Balneocomplex Kamena

Hotels
8 (1960 reviews)
4 Edelweiss tr. , Velingrad , bg

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Beautiful location
Cons:
Room furniture quality
Food and beverage issues
Cleanliness concerns

Categories

Cleanliness
7.33
Mixed sentiments regarding cleanliness; some reviews mention cleanliness while others note issues with the state of the furniture and towels.
Service
9.3
General positive feedback on staff friendliness and responsiveness.
Location
8.34
Positive remarks about beautiful views and surrounding nature.
Room Quality
7.79
Some comfort issues noted with furniture quality, but spacious apartments mentioned.
Amenities
8.82
Good variety of amenities including pools, saunas, and a fitness center.
Value for Money
7.28
Concerns regarding add-on costs and food quality relative to price.
Food and Beverage
6.83
Food quality received some negative feedback, particularly about breakfast and restaurant service.
Overall Experience
8.3
Overall enjoyed stay with a few notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:28

Property Description

Luxurious Amenities

Balneocomplex Kamena offers a range of luxurious amenities including a spa, sauna, hammam, and hot tub. Guests can also enjoy massage services and recreational activities like tennis, billiards, and table tennis.

Family-Friendly Environment

With a children's playground and a garden, the hotel provides a family-friendly environment for guests of all ages. Special diet menus are also available upon request, ensuring a comfortable stay for everyone.

Convenient Location

Located just a 3-minute walk from Kleptuza lake and a 9-minute drive from Velingrad train station, Balneocomplex Kamena offers a convenient and accessible location for guests to explore the area.

Experience luxury, comfort, and convenience at Balneocomplex Kamena. Book your stay now for an unforgettable experience.

Important information:

Please note that there is Easter lunch included on 8.4.2018.

Please note that the half board rates include a set menu and do not include beverages.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1960 reviews
Cleanliness: 7.33
Service: 9.3
Location: 8.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 7.28
Food and Beverage: 6.83
Overall Experience: 8.3
Виктория Вита • solo_traveller • il
6
2026-07-11 • via Nuitee
R
Ralitsa • solo_traveller • bg
8
Pros:

It is an excellent medical spa hotel.

2026-07-09 • via Nuitee
A
Asenova • solo_traveller • bg
4
Добре е но нее на очакванията ми
Pros:

Хареса ми обстановката на ресторанта отвън ми хареса изгледа

Cons:

Закуска беше на добро ниво може да кажа че страхотна но обяд и вечеря въобще не ми хареса как е зготвено

2026-07-09 • via Nuitee
D
Danail • solo_traveller • mt
7
2026-07-08 • via Nuitee
S
Snezhana • family_with_children • bg
10
2026-07-07 • via Nuitee
T
Tony • solo_traveller • bg
8
2026-07-07 • via Nuitee
B
beshkov • solo_traveller • bg
6
2026-07-06 • via Nuitee
ЯНЕВА • family_with_children • bg
7
2026-07-06 • via Nuitee
M
Mariana • extended_group • bg
9
2026-07-05 • via Nuitee
Иванов • solo_traveller • bg
1
2026-07-04 • via Nuitee
Ива • solo_traveller • bg
10
2026-07-04 • via Nuitee
Нецов • couple • bg
8
Pros:

обстановка, вода

2026-07-04 • via Nuitee
B
Biserka • solo_traveller • bg
8
2026-07-02 • via Nuitee
Диана • family_with_children • bg
8
Чудесен персонал и страхотни масажи
Pros:

Персоналът беше изключително любезен и отзивчив. Масажите бяха повече от отлични, а ресторантът и менюто – на много добро ниво. Много приятен престой.

Cons:

Не ни допадна, че външните пространства в рамките на хотелския комплекс са занемарени, както и стръмния терен.

2026-07-02 • via Nuitee
Николета • solo_traveller • bg
10
2026-07-02 • via Nuitee
M
Mariyana • couple • bg
9
2026-07-01 • via Nuitee
Y
Yoan • solo_traveller • bg
9
2026-07-01 • via Nuitee
V
VANYA • solo_traveller • bg
10
Pros:

Спокойно място, хареса ни и местоположението. Храната в ресторанта беше много вкусна и на нормални цени. Нямаше нужда да ходим да търсим къде да вечеряме. Басейна е топъл и чист. Имат масажи и процедури на достъпни цени. Не е лукса и комфорта на новите хотели (хотела е строен преди '90г.) но и това му е чара... Че се връщаш малко в миналото спокойно време. А и минералната вода си е голям +. Има и чешма вътре за пиене и в басейните също.

2026-06-27 • via Nuitee
T
THUAL • couple • fr
5
Seul le jacuzzi est payant
Pros:

Personnel accueillant et dévoué

Cons:

C’est un établissement vieux qui à besoin d’être rafraîchi

2026-06-27 • via Nuitee
Гергана • extended_group • bg
8
2026-06-27 • via Nuitee