Swiss Inn & Apartments

Hotels
9.3 (1005 reviews)
General Guisanstr, 23 , Interlaken , ch

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Clean rooms
Friendly staff
Cons:
Small shower and sink
No elevator

Categories

Cleanliness
9.28
Habitaciones limpias y en buenas condiciones.
Service
9.75
El personal fue extremadamente amable y servicial.
Location
9.79
Cerca de la estación y restaurantes, ubicación excelente.
Room Quality
9.24
Habitaciones cómodas y bien equipadas.
Amenities
8.77
Provisión de microondas y refrigerador, conveniente para los huéspedes.
Value for Money
9.23
Buen valor por las comodidades y ubicación.
Food and Beverage
8.78
No se mencionaron específicamente opciones de alimentos.
Overall Experience
9.55
Experiencia general muy satisfactoria y memorable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:22

Property Description

Luxurious Accommodations
Swiss Inn & Apartments, located in Interlaken, offers a range of rooms and self-catering apartments equipped with modern amenities for a comfortable stay.

Convenient Services
Guests can enjoy complimentary WiFi, a free shuttle service to the train station, and free private parking. The property also provides excursion tickets and a 16-hour concierge service for a hassle-free experience.

Prime Location
Situated just a 3-minute walk from the West Train Station, shops, and the city centre, Swiss Inn & Apartments is the perfect choice for travelers looking to explore the vibrant surroundings of Interlaken.

Book now for an unforgettable stay at Swiss Inn & Apartments!

Important information:

Please inform the hotel in advance about the number of guests arriving with you.

Please note that this is a historic building without a elevator. Rooms and apartments are located on the first and second floor.

Please note that daily cleaning is only included in the hotel rooms. In the apartments it is available at an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

9.3
Based on 1005 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.79
Room Quality: 9.24
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 8.78
Overall Experience: 9.55
D
Diego couple ar
10
Pros:

Todo. Cerca del Centro y súper cómodo

2026-03-14 via Nuitee
V
Vu Minh Triet couple gb
9
Pros:

The reception lady is really nice. The room is super clean and smells really nice

2026-03-12 via Nuitee
F
Fabio couple it
8
Pros:

Location next to the center, staff is very gentle and open to requests and flexibility

Cons:

Breakfast not available, hotel is charming but rooms are a bit old

2026-03-12 via Nuitee
H
Hyunju extended_group ie
9
Pros:

Thank you so much Veronica! You are so sweet and we had a lovely holiday in Interlaken!

2026-03-11 via Nuitee
P
Pedro Augusto extended_group br
10
Sensacional, voltaria mais vezes
Pros:

Muito próximo da estação de trem Interlaken West, com mercado e lojas próximos, vista espetacular, espaçoso. Todos os utensílios de cozinha presentes. A senhora recepcionista muito agradável, amigável, dando todas as informações sobre a região. O apartamento é muito bom.

2026-03-09 via Nuitee
M
Michael couple de
7
2026-03-09 via Nuitee
B
Benjamin extended_group gb
10
Pros:

Homely feeling.. the rooms nice clean and modern. Location is spot on. The owner/staff are amazing nothing was any hassle for them. I managed to get myself a parking ticket from Grindlewald and they was happy to assit me with what to do ect.

When i return to the area, this will be my go to place. I never leave reviews, but these deserve it !


Thank you

Cons:

Nothing not to like !

2026-03-09 via Nuitee
D
Donnie extended_group ph
10
Stay was great and concierge was very accommodating and helpful
Pros:

Clean and nice staff

Cons:

No elevator

2026-03-08 via Nuitee
Y
Yoonjin family_with_children kr
10
숙소 덕분에 좋은 기억만 남은 인터라켄
Pros:

거의 장점밖에 생각이 안나는데.. 일단 위치 너무 좋습니다. 인터라켄 웨스트역에서 도보 5-10분 이내, 마트도 바로 역 앞에 있기 때문에 숙소에서 음식 해드실 분들은 식재료 쇼핑하기도 편합니다. (마트는 숙소 근처에 Lidl 도 있어요) 타월 교체와 욕실 청소 매일 해주셔서 정말 쾌적하게 잘 지냈고요. 주방도 필요한 조리도구는 다 있었어요. 그리고 숙소에서 바라보는 설산 뷰와 평온한 마을 전경 잊지 못할 것 같아요. 무엇보다 주인 할머니 덕분에 더 좋은 기억이 남은 숙소인 것 같은데, 정말 친절하시고 체크인 체크아웃 시 안내 뿐만 아니라 초콜릿 등 간식도 매번 챙겨주셨어요. 그 오래된 건물을 얼마나 관리를 잘 하셨는지 내부는 신식 숙소 못지 않습니다. 부모님과 2월 초에 방문했는데 내부가 정말 따뜻해서 한국 집에 있는 것 같았어요. 만약 또 인터라켄에 가게 된다면 안 갈 이유가 없는 숙소였습니다. 강추!

Cons:

딱 한가지 아쉬운 점은 엘베가 없다는 것인데, 계단이 그렇게 많진 않아서 체크인 체크아웃 시에만 캐리어 한번씩 옮기면 이건 단점도 아닌 것 같네요.

2026-03-07 via Nuitee
I
Ivelina couple bg
10
Pros:

Comfortable, functional room. The lady at the reception was very lovely.

2026-03-06 via Nuitee
J
Juliette couple us
10
Very peaceful.
Pros:

Close to the train station. The proprietor was wonderful! She gave good advice on the things to do in the area. We loved the older room. It was very well organized for the size of the room. We would stay there again. For being in town it was quiet and had few street lights.

Cons:

Be careful of the side walk. It has pot holes!

2026-03-06 via Nuitee
D
Davi couple gb
9
Pros:

The receptionist was really helpful and friendly. The room was clean and nice.

Cons:

We got 2 single beds instead of one double bed. Which wasn’t very comfortable.

2026-03-06 via Nuitee
S
Sabina couple si
10
2026-03-04 via Nuitee
M
Marco extended_group br
10
Deixará saudade!
Pros:

Tudo perfeito

Cons:

Achei tudo ótimo!

2026-03-04 via Nuitee
K
Kale couple au
8
Home style, friendly staff, central location. Would come back.
Pros:

Location was good and central. Staff absolutely wonderful, very helpful and welcoming.

Cons:

Bathroom needs a renovation but didnt effect us at all, would stay here again.

2026-03-03 via Nuitee
亭伊 couple tw
10
Pros:

老奶奶非常熱情 景觀很漂亮

Cons:

沒有

2026-03-01 via Nuitee
K
Kate extended_group us
10
Our stay was amazing!! Veronica at the front desk was amazing and the apartment was very clean and comfortable. It is in
Pros:

I loved how it felt like a home away from home. The cleanliness and it had everything we needed for our stay. Also, a very good location

Cons:

Nothing!!

2026-03-01 via Nuitee
P
Parrish couple us
9
had a lovely stay.
Pros:

fantastic location. We were upgraded tp an apartment and there was lots of room
Staff were cheerful and helpful.

2026-02-26 via Nuitee
A
Ai May extended_group ch
10
Wonderful and excellent stay!
Pros:

Absolutely wonderful owner for her friendliness and kindness. Super understanding and accommodating. Apartment very comfortable and well maintained. Excellent and convenient location.

Cons:

Nothing

2026-02-26 via Nuitee
C
Christopher extended_group us
10
2026-02-25 via Nuitee