Hillyard House Hotel

Hotels
9.1 (854 reviews)
1-5 Castle Avenue , Castlewellan , gb

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Delicious breakfast
Cons:
Cleanliness issues
Poor service on first night

Categories

Cleanliness
8.28
The room was grubby, and towels were also grubby, indicating cleanliness issues.
Service
8.75
Service in the restaurant was poor on the first night, impacting the overall service sentiment.
Location
10
Good location mentioned, contributing positively to the overall sentiment.
Room Quality
8.74
Overall comfort of the bed and room was mentioned positively, but there were concerns about cleanliness.
Amenities
9.27
Basic amenities were covered, though specific requests like sealed bottled water were noted absent.
Value for Money
8.73
Some food items were considered expensive and not good value for money.
Food and Beverage
9.28
Breakfast was described positively, though there were comments regarding dinner.
Overall Experience
9.77
Generally positive experiences reported, with enjoyment expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:55

Property Description

Charming Accommodation in Castlewellan

Shared Lounge and Restaurant: Relax in our cozy shared lounge or enjoy a delicious meal at our on-site restaurant.

Scenic Mountain Views: Wake up to breathtaking mountain views from select rooms, complete with a coffee machine for your convenience.

Cycling and Adventure: Explore the picturesque surroundings with a bike ride - available for hire at the hotel.

Experience comfort and serenity at Hillyard House Hotel. Book your stay now for a memorable getaway.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for £20 per person per night when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 854 reviews
Cleanliness: 8.28
Service: 8.75
Location: 10
Room Quality: 8.74
Amenities: 9.27
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 9.77
P
Paula • couple • gb
9
Comfortable stay in an excellent location
Pros:

Friendly staff. Large bed, stylish bar and breakfast

Cons:

The ambience of the restaurant was lacking- a bit cafe like considering the price tag.

2026-03-21 • via Nuitee
B
barry • family_with_children • ie
9
Lovely accommodation, good location for our stay.
Pros:

Lovely clean room, perfect temperature and extremely quiet.

Cons:

No water available in room, mini bar empty.

2026-03-21 • via Nuitee
B
Brendan • couple • gb
8
2026-03-21 • via Nuitee
C
Catherine • extended_group • gb
9
2026-03-20 • via Nuitee
C
Ciaran • couple • gb
10
2026-03-19 • via Nuitee
E
Emma • solo_traveller • gb
9
2026-03-18 • via Nuitee
L
Louise • couple • ie
7
Clean hotel, fine for a nights stay
Pros:

Very clean, in centre of town, nice staff, nice bathroom

Cons:

Only coffee making facilities in the room, no kettle or teabags
Fire Alarm went off in the middle of the night for a good 40 minutes id say, it cant be helped but it felt like it was on forever

Also there was no bar food on a sunday evening so we had to go elsewhere, strange for a hotel, restaurant was open but it was very busy as it was mothers day & kids everywhere

2026-03-18 • via Nuitee
M
Melissa • couple • gb
9
2026-03-16 • via Nuitee
M
MARTINA • solo_traveller • gb
9
2026-03-15 • via Nuitee
E
eleanor • couple • gb
9
Lovely stay- would definitely return!
Pros:

Lovely boutique hotel at the entrance to Castlewellan forest park - best breakfast I’ve ever had in a hotel- freshly made. Walked to the walled garden in the forest park & around the lake.

Cons:

Wee bit of mould needs removed from the shower area & shower mat covered in mould. Also need a mirror above desk area where the sockets are for drying hair

2026-03-14 • via Nuitee
J
Jeremy • couple • ca
10
2026-03-12 • via Nuitee
G
Gemma • couple • gb
8
2026-03-12 • via Nuitee
S
Sinéad • solo_traveller • ie
10
2026-03-08 • via Nuitee
J
Jonathan • couple • gb
10
2026-03-08 • via Nuitee
S
Stephanie • couple • gb
9
2026-03-04 • via Nuitee
M
Martin • solo_traveller • gb
10
Brilliant
Pros:

Everything

Cons:

Nothing

2026-03-03 • via Nuitee
I
Ian • couple • gb
10
Pros:

Modern interior in the dining area and bar. Bedroom very comfortable and great sizeable shower room. All staff very friendly

Cons:

All good

2026-03-02 • via Nuitee
K
Kelly • couple • ie
10
Great friendly staff, great hotel.
Pros:

Great hotel, modern, clean, great staff who gave us great tips about local things to do and see. Free parking right outside or just across the street. Would highly recommend.

Cons:

Can't think of anything! Only thing I'd say is the restaurant is a bit on the expensive side, but to be honest it was very high quality, so worth every penny.

2026-03-02 • via Nuitee
S
Stephen • couple • gb
10
Pros:

Our second time staying and the staff are amazing. The rooms are spotless with good facilities . Can't fault the hotel or the service

2026-03-01 • via Nuitee
H
harten • solo_traveller • ie
8
2026-03-01 • via Nuitee