Kings Hotel

Hotels
7.9 (770 reviews)
Kingston Passage, Newmarket , Newmarket , gb

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Pets allowed

Facilities

Nightclub
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Cons:
Small rooms
Issues with amenities

Categories

Cleanliness
7.29
Some guests found the rooms clean, but others noted issues with the size and amenities.
Service
8.76
Staff were frequently described as friendly and helpful.
Location
8.8
Many reviews highlighted the great location of the hotel.
Room Quality
6.75
Rooms were often noted as small, with some guests expressing disappointment.
Amenities
7.78
Facilities were varied; some guests appreciated the choices, while others noted deficiencies.
Value for Money
7.24
Some reviews indicated concerns over pricing relative to room size and amenities.
Food and Beverage
7.79
Dining options received mixed reviews; some enjoyed the food while others had issues.
Overall Experience
8.76
Overall, many guests enjoyed their stay despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:49

Property Description

Luxurious Accommodation and Dining Experience

Variety of Room Options
Choose from single, double, twin, or triple rooms, all equipped with modern amenities and comfortable bedding for a restful stay.

Convenient Location and Nearby Attractions
Situated just off Newmarket High Street, indulge in the vibrant local scene with easy access to shops, restaurants, and the renowned Newmarket Racecourse.

Exclusive Amenities and Services
Enjoy complimentary WiFi, on-site parking, and a high-quality restaurant and cocktail bar, perfect for unwinding after a day of exploring.

Book your stay at Kings Hotel now for an unforgettable experience in Newmarket!

Important information:

Please note that any smoking or excessive damage will be subject to a £100 fine.
• Children under 18 years old must be supervised at all times.
• Please note that there is no elevator access to rooms located on the first floor or higher. If you require a ground floor room due to mobility needs, please contact us in advance to make arrangements.
• Please be aware that the property has a busy restaurant, bar & venue in the center of Newmarket, and as such you may experience some noise disturbance from the venue or from neighboring public houses.
Please note that the property does not accept cash payments.
• Small-Medium pets are allowed in two of Superior Rooms only. Pets must be supervised at all times. Please contact the property before booking if you are traveling with pets in order to ensure the correct room is allocated, subject to availability and a charge of £20.00 per pet, per nightGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 3.50 per day.

Location

Guest Reviews

7.9
Based on 770 reviews
Cleanliness: 7.29
Service: 8.76
Location: 8.8
Room Quality: 6.75
Amenities: 7.78
Value for Money: 7.24
Food and Beverage: 7.79
Overall Experience: 8.76
R
Richard • couple • ie
7
2026-05-18 • via Nuitee
M
Michael • couple • gb
10
It was very clean comfortable friendly and a relaxing stay
Pros:

For the price we paid I was pleasantly surprised how nice the hotel was! It exceeded our expectations

Cons:

Not applicable

2026-05-18 • via Nuitee
T
Tamas • solo_traveller • gb
8
2026-05-13 • via Nuitee
T
Tricia • solo_traveller • gb
10
Lovely stay
Pros:

Good location and friendly accommodating staff

Cons:

Nothing

2026-05-12 • via Nuitee
H
Hannah • couple • gb
7
Pros:

Very comfy bed

Cons:

Price of breakfast

2026-05-11 • via Nuitee
O
Oliver • solo_traveller • gb
7
Pros:

Everything with the room, check in and out, was seamless.

Cons:

The noisy music (I was room 10) from below on Friday and Saturday night. It stopped at around midnight.

2026-05-11 • via Nuitee
M
Margaret • couple • gb
10
This hotel is like a palace the staff are so helpful
Pros:

Very posh

Cons:

There was nothing I didn’t like about this property very clean and comfortable there are not many hotels like this one

2026-05-10 • via Nuitee
C
chris carpet • solo_traveller • gb
10
Friends Mildenhall
Pros:

Very friendly and welcoming staff.
We got back at 21.50 and asked if kitchen was still open. The manager said let me serve this lady and I will open. We had a really good meal. Well worth it.

Cons:

Nothing really

2026-05-10 • via Nuitee
S
Steve • solo_traveller • gb
8
Cons:

No remote control...😆

2026-05-06 • via Nuitee
A
Aleksandras • couple • gb
8
2026-05-05 • via Nuitee
T
Toby • solo_traveller • gb
10
2026-05-05 • via Nuitee
C
Charlie • couple • gb
8
2026-05-05 • via Nuitee
J
Josh • couple • gb
8
2026-05-03 • via Nuitee
M
Martin • couple • gb
8
Short and sweet
Pros:

Perfect location

Cons:

As above

2026-05-01 • via Nuitee
T
Tatiana • couple • us
10
Pros:

Very friendly staff. Delicious food and very good cocktails.

2026-04-27 • via Nuitee
J
Jonathan • solo_traveller • gb
5
2026-04-19 • via Nuitee
A
Arran • solo_traveller • gb
6
2026-04-19 • via Nuitee
S
sowole • solo_traveller • gb
9
2026-04-17 • via Nuitee
P
Paul • extended_group • gb
7
Did what it needed but over priced
Pros:

Location

Cons:

Parking, room was dusty, lack of milk for drinks.

2026-04-17 • via Nuitee
A
Abd halil • couple • il
10
Pros:

🐎

Cons:

🐎

2026-04-08 • via Nuitee