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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Barber/beauty shop
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Currency exchange
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Valet parking
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Grocery deliveries
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Wheelchair accessible
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Kid meals
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Lockers
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Toilet with grab rails
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Public transport tickets
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Bike tours
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Live music/performance
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Themed dinner nights
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Broadcast Live sport events
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation: Hotel Palm Grand Naraina offers elegant 4-star accommodation in New Delhi, with modern amenities and a beautiful garden for guests to enjoy.
Culinary Delights: Indulge in a variety of dining options at the hotel, from buffet to à la carte, with a restaurant serving delicious American, Chinese, and Indian cuisine, including vegetarian and halal choices.
Convenient Services: Benefit from a range of services including a concierge, tour desk, 24-hour front desk, and currency exchange, ensuring a hassle-free stay at Hotel Palm Grand Naraina.
Experience comfort and convenience in the heart of New Delhi at Hotel Palm Grand Naraina - Couple Friendly Local IDs Accepted.
A deposit may be required at the property.
Location
Guest Reviews
Good
Everthing was good
No booking cordination between Booking.com and Palm Grand, wo you except my booking but they deny my booking i am reached the hotel and they said they have no booking registered from our side,,,,Pathetic
The rooms shown in pictures are not available.
Nice and clean hotel, nice staff and position amazing in Delhi,
Location
Service and facilities
the only thing was good is only location
It was not so good to stay there, no kitchen was there, no staff service was good, after paying 2500 INR we should get service update, telephone 📞 service was out of service,
We booked a Queen Double Room with Balcony through Booking.com and paid the corresponding higher price for that room category. On arrival, we were given a standard room with no balcony. When we raised this with hotel staff, we were simply told they "did not have a room with a balcony available," with no offer of compensation, apology, or alternative solution at the time.
This felt less like an isolated inventory issue and more like a mismatch between what's advertised on the booking platform and what's actually offered at check-in — guests paying premium prices for specific room features should be able to rely on getting what they booked, or at minimum be notified and compensated in advance rather than finding out only at arrival.
The room we were given was also less well-maintained compared to what the listing photos and description implied for our booked category.
I'd recommend other travelers confirm room availability directly with the hotel before booking a specific room type here, and be prepared to document your booking confirmation in case of a similar downgrade.
I highly recommend this hotel to anyone looking for great service.
Polite staff, very clean rooms, good service.
Especially the room. It was big enough and it doesn't have most of the stuff that we need.
Staffs behaviour. I feel like they are not okay to do their work. I mentioned a problem around 20 times but still they are ignoring and they are very lenient. They will not serve the bottles correctly if we are asking them to give but still they are ignoring the words. And about room cleaning also they are not doing it properly. .
De ligging
Het was vies, er kwam geen water uit de douche, vlekken in de lakens, slecht Engels bij de receptie, geen handdoeken. Amateurs ten top!
Need more cleaning
Bathroom
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