The Sebel Twin Towns

Hotels
The Sebel
8.8 (3169 reviews)
Cnr Griffith Street and Wharf Street , Gold Coast , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Rooms cleanliness issues
Basic housekeeping
Limited amenities

Categories

Cleanliness
8.16
Some reviews mention rooms were not very clean, but cleanliness is often noted as a positive aspect in general.
Service
9.13
Many reviews highlighted helpful and friendly staff.
Location
9.17
Location is consistently praised for its proximity to beaches and cafes.
Room Quality
8.62
Rooms are noted to be spacious, though some reviews mentioned minor issues with amenities.
Amenities
8.65
Amenities are generally well-received, despite some areas needing updates.
Value for Money
8.61
The price paid is generally considered good value, even with some criticisms.
Food and Beverage
9.16
The breakfast buffet received high praise for variety and quality.
Overall Experience
8.93
Overall, guests express satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:51

Property Description

Luxurious Accommodation near Stunning Beaches

Outdoor and Indoor Pools: Enjoy a refreshing swim in our outdoor pool or relax in the indoor pool for a more private experience.

Convenient Amenities: Benefit from free private parking, a fitness centre, and a restaurant all on-site for your convenience.

Nearby Attractions: Explore Coolangatta Beach just 200 meters away, Kirra Beach 600 meters away, and Greenmount Beach less than 1 km away.

Experience the ultimate relaxation and convenience at The Sebel Twin Towns - book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Maintenance work of the Ocean Tower roof will be carried out from 04/07/2026 to 07/05/2026.
Guests may experience some noise or light disturbances from 07:00 - 16:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for AUD 79.50 per person per night when using an existing bed.
    People 3 years old and over stay for AUD 79.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3169 reviews
Cleanliness: 8.16
Service: 9.13
Location: 9.17
Room Quality: 8.62
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 9.16
Overall Experience: 8.93
L
Laura solo_traveller au
10
Pros:

Beautiful rooms,great bed, big balconies with sea view, variety of teas,nice pool for laps and warm pool and sauna. Steps away from shops and restaurants but had a lovely complimentary breakfast buffet and safe undercover free parking...bonus undercover 1minute walk to the twin towers club....loved the stay..

2026-06-05 via Nuitee
S
sandra couple au
9
Really nice
Pros:

Location v.g. for a beach walk. Visit to twin towns.
Taking picture of qld/ nsw border.
Our room had good sea view and showed beautiful sunset. ( room 409)
Sauna. Small putt putt golf area.

Cons:

Nothing really.

2026-06-04 via Nuitee
B
Bob couple au
10
2026-06-03 via Nuitee
B
Bruce solo_traveller au
8
Better than expected
Pros:

Nice chain hotel, so you know what you’re getting but even still it was good - a little dated but very ok.
Great size room, comfy bed and good location - the buffet breakfast was actually worth acknowledging.

2026-06-03 via Nuitee
K
Kim couple au
7
Pros:

Breakfast was amazing, Kim the chef went out of her way to make sure my partner’s dietary requirements were met, location perfect

Cons:

Unfortunately had melted ice cream fall out of the freezer, left from previous guest, went over me and the carpet, as I was placing items in the refrigerator

2026-06-02 via Nuitee
L
Leanne solo_traveller au
10
Pros:

Awesome and amazing space

Cons:

Nothing

2026-06-02 via Nuitee
W
Wayne couple au
9
It was great and really y couldn't fault anything at all.
Pros:

Fresh, great variety and very well presented. Most of the staff were very friendly.

Cons:

There wasn't much i didn't like at all and we will definitely be staying there again.

2026-06-01 via Nuitee
E
Edward couple au
10
We would have stayed much longer but simply couldn’t .
Pros:

Everything including the breakfast

Cons:

Nothing

2026-06-01 via Nuitee
K
Katrina solo_traveller au
10
2026-06-01 via Nuitee
B
Bobek Bobby couple au
10
2026-05-31 via Nuitee
W
Wayne solo_traveller au
10
Pros:

The whole experience was truly professional, and staff were even more professional than i imagined, I have family that live overseas and up North and they always stay at The Sebel .

2026-05-31 via Nuitee
M
Margaret couple au
9
A lovely part of the Gold Coast/ NSW
Pros:

Lovely staff, great location, good breakfast, clean and comfortable

Cons:

Not enough gluten free options for breakfast

2026-05-31 via Nuitee
M
Margie couple au
10
Great
Pros:

Great

2026-05-31 via Nuitee
M
Margaret solo_traveller au
9
2026-05-30 via Nuitee
D
Debra couple au
10
We stayed here, as we had a show to see. It is conveniently located, staff are lovely. A short walk through the corridor
Pros:

Location

Cons:

Nothing

2026-05-30 via Nuitee
L
Louise couple au
10
Great location & accommodation
Pros:

Location

Cons:

Nothing

2026-05-29 via Nuitee
couple nz
8
Pros:

The staff were very friendly and helpful, especially in the restaurant for breakfast, which was excellent.

2026-05-27 via Nuitee
F
Frances solo_traveller au
10
Room had what I needed (& then some); staff helpful, friendly, polite; function room well appointed
Pros:

Location: Everything that I needed was in 1 place and everything else was only a short walk.
Breakfast: Plenty of choices but I'll never pass up a cooked breakfast

Cons:

Hard to say, as this is not what my 'accommodation' would usually look like (a first me, in this style of accommodation).

2026-05-26 via Nuitee
G
Graham couple gb
10
My first time visit to the Gold Coast, but hopefully not my last to the Sebel Twin Towns.
Pros:

This was my first visit/stay at the Sebel Twin Towns hotel and I have to say it certainly exceeded my expectations.
For example, the room was very large with two king size beds. Also, there was a mini kitchen in the room, plus a round table & four chairs.
I also thought the hotel and it's facilities were good value.
With two swimming pools - one inside, and one out, .gym, sauna, mini golf.
Situated close to the beach and 5 mins from a super market..
The breakfast is something else - superb!
I have never before seen a proper honeycomb running honey into a bowl at breakfast time.
Also the staff from reception, breakfast & cleaning, we're friendly, smiling & professional. They all seemed to take a pride in their work and helping guests enjoy their time at the hotel.

Cons:

Nothing!!!

2026-05-26 via Nuitee
D
David couple au
9
Pros:

good quality and variety every day

2026-05-26 via Nuitee