Swiss Inn & Apartments

Hotels
9.3 (1149 reviews)
General Guisanstr, 23 , Interlaken , CH

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Friendly staff
Cons:
Small shower and sink
No elevator

Categories

Cleanliness
9.28
Habitaciones limpias y en buenas condiciones.
Service
9.75
El personal fue extremadamente amable y servicial.
Location
9.79
Cerca de la estación y restaurantes, ubicación excelente.
Room Quality
9.24
Habitaciones cómodas y bien equipadas.
Amenities
8.77
Provisión de microondas y refrigerador, conveniente para los huéspedes.
Value for Money
9.23
Buen valor por las comodidades y ubicación.
Food and Beverage
8.78
No se mencionaron específicamente opciones de alimentos.
Overall Experience
9.55
Experiencia general muy satisfactoria y memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:22

Property Description

Luxurious Accommodations
Swiss Inn & Apartments, located in Interlaken, offers a range of rooms and self-catering apartments equipped with modern amenities for a comfortable stay.

Convenient Services
Guests can enjoy complimentary WiFi, a free shuttle service to the train station, and free private parking. The property also provides excursion tickets and a 16-hour concierge service for a hassle-free experience.

Prime Location
Situated just a 3-minute walk from the West Train Station, shops, and the city centre, Swiss Inn & Apartments is the perfect choice for travelers looking to explore the vibrant surroundings of Interlaken.

Book now for an unforgettable stay at Swiss Inn & Apartments!

Important information:

Please inform the hotel in advance about the number of guests arriving with you.

Please note that this is a historic building without a elevator. Rooms and apartments are located on the first and second floor.

Please note that daily cleaning is only included in the hotel rooms. In the apartments it is available at an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9.3
Based on 1149 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 9.24
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 9.55
B
Biju • couple • bh
10
2026-10-31 • via Nuitee
L
Laurel • couple • us
9
2026-10-30 • via Nuitee
M
mevlut • solo_traveller • tr
10
Harika bir konum tertemiz bir tesis
Pros:

Çok iyi konumda ve tertemiz bir otel

Cons:

Çekyat biraz rahatsızdı. Salon küçüktü

2026-10-30 • via Nuitee
C
Cameron • couple • us
10
Exceptional
Pros:

The lady at the front desk, who I believe is the owner, was exceptionally friendly, knowledgeable, and spoke perfect English and German. The beds were great and the room was small but just what we needed including a refrigerator, electric kettle, and microwave!

2026-10-28 • via Nuitee
K
Karin • couple • ch
10
Highly recommended
Pros:

Exceptionally friendly and welcoming at reception. We were upgraded to an apartment, which was an unexpected treat.

2026-10-26 • via Nuitee
P
Priska • couple • ch
9
Pros:

sehr herzlicher Empfang, schönes Zimmer in einem stilvollen Haus und super Lage

2026-10-25 • via Nuitee
A
Arvin • couple • in
9
Comfortable… lovable.. homely.. will be back soon🥂
Pros:

Clean & approachable . Very cordial team - Veronica mam was very very courteous/ polite. One of The House Keeper Caren also adjusted to our room tidiness as per our timings. Patrick the owner is a wonderful guy .. relationship oriented & guides you well. Excellent team👍

Cons:

If breakfast can be managed or maybe certain bakery foods kept the stay becomes more homely..( a suggestion)

2026-10-25 • via Nuitee
J
Jonas • couple • de
10
Herzenfreude der Gastgeberin gepaart mit fantastischem Ausblick,definitv das beste Hotel was wir uns vorstellen konnten!
Pros:

Extrem freundliches Personal hohem Engagement für Kundenzufriedenheit.

Meine Frau ist schwanger und uns wurde ohne Aufforderung Hilfe angeboten,einfach fantastisch und sehr sehr herzlich.

Cons:

Es war alles super!

2026-10-24 • via Nuitee
M
meenakshi • couple • in
9
Pros:

I like the atmosphere , it is located near interlaken west station, around 400meter, facilties were as descibed, reception lady was friendly and helpful, Rooms are small but interlaken is costly so it was value for money, i missed while booking that lift was not there , so we have to take our heavy luggage up to 2 nd floor, but it was our mistake. Overall Nice experience.

2026-10-23 • via Nuitee
S
Sharma • family_with_children • ae
8
2026-10-22 • via Nuitee
I
Ignaz • solo_traveller • ch
10
Sehr zuvorkommend, freundlicher Empfang und alles war perfekt
Pros:

Für meinen Aufenthalt war alles perfekt und ich komme sehr gerne wieder.

2026-10-21 • via Nuitee
A
Anne • couple • us
9
Very nice hotel but expensive for what you get, especially since it doesn't include breakfast.
Pros:

Well-appointed room.

Cons:

Would've been nice to have breakfast on-site.

2026-10-21 • via Nuitee
M
Melissa • couple • us
8
helpful staff in quaint lodging
Pros:

very friendly and helpful staff. They had brochures at the front desk, such as the ferry schedule, that helped with planning our details.

Cons:

room was small, which was a problem when opening up several suitcases.

2026-10-20 • via Nuitee
C
Catalin • couple • gb
10
Top
Pros:

Wonderful host, very welcoming, great location, accessible of shops and everything you need. The room was very cozy and clean. Highly recommend.

2026-10-19 • via Nuitee
H
Haifang • extended_group • sg
10
Perfect
Pros:

Good location! very friendly and helpful Owner! Every thing is perfect for us!

2026-10-19 • via Nuitee
G
Gustavo • couple • br
9
Very nice
Pros:

Everything was fine during our stay. Incredible staff people and very good location.

Cons:

Would be nice to have a mirror in the room and somewhere to open comfortably the luggage.

2026-10-18 • via Nuitee
V
Vivek • couple • in
10
Lovely stay ,
Pros:

Its a very neat and modern room . Nice iwner and good vibes

Cons:

A lift would make it excellent

2026-10-18 • via Nuitee
R
Rosa • couple • ch
6
2026-10-18 • via Nuitee
M
Marion • couple • be
9
Pros:

Charmant accueil de l'hôtesse
Localisation de l'hébergement très pratique

2026-10-17 • via Nuitee
S
Sofia • couple • co
10
Beautiful and convenient place to stay
Pros:

Lovely traditional swiss building , our room was very comfortable, the bathroom was brand new. We had a balcony with a view of the mountains. The owner was very kind, and provided maps and visitor’s cards so we could navigate the public transportation for free within the interlaken zone. Also provided swiss chocolates! The room has a microwave, mini fridge, and coffee machine. It was a 5minutes walk from the train station. Nearby restaurants and supermarkets.

Cons:

Everything was perfect.

2026-10-15 • via Nuitee