Santé SPA Hotel

Hotels
9.3 (1662 reviews)
ulitsa "Lenishta" 1 , Velingrad , BG
+359 89 308 0666

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Spacious rooms
Delicious food
Cons:
Cleanliness issues
Inadequate spa facilities

Categories

Cleanliness
8.04
There were issues with cleanliness, as noted by the presence of hair in the room.
Service
9.99
Excellent service was consistently praised across the reviews.
Location
9.55
Convenient location with pleasant views and access.
Room Quality
9
Rooms were described as spacious and comfortable.
Amenities
9.03
There were some complaints about the spa facilities being insufficient.
Value for Money
9.29
Perceived as good value but some guests felt let down by the overall package.
Food and Beverage
10
Food quality was highly praised, with many guests enjoying their dining experiences.
Overall Experience
9.52
Overall, guests enjoyed their stay but highlighted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:41

Property Description

Luxurious Amenities
Santé SPA Hotel in Velingrad boasts a garden, terrace, and a restaurant and bar. Enjoy the convenience of free WiFi, a kids' club, and room service. Indulge in the spa and wellness centre featuring an indoor pool, fitness centre, sauna, and an outdoor swimming pool.

Elegant Rooms
Experience comfort in every corner with rooms equipped with a coffee machine, air conditioning, and a flat-screen TV. Some units offer stunning city views, while all rooms provide plush bed linen and towels for a cozy stay.

Exceptional Services
Unwind in the hot tub or seek travel tips from the bilingual staff fluent in Bulgarian and English. Explore nearby attractions like Park Kleptuza and Historical Museum Velingrad, with Plovdiv International Airport just 108 km away.

Book your stay at Santé SPA Hotel now for a truly rejuvenating experience.

Important information:

Тhe complex has a charging station for electric cars.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 1662 reviews
Cleanliness: 8.04
Service: 9.99
Location: 9.55
Room Quality: 9
Amenities: 9.03
Value for Money: 9.29
Food and Beverage: 10
Overall Experience: 9.52
D
Dobrin • couple • de
9
2026-10-30 • via Nuitee
S
Slava • solo_traveller • il
8
Pros:

Еда,спа.

Cons:

Насовсем удовлетворён уборкой номера

2026-10-28 • via Nuitee
D
Drenska • family_with_children • bg
10
2026-10-26 • via Nuitee
M
Margarita Dimitrova • couple • bg
10
Pros:

Прекрасен хотел, много вкусна храна, спа зоната е голяма и комфортна дори при пълна заетост на хотела

2026-10-25 • via Nuitee
N
Nia • couple • bg
10
2026-10-25 • via Nuitee
Христов • family_with_children • bg
8
2026-10-24 • via Nuitee
B
Boris • couple • bg
9
2026-10-22 • via Nuitee
Захари • couple • bg
10
Фантастичен
Pros:

Всичко, особено храната

Cons:

Нищо

2026-10-20 • via Nuitee
A
Andrey • couple • bg
10
2026-10-19 • via Nuitee
A
Alexander • couple • bg
9
2026-10-19 • via Nuitee
A
Anna • couple • ru
9
A good place
Pros:

It is one of the best hotels in Bulgaria. The service is good, the spa is nice, the food in the restaurant is exceptional. Welcome and farewell gifts made very sweet impression.

Cons:

However, as we are talking about 5star experience, there are some minor things to be fixed. 1. It would be nice if the hotel team replied to messages and requests made on booking 2. The cleanig service in 5 star places is usualy invisible, here it should be better organized, so that guests do not bump into cleaning carts in the corridors 3. It is nice that there is a pool area, where kids under 14 are not welcome (after all adults want to relax in a spa) however there should be some control in place, otherwise a nice idea remains an idea.

2026-10-18 • via Nuitee
A
Alicja • couple • nl
10
2026-10-07 • via Nuitee
S
Silvia • solo_traveller • bg
9
2026-09-19 • via Nuitee
E
Emiliya • couple • bg
10
2026-09-18 • via Nuitee
Петя • couple • bg
10
Невероятно
Pros:

Чудесен хотел!

2026-09-16 • via Nuitee
S
Sonya • solo_traveller • bg
10
Pros:

Всичко беше на ниво. Персонала усмихнат и услужлив, храната е с високо качество и в изобилие, чистота навсякъде. Останахме очаровани.

2026-09-14 • via Nuitee
H
Hyusein • family_with_children • bg
8
Pros:

Yemekler cok iyi

Cons:

Restoranda oğle ve akşam yemeklerinde su dahil hiçbir ucretsiz içecek bulunmuyor. Odadaki televizyonda Netflix ve Youtube izlenemiyor.

2026-09-13 • via Nuitee
Z
ZARA_2 • couple • bg
8
Pros:

Басейните и спа комплекса са много добри, личи си , че са нови.

Cons:

Разположението в града е по-скоро минус, защото се чува трафик, камиони, имаше сновящи бетоновози по улицата, която виждахме от терасата. Храната е доста много, но е доста еднообразна с желание да изглежда разнообразна. За 5 звезден хотел се очаква да има по- интересни продукти и деликатеси. Хигиената в стаите не беше на нужното ниво - по гладките повърхности имаше прах и прозорците бяха мръсни. По отношение на обслужването нямям забележки.

2026-09-09 • via Nuitee
Счетоводител • couple • bg
10
2026-09-08 • via Nuitee
Кристиан • couple • bg
10
2026-09-06 • via Nuitee