Kings Hotel

Hotels
7.9 (804 reviews)
Kingston Passage, Newmarket , Newmarket , gb

Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Heating
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Cons:
Small rooms
Issues with amenities

Categories

Cleanliness
7.29
Some guests found the rooms clean, but others noted issues with the size and amenities.
Service
8.76
Staff were frequently described as friendly and helpful.
Location
8.8
Many reviews highlighted the great location of the hotel.
Room Quality
6.75
Rooms were often noted as small, with some guests expressing disappointment.
Amenities
7.78
Facilities were varied; some guests appreciated the choices, while others noted deficiencies.
Value for Money
7.24
Some reviews indicated concerns over pricing relative to room size and amenities.
Food and Beverage
7.79
Dining options received mixed reviews; some enjoyed the food while others had issues.
Overall Experience
8.76
Overall, many guests enjoyed their stay despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:49

Property Description

Luxurious Accommodation and Dining Experience

Variety of Room Options
Choose from single, double, twin, or triple rooms, all equipped with modern amenities and comfortable bedding for a restful stay.

Convenient Location and Nearby Attractions
Situated just off Newmarket High Street, indulge in the vibrant local scene with easy access to shops, restaurants, and the renowned Newmarket Racecourse.

Exclusive Amenities and Services
Enjoy complimentary WiFi, on-site parking, and a high-quality restaurant and cocktail bar, perfect for unwinding after a day of exploring.

Book your stay at Kings Hotel now for an unforgettable experience in Newmarket!

Important information:

Please note that any smoking or excessive damage will be subject to a £100 fine.
• Children under 18 years old must be supervised at all times.
• Please note that there is no elevator access to rooms located on the first floor or higher. If you require a ground floor room due to mobility needs, please contact us in advance to make arrangements.
• Please be aware that the property has a busy restaurant, bar & venue in the center of Newmarket, and as such you may experience some noise disturbance from the venue or from neighboring public houses.
Please note that the property does not accept cash payments.
• Small-Medium pets are allowed in two of Superior Rooms only. Pets must be supervised at all times. Please contact the property before booking if you are traveling with pets in order to ensure the correct room is allocated, subject to availability and a charge of £20.00 per pet, per nightGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 3.50 per day.

Location

Guest Reviews

7.9
Based on 804 reviews
Cleanliness: 7.29
Service: 8.76
Location: 8.8
Room Quality: 6.75
Amenities: 7.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 8.76
B
beverley solo_traveller gb
10
A really friendly, clean, comfortable hotel - makes you feel at home :-)
Pros:

i was asked if I wanted an upgrade on arrival as only booked single room/single bed and for a minimal fee upgraded. Room was exceptionally clean and a great shower + bed was very comfy + great air con. Staff were really helpful and friendly and we stayed to watch the footy in the bar drinking really good quality wine and having fun.

The garden area is lovely and the general atmostphere of the hotel was a really friendly vibe.

Would recommend and stay again if going to Newmarket :-)

2026-07-03 via Nuitee
D
Daniel solo_traveller gb
8
2026-07-02 via Nuitee
M
Mouhamadou solo_traveller gb
7
2026-07-01 via Nuitee
L
Laura solo_traveller gb
3
Pros:

Staff was nice

Cons:

Like a maze. No parking. Food terrible.

2026-07-01 via Nuitee
S
Sharon couple be
9
We had a very comfortable time there and would welcome the opportunity to visit there again.
Pros:

This hotel is a hidden gem. On drawing up in the car park we were not sure what to expect but once we were through to the reception we were delighted with the new, clean and tasteful decor. The staff were very helpful and explained everything we needed to know. We had booked a small room with a large double bed. The room was compact but turned out to be spacious enough with every convenience from air conditioning to a fridge, toaster, kettle and microwave. The ensuite shower was powerful, the bed was very comfortable. Everything was very clean. We were impressed with this boutique style hotel and hope to stay there again soon.

Cons:

The entrance hall at the front door does not give a true impression of the rest of the hotel.

2026-06-30 via Nuitee
I
ITW couple gb
9
2026-06-29 via Nuitee
S
Sue couple gb
9
Lovely hotel, good location, friendly staff.
Pros:

The rooms were lovely, clean, equipped with everything you need. Historic building with modern rooms.

Cons:

Nothing, we only spent one night.

2026-06-29 via Nuitee
D
Dixon solo_traveller gb
8
Pros:

Lovely friendly staff, very nice location.
Didn't realise it was disco/ loud music untill late.
That is my fault for not checking.

2026-06-29 via Nuitee
K
Karen couple gb
3
Noisy
Pros:

Nothing

Cons:

Stated there was free parking on the booking.com web site but it was first come first serve and where you could park was very precarious parking spaces

2026-06-28 via Nuitee
R
Richard couple gb
10
Short notice booking, staff were really helpful and friendly. This is now my ‘go to’ when I stay in Newmarket
Pros:

Friendly staff, spacious rooms, clean and excellent value

Cons:

Parking was a bit limited

2026-06-28 via Nuitee
S
Suzanne Mary couple gb
9
Enjoyed our stay would stay here again
Pros:

Staff were friendly and helpful especially the manager
Rooms were clean and bed comfortable

Cons:

Carpark is small

2026-06-28 via Nuitee
J
Jane solo_traveller us
10
Besides not having a/c and only working window facing the trash bins. It was a pleasant experience.
Pros:

Location and the staff were very friendly.

Cons:

I wish the room had a/c. The only working window I had faced the trash bins.

2026-06-27 via Nuitee
M
Martyn couple gb
10
2026-06-24 via Nuitee
T
terence solo_traveller fr
7
Cons:

Lack of car parking would prevent me from booking again.

2026-06-22 via Nuitee
S
scott couple gb
10
2026-06-21 via Nuitee
T
Toni couple gb
9
2026-06-20 via Nuitee
L
Laura extended_group gb
8
Great place to stay if you are going to the races
Pros:

Great location, amazing price. Loved the walk in dressing room too. Also loved that we had a fridge.

Cons:

The bathroom was a little small and we only had one small fan which didn’t do much in the heat

2026-06-20 via Nuitee
R
Rachael extended_group gb
8
Stay after Newmarket Races
Pros:

Bed was really comfy and spacious

Cons:

There was a disco in the bar that didn't stop until after midnight

2026-06-20 via Nuitee
H
Henrik family_with_children se
6
Pros:

Området centralt och bra. Nära till affärer, restauranger.
Trevlig uteservering.

Cons:

Öppettider reception och mat/bar. Ingen i receptionen förrän kl 16.
Endast takeaway-frukost
Parkeringen fungerade inte optimalt.

2026-06-20 via Nuitee
P
Paul solo_traveller gb
7
Cons:

Forget the carpark, very small. If you do manage to get a space, you're likely to get boxed in! Use nearby pubic car park or park on the main street (free 6pm-8am)

2026-06-18 via Nuitee