HOTEL CASA SILVESTRE

Hotels
8.7 (20 reviews)
FRANCISCO ZARCO COSÍO número 5, colonia centro , Zacatlán , mx

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Tour desk
Non-smoking throughout
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Comfortable and clean hotel
Cons:
Cleanliness issues
Parking difficulties
Limited amenities

Categories

Cleanliness
7.86
Some comments highlighted cleanliness issues, such as found garbage in the room.
Service
9.33
Most reviews praised the staff for excellent service and attentiveness.
Location
9.37
Multiple reviews appreciated the convenient location close to tourist areas.
Room Quality
8.32
Generally good, but mentioned that mattresses were too firm for some guests.
Amenities
7.85
Limited amenities mentioned, such as basic TV options and parking challenges.
Value for Money
9.01
Fair value, with reasonable parking options discussed.
Food and Beverage
8.86
No specific comments, but assumed to be standard quality for this hotel tier.
Overall Experience
9.03
Overall, guests had a positive experience and expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 09:00

Property Description

Luxurious Accommodation
HOTEL CASA SILVESTRE in Zacatlán offers a 4-star experience with a 24-hour front desk, tour desk, and free WiFi. The family rooms provide comfort and convenience for all guests.

Modern Amenities
Each room is equipped with a flat-screen TV and a private bathroom with free toiletries. Some rooms even offer a stunning city view, adding a touch of luxury to your stay at HOTEL CASA SILVESTRE.

Convenient Location
Situated just 125 km from Hermanos Serdán International Airport, this hotel provides easy access for travelers. Book your stay now at HOTEL CASA SILVESTRE for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs MXN 50 per day.

Location

Guest Reviews

8.7
Based on 20 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 7.85
Value for Money: 9.01
Food and Beverage: 8.86
Overall Experience: 9.03
C
Castillo • couple • mx
9
Pros:

La atención, habitación limpia

Cons:

No funcionaba bien el WiFi

2026-03-23 • via Nuitee
A
Alejandra • couple • mx
10
Pros:

Es cómodo y muy privado.

Cons:

Que la TV solo tiene canales locales.

2026-03-12 • via Nuitee
V
Verônica Maria • couple • br
9
2026-01-05 • via Nuitee
M
Mariela • couple • mx
9
Pros:

La ubicación y el diseño, muy acogedor

2026-01-01 • via Nuitee
C
Cordova • couple • mx
10
2025-12-31 • via Nuitee
S
Sanchez Martinez • couple • mx
9
Cómodo
Pros:

La atención fue buena

Cons:

No tenía señal en tv y no tenían accesos a Netflix

2025-12-14 • via Nuitee
G
Gutierrez pineda • family_with_children • mx
9
2025-11-29 • via Nuitee
D
Demetrio • couple • mx
9
2025-11-21 • via Nuitee
R
ROBERTO • family_with_children • mx
8
MEJORAR EL SERVICIO DE ESTACIONAMIENTO
Pros:

la ubicación excelente, básica, pero cómoda

Cons:

mejorar el servicio de internet y la pantalla no contaba más que con youtube, no tenía tv por cable ni Netflix. el problema del estacionamiento si es complicado, te envían a uno a 2 calles y cargando el equipaje es muy pesado, no te puedes estacionar para bajarlo ahi, nadie te ayuda a bajarlo ni van por tu vehículo y en mi caso llevaba 2 niños

2025-10-06 • via Nuitee
G
Garcia • couple • mx
10
Excelente servicio
Pros:

Muy buen hotel, cómodo y limpio, instalaciones de diez, regresaré en un futuro

2025-09-15 • via Nuitee
M
MARIA JOSEFINA • solo_traveller • mx
9
2025-09-15 • via Nuitee
G
Gabriela Isabel • family_with_children • mx
10
Pros:

La atención fue excelente

2025-09-01 • via Nuitee
E
Eleni • couple • mx
7
Pros:

La ubicación, se encontraba muy cerca del centro y las zonas turísticas.

Cons:

El colchón no era cómodo, muy rígido.

2025-09-01 • via Nuitee
G
González Zárate • extended_group • mx
7
Atención a los detalles
Pros:

La atención del personal, lo céntrico de la estancia y los detalles en las habitaciones.

Cons:

La limpieza del lugar, pues encontramos papeles sucios detrás de una puerta, vaso de unicel usado atrás de la televisión, chorreado en el escalón del baño y los cubrecamas parecía que le faltaban una lavada.

2025-08-11 • via Nuitee
G
García • family_with_children • mx
9
Muy recomendable
Pros:

La ubicación, la amabilidad del personal, los balcones. Está muy bien ubicado. No tiene estacionamiento, pero te dan opciones sin costo para dejar el coche durante la noche y en el día el parquímetro es muy barato.

Cons:

Todo muy bien.

2025-08-10 • via Nuitee
M
Mariana • family_with_children • us
8
Pros:

The staff was very nice and helpful. There was parking offered which made things easier. The location is wonderful.

2025-07-25 • via Nuitee
D
Damian • extended_group • mx
8
2025-07-09 • via Nuitee
S
Stefano • young couple • mx
8
Very good
2023-12-07 • via Nuitee
J
Jose • solo traveller • us
10
Exceptional
Pros:

Extremly clean great location super great value the staff is helpful and friendly

2023-10-08 • via Nuitee
F
Fallas • family with young children • cr
7
Good
2023-09-20 • via Nuitee