SPA Hotel Infinity Park Velingrad

Hotels
8.9 (248 reviews)
55 Gotse Delchev Str. , Velingrad , bg

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent spa
Friendly staff
Cons:
Soft mattress
Limited evening entertainment

Categories

Cleanliness
8.44
Clean and comfortable environment, but mentioned that some areas needed cleaning.
Service
9.22
The staff were attentive and accommodating, contributing positively to the experience.
Location
9.06
The hotel is well-situated near a forest, providing opportunities for walks.
Room Quality
8.71
Rooms were comfortable; however, there were some complaints about the mattress softness.
Amenities
9.24
Excellent spa facilities and various amenities available for relaxation.
Value for Money
8.6
Considered a bit overpriced compared to the experience provided.
Food and Beverage
8.84
Breakfast was good, while dinner options received mixed reviews.
Overall Experience
9.12
Overall a great stay with some minor issues but highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:04

Property Description

Luxurious Accommodations
Hotel Infinity & Spa Park Velingrad offers elegantly designed rooms with modern amenities such as flat-screen TVs and luxurious bathrooms with complimentary toiletries, ensuring a comfortable stay for all guests.

Relaxing Spa and Pool
Indulge in ultimate relaxation at the year-round outdoor pool and spa center, perfect for unwinding after a day of exploring. The hotel's spa facilities provide a tranquil escape, allowing guests to rejuvenate body and mind.

Family-Friendly Environment
With an indoor play area for children and a welcoming atmosphere, Hotel Infinity & Spa Park Velingrad caters to families, ensuring that guests of all ages have a memorable and enjoyable stay.

Book now for a rejuvenating and unforgettable experience at Hotel Infinity & Spa Park Velingrad.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 248 reviews
Cleanliness: 8.44
Service: 9.22
Location: 9.06
Room Quality: 8.71
Amenities: 9.24
Value for Money: 8.6
Food and Beverage: 8.84
Overall Experience: 9.12
Арабаджиев family_with_children bg
8
2026-03-13 via Nuitee
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9
2026-03-13 via Nuitee
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10
Фантастично
Pros:

Любезния персонал и доброто посрещане

Cons:

Няма такова

2026-03-13 via Nuitee
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Mikhail family_with_children bg
10
2026-03-10 via Nuitee
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9
Pros:

Хотелът е чист и уютен, а персоналът е много отзивчив. Спа центърът е повече от превъзходен.

2026-03-10 via Nuitee
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8
Pros:

Spa was big with many options. Also there is a swimming pool with lanes where you can actually do some workouts.

2026-03-09 via Nuitee
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9
2026-03-09 via Nuitee
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10
Релакс
Pros:

Ресторанта е супер

2026-03-07 via Nuitee
E
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9
2026-03-07 via Nuitee
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9
Pros:

Харесаха ми стаите-комфортни и чисти с удобни легла, широка и чиста баня. Вкусно сготвена храна, макар и не много разнообразна. Спа предлагаше всички възможни услуги. Най-прекрасен беше Инфинити басейна.

Cons:

Не ми хареса, че опцията за удължен престой за ползване на Спа в деня на напускане, беше срещу заплащане като външен клиент. Хавлиите бяха чисти, но поизтъркани вече.

2026-03-07 via Nuitee
M
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10
Pros:

Престоят ми беше чудесен - хубаво спа, страхотни басейни, ползвахме прекрасна вила. Персонала е мил и любезен. Храната в ресторанта беше вкусна.

Cons:

Закуската и вечерята не влизаха в цената и не можеше да се заплатят на място, поради липса на места в ресторанта. Затова бяхме на свободна консумация в друг ресторант.

2026-03-02 via Nuitee
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10
2026-02-28 via Nuitee
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8
2026-02-27 via Nuitee
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10
2026-02-26 via Nuitee
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10
2026-02-25 via Nuitee
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9
2026-02-25 via Nuitee
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6
Релакс
Pros:

Базата отговаря на звездите, които има хотела. Изненадаха ни приятно за рождения ден на съпруга ми с бутилка шампанско и плодове!

Cons:

Персонала в ресторанта да е малко по-усмихнат, впечатлението, което оставят е като на хора работещи без желание в очакване да свърши работното им време.

2026-02-13 via Nuitee
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7
2026-02-12 via Nuitee
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10
Suuuper
Pros:

great spa, incredibly beautiful pools with hot water, great place to relax. restaurant super

Cons:

there is nothing to criticize, everything is excellent

2026-02-12 via Nuitee
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Изключителен!
Pros:

Превъзходен хотел и спа услуги.Изключително вежлив персонал(особено жената на СПА центъра).
Препоръчвам горещо!

2026-02-10 via Nuitee