Citismart Hotel Pekanbaru

Hotels
6.8 (12 reviews)
Jalan Gatot Subroto No 5 , Pekanbaru , id

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Massage services
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Clean and comfortable place
Friendly service
Cons:
N/A

Categories

Cleanliness
6.05
Standard quality for this hotel tier.
Service
7.05
Sangat suka, indicating a positive sentiment.
Location
7.05
Standard quality for this hotel tier.
Room Quality
6.55
Standard quality for this hotel tier.
Amenities
7.55
Standard quality for this hotel tier.
Value for Money
6.55
Standard quality for this hotel tier.
Food and Beverage
6.55
Standard quality for this hotel tier.
Overall Experience
7.05
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 03:54

Property Description

Convenient Location
Modern Amenities
Family-Friendly Accommodation

To experience the convenience and comfort at Citismart Hotel Pekanbaru, book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

6.8
Based on 12 reviews
Cleanliness: 6.05
Service: 7.05
Location: 7.05
Room Quality: 6.55
Amenities: 7.55
Value for Money: 6.55
Food and Beverage: 6.55
Overall Experience: 7.05
P
Putri • family_with_children • id
7
Semua aman saja dan terkendali
Pros:

Sangat suka

Cons:

Tempatnya nyaman

2026-02-26 • via Nuitee
R
Rumondang • family_with_children • id
7
2026-01-28 • via Nuitee
M
Marlina • review category business travellers • id
1
Not gonna back anymore.
Pros:

Nothing, all are bad for that price.

Cons:

The room is full of cockroaches , not properly cleaned. The bed has some stained like blood.

2025-03-13 • via Nuitee
R
Rusli • review category business travellers • id
3
Poor
2025-01-22 • via Nuitee
M
Mruslan • review category business travellers • my
9
Good
Pros:

Good

Cons:

Small room

2024-07-08 • via Nuitee
M
Mruslan • family with young children • my
10
Exceptional
2024-02-03 • via Nuitee
S
Safie • family with young children • my
9
Superb
2024-01-15 • via Nuitee
J
Jhen • family with young children • id
8
Very good
2023-04-29 • via Nuitee
J
Jhen • family with young children • id
8
Very good
2023-04-01 • via Nuitee
M
Mohd • review category business travellers • my
8
Very good
2023-02-26 • via Nuitee
S
Saharil • family with young children • my
4
Disappointing
Pros:

It was a budget hotel
Ok for the price

Cons:

There was small cockroaches when we entered one of the rooms

2023-02-19 • via Nuitee
H
Hani • review category business travellers • id
8
Very good
2022-08-31 • via Nuitee