Hotel Palace

Hotels
8.4 (426 reviews)
Ieperstraat 34 , Poperinge , be

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
Luggage storage
Fax/photocopying
Ironing service
Packed lunches
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast quality
Cons:
Tobacco smell in areas
Small bathrooms
Bar not open

Categories

Cleanliness
7.48
Several mentions of tobacco smell and unserviced rooms have affected overall cleanliness ratings.
Service
8.95
Friendly and helpful staff were frequently mentioned, contributing to a positive impression.
Location
8.99
Excellent location in town center received high praise from multiple reviews.
Room Quality
7.94
Rooms were generally comfortable, but small bathrooms were noted, affecting the score.
Amenities
7.97
Although amenities were satisfactory, issues like the bar not being open affected scores.
Value for Money
8.43
Multiple reviews indicate good value for the facilities offered, especially breakfast.
Food and Beverage
8.98
Breakfast quality and variety received favorable comments.
Overall Experience
8.45
Overall positive experiences shared in reviews, with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:48

Property Description

Charming Hotel Palace in the Heart of Poperinge

Comfortable Rooms and Free WiFi
Discover simple yet functional rooms at Hotel Palace, each equipped with a TV and modern private bathroom. Stay connected with complimentary WiFi during your stay.

Convenient Location and Nearby Attractions
Located a short walk from Poperinge Railway Station, Hotel Palace is also close to the French border and a drive away from the historic centre of Brugge. Explore the best of both worlds with ease.

Delightful Dining Experience and Traditional Bar
Indulge in Belgian cuisine and seasonal specialties at the hotel restaurant, or unwind with a selection of 100 different beers in the cozy pub-style bar.

Book your stay at Hotel Palace now for a memorable experience in Poperinge!

Important information:

Please note that the restaurant and bar are closed on Sunday evening and on Monday.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.4
Based on 426 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.45
J
Joëlle • solo_traveller • be
8
Rien que du positif.
Pros:

J'ai aimé l'accueil du propriétaire àmon arrivée.
La gentillesse de la propriétaire au petit déjeuner.

Cons:

Les commentaires super méchants sur le net de certaines personnes concernant monsieur.
Ce n'est absolument pas vrai..
Il est très gentil ..
Je déteste la méchanceté gratuite..

2026-02-13 • via Nuitee
M
Marcin • solo_traveller • pl
7
2026-02-10 • via Nuitee
C
Clifford • couple • gb
8
Pros:

The room and it's facilities were fine. Breakfast was varied and plentiful. Staff were helpful.

Cons:

1/ The stairwell stank of tobacco smoke, though the bedroom and breakfast room were fine. 2/ Public parking nearby was time limited but that is not the responsibility of the hotel.

2026-01-19 • via Nuitee
B
Bea • couple • be
8
Goed tot zeer goed
Pros:

Locatie , parking hour de deur.

Cons:

Nacht lawaai van autos

2026-01-19 • via Nuitee
F
Francine • solo_traveller • be
10
Heb ervan genieten en het ontbijt was heerlijk!
Pros:

Mooie slaapkamer, heel goed bed! Badkamer in orde! Goeie douche! Alles oké! Prima ontbijt!

Cons:

Alles was oké maar een pluspunt zou zijn als er een lift aanwezig zou zijn…

2026-01-19 • via Nuitee
C
chris • family_with_children • gb
9
Pros:

The manager found a secure place to keep our bikes for the night

Cons:

Bad smell in toilet area.

2026-01-19 • via Nuitee
A
André • family_with_children • be
10
Fantastisch
Pros:

Veel ruimte en zeer proper.

Cons:

Niets

2026-01-19 • via Nuitee
H
Hiske • couple • nl
8
2026-01-19 • via Nuitee
V
veerle • couple • be
10
Pros:

Als was zeer naar wens

Cons:

niets

2026-01-19 • via Nuitee
H
Hugo • family_with_children • be
9
Zeer goed en zeer klantvriendelijk
Pros:

Alles oké

Cons:

Niks

2026-01-19 • via Nuitee
M
Matthieu • family_with_children • be
8
Agréable
Pros:

Non petit déjeuner et excellente localisation

Cons:

Le personnel était incapable de changer la date de la réservation Booking (qui m’indiquait pourtant qu’une validation de ma demande de changement de date par le personnel était nécessaire) Même en les appelant, ils se déclaraient incapables. J’ai finalement moi-même annulé et procède à une nouvelle réservation à une autre date. Une mise à jour de leurs compétences informatiques semble nécessaire.

2026-01-19 • via Nuitee
H
Hendrik • extended_group • be
7
2026-01-19 • via Nuitee
C
Cathrina • family_with_children • nz
9
Pros:

Staff were helpful. It was right next to a cycle hire shop, which is why I booked there. The room was large and clean.

Cons:

There was no lift. I was told that it said this on the website but I couldn't find that information. The staff carried my heavy suitcase up for me. Unfortunately someone smoked in the bar and the smell drifted up to the rooms.

2026-01-15 • via Nuitee
G
Geert • couple • be
8
2026-01-03 • via Nuitee
S
Sylvia • extended_group • gb
10
Enjoyed it all
Pros:

Lovely hotel very central just what we wanted . Thank you x

2025-12-10 • via Nuitee
E
Erick • couple • fr
10
Pros:

La propreté et le calme et l’emplacement excellente et la réceptionniste une dame très gentille et à l’écoute je vraiment aimer .
Je recommande cette hôtel

2025-12-07 • via Nuitee
S
Solenne • couple • fr
7
Pros:

Tout

2025-12-03 • via Nuitee
G
Gerrit • solo_traveller • nl
8
2025-12-03 • via Nuitee
D
Duka • family_with_children • ua
8
2025-11-19 • via Nuitee
J
Jurgen • extended_group • be
9
Excellent value for money!
Pros:

Good location. free parking 5 min walk. Very nice breakfast. Rooms small but comfortable and clean. Good beds.

Cons:

small bathroom

2025-11-17 • via Nuitee