The Cross Keys Sherborne

Hotels
9.1 (540 reviews)
88 Cheap Street , Sherborne , gb

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Non-smoking throughout
Kid meals
Outdoor furniture
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and tidy
Great location
Delicious food
Cons:
Limited vegetarian options
Noise from street market

Categories

Cleanliness
9.2
Guests consistently mentioned spotlessly clean rooms and tidy environment.
Service
9.7
Staff were described as exceptionally friendly, helpful, and attentive.
Location
9.3
The hotel’s location was highlighted as very central and convenient.
Room Quality
9
Rooms were spacious and well-furnished, though some found the lighting dim.
Amenities
8.7
Amenities like tea/coffee facilities were appreciated, though some issues were noted.
Value for Money
8.9
General sentiment indicates that guests felt they received good value for their stay.
Food and Beverage
8.8
Food was praised for being well-cooked and fresh, despite limited options.
Overall Experience
9.2
Overall, guests expressed a strong desire to return and recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:48

Property Description

Charming Hotel in Sherborne

Modern Amenities: Enjoy free WiFi, flat-screen TVs, and comfortable bedding in our non-smoking rooms. The hotel also offers a convenient snack bar for quick bites.

Delicious Dining: Indulge in a variety of culinary delights at our on-site restaurant, offering British and local cuisine. Special dietary requests can be accommodated with options like vegetarian, dairy-free, and halal meals.

Convenient Location: Explore nearby attractions such as Longleat Safari Park, Longleat House, Monkey World, and Golden Cap. The hotel is easily accessible from Bournemouth Airport, making travel a breeze.

Book your stay at The Cross Keys Sherborne for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £20 per person per night when using an available cot.
    Children up to and including 12 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 540 reviews
Cleanliness: 9.2
Service: 9.7
Location: 9.3
Room Quality: 9
Amenities: 8.7
Value for Money: 8.9
Food and Beverage: 8.8
Overall Experience: 9.2
E
Etta • family_with_children • gb
8
Excellent and comfortable and friendly
Pros:

Location

2026-03-07 • via Nuitee
M
Margaret • extended_group • gb
9
Lovely size room and will definitely stay again.
Pros:

Location was great, close to Abbey, shops and places to eat.

Cons:

Nothing

2026-03-02 • via Nuitee
J
Jenny • family_with_children • gb
10
2026-02-13 • via Nuitee
T
Tamsyn • extended_group • gb
9
Comfortable and relaxed.
Pros:

The hotel was spotlessly clean and we liked the fact that dogs were not allowed into the bedrooms. The rooms were spacious, and the location, right in the middle of town and yet close to the train station, was convenient. There was a relaxed atmosphere with friendly staff. Good idea to offer fresh milk and apples in the rooms, and coffee bags rather than an impossible machine. The breakfast menu was limited but what was on offer was well cooked and fresh.

Cons:

The lighting in the room was too dim for reading. There was not much choice for vegetarians on the evening menu.

2026-01-20 • via Nuitee
L
Liz • couple • gb
5
pretty average would not recommend
Pros:

pretty poor,

2026-01-20 • via Nuitee
A
Anthony • couple • gb
9
Helpful staff, good location in town and early breakfast as required
Pros:

Great staff, good food.

2026-01-19 • via Nuitee
W
Wendy • couple • gb
10
Brilliant
Pros:

Food was wonderful, service exceptional. The accommodation was superb, comfortable & clean.

2026-01-19 • via Nuitee
D
David • couple • gb
8
Overall happy and would/will stay at the Crosskeys again.
Pros:

Breakfast and food and drink generally very good and staff were all exceptional. Megan stood out but they were all great. Location is superb.

Cons:

The room was getting a little tired and if im being picky the cleaning was Ok but some of the detail not so good

2026-01-19 • via Nuitee
J
Jean • couple • gb
8
Perfect stop over for a night or two.
Pros:

Nicely decorated - great location. Staff were very pleasant.

Cons:

Bit hot but upstairs so not surprising. Fan was very efficient which was great as it was pretty hot during our stay.

2026-01-19 • via Nuitee
K
Kevin • solo_traveller • bm
10
Pros:

Great location in the town. Quiet and convenient. Nice little bar and good food. Just what you need. All the staff were very helpful and lot.

2026-01-19 • via Nuitee
M
Michael • couple • gb
10
A great hotel in a beautiful town
Pros:

The staff were very friendly, room was spotless and the breakfast excellent.

Cons:

N/A

2026-01-19 • via Nuitee
J
Jane • couple • gb
9
2026-01-19 • via Nuitee
P
Paul • solo_traveller • gb
1
2026-01-19 • via Nuitee
R
Rawlings • couple • gb
10
2026-01-17 • via Nuitee
E
Emma • extended_group • gb
10
Pros:

We had the family suite for 4 adults so spacious and lovely decor x

Cons:

Perfect for us but tall men may have problem with slanting ceiling in bathroom :)

2026-01-09 • via Nuitee
G
Gillian • couple • gb
8
Great town centre location
Pros:

We arrived on Sunday afternoon, checked in and was shown to our room. The room was very nice with views into the historic town of Sherborne. The only disappointment was walking into a freezing cold room as the weather conditions were cold and icy. It would have been nicer to have walked into a warm room. It was easy to resolve and we were soon warm enough. Breakfast was excellent. The cooked breakfast and coffee being the best we had eaten in a long time. We would recommend the Cross Keys for a good place to stay if you are visiting Sherborne and enjoy a town centre location.

Cons:

Having the heating on before we arrived. 4th January the weather was freezing.

2026-01-06 • via Nuitee
M
Matt • couple • gb
7
2026-01-03 • via Nuitee
P
Pierre • couple • fr
5
Cons:

Chants de Noël toute la nuit. Lit peu comfortable.

2025-12-17 • via Nuitee
J
Jeffrey • solo_traveller • fr
10
A quality stay in a picturesque setting
Pros:

Magical location in a range of medieval buildings clustering around the Abbey. I had a lovely room overlooking the square - very traditional but with all mod cons, including a powerful shower.Attention to detail eg fresh milk in the fridge for tea and coffee and a decanter of iced water. Effective and easily adjustable heating. Comfortable bed. Good multi-choice breakfast taken in the pub/restaurant area downstairs. Very friendly and helpful staff.

Cons:

Cheesy piped carols at breakfast (it was near Christmas).

2025-12-16 • via Nuitee
C
Caroline • solo_traveller • gb
9
2025-12-10 • via Nuitee