Balneocomplex Kamena

Hotels
8 (1733 reviews)
4 Edelweiss tr. , Velingrad , bg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Beautiful location
Cons:
Room furniture quality
Food and beverage issues
Cleanliness concerns

Categories

Cleanliness
7.33
Mixed sentiments regarding cleanliness; some reviews mention cleanliness while others note issues with the state of the furniture and towels.
Service
9.3
General positive feedback on staff friendliness and responsiveness.
Location
8.34
Positive remarks about beautiful views and surrounding nature.
Room Quality
7.79
Some comfort issues noted with furniture quality, but spacious apartments mentioned.
Amenities
8.82
Good variety of amenities including pools, saunas, and a fitness center.
Value for Money
7.28
Concerns regarding add-on costs and food quality relative to price.
Food and Beverage
6.83
Food quality received some negative feedback, particularly about breakfast and restaurant service.
Overall Experience
8.3
Overall enjoyed stay with a few notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:28

Property Description

Luxurious Amenities

Balneocomplex Kamena offers a range of luxurious amenities including a spa, sauna, hammam, and hot tub. Guests can also enjoy massage services and recreational activities like tennis, billiards, and table tennis.

Family-Friendly Environment

With a children's playground and a garden, the hotel provides a family-friendly environment for guests of all ages. Special diet menus are also available upon request, ensuring a comfortable stay for everyone.

Convenient Location

Located just a 3-minute walk from Kleptuza lake and a 9-minute drive from Velingrad train station, Balneocomplex Kamena offers a convenient and accessible location for guests to explore the area.

Experience luxury, comfort, and convenience at Balneocomplex Kamena. Book your stay now for an unforgettable experience.

Important information:

Please note that there is Easter lunch included on 8.4.2018.

Please note that the half board rates include a set menu and do not include beverages.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1733 reviews
Cleanliness: 7.33
Service: 9.3
Location: 8.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 7.28
Food and Beverage: 6.83
Overall Experience: 8.3
Камен галиев • extended_group • bg
5
Ако искате да продължават да идват хора обърнете внимание на персонала
Pros:

Всичко като цяло освен отношението на една от дамите на рецепция и един от охраната

Cons:

Отношението на една от дамите на рецепцията.
Ходили сме много пъти так но за първи път срещане такова отношение с 3 деца и багаж сме и не ни пуснаха да качим колата на паркинга за да си свалим багажа дамата на рецепция ужасен тон и поведение... Със сигурност това беше поселения път когато ходим там!,

2026-03-14 • via Nuitee
Петко Кирков • couple • bg
8
2026-03-13 • via Nuitee
Венцислава • couple • bg
10
2026-03-12 • via Nuitee
Борис • family_with_children • bg
5
2026-03-12 • via Nuitee
Боряна • couple • bg
9
Pros:

Достъпни балнеопроцедури

Cons:

Шум и липса на дисциплина в басейна, тичащи и скачаща деца около и в басейна, въпреки забраната, мокет навсякъде-по стаи и коридори, който не е хигиеничен.

2026-03-12 • via Nuitee
Боряна • couple • bg
8
2026-03-10 • via Nuitee
Петков • couple • bg
9
2026-03-10 • via Nuitee
Петков • couple • bg
10
2026-03-10 • via Nuitee
Ася • extended_group • bg
9
2026-03-10 • via Nuitee
K
Kuzova • family_with_children • bg
8
2026-03-10 • via Nuitee
Y
Yoan • couple • bg
4
Pros:

Restaurant had nice food for lunch and prices were very reasonable. Breakfast was just okay; didn't try it for dinner.

Cons:

Old rooms, super uncomfortable sofa, TV receiver made static noise while watching, poor lighting, no outlets in the sleeping room besides the two ones used by the night lights.

2026-03-09 • via Nuitee
Юля • family_with_children • ua
8
Pros:

Было чисто, удобные кровати, тёплая вода в бассейне, красивый вид с балкона

2026-03-08 • via Nuitee
R
Rangelova • couple • bg
9
Хареса ни и закуската и басейна и масажите .
Pros:

Хареса ни.Беше на ниво.

2026-03-06 • via Nuitee
Z
Zlatka Delcheva77 • family_with_children • bg
9
Cons:

При 3 нощувки на 3-ма в апартамент е нормално и желателно да се мине поне веднъж помещението с прахосмукачка.

2026-03-05 • via Nuitee
P
Petar • couple • bg
9
2026-03-04 • via Nuitee
A
alexandrina • family_with_children • bg
5
Pros:

Сменят водата в басейна всеки ден, закуската е достатъчна

Cons:

Остаряла база, малък басейн в който можеш само да се киснеш, без да плуваш, уж почистена стая, но кошче за боклук пълно.. Пълно с пенсионери по програма на НОИ... Не е за млади хора... Върнах се в бай Тошово време...

2026-03-04 • via Nuitee
Златка • couple • bg
10
2026-03-04 • via Nuitee
Анчев • family_with_children • bg
9
2026-03-03 • via Nuitee
N
Nikolay • couple • bg
9
2026-03-02 • via Nuitee
N
Nedka • couple • bg
7
2026-03-02 • via Nuitee