Jade Hotel

Hotels
8.6 (50 reviews)
Thôn Xuân Tiến, Thị Trấn Phong Nha, Huyện Bố Trạch , Phong Nha , vn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location

Categories

Cleanliness
8.95
The hotel is very clean and well-maintained, as highlighted in the reviews.
Service
8.75
Staff is very enthusiastic, attentive, and hospitable.
Location
8.95
The hotel's location is excellent with a beautiful view.
Room Quality
8.45
Standard quality for this hotel tier.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
8.25
Standard quality for this hotel tier.
Food and Beverage
8.45
Standard quality for this hotel tier.
Overall Experience
8.55
A well-rounded experience as reflected by the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 08:39

Property Description

Luxurious Outdoor Amenities
Jade Hotel boasts an outdoor swimming pool, a serene garden, and a charming terrace for guests to unwind and relax in the heart of Phong Nha.

Exceptional Services
With a 24-hour front desk, convenient airport transfers, and attentive room service, our dedicated staff ensures a seamless and comfortable stay for every guest.

Modern Comforts in Every Room
Each room at Jade Hotel features a private balcony, along with a well-appointed bathroom complete with a bidet, complimentary toiletries, and a hairdryer.

Experience the epitome of comfort and hospitality at Jade Hotel. Book your stay now for an unforgettable getaway in Phong Nha!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Adults stay for VND 100,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 50 reviews
Cleanliness: 8.95
Service: 8.75
Location: 8.95
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.25
Food and Beverage: 8.45
Overall Experience: 8.55
T
Thuý couple vn
10
Nhân viên rất nhiệt tình, chu đáo và hiếu khách
Pros:

Khách sạn rất sạch sẽ thoáng mát. Phù hợp với gia đình có con. Bể bơi nhìn ra sông. Rất đẹp

2025-08-26 via Nuitee
R
Raphael family_with_children be
9
Prix , emplacement , piscine
Pros:

La vue , l’emplacement , la gentillesse , 5 minutes de l’embarcadère

2025-07-25 via Nuitee
K
Kimberley solo traveller gb
10
Would definitely stay again
Pros:

Amazing views from the room, stunning pool looking right out onto the river, very comfortable beds, clean room, really helpful staff

2025-05-30 via Nuitee
J
Jay young couple gb
7
Good
Pros:

Staff were super friendly and welcoming, hotel is in a great location, on the Main Street where all shops and restaurants are.

Cons:

The hotel was super noisy in the evening. We stayed on the bottom floor and there were so many people right outside our room. Very loud.

2025-04-30 via Nuitee
I
Ian young couple nz
10
Fabulous location and hosts, so friendly and you feel like you’re well deep in Vietnam!
Pros:

Everything! Not sure why you’d stay anywhere else in the town. This place is tucked away only 150m from the Main Street. Lovely family run place, clean, big rooms and decent breakfast with a pool and a view direct into the river! Splendid

Cons:

Having to leave

2025-04-29 via Nuitee
A
Amy young couple ca
9
Superb
Pros:

Gwim and her family were lovely hosts. We loved the pool, it was definitely a highlight. We loved watching the boats go by and the sunset. The room and bathroom were very clean and the air conditioner was amazing.
Breakfast of an omelet and baguette with coffee is included and they do have another menu for other times of the day.
We had a beautiful view from our room of the courtyard and river. Just outside our room was a table where we sat while reading our books in a rain storm.
We would definitely recommend Jade Hotel.

2025-04-27 via Nuitee
O
Oscar young couple gb
9
Friendly, family-run and functional
Pros:

Jade was the perfect easy and affordable place to stay in Phong Nha. The staff were all incredibly friendly and amazingly accommodating - letting us check-in very early in the morning when our bus arrived, doing our laundry, and sorting us a motorbike. All the restaurants, bars and booking offices you could need are right around the corner too.

Cons:

Some of the rooms we first looked at had bugs in them, but the staff were very understanding and let us look at as many other rooms as we wanted, and the one we ended up in was great.

2025-04-12 via Nuitee
S
Sidsel group dk
10
Exceptional
Pros:

This family was welcoming us as if they were as pleased to see us, as any other guest they have ever hosted. Extremely friendly and warm and helpful, also late in the evening. The women of the house went out of her way in helping me to report my stolen passport, as she took me to the local police station, and handled all the communication for me in Vietnamese. Even if she doesn't speak a work of English, she was able to communicate and take good care of us using a translation app.
Warm and friendly family, whom I give my warmest accomplishments.

2025-04-09 via Nuitee
R
R. family with young children nl
9
Superb
Pros:

Perfect stay, kind welcoming host, of the main road but easy walkable to cafe restaurant and cave. Nice pool and seating area. Good room with hot water, good tour

Cons:

None

2025-03-29 via Nuitee
L
Lucy young couple gb
10
Amazing! Amazing! Very friendly staff, great location, very pretty views!
Pros:

Amazing! Very friendly staff, great location, very pretty views!

2025-03-28 via Nuitee
S
Singh solo traveller in
10
Exceptional
Pros:

Awesome stay. The caretakers were very helpful. They took care of almost all things needed. Very peaceful too.
100% recommend.

2025-03-07 via Nuitee
P
Poppy group gb
10
Exceptional
Pros:

Lovely staff went above and beyond

2025-02-21 via Nuitee
L
Luke solo traveller gb
10
Beautiful location and very thoughtful staff
Pros:

Very spacious room, lovely breakfast. And the most amazing view

Cons:

Nothing

2025-02-18 via Nuitee
H
Horatio young couple gb
8
Wonderful hosts, great breakfast, comfortable room and in a good location.
Pros:

The staff were wonderful, very accommodating and kind. The room was clean and spacious and the breakfast was great! Would reccomend people to stay here.

Cons:

Unfortunatley the swimming pool was being repaired and we didn’t know that at the time of booking. Luckily the friendliness of the staff and the cold weather meant we didn’t miss it too much and still had a great time staying there.

2025-01-28 via Nuitee
M
Megan young couple gb
7
Good
Pros:

The rooms were very clean with a large comfortable bed and good size bathroom. We didn't use the pool as it was cold and rainy but the pool area looked nice. The hotel is well located and has a really nice view out onto the river.

Cons:

The staff were friendly and helped us rent a motorbike for a good price but sometimes we couldn't find the staff when we needed to ask something. We hadn't realised until we checked the booking but we actually had breakfast included in our stay. Nobody ever offered or mentioned a breakfast until our last night (when we were leaving at 6am the next day) so we didn't have any. It was still good value without the breakfast so we didn't complain but maybe something to improve on.

2024-12-14 via Nuitee
S
Selena family with young children be
5
Passable
2024-10-30 via Nuitee
C
Christopher solo traveller us
10
Great views, cleanest rooms / bathroom, & best water pressure.
Pros:

Able to see great views of the mountains from the property grounds. The AC in my room was one of if not the best functioning AC unit I’ve come across in Vietnam. The bedroom & bathroom were also amongst the cleanest I’ve boarded in. The shower heads were also the best functioning of all hostels/hotels I’ve stayed at, the water pressure is hands down the best I’ve encountered as well.

2024-09-07 via Nuitee
L
Lucy young couple gb
7
Decent stay
Pros:

Pool was lovely, views were gorgeous, location was good.

Cons:

Bugs literally everywhere, no receptionist, would have been nice to have a fridge. Price seems too high for what it was.

2024-09-02 via Nuitee
I
Isar young couple ir
5
Passable
2024-07-14 via Nuitee
Đồng review category business travellers vn
10
Exceptional
2024-07-07 via Nuitee