Collection O Tilak Nagar Near Pacific Mall

Hotels
6.7 (213 reviews)
Plot No. J-35 Gangaram Vatika, Mukherji Park, Near Pacific Mall, Tilak Nagar , New Delhi , IN

Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
Daily housekeeping
See all facilities

Review Highlights

Pros:
Good staff behavior
Some positive comments about location
Cons:
Very poor cleanliness
Rooms not as advertised

Categories

Cleanliness
4.51
Numerous complaints about cleanliness, including dirty rooms and bad smells.
Service
8.98
Mixed reviews. Some positive comments about staff, but also mentions of rude behavior.
Location
8.02
Location mentioned positively by some but overall mixed sentiments.
Room Quality
4.47
Criticized for being dirty, uncomfortable, and poorly maintained.
Amenities
5.5
Lack of amenities mentioned, including basic necessities like towels and soap.
Value for Money
6.46
Comments indicate poor value for what is offered.
Food and Beverage
7.51
No specific mentions, assigned standard quality.
Overall Experience
8.18
Despite negative feedback, some guests reported a good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 11:07

Property Description

Modern Comfort in West Delhi

Convenient Location: Situated in the heart of West Delhi, OYO KEY ROOMS TILAK NAGAR provides easy access to popular attractions like Jantar Mantar and Red Fort, making it an ideal choice for travelers.

Room Service and Free WiFi: Enjoy the convenience of room service and stay connected with complimentary WiFi during your stay at this 3-star hotel.

Nearby Landmarks: Explore nearby landmarks such as Gurudwara Bangla Sahib and Rashtrapati Bhavan, all within a short distance from the hotel.

Experience comfort and convenience at OYO KEY ROOMS TILAK NAGAR. Book now for an unforgettable stay!

Important information:

The final price is inclusive of Rs 49 towards the charge of sanitization fees
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.7
Based on 213 reviews
Cleanliness: 4.51
Service: 8.98
Location: 8.02
Room Quality: 4.47
Amenities: 5.5
Value for Money: 6.46
Food and Beverage: 7.51
Overall Experience: 8.18
T
Tarun • couple • in
1
Pros:

I have never seen such a terrible hotel in my life. The staff is extremely unprofessional and ill-mannered. There were 8–10 boys sitting at the reception, abusing each other and behaving disrespectfully right in front of the guests.

There was no drinking water available in the hotel, and there were so many mosquitoes that it was impossible to sleep comfortably at night. The staff kept shouting loudly and using abusive language late at night, disturbing everyone.

The rooms were extremely dirty, the washrooms were unhygienic, and the bedsheets even had blood stains on them. Despite requesting a change, the staff refused to replace them.

Overall, the experience was absolutely horrible. Poor hygiene, unprofessional staff, lack of basic facilities, and zero hospitality. I would never recommend this hotel to anyone.

2026-11-07 • via Nuitee
S
Sharma • family_with_children • in
1
2026-11-05 • via Nuitee
M
Maninder • family_with_children • gb
1
Cons:

THIS HOTEL DOES NOT ACCEPT INTERNATIONAL TRAVELLERS. The stay did not happen. My parents booked on booking.com but when they got to the hotel they were rejected check in as the hotel DOES NOT accept international travellers. There is no information about this on the hotels booking.com page. We should not have been able to book this in the first place. My parents are elderly and flew from the UK to India. They were exhausted after a long flight and it was evening in India, but they had to find a new hotel in a country they do not know well which left them in a panicked state. It is appalling they had to go through this.

2026-10-21 • via Nuitee
V
Verma • solo_traveller • in
10
Pros:

Good stay

2026-10-09 • via Nuitee
D
Dezy • family_with_children • in
1
Cleanliness and atmosphere is worse for family
2026-10-07 • via Nuitee
M
Manu • solo_traveller • in
10
Pros:

Good

2026-09-19 • via Nuitee
M
MANOJ • solo_traveller • in
3
2026-09-18 • via Nuitee
S
Singh • solo_traveller • in
2
2026-09-08 • via Nuitee
S
Shekhar • solo_traveller • in
10
Pros:

Good stay overall

2026-09-07 • via Nuitee
T
Tanu • solo_traveller • in
9
2026-09-05 • via Nuitee
B
Baba • solo_traveller • in
3
2026-09-03 • via Nuitee
J
Joginder • solo_traveller • in
10
Pros:

Good

2026-09-03 • via Nuitee
K
Karamdeep • solo_traveller • in
1
2026-08-30 • via Nuitee
K
Karm • solo_traveller • in
1
2026-08-27 • via Nuitee
H
Hitesh • family_with_children • in
4
2026-08-17 • via Nuitee
H
Hari Shankar • couple • in
5
2026-08-10 • via Nuitee
G
Gupta • solo_traveller • in
6
2026-08-06 • via Nuitee
R
Rohut • solo_traveller • in
10
Pros:

Overall ok

2026-08-05 • via Nuitee
R
Raajesh • solo_traveller • in
1
Pros:

Nothing

Cons:

Everything

2026-08-04 • via Nuitee
S
Sarang • solo_traveller • in
10
2026-07-22 • via Nuitee