Balneocomplex Kamena

Hotels
8 (2009 reviews)
4 Edelweiss tr. , Velingrad , BG

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Beautiful location
Cons:
Room furniture quality
Food and beverage issues
Cleanliness concerns

Categories

Cleanliness
7.33
Mixed sentiments regarding cleanliness; some reviews mention cleanliness while others note issues with the state of the furniture and towels.
Service
9.3
General positive feedback on staff friendliness and responsiveness.
Location
8.34
Positive remarks about beautiful views and surrounding nature.
Room Quality
7.79
Some comfort issues noted with furniture quality, but spacious apartments mentioned.
Amenities
8.82
Good variety of amenities including pools, saunas, and a fitness center.
Value for Money
7.28
Concerns regarding add-on costs and food quality relative to price.
Food and Beverage
6.83
Food quality received some negative feedback, particularly about breakfast and restaurant service.
Overall Experience
8.3
Overall enjoyed stay with a few notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:28

Property Description

Luxurious Amenities

Balneocomplex Kamena offers a range of luxurious amenities including a spa, sauna, hammam, and hot tub. Guests can also enjoy massage services and recreational activities like tennis, billiards, and table tennis.

Family-Friendly Environment

With a children's playground and a garden, the hotel provides a family-friendly environment for guests of all ages. Special diet menus are also available upon request, ensuring a comfortable stay for everyone.

Convenient Location

Located just a 3-minute walk from Kleptuza lake and a 9-minute drive from Velingrad train station, Balneocomplex Kamena offers a convenient and accessible location for guests to explore the area.

Experience luxury, comfort, and convenience at Balneocomplex Kamena. Book your stay now for an unforgettable experience.

Important information:

Please note that there is Easter lunch included on 8.4.2018.

Please note that the half board rates include a set menu and do not include beverages.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8
Based on 2009 reviews
Cleanliness: 7.33
Service: 9.3
Location: 8.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 7.28
Food and Beverage: 6.83
Overall Experience: 8.3
Джемали • couple • bg
10
2026-11-07 • via Nuitee
Павлов • couple • bg
8
2026-11-05 • via Nuitee
V
Vanya Bliznakova • couple • bg
9
2026-11-05 • via Nuitee
Z
Zoq • couple • bg
8
Pros:

Всичко беше на ниво.Персоналът беше любезен и отзивчив.Храната в ресторанта е изключително вкусна.

Cons:

Закуската беше еднообразна.

2026-11-05 • via Nuitee
A
Angel • couple • bg
10
Приятен и ползотворен
Pros:

Богат избор за закуска,удобно място.

Cons:

Може би стаите са по-малки,но добре е👍

2026-11-05 • via Nuitee
A
Alegrina • family_with_children • bg
6
2026-11-03 • via Nuitee
M
Mumun • couple • bg
8
2026-11-02 • via Nuitee
Калоферова • couple • bg
10
Cons:

Няма телевизор в стаята.

2026-11-02 • via Nuitee
Светла • couple • bg
10
Светла Захариева
Pros:

Всичко, чистотата, водата,храната, обслужване!

2026-11-02 • via Nuitee
K
Krasimir • couple • bg
10
2026-11-01 • via Nuitee
Спасова • extended_group • bg
10
Pros:

Благодаря на персонала,винаги усмихнати и вежливи! Благодаря и за бързата реакция за забравеният багаж!Ще ви посетим отново!

2026-10-31 • via Nuitee
Николай • couple • bg
5
Pros:

Процедурите са много добри.

Cons:

Малка стая, храната има какво да подобрят. Обслужването в ресторанта с някой изключения е постоянно не доволно и намръщено.

2026-10-30 • via Nuitee
N
N • couple • bg
7
2026-10-28 • via Nuitee
Добрина • couple • bg
9
2026-10-28 • via Nuitee
Петков • couple • bg
9
2026-10-26 • via Nuitee
E
ELENA • family_with_children • bg
10
2026-10-25 • via Nuitee
Димитър • family_with_children • bg
10
2026-10-25 • via Nuitee
Деница • couple • bg
9
Pros:

Минералните басейни и процедурите.

Cons:

Част от персонала в ресторанта бяха груби и се държаха невъзпитано.

2026-10-25 • via Nuitee
N
Natalia • couple • bg
8
A place for a spa and relaxation that turned out to be surprisingly good.
Pros:

Pleasant mineral water with many benefits; cleanliness in the room and throughout the hotel.

Cons:

For breakfast, fried bread slices and cold *banitsa* should be avoided; it would also be good to start a bit earlier—for example, from 7 am., The pool should stay open until at least 7:00 PM, as it currently closes to visitors at 6:30 PM.

2026-10-25 • via Nuitee
L
Leman • couple • bg
10
2026-10-24 • via Nuitee