New Delhi Hotel Citizen

Hotels
7 (522 reviews)
L 42A/354 Near Bank of Baroda Block R, Mahipalpur New Delhi , New Delhi , in

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Close to airport
Friendly staff
Cons:
Poor cleanliness
Inconsistent room quality

Categories

Cleanliness
4.75
Multiple reviews mention poor cleanliness, including bugs and dirty linens.
Service
8.75
Many reviews praise the staff's friendliness and service quality.
Location
8.75
Consistently noted as being close to the airport, which is a positive.
Room Quality
5.75
Room quality is negatively impacted by cleanliness issues and lack of amenities.
Amenities
5.75
Amenities mentioned do not match expectations set during booking.
Value for Money
7.75
Some reviews highlight reasonable pricing.
Food and Beverage
6.75
Food quality ranged from good options to unsanitary serving conditions.
Overall Experience
7.75
General dissatisfaction due to multiple factors, but some positive notes on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:14

Property Description

Luxurious Accommodation
Hotel Citizen New Delhi, located in the heart of New Delhi, offers a luxurious stay with well-appointed rooms featuring modern amenities such as air conditioning, flat-screen TVs, and private bathrooms.

Diverse Dining Options
Indulge in a culinary journey at our on-site restaurant serving a variety of cuisines including American, Chinese, and Indian dishes. Special dietary requests are also catered to, ensuring a delightful dining experience for all guests.

Convenient Location
Situated just a short drive away from major attractions like Qutub Minar and Rashtrapati Bhavan, Hotel Citizen New Delhi provides easy access to the city's key landmarks. The proximity to Delhi International Airport makes it a convenient choice for travelers.

Book your stay at Hotel Citizen New Delhi for a memorable and comfortable experience in the bustling city of New Delhi.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    No internet access available.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children 5 years old stay for Rs. 700 per person per night when using an available cot.
    Children from 1 year old to 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for Rs. 700 per person per night when using an existing bed.
    People 5 years old and over stay for Rs. 700 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7
Based on 522 reviews
Cleanliness: 4.75
Service: 8.75
Location: 8.75
Room Quality: 5.75
Amenities: 5.75
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 7.75
A
amit family_with_children in
10
Pros:

Excellent condition and Cleaning properly would stay again

2026-04-04 via Nuitee
N
Navneet couple in
9
Pros:

Service very fast near igi Airport

Cons:

Good

2026-03-14 via Nuitee
R
Ramesh couple in
10
Pros:

Highly recommend this hotel Chanakya

Cons:

Good service

2026-03-05 via Nuitee
S
Saibal couple in
10
Pros:

This hotel is providing delicious food 24*7 and rooms are very clean and hygiene.
Hotels location is very nearby to the airport helps to reach very easily. Best a always

2026-01-19 via Nuitee
D
D family_with_children in
5
2026-01-18 via Nuitee
A
Alessia couple it
10
Lovely and happening property maintained near to Airport
Pros:

Breakfast is good specially omlette staff doing great work.

2026-01-16 via Nuitee
K
Keerthy family_with_children in
1
2026-01-01 via Nuitee
K
Kanwaljit family_with_children gb
1
Pros:

Location

Cons:

Nothing to like. Everything mentioned on BOOKING.COM is a lie, even the name. The hotel name was CHANAKYA INN. Full payment was made in cash, but no receipt was given. Rs. 2165 was total but I gave 2170 in currency notes and no balance was offered by the receptionist. The man on the desk put the phone down on me when requested for receipt of cash. The breakfast was given at 7.45 not from 6am as advertised. The loude noice of trafic horns and people in the corridors kept disturbing all night. They kept on saying the receipt will be sent online but have a paper receipt at check out. There were no hot water facility in the room.

2025-12-21 via Nuitee
A
Anshul family_with_children in
1
Pros:

Location

Cons:

Wi fi was not working on the site and complained many times but did not get the solution

2025-12-12 via Nuitee
S
Sonu Thapa couple in
10
very good
Pros:

💖🎉🎉😍🤩🥰😘

Cons:

nothing

2025-12-09 via Nuitee
D
Dr Anilkumar family_with_children in
3
Worst stay ever
Pros:

There's nothing to like.

Cons:

Everything

2025-12-07 via Nuitee
A
Ayush family_with_children nl
1
Avoid if you can
Pros:

Location was close to airport. Thats the only thing positive about it.

Cons:

The rooms were not clean, there were cockroaches, dirty linen, bed bugs, etc. It was very noisy. It looked more like a lodge than a hotel.

2025-11-23 via Nuitee
Y
Yadav couple in
3
Bad , worst
Cons:

Bad

2025-10-16 via Nuitee
S
syed solo_traveller au
3
The images of the property did not exactly match as shown while booking.
Pros:

The stay was quite reasonable priced.

Cons:

The property is not very clean, and the location looks Dodgy!

2025-09-12 via Nuitee
D
Dheerendra solo_traveller in
1
Not recommended
Pros:

This place was a disaster. The room was full of bugs (small cockroaches). At night, they were roaming around, even on the bed. When I complained about this to the hotel, they sprayed the insect killer in the middle of the night, which was unacceptable from a health and comfort perspective.

Cons:

The room cleanliness and hygienic level were poor. The breakfast was also subpar, and the serving of breakfast was not hygienic at all. People often touched the food by hand and did not follow proper protocol, which is expected in a dining place.

2025-09-04 via Nuitee
M
Muhammed Safeer family_with_children om
3
Not a clean place ,more like fake everything
Pros:

No parking in front of the hotel ,septic tank is open in front of the hotel which make smell bad ,4th floor kept for booking.com customer ,from the the lift to room is very dirty ,no proper lights at night ,toilet exhaust not working ,room doesn’t have facilities mentioned in the booking page ,no tea bag or microwave as mentioned in the booking page

Cons:

Only reception staff’s behavior

2025-08-16 via Nuitee
A
Arpit Kumar family_with_children de
8
Pros:

.

Cons:

.

2025-08-15 via Nuitee
A
Anonymous young couple in
9
Superb room quality
Pros:

Value for money

2025-07-06 via Nuitee
R
Robin young couple in
10
Wonderful service
Pros:

Stayed here for two nights. Staff was super friendly and the room was in excellent condition.

2025-06-26 via Nuitee
S
Suman family with young children in
8
Very good
2025-06-08 via Nuitee