Spa Hotel Kleptuza

Hotels
8.4 (1327 reviews)
46 Dimitar Blagoev Str , Velingrad , bg

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Clean facilities
Quality amenities
Good food
Cons:
Uncomfortable beds
Poor service in restaurant
Cold swimming pools

Categories

Cleanliness
8.36
Mentioned as clean in the reviews; however, concerns about the swimming pool impact the score.
Service
7.83
Mixed reviews on service quality, particularly in the restaurant.
Location
9.17
Positive mentions about the quiet location, contributing to overall satisfaction.
Room Quality
7.32
Consistently criticized for uncomfortable beds, leading to poor sleep quality.
Amenities
8.85
Spa and other amenities received positive feedback.
Value for Money
8.51
General satisfaction with the value offered based on positive experiences.
Food and Beverage
8.86
Food quality deemed good based on multiple positive mentions.
Overall Experience
8.33
Overall satisfaction noted, but overshadowed by issues with room and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-23 08:54

Property Description

Luxurious Accommodations with Stunning Views

Modern Amenities for Your Comfort

Relax and Unwind in Style

Experience the ultimate retreat at Spa Hotel Kleptuza in Velingrad. Enjoy modern rooms with balconies offering breathtaking views of Kleptuza Lake. Indulge in the indoor and outdoor pools, rejuvenate in the spa area with sauna and steam bath, and dine at the restaurant's charming terrace.

Discover complimentary wired internet, cable TV, and minibar in every room. Relish international cuisine at the restaurant's summer terrace and start your day with a delicious buffet breakfast. With free Wi-Fi in public areas and accessible pools, your stay is bound to be memorable.

Only 3 km from Velingrad's center, book now and immerse yourself in luxury at Spa Hotel Kleptuza.

Important information:

If you expect to arrive after 21:00, please inform Hotel Kleptuza in advance.

Please note that room rates on the 16 April 2017 include Easter Lunch. Guests sleeping in extra beds are charged separately (in addition to the extra bed rate).Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1327 reviews
Cleanliness: 8.36
Service: 7.83
Location: 9.17
Room Quality: 7.32
Amenities: 8.85
Value for Money: 8.51
Food and Beverage: 8.86
Overall Experience: 8.33
Йоана Петьо • solo_traveller • bg
10
Pros:

Хареса ми много минералните басейни бяха много чисти и беше много спокойно в хотела персонала бяха супер отзивчиви детето ми изпуснах златен синджир от втори етаж на тераса на първи и веднага ми съдействаха и помогнаха да си го взема за което много им благодаря препоръчвам хотел КЛЕПТУЗА с двете си ръце отново ще го посетя♥️😍🌊🏖

Cons:

Нищо всичко ми хареса!!!

2026-07-10 • via Nuitee
Татяна • couple • bg
8
2026-07-07 • via Nuitee
Николина • family_with_children • bg
10
2026-07-06 • via Nuitee
E
Emil • solo_traveller • bg
9
2026-07-06 • via Nuitee
L
Lubka • solo_traveller • bg
10
2026-07-05 • via Nuitee
Ренета • solo_traveller • bg
10
2026-07-05 • via Nuitee
P
Petya • solo_traveller • bg
8
2026-07-03 • via Nuitee
Стоил Желязков • solo_traveller • bg
7
2026-07-01 • via Nuitee
V
Valentina • solo_traveller • bg
10
Pros:

Спокойна обстановка, вежлив персонал.

Cons:

Нямаше балсам за коса и трябваше да търся магазин

2026-06-30 • via Nuitee
G
Gergana • couple • bg
10
Много приятен хотел
Pros:

Хотела е много приятен .Стаята ни беше широка и комфортна , спа центъра не е голям , но достатъчен за гостите на хотела.Външния басейн ни хареса и летния бар също , предлагаха се разнообразни напитки на нормални цени.Ресторанта е просторен с хубава тераса , предлагат обедно меню , храната е вкусна и на добра цена, закуската беше хубава.Хареса ни и ще се върнем отново.

2026-06-29 • via Nuitee
V
VASIL • couple • bg
7
2026-06-28 • via Nuitee
K
Kiki • solo_traveller • bg
8
2026-06-28 • via Nuitee
A
Antoniya • solo_traveller • bg
9
2026-06-28 • via Nuitee
Атанас • solo_traveller • bg
10
2026-06-22 • via Nuitee
Атанас • solo_traveller • bg
10
2026-06-22 • via Nuitee
A
Alper • solo_traveller • gr
8
2026-06-21 • via Nuitee
R
rumiana • solo_traveller • bg
10
Pros:

Всичко ми хареса

Cons:

Няма такова нещо което да не ми хареса

2026-06-14 • via Nuitee
Таня • solo_traveller • bg
8
2026-06-13 • via Nuitee
K
Kamenova • solo_traveller • bg
10
Pros:

Всички беше уникално

2026-06-10 • via Nuitee
Пройчева • solo_traveller • bg
9
Pros:

Поредно посещение.
Хареса ми всичко.

2026-06-09 • via Nuitee