Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Close to airport
Cons:
Dirty rooms
Unhelpful staff
Lack of basic amenities
Overcharging

Categories

Cleanliness
3.2
Multiple reviews mentioned dirty rooms and lack of basic hygiene such as no towels and cold water.
Service
4.2
Staff were reported to be unhelpful, unprofessional, and dismissive of guests' concerns.
Location
9.2
The hotel is conveniently located near the airport.
Room Quality
3.7
Rooms were described as dirty, lacking basic amenities, and not prepared upon arrival.
Amenities
3.2
Basic amenities were missing, such as toilet paper and hot water.
Value for Money
3.2
Guests felt overcharged for the poor quality of service and amenities.
Food and Beverage
6.2
Not specifically mentioned in reviews.
Overall Experience
4.7
Overall dissatisfaction expressed with significant issues during the stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:30

Property Description

Convenient Location
Located in Katunayake, just a short distance from major attractions like St Anthony's Church and R Premadasa Stadium, KINGS GATE Airport TRANSIT HOTEL offers a convenient stay for travelers looking to explore the area.

Comfortable Accommodation
The hotel provides well-equipped rooms with amenities such as TV, private bathrooms, and some with balconies offering city views. Guests can enjoy a comfortable stay with room service and a 24-hour front desk available for assistance.

Leisure Options
For those looking to explore the area, the hotel offers bike hire for cycling enthusiasts. With attractions like Dutch Fort and Sugathadasa Stadium nearby, guests can make the most of their stay at this 3-star hotel.

Book your stay at KINGS GATE Airport TRANSIT HOTEL now for a memorable and convenient experience!

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

4.7
Based on 321 reviews
Cleanliness: 3.2
Service: 4.2
Location: 9.2
Room Quality: 3.7
Amenities: 3.2
Value for Money: 3.2
Food and Beverage: 6.2
Overall Experience: 4.7
P
Praveena • solo_traveller • au
10
Pros:

I didn’t had breakfast at the hotel
I liked the service was excellent

Cons:

The service was so good that I don’t have anything negative to say about the hotel

2026-02-12 • via Nuitee
V
Veronika • couple • ua
1
Pros:

Местоположение

Cons:

Грязно, нет горячей воды

2026-01-31 • via Nuitee
K
Karina • extended_group • dk
1
Hold jer væk!
Pros:

Jeg kunne ikke lide noget ved dette hotel. Der var beskidt, ingen sengetøj, beskidte håbdklæder, vandflaskerne vi fik udleveret lugtede af fisk. I særdeleshed er forfærdeligt hotel.

Cons:

Alt var forfærdeligt.

2026-01-30 • via Nuitee
A
Alon • solo_traveller • il
2
2026-01-21 • via Nuitee
A
Aminul islam • couple • fr
5
Pros:

Not bed

Cons:

Not bed

2026-01-20 • via Nuitee
M
Martanda Pratap • extended_group • bd
5
Pros:

I am extremely unhappy with my experience at this hotel. I booked a specific room in advance, but when I arrived, they did not provide the room I had reserved. There was no proper explanation, and no effort from the staff to fix the issue. This is completely unprofessional and unacceptable. On the top of that, the lift was out of service and they gave us a room on the 3rd floor.

I will not be booking here again and do not recommend this hotel to anyone who expects reliable service.

2026-01-20 • via Nuitee
T
Tariq Hashmi • extended_group • pk
1
Pros:

Dear Booking.com Customer Support Team,
I would like to formally complain about Kings Gate Airport Transit Hotel, Katunayake (Sri Lanka), which I booked through your platform.
When we arrived in Colombo, the airline did not provide a transit hotel due to an economy ticket. Immigration required a hotel booking, so I booked this hotel as it was shown as being close to the airport (around 1 km). The booking price was USD 21, with free cancellation until 6:00 pm.
We reached the hotel around 12:30 pm. Check-in time was 2:00 pm, so we politely requested to see the room first before waiting. The hotel was in very poor condition. The cleaning staff could not communicate in English and asked us to speak to a man on the phone.
At around 1:30 pm, a young man arrived wearing very dirty clothes and showed us the room. The room was extremely dirty, unhygienic, and completely different from the photos shown on Booking.com. Due to hygiene and safety concerns, we clearly said that we did not like the room and would cancel.
Instead of behaving professionally, the staff member became angry and aggressive and shouted at us saying “Get out!” This behavior was shocking, humiliating, and unacceptable—especially for international travelers who were strangers in the country.
We left quietly to avoid any conflict. Just a few steps away, we found another hotel offering a clean room with a master bed for USD 10, which shows how misleading this listing is.
I strongly request Booking.com to:
- Investigate this property seriously
- Take action regarding staff behavior and hygiene standards
- Reconsider allowing this hotel to remain listed on your platform to protect future travelers
This experience caused unnecessary stress and discomfort during international transit.
Thank you for your attention. I trust Booking.com values guest safety, dignity, and honesty.
Kind regards,
Tariq Mahmood Hashmi

Cons:

Dear Booking.com Customer Support Team,
I would like to formally complain about Kings Gate Airport Transit Hotel, Katunayake (Sri Lanka), which I booked through your platform.
When we arrived in Colombo, the airline did not provide a transit hotel due to an economy ticket. Immigration required a hotel booking, so I booked this hotel as it was shown as being close to the airport (around 1 km). The booking price was USD 21, with free cancellation until 6:00 pm.
We reached the hotel around 12:30 pm. Check-in time was 2:00 pm, so we politely requested to see the room first before waiting. The hotel was in very poor condition. The cleaning staff could not communicate in English and asked us to speak to a man on the phone.
At around 1:30 pm, a young man arrived wearing very dirty clothes and showed us the room. The room was extremely dirty, unhygienic, and completely different from the photos shown on Booking.com. Due to hygiene and safety concerns, we clearly said that we did not like the room and would cancel.
Instead of behaving professionally, the staff member became angry and aggressive and shouted at us saying “Get out!” This behavior was shocking, humiliating, and unacceptable—especially for international travelers who were strangers in the country.
We left quietly to avoid any conflict. Just a few steps away, we found another hotel offering a clean room with a master bed for USD 10, which shows how misleading this listing is.
I strongly request Booking.com to:
- Investigate this property seriously
- Take action regarding staff behavior and hygiene standards
- Reconsider allowing this hotel to remain listed on your platform to protect future travelers
This experience caused unnecessary stress and discomfort during international transit.
Thank you for your attention. I trust Booking.com values guest safety, dignity, and honesty.
Kind regards,
Tariq Mahmood Hashmi

2026-01-20 • via Nuitee
S
Showrov Barua • extended_group • bd
1
2026-01-19 • via Nuitee
S
Sugeevan • family_with_children • dk
1
Ikke godt sted
Pros:

Dårlig oplevelse

Cons:

Ingenting

2026-01-19 • via Nuitee
S
Sugeevan • family_with_children • dk
1
Dårligste ophold sted
Pros:

Ingen ting

Cons:

Ingen ting

2026-01-19 • via Nuitee
K
Kittipong • solo_traveller • th
5
Drill the wall and hammering while we’re
Pros:

Close to the airport

Cons:

Look a bit old and need huge maintain

2026-01-19 • via Nuitee
P
Printha • couple • ch
1
Pros:

No

Cons:

Nothing

2026-01-15 • via Nuitee
M
Manickavasager • couple • sg
1
I didn’t stay at all.I walked out
Pros:

There is nothing to like about the property , the rooms were dirty and the bedsheets were multi coloured thus unable to see how clean it is.

Cons:

The bathrooms were not cleaned

2026-01-14 • via Nuitee
A
Asghar • solo_traveller • pk
4
2026-01-14 • via Nuitee
K
Kavishnan • solo_traveller • gb
10
Pros:

Booked the hotel just as a rest stop whilst I was waiting for my flight. Would recommend if you just need a place to stay for one day whilst waiting for your flight or if you land at awkward times and just need somewhere to rest for up to a day

2026-01-12 • via Nuitee
S
Senira • solo_traveller • lk
1
2026-01-08 • via Nuitee
S
Srinivasa • solo_traveller • us
4
Disappointing
Cons:

No hot water. Not maintaining the neatness. It was dirty. Breakfast area very dirty.

2026-01-05 • via Nuitee
I
Ismael • couple • de
1
Niemals buchen !!!!!
Pros:

Nichts !!!!!!

Cons:

Wir waren nur dort wegen Hurricane in Sri Lanka und weil wir auf unseren Flug warten mussten.

Dreckig
Unfreundlich
Stinkt
Duschen funktioniert nicht
Kein Fenster

2026-01-02 • via Nuitee
J
Jozef • solo_traveller • sk
3
2025-12-19 • via Nuitee
K
Kawthar • family_with_children • om
1
I don't recommend you to book this place at all, even for just a few hours.
Cons:

The hotel is near the airport, that's the only good thing about it. The staff is all about squeezing more money from you. The water in the shower is cold, no heater. We did not feel safe at all.

2025-12-17 • via Nuitee