Hotel Palace

Hotels
8.4 (442 reviews)
Ieperstraat 34 , Poperinge , be

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
Luggage storage
Fax/photocopying
Ironing service
Packed lunches
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast quality
Cons:
Tobacco smell in areas
Small bathrooms
Bar not open

Categories

Cleanliness
7.48
Several mentions of tobacco smell and unserviced rooms have affected overall cleanliness ratings.
Service
8.95
Friendly and helpful staff were frequently mentioned, contributing to a positive impression.
Location
8.99
Excellent location in town center received high praise from multiple reviews.
Room Quality
7.94
Rooms were generally comfortable, but small bathrooms were noted, affecting the score.
Amenities
7.97
Although amenities were satisfactory, issues like the bar not being open affected scores.
Value for Money
8.43
Multiple reviews indicate good value for the facilities offered, especially breakfast.
Food and Beverage
8.98
Breakfast quality and variety received favorable comments.
Overall Experience
8.45
Overall positive experiences shared in reviews, with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:48

Property Description

Charming Hotel Palace in the Heart of Poperinge

Comfortable Rooms and Free WiFi
Discover simple yet functional rooms at Hotel Palace, each equipped with a TV and modern private bathroom. Stay connected with complimentary WiFi during your stay.

Convenient Location and Nearby Attractions
Located a short walk from Poperinge Railway Station, Hotel Palace is also close to the French border and a drive away from the historic centre of Brugge. Explore the best of both worlds with ease.

Delightful Dining Experience and Traditional Bar
Indulge in Belgian cuisine and seasonal specialties at the hotel restaurant, or unwind with a selection of 100 different beers in the cozy pub-style bar.

Book your stay at Hotel Palace now for a memorable experience in Poperinge!

Important information:

Please note that the restaurant and bar are closed on Sunday evening and on Monday.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.4
Based on 442 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.45
L
Liliane couple be
9
Hartelijk echt
Pros:

Ruime en praktisch ingerichte kamer. Prima bedden.
Heerlijk ontbijtbuffet met verse fruitsla en ruim aanbod .
Hartelijke gastvrouw.

Cons:

Niks

2026-04-29 via Nuitee
H
Hans family_with_children nl
9
Prima hotel in centrum Poperinge
Pros:

We werden zeer vriendelijk ontvangen, de kamer is netjes en van alle gemakken voorzien. Het is schoon. We kregen een heerlijk ontbijt!

2026-04-28 via Nuitee
V
Vandevenne solo_traveller be
9
Pros:

Prima hotel. Goed centraal gelegen
Alles ok

Cons:

Niets

2026-04-27 via Nuitee
Y
yvan couple be
10
2026-04-25 via Nuitee
G
Gary extended_group gb
1
No comment
Pros:

Location

Cons:

Location

2026-04-23 via Nuitee
E
Estelle couple fr
6
Hôtel agréable , dommage d’y organiser des soirées
Pros:

Chambre confortable et personnel sympathique

Cons:

Une soirée très bruyante était organisée la nuit où nous y avons séjourné, nous avons donc très mal dormi

2026-04-19 via Nuitee
P
Paul family_with_children be
8
2026-04-18 via Nuitee
A
Agata solo_traveller be
10
2026-04-13 via Nuitee
J
John Vanhee couple be
9
Leuk
Pros:

Leuke bestemming

Cons:

Parkeren

2026-04-02 via Nuitee
J
Jacob couple de
9
Pros:

Sehr gute Lage zum Zentrum
Sehr freundliche und hilfsbereite Mitarbeiter
Fahrräder wurden sicher verwahrt

2026-03-30 via Nuitee
H
Hein couple be
10
ideaal
Pros:

super ontbijt

Cons:

niets

2026-03-19 via Nuitee
J
Junius solo_traveller be
8
2026-03-17 via Nuitee
D
DUBUISSON solo_traveller be
9
Confortable
Pros:

Rien à redire. Chambre propret confortable. Je voyageais seul donc superficie suffisante. Pour 2 cela semble fort petit

Cons:

J’ai rien à noté

2026-03-17 via Nuitee
C
christof extended_group be
10
2026-03-11 via Nuitee
R
Ronny family_with_children be
8
2026-03-09 via Nuitee
S
sofys solo_traveller be
10
Goed
Pros:

Het was in orde

Cons:

Niets

2026-03-05 via Nuitee
T
Tony family_with_children be
8
Pros:

Goed ontbijt , goeie ligging

2026-03-01 via Nuitee
J
Joëlle solo_traveller be
8
Rien que du positif.
Pros:

J'ai aimé l'accueil du propriétaire àmon arrivée.
La gentillesse de la propriétaire au petit déjeuner.

Cons:

Les commentaires super méchants sur le net de certaines personnes concernant monsieur.
Ce n'est absolument pas vrai..
Il est très gentil ..
Je déteste la méchanceté gratuite..

2026-02-13 via Nuitee
M
Marcin solo_traveller pl
7
2026-02-10 via Nuitee
M
Matthieu family_with_children be
8
Agréable
Pros:

Non petit déjeuner et excellente localisation

Cons:

Le personnel était incapable de changer la date de la réservation Booking (qui m’indiquait pourtant qu’une validation de ma demande de changement de date par le personnel était nécessaire) Même en les appelant, ils se déclaraient incapables. J’ai finalement moi-même annulé et procède à une nouvelle réservation à une autre date. Une mise à jour de leurs compétences informatiques semble nécessaire.

2026-01-19 via Nuitee