SPA Hotel Infinity Park Velingrad

Hotels
8.9 (334 reviews)
55 Gotse Delchev Str. , Velingrad , BG
+359 87 861 6150

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent spa
Friendly staff
Cons:
Soft mattress
Limited evening entertainment

Categories

Cleanliness
8.44
Clean and comfortable environment, but mentioned that some areas needed cleaning.
Service
9.22
The staff were attentive and accommodating, contributing positively to the experience.
Location
9.06
The hotel is well-situated near a forest, providing opportunities for walks.
Room Quality
8.71
Rooms were comfortable; however, there were some complaints about the mattress softness.
Amenities
9.24
Excellent spa facilities and various amenities available for relaxation.
Value for Money
8.6
Considered a bit overpriced compared to the experience provided.
Food and Beverage
8.84
Breakfast was good, while dinner options received mixed reviews.
Overall Experience
9.12
Overall a great stay with some minor issues but highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:04

Property Description

Luxurious Accommodations
Hotel Infinity & Spa Park Velingrad offers elegantly designed rooms with modern amenities such as flat-screen TVs and luxurious bathrooms with complimentary toiletries, ensuring a comfortable stay for all guests.

Relaxing Spa and Pool
Indulge in ultimate relaxation at the year-round outdoor pool and spa center, perfect for unwinding after a day of exploring. The hotel's spa facilities provide a tranquil escape, allowing guests to rejuvenate body and mind.

Family-Friendly Environment
With an indoor play area for children and a welcoming atmosphere, Hotel Infinity & Spa Park Velingrad caters to families, ensuring that guests of all ages have a memorable and enjoyable stay.

Book now for a rejuvenating and unforgettable experience at Hotel Infinity & Spa Park Velingrad.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 334 reviews
Cleanliness: 8.44
Service: 9.22
Location: 9.06
Room Quality: 8.71
Amenities: 9.24
Value for Money: 8.6
Food and Beverage: 8.84
Overall Experience: 9.12
Спасимира • family_with_children • bg
10
Cons:

Няма топла връзка или по кратка от къщите до спа център

2026-11-07 • via Nuitee
K
keren • family_with_children • il
9
Pros:

מלון גדול ומפנק. חדרים גדולים ונוחים. האוכל טוב.

Cons:

בחדרי האמבטיה לא היה טישו, קרם גוף ומראה מגדלת עבור הנשים...לא מתאים למלון 5 כוכבים.
הצוות ברובו אינו יודע אנגלית! מקשה על התיירים שאינם מקומיים. במיוחד פקידי הקבלה...
כמו כן לא היו מקומות שתיית מים בתוך הבריכות- מתבקש ביותר לאור הטמפרטורה הגבוהה!

2026-11-07 • via Nuitee
Ади • couple • bg
9
Хареса ни!
Pros:

Спато беше супер. Външните 2 топила също бяха страхотни. Готино е,че предлагат обедно меню, също и бар до басейните!
Много ни хареса, че като разбраха че имам рожден ден поднесоха купа с плодове и вино като изненада!

Cons:

Панорамния външен басейн не беше топъл. А пишеше,че е топъл и отделно попитахме и на рецепцията,където ни казаха, че е топъл. Но си беше напълно студен, нямаше никакви хора при него, а тези които идваха като нас само пробваха водата с пръст и си тръгваха!
Кухнята по нищо не се различава от хотелите с 3 и 4 звезди. Не ни харесаха особено храните предложени нито на закуска нито на вечеря, нищо специално!
Също не подхожда на 5 звезден хотел да няма безплатни води в стаята!

2026-11-01 • via Nuitee
M
MEHMED Hasan • couple • tr
9
2026-10-31 • via Nuitee
N
Neil • couple • mt
10
2026-10-31 • via Nuitee
N
Niki • family_with_children • bg
9
Pros:

Всичко беше на доста добро ниво.

Cons:

Храната не беше нищо особено.

2026-10-30 • via Nuitee
Христов • family_with_children • bg
10
2026-10-29 • via Nuitee
Ц. Трифонов • couple • bg
10
2026-10-29 • via Nuitee
G
Grigoriy • family_with_children • bg
9
2026-10-28 • via Nuitee
V
Veleva • couple • bg
10
2026-10-27 • via Nuitee
Николай Байрактаров • family_with_children • bg
10
2026-10-26 • via Nuitee
Иванка • couple • bg
1
2026-10-25 • via Nuitee
I
Ivaylo • couple • bg
9
Pros:

Хубаво СПА.

Cons:

Нямаше кафе машина в стаята.

2026-10-25 • via Nuitee
E
Eliya • couple • il
9
Pros:

Отель хороший, отличный спа, много саун и бассейнов, везде очень чисто. В номере большая удобная кровать, есть чайник и все принадлежности для утреннего кофе. Убирали каждый день. Мы, к сожалению, не брали ужин, но очень рекомендую брать с ним, так как в городе не очень много мест и везде нужно ехать.

2026-10-25 • via Nuitee
D
Deyan • couple • bg
10
Беше чисто. Беше тихо. Беше вкусно. Беше удобно
Pros:

Беше чисто. Беше тихо. Беше вкусно. Беше удобно

2026-10-20 • via Nuitee
S
Stoyan • family_with_children • bg
10
2026-10-20 • via Nuitee
A
Anatoli • couple • bg
10
2026-10-19 • via Nuitee
G
Gaceva • couple • bg
10
2026-10-19 • via Nuitee
V
Vesko • solo_traveller • bg
9
2026-10-19 • via Nuitee
D
Dimo • couple • bg
8
Pros:

Добра храна
Голям вътрешен спа - център

Cons:

Малък външен басейн.
Спа центъра затваря още в 20:00

2026-10-18 • via Nuitee