Balneo & SPA Hotel Aura

Hotels
8.7 (833 reviews)
25 Tsar Ivan Asen Str. , Velingrad , bg

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean spa and pool areas
Cons:
Room size issues
Limited food variety

Categories

Cleanliness
8.45
There were mixed reviews about cleanliness; some areas were noted to be satisfactory, but issues in room hygiene were mentioned.
Service
9.45
The staff were described as extremely friendly and attentive to guest needs.
Location
8.95
The location is convenient and quiet, providing a good environment for relaxation.
Room Quality
7.95
Some rooms were considered too small, and there were mentions of unpleasant odors.
Amenities
8.45
The spa and pool amenities received positive remarks, but complaints about the food variety were noted.
Value for Money
8.95
Overall value is perceived to be fair, though some items like drinks are considered overpriced.
Food and Beverage
8.45
The food was described as tasty and varied, but the breakfast offerings lacked sufficient variety.
Overall Experience
8.95
Despite some cons, the overall experience was rated positively with intentions to recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:01

Property Description

Luxurious Spa Centre: Indulge in relaxation at our spa centre offering a hot tub, sauna, and hot spring bath. Whether you prefer the indoor pool or the year-round outdoor pool, rejuvenation awaits at Balneo Hotel Aura.

Scenic Views: Wake up to breathtaking views of the mountains or the pool from select rooms. Each room is equipped with modern amenities including a flat-screen TV and a private bathroom for your comfort.

Convenient Amenities: Enjoy the convenience of free WiFi, 24-hour front desk service, and complimentary public parking. For recreation, engage in a game of table tennis or explore the area with bike rentals.

Experience serenity and comfort at Balneo Hotel Aura. Book your stay now for an unforgettable retreat.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for BGN 30 per person per night when using an existing bed.
    Children up to and including 3 years old stay for free when using an available extra bed.
    Children from 4 years old to 11 years old stay for BGN 30 per person per night when using an available extra bed.
    People 12 years old and over stay for BGN 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 833 reviews
Cleanliness: 8.45
Service: 9.45
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 8.95
A
Ana • solo_traveller • bg
9
2026-07-11 • via Nuitee
L
Lachezar • extended_group • es
10
2026-07-10 • via Nuitee
R
Rosi • couple • mt
8
2026-07-10 • via Nuitee
Николай • solo_traveller • bg
6
Pros:

Басейните са супер

2026-07-09 • via Nuitee
мирослав • solo_traveller • bg
4
Pros:

Нищо

Cons:

Всичко

2026-07-09 • via Nuitee
L
Liubenov • solo_traveller • bg
8
2026-07-05 • via Nuitee
Марияна • solo_traveller • bg
6
2026-07-04 • via Nuitee
Калина • family_with_children • bg
9
2026-07-03 • via Nuitee
V
viktor • solo_traveller • il
8
2026-07-02 • via Nuitee
A
Angelov • couple • bg
8
Pleasant 2-night stay
Pros:

We have been there a few times. Always good impressions. Several outdoor pools, different size, with mineral water.
The studio we were in, large and convinient. One of those hotels that don't look glamorous, but stll have everything needed
to offer for a pleasant stay. Good and well cooked meals, on a full board. Definately we'll go again.

Cons:

Nothing special to complain for such a short stay.

2026-07-02 • via Nuitee
Николета • solo_traveller • bg
10
2026-07-02 • via Nuitee
R
rusko • solo_traveller • bg
7
2026-06-29 • via Nuitee
N
Nikola • couple • bg
10
2026-06-29 • via Nuitee
Христо Й. Иванов • solo_traveller • bg
10
Много доволен
Pros:

Всичко ми хареса.

Cons:

Всичко ми хареса.

2026-06-29 • via Nuitee
D
Dzhulia • family_with_children • bg
1
2026-06-28 • via Nuitee
Николов • solo_traveller • bg
9
2026-06-27 • via Nuitee
V
Vujisic • solo_traveller • rs
7
2026-06-26 • via Nuitee
G
Georgieva • solo_traveller • bg
10
2026-06-25 • via Nuitee
D
Dragan • solo_traveller • bg
7
2026-06-25 • via Nuitee
L
Lilia • solo_traveller • bg
5
Лилия
Pros:

За храната и чистота в хотела няма забележки. Но не е така при басейните!

Cons:

Човек отива на минерален басейн, за да си почине и възползва от лечебните свойства на водата! Това се случва трудно в този хотел, защото няма контрол около басейните. Достатъчно е да има 1 семейство с невъзпитани деца, които скачат непрекъснато в басейните, плюят в тях и ти се хилят нагло, като крещят с часове. Родителите ги гледат и не виждат нищо нередно! А охранителя си стои в един ъгъл и си чете телефона, защо трябва да му пука, че всички други постепенно се изнасят от басейните, че трудно се издържа!

2026-06-23 • via Nuitee