Kings Hotel

Hotels
7.9 (733 reviews)
Kingston Passage, Newmarket , Newmarket , gb

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Pets allowed

Facilities

Nightclub
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Cons:
Small rooms
Issues with amenities

Categories

Cleanliness
7.29
Some guests found the rooms clean, but others noted issues with the size and amenities.
Service
8.76
Staff were frequently described as friendly and helpful.
Location
8.8
Many reviews highlighted the great location of the hotel.
Room Quality
6.75
Rooms were often noted as small, with some guests expressing disappointment.
Amenities
7.78
Facilities were varied; some guests appreciated the choices, while others noted deficiencies.
Value for Money
7.24
Some reviews indicated concerns over pricing relative to room size and amenities.
Food and Beverage
7.79
Dining options received mixed reviews; some enjoyed the food while others had issues.
Overall Experience
8.76
Overall, many guests enjoyed their stay despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:49

Property Description

Luxurious Accommodation and Dining Experience

Variety of Room Options
Choose from single, double, twin, or triple rooms, all equipped with modern amenities and comfortable bedding for a restful stay.

Convenient Location and Nearby Attractions
Situated just off Newmarket High Street, indulge in the vibrant local scene with easy access to shops, restaurants, and the renowned Newmarket Racecourse.

Exclusive Amenities and Services
Enjoy complimentary WiFi, on-site parking, and a high-quality restaurant and cocktail bar, perfect for unwinding after a day of exploring.

Book your stay at Kings Hotel now for an unforgettable experience in Newmarket!

Important information:

Please note that any smoking or excessive damage will be subject to a £100 fine.
• Children under 18 years old must be supervised at all times.
• Please note that there is no elevator access to rooms located on the first floor or higher. If you require a ground floor room due to mobility needs, please contact us in advance to make arrangements.
• Please be aware that the property has a busy restaurant, bar & venue in the center of Newmarket, and as such you may experience some noise disturbance from the venue or from neighboring public houses.
Please note that the property does not accept cash payments.
• Small-Medium pets are allowed in two of Superior Rooms only. Pets must be supervised at all times. Please contact the property before booking if you are traveling with pets in order to ensure the correct room is allocated, subject to availability and a charge of £20.00 per pet, per nightGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 3.50 per day.

Location

Guest Reviews

7.9
Based on 733 reviews
Cleanliness: 7.29
Service: 8.76
Location: 8.8
Room Quality: 6.75
Amenities: 7.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 8.76
V
Vere • couple • gb
10
2026-02-14 • via Nuitee
E
Eleonora • extended_group • it
8
2026-02-08 • via Nuitee
M
Molly • solo_traveller • gb
9
2026-01-24 • via Nuitee
C
Christopher • solo_traveller • gb
10
Very pleasant, and relaxing sfter a long day at the sales.
Pros:

I didn't have breakfast but the meal the night before was very good. Staff are excellant. Location is just great for tatttersalls sales.

2026-01-20 • via Nuitee
L
Lene Tambo • solo_traveller • ie
6
2026-01-20 • via Nuitee
D
Dean • couple • gb
7
Great location fantastic staff & an amazing building but listing was not what we paid for
Pros:

Location was perfect staff were great warm & welcoming…

Cons:

Description was not per listing
No balcony
Load music from down stairs party
No double bed two single beds pushed together

2026-01-19 • via Nuitee
T
Terri • solo_traveller • gb
5
Pros:

Food, beer garden, location.

Cons:

2 single beds pushed together. It's hard to exit in the morning..Very noisy guest next door

2026-01-19 • via Nuitee
K
Kristie • couple • gb
4
Not the best and not worth money
Pros:

The face and lobby was well designed

Cons:

Rooms were so far apart, got an email saying my room would be a double with bath and when we arrived it had a shower no bath, window didn’t lock and was off a stairwell where anyone could of got in if they wanted so didn’t sleep well knowing it didn’t lock, when first arrived took abit of tissue of toilet roll holder and the toilet roll holder fell off the wall. Toilet door was stiff to open I had to shove the door hard and hurt myself.

2026-01-19 • via Nuitee
L
Leanda • couple • gb
8
Perfectly functional
Pros:

Location, lovely bar, served food

Cons:

A bit dated in places

2026-01-19 • via Nuitee
G
Gary • couple • gb
7
Odd mixture of old English and aisan ¿?
Pros:

Very nice beer/dining garden.

Cons:

Breakfast was not provided as Std. A breakfast pack could be purchased. I missed this when booking so I would not have booked anyway.

2026-01-19 • via Nuitee
J
Jason • solo_traveller • ie
8
2026-01-19 • via Nuitee
A
Ali • solo_traveller • gb
9
Excellent with good facilities
Pros:

Excellent

2026-01-17 • via Nuitee
C
Caputo • couple • gb
8
Great value for the money
2026-01-13 • via Nuitee
M
Marcel • solo_traveller • gb
10
2026-01-10 • via Nuitee
C
colorado • couple • gb
8
2026-01-05 • via Nuitee
J
Jane • couple • gb
9
A pleasant stay
Pros:

Facilities

Cons:

The technical room door entrance system. A simpler card slot would be easier to use.

2026-01-03 • via Nuitee
M
Michael • couple • ie
3
Disappointing. Would not recommend.
Pros:

There was no sit down breakfast/ meal facility available

Cons:

Reception was closed for two days during our four day stay so no fresh towels on those days.

2025-12-28 • via Nuitee
L
Laws • solo_traveller • gb
9
Pros:

Good choice of rooms.

Cons:

Parking was a problem

2025-12-23 • via Nuitee
B
beatrice • solo_traveller • gb
7
good value
Pros:

great location, big comfortable bed

Cons:

room was quite cramped

2025-12-16 • via Nuitee
L
Lesley • couple • gb
10
2025-12-15 • via Nuitee