Balneocomplex Kamena

Hotels
8 (1834 reviews)
4 Edelweiss tr. , Velingrad , bg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Beautiful location
Cons:
Room furniture quality
Food and beverage issues
Cleanliness concerns

Categories

Cleanliness
7.33
Mixed sentiments regarding cleanliness; some reviews mention cleanliness while others note issues with the state of the furniture and towels.
Service
9.3
General positive feedback on staff friendliness and responsiveness.
Location
8.34
Positive remarks about beautiful views and surrounding nature.
Room Quality
7.79
Some comfort issues noted with furniture quality, but spacious apartments mentioned.
Amenities
8.82
Good variety of amenities including pools, saunas, and a fitness center.
Value for Money
7.28
Concerns regarding add-on costs and food quality relative to price.
Food and Beverage
6.83
Food quality received some negative feedback, particularly about breakfast and restaurant service.
Overall Experience
8.3
Overall enjoyed stay with a few notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 13:28

Property Description

Luxurious Amenities

Balneocomplex Kamena offers a range of luxurious amenities including a spa, sauna, hammam, and hot tub. Guests can also enjoy massage services and recreational activities like tennis, billiards, and table tennis.

Family-Friendly Environment

With a children's playground and a garden, the hotel provides a family-friendly environment for guests of all ages. Special diet menus are also available upon request, ensuring a comfortable stay for everyone.

Convenient Location

Located just a 3-minute walk from Kleptuza lake and a 9-minute drive from Velingrad train station, Balneocomplex Kamena offers a convenient and accessible location for guests to explore the area.

Experience luxury, comfort, and convenience at Balneocomplex Kamena. Book your stay now for an unforgettable experience.

Important information:

Please note that there is Easter lunch included on 8.4.2018.

Please note that the half board rates include a set menu and do not include beverages.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 1834 reviews
Cleanliness: 7.33
Service: 9.3
Location: 8.34
Room Quality: 7.79
Amenities: 8.82
Value for Money: 7.28
Food and Beverage: 6.83
Overall Experience: 8.3
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Lilyana • extended_group • bg
3
2026-05-08 • via Nuitee
H
Hristo • couple • bg
7
2026-05-08 • via Nuitee
Шипкова • couple • bg
10
2026-05-08 • via Nuitee
Андрей • solo_traveller • bg
7
Pros:

Харевам тази почивна база и почивам там всяка година.

Cons:

Попаднах точно в период на ремонт на кухнята, което създаде неудобството за което говоря.

2026-05-06 • via Nuitee
V
Vase • couple • mk
1
Pros:

Nothing

Cons:

Everything

2026-05-04 • via Nuitee
A
Ana • couple • bg
8
2026-05-04 • via Nuitee
K
Kolev • solo_traveller • bg
9
2026-05-04 • via Nuitee
G
Georgi • solo_traveller • bg
7
2026-05-04 • via Nuitee
БОРЯНА • solo_traveller • bg
7
2026-05-04 • via Nuitee
N
Nikolchov • family_with_children • bg
7
2026-05-04 • via Nuitee
Y
Yordan_ • solo_traveller • bg
10
2026-05-04 • via Nuitee
D
Davarski • couple • bg
10
2026-05-03 • via Nuitee
D
Davarski • couple • bg
10
2026-05-03 • via Nuitee
A
Atanaska • solo_traveller • es
8
Pros:

Всичко беше на много добро ниво според цената. Мястото е чудесно, стаите и баните-чисти, храната е разнообразна и много добре приготвена. Външният басейн много чист, водата е приятна за плуване при външни температури около 12-14 градуса.

Cons:

Още в първия ден от нашия престой едно дете се изходи по голяма нужда във вътрешния басейн. Вида на плуващи декалии и слуз беше отблъскващ. В предвид видяното, не влязох е изобщо в басейна, а бяхме отишли именно за това.

2026-05-03 • via Nuitee
Теодора • extended_group • bg
8
Pros:

Вкусна храна ,приятна обстановка

Cons:

Незнам защо но външния басеин е студен ,а хората твърде много за вътрешния.

2026-05-03 • via Nuitee
P
Petrana • solo_traveller • bg
1
Pros:

Нищо

Cons:

Басейна е много малък, а външния студен.

2026-05-03 • via Nuitee
Чирпанлиева • family_with_children • bg
9
2026-05-01 • via Nuitee
Николай • couple • bg
8
2026-04-30 • via Nuitee
I
Ivan • solo_traveller • bg
10
2026-04-29 • via Nuitee
Аглика • couple • bg
9
2026-04-28 • via Nuitee