in our non-smoking rooms. The hotel also offers a convenient snack bar for quick bites.

Delicious Dining: Indulge in a variety of culinary delights at our on-site restaurant, offering British and local cuisine. Special dietary requests can be accommodated with options like vegetarian, dairy-free, and halal meals.

Convenient Location: Explore nearby attractions such as Longleat Safari Park, Longleat House, Monkey World, and Golden Cap. The hotel is easily accessible from Bournemouth Airport, making travel a breeze.

Book your stay at The Cross Keys Sherborne for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £20 per person per night when using an available cot.
    Children up to and including 12 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 554 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.3
Room Quality: 9
Amenities: 8.7
Value for Money: 8.9
Food and Beverage: 8.8
Overall Experience: 9.2
H
Holly • couple • gb
3
Overpriced and disappointing
Pros:

Central in Sherborne, comfortable bed

Cons:

Huge amounts of dead flies in the room, with a smell of sewage. No apologies when raised with the staff, and they just opened the windows. Breakfast was reheated and very poor. Bells from local church ring every 15 minutes and neither me nor my colleague was able to sleep with the noise.

2026-05-14 • via Nuitee
J
Jon • couple • gb
10
2026-05-13 • via Nuitee
N
Nick • couple • us
4
Pros:

Very central location. Breakfast was good.

Cons:

Very noisy. Bed was hard and not very comfortable. The window had to be propped open to get air in and then the street noise and morning stall step up was very noisy.

2026-05-10 • via Nuitee
A
Andrew • solo_traveller • gb
10
Friendly, comfortable with excellent food
Pros:

Excellent

2026-05-06 • via Nuitee
H
Harvey • family_with_children • gb
10
Great accommodation and friendly staff
Pros:

Very clean and stylish

Cons:

Nothing

2026-05-04 • via Nuitee
R
Richard • couple • gb
10
2026-04-26 • via Nuitee
G
Gary • solo_traveller • gb
8
Great accommodation in beautiful Sherborne.
Pros:

Breakfast was fabulous. Room was good but a lick of paint in various places would make it even better. Wide range of teas/coffee with crisps and fruit a pleasant surprise. Overall a great package.

Cons:

It's the little things that can make a big difference. Windows in the room could do with a clean.

2026-04-25 • via Nuitee
A
Alison • couple • gb
10
2026-04-20 • via Nuitee
G
Giles • couple • gb
10
2026-04-13 • via Nuitee
S
Sarah • couple • gb
10
Comfortable, clean, central with lovely staff.
Pros:

The breakfast was fresh, local and tasty

Cons:

Everything was perfect for a clean and comfortable room in an old pub in the centre of Sherbourne. The snack and beverages in the room were a lovely touch, and the bed was very comfortable. It is superbly located in the centre of the city, and some say it is noisy, but we liked waking to the centre coming alive in the morning.

2026-04-12 • via Nuitee
K
Kern • family_with_children • id
9
2026-04-10 • via Nuitee
J
Janet • couple • gb
9
Very comfortable and friendly staff.
Pros:

Very comfortable and had a fridge in for fresh milk etc.

Cons:

a little noise disturbance from other rooms

2026-04-01 • via Nuitee
M
Mike • solo_traveller • gb
7
2026-03-26 • via Nuitee
M
Mike • couple • gb
9
2026-03-22 • via Nuitee
E
Etta • family_with_children • gb
8
Excellent and comfortable and friendly
Pros:

Location

2026-03-07 • via Nuitee
M
Margaret • extended_group • gb
9
Lovely size room and will definitely stay again.
Pros:

Location was great, close to Abbey, shops and places to eat.

Cons:

Nothing

2026-03-02 • via Nuitee
J
Jenny • family_with_children • gb
10
2026-02-13 • via Nuitee
L
Liz • couple • gb
5
pretty average would not recommend
Pros:

pretty poor,

2026-01-20 • via Nuitee
T
Tamsyn • extended_group • gb
9
Comfortable and relaxed.
Pros:

The hotel was spotlessly clean and we liked the fact that dogs were not allowed into the bedrooms. The rooms were spacious, and the location, right in the middle of town and yet close to the train station, was convenient. There was a relaxed atmosphere with friendly staff. Good idea to offer fresh milk and apples in the rooms, and coffee bags rather than an impossible machine. The breakfast menu was limited but what was on offer was well cooked and fresh.

Cons:

The lighting in the room was too dim for reading. There was not much choice for vegetarians on the evening menu.

2026-01-20 • via Nuitee
A
Anthony • couple • gb
9
Helpful staff, good location in town and early breakfast as required
Pros:

Great staff, good food.

2026-01-19 • via Nuitee