Balneo & SPA Hotel Aura

Hotels
8.7 (867 reviews)
25 Tsar Ivan Asen Str. , Velingrad , BG

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean spa and pool areas
Cons:
Room size issues
Limited food variety

Categories

Cleanliness
8.45
There were mixed reviews about cleanliness; some areas were noted to be satisfactory, but issues in room hygiene were mentioned.
Service
9.45
The staff were described as extremely friendly and attentive to guest needs.
Location
8.95
The location is convenient and quiet, providing a good environment for relaxation.
Room Quality
7.95
Some rooms were considered too small, and there were mentions of unpleasant odors.
Amenities
8.45
The spa and pool amenities received positive remarks, but complaints about the food variety were noted.
Value for Money
8.95
Overall value is perceived to be fair, though some items like drinks are considered overpriced.
Food and Beverage
8.45
The food was described as tasty and varied, but the breakfast offerings lacked sufficient variety.
Overall Experience
8.95
Despite some cons, the overall experience was rated positively with intentions to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:01

Property Description

Luxurious Spa Centre: Indulge in relaxation at our spa centre offering a hot tub, sauna, and hot spring bath. Whether you prefer the indoor pool or the year-round outdoor pool, rejuvenation awaits at Balneo Hotel Aura.

Scenic Views: Wake up to breathtaking views of the mountains or the pool from select rooms. Each room is equipped with modern amenities including a flat-screen TV and a private bathroom for your comfort.

Convenient Amenities: Enjoy the convenience of free WiFi, 24-hour front desk service, and complimentary public parking. For recreation, engage in a game of table tennis or explore the area with bike rentals.

Experience serenity and comfort at Balneo Hotel Aura. Book your stay now for an unforgettable retreat.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 867 reviews
Cleanliness: 8.45
Service: 9.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 8.95
P
Petyr • couple • bg
10
2026-11-06 • via Nuitee
K
krasimir mladenov • couple • bg
8
Pros:

Всичко бе повече от добре.Спа,басейни, водата бе топла.Храната бе разнообразна и вкусна.

2026-11-05 • via Nuitee
иван • couple • bg
9
2026-11-05 • via Nuitee
D
Doncheva Velikova • couple • bg
9
2026-11-04 • via Nuitee
G
Georgieva • family_with_children • bg
10
Pros:

Престоят беше невероятен.Храна, персонал, обслужване всичко е на много високо ниво.
Майка ми и тетка ми останаха очаровани.
Мястото е прекрасно, условията също.
Пакетът 5 дни, който те си избраха беше на достъпна цена , всичко, което включваше храна на блок маса, процедури, ежедневно почистване на стаите, изключително внимателен и любезен персонал.
Благодарности към всички, работодатели и персонал.Страхотни сте.
Бъдете здрави!

Cons:

Няма нещо, което да не ни е харесало.

2026-11-02 • via Nuitee
H
HALIL • couple • bg
10
Pros:

Всичко беше прекрасно.

2026-11-01 • via Nuitee
Емил • couple • bg
8
2026-10-30 • via Nuitee
N
Nadia • couple • ro
8
Pros:

Stațiunea este foarte frumoasa.

2026-10-24 • via Nuitee
B
Bahtiyar59 • couple • tr
10
2026-10-23 • via Nuitee
B
Bogdana • solo_traveller • bg
9
2026-10-20 • via Nuitee
N
Nadel • couple • bg
9
Pros:

много добра

2026-10-19 • via Nuitee
L
Liliya • couple • bg
9
2026-10-14 • via Nuitee
Сюлейман • couple • bg
9
2026-10-13 • via Nuitee
Таня • couple • bg
8
2026-10-12 • via Nuitee
Борислава • extended_group • bg
9
2026-10-11 • via Nuitee
L
Lidia • couple • bg
8
2026-10-09 • via Nuitee
Ралица • solo_traveller • bg
10
2026-10-09 • via Nuitee
Дияна • solo_traveller • bg
10
Pros:

Обслужването, храната, водата

2026-09-18 • via Nuitee
I
Ivanova • solo_traveller • bg
10
Pros:

Вече 5 години посещаваме хотела, два пъти годишно. Персонал, храна, локация - отлично.

2026-09-15 • via Nuitee
D
Dobreva • solo_traveller • bg
8
2026-09-15 • via Nuitee