Family Hotel Aleks

Hotels
7.3 (7 reviews)
5 Bulgaria Blvd. , Zlatograd , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Easy communication with hosts
Cleanliness in general
Cons:
Clogged bathroom siphon
No POS terminal for payment

Categories

Cleanliness
6.7
The bathroom siphon was clogged.
Service
8.2
Easy phone communication with the hosts, they waited for us for check-in.
Location
7.7
Convenient access, hosts were accommodating.
Room Quality
7.2
The room was clean but had maintenance issues.
Amenities
6.7
Lacked a POS terminal for payment.
Value for Money
7.2
Overall reasonable for what was offered.
Food and Beverage
7.7
Not mentioned in the review.
Overall Experience
7
Mixed feelings due to cleanliness issues but good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-02 08:28

Property Description

Centrally located accommodation
Modern amenities
Multilingual staff available

To experience comfort and convenience during your stay in Zlatograd, book now at Family Hotel Aleks.

Important information:

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 7 reviews
Cleanliness: 6.7
Service: 8.2
Location: 7.7
Room Quality: 7.2
Amenities: 6.7
Value for Money: 7.2
Food and Beverage: 7.7
Overall Experience: 7
Ваня • couple • bg
10
2025-09-05 • via Nuitee
O
Olga • couple • bg
8
Pros:

Лесна комуникация по телефона с домакините. Забавихме се с пътя вечерта, но те ни изчакаха за чекирането. Беше чисто.

Cons:

Нямат пос терминал и по случайност имахме пари за нощувката в кеш.
Сифонът в банята беше запушен.

2025-09-03 • via Nuitee
Димчо • couple • bg
10
2025-08-31 • via Nuitee
L
Lachezara • couple • bg
6
2025-08-24 • via Nuitee
M
marinov • extended_group • bg
1
2025-08-08 • via Nuitee
P
Petar • young couple • bg
8
Very good
2023-12-16 • via Nuitee
V
Viara • family with young children • bg
8
Very good
2023-05-04 • via Nuitee