City Empire New Delhi

Hotels
•
Independent
7 (2441 reviews)
3529, DB Gupta road, Near New Delhi Railway Station, New Delhi, Delhi, 110055 , New Delhi , IN
91-11 4657 5877

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Facilities

Health or beauty spa nearby
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Breakfast service shortcomings

Categories

Cleanliness
5.96
Some reviews indicated issues with cleanliness such as towels not being cleaned properly and washrooms being blocked.
Service
8.43
Multiple reviews praised the staff for being helpful and welcoming.
Location
7.47
General sentiment was positive regarding the location near the railway station, though there were some concerns about the chaotic area.
Room Quality
6.92
Room quality was mentioned positively with most guests finding them comfortable, but some issues were noted.
Amenities
6.95
Amenities were considered satisfactory although some items were not restocked.
Value for Money
7.41
Many guests felt that the stay was good value based on their overall experience.
Food and Beverage
5.96
Feedback on the food was mixed; some praised it while others noted that breakfast was lacking.
Overall Experience
6.93
Overall, most guests reported a good experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 20:42

Property Description

Experience comfort and sophistication at City Empire New Delhi, a gem nestled in the heart of vibrant New Delhi.

Unwind and Relax
Take some time for yourself in our tranquility-focused sauna or bask in stunning views from our inviting terrace.

Luxurious Accommodations
Choose from 32 uniquely designed rooms featuring memory foam beds and private balconies or patios, ensuring a cozy retreat after a day of exploration.

Convenient Amenities
Enjoy complimentary Wi-Fi, 24-hour room service, and free valet parking. Savor a delicious buffet breakfast each morning while taking advantage of our express check-in and check-out services.

Indulge in the allure of City Empire—where convenience meets luxury. Book your stay today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Minimum age for COVID-19 test requirement: 10

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Onsite COVID-19 testing (PCR) is available

See all policies

Location

Guest Reviews

7
Based on 2441 reviews
Cleanliness: 5.96
Service: 8.43
Location: 7.47
Room Quality: 6.92
Amenities: 6.95
Value for Money: 7.41
Food and Beverage: 5.96
Overall Experience: 6.93
S
SEKHAR • family_with_children • in
10
But nearer good.food is not available
Pros:

Very good

Cons:

Near to transport

2026-03-21 • via Nuitee
R
Robert • couple • ca
10
Pros:

very good all ok

2026-03-21 • via Nuitee
A
Arjun • family_with_children • in
10
Pros:

Very comfortable stay

2026-03-21 • via Nuitee
E
Emma • couple • de
4
funktional
Pros:

Man hat bei seiner Ankunft 2 Flasche Wasser kostenlos zur Verfügung gestellt bekommen.

Cons:

Das Badezimmer verfügte über keine Duschvorhänge und war insgesamt sehr stark verschmutzt. Bereits bei unserer Ankunft waren Flecken auf der Bettwäsche vorhanden. Das Frühstück, das offiziell um 8:30 Uhr beginnen sollte, war gegen 9:00 Uhr bereits größtenteils abgeräumt. Zudem entsprach es in keiner Weise der Beschreibung und war qualitativ äußerst enttäuschend: Es gab mit etwas Glück ein paar Pancakes, Kartoffeln, Reis und etwas Weißbrot. Im Saft befanden sich zudem täglich Insekten. Insgesamt machte der Frühstücksbereich einen sehr unhygienischen Eindruck.

Außerdem hatten wir den Eindruck, dass von den Angestellten häufig Trinkgeld erwartet wurde; blieb dieses aus, wurde das Verhalten deutlich unfreundlicher. Unser Zimmer verfügte über keine Fenster zur Straße, sondern nur zum Flur und zu einer Mauer, wodurch kaum Privatsphäre gegeben war – andere konnten leicht ins Zimmer sehen und Geräusche waren deutlich hörbar. Zusätzlich war nachts bis etwa 2 Uhr laute Musik zu hören, die selbst in unserem Zimmer störend wahrnehmbar war.

Es ist funktional aber keines falls komfortabel.

2026-03-20 • via Nuitee
R
Raj • couple • in
1
Pros:

Nothing Very dirty

2026-03-20 • via Nuitee
S
singh • family_with_children • in
10
Pros:

Excellent stay 👍

2026-03-19 • via Nuitee
J
julia • couple • gb
4
2026-03-19 • via Nuitee
S
singh • family_with_children • in
10
Pros:

Everything was good 👍

2026-03-19 • via Nuitee
R
Ravi • solo_traveller • lk
10
Pros:

Comfortable stay

2026-03-18 • via Nuitee
R
Ravinder • extended_group • gb
10
For a short stay a clean hotel with good service
Pros:

Location central

Cons:

Everyone was super friendly, accommodating to needs and helpful

2026-03-18 • via Nuitee
A
ALOK • family_with_children • in
7
Pros:

Clean bed sheat and toilet and location

Cons:

Dental kit ,shops not provided and smelly towels

2026-03-17 • via Nuitee
C
Chandra Shekhar • extended_group • in
1
2026-03-16 • via Nuitee
S
Sunidhi • couple • in
10
Pros:

excellent service,

2026-03-15 • via Nuitee
R
Rai Gaurav • family_with_children • in
1
2026-03-14 • via Nuitee
K
Kuldeep kumar • family_with_children • in
10
2026-03-14 • via Nuitee
D
Dr • family_with_children • in
10
Pros:

Stay was awesome 👍 Rooms very neat and clean Special Food was delicious 😋 highly recommend.Staff very polite and helpful.

Cons:

Location

2026-03-14 • via Nuitee
P
Petran • family_with_children • ro
5
2026-03-13 • via Nuitee
R
Ranjit • couple • in
10
2026-03-12 • via Nuitee
A
Anvi • family_with_children • jp
10
Pros:

ホテル シティ エンパイアでの滞在は本当に満足のいくものでした。清潔な客室、基本的なアメニティ、そして素晴らしいサービスで、価格以上の価値を提供してくれます。空港近くで快適かつお手頃なホテルをお探しの方には最適です。強くお勧めします

2026-03-11 • via Nuitee
B
bhutia • family_with_children • in
10
2026-03-11 • via Nuitee