Smart Hotel Monterrey

Hotels
8.7 (152 reviews)
Calle Carlos Salazar #2420, Colonia Obrera Fierro Monterrey , Monterrey , mx

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Children allowed

Facilities

Air conditioning
Tour desk
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Noise disturbances
Small room sizes

Categories

Cleanliness
7.95
Some guests reported issues with odors and cleanliness, affecting their comfort.
Service
9.45
The staff received positive mentions for being friendly and accommodating.
Location
9.45
Multiple reviews highlight the excellent location for events and proximity to city attractions.
Room Quality
7.95
Comments noted small room sizes and noise issues, impacting the sleeping experience.
Amenities
8.45
Basic amenities appreciated, though some guests indicated room for improvement in bedding.
Value for Money
8.95
Fairly priced for the location and the basic services offered.
Food and Beverage
8.45
Breakfast and food were mentioned positively, although some improvements noted.
Overall Experience
8.95
Overall satisfaction reported, despite certain drawbacks affecting individual experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:12

Property Description

Luxurious Accommodation
Smart Hotel Cintermex offers 4-star air-conditioned rooms with modern amenities and free WiFi. Each room features a flat-screen TV and comfortable bedding, ensuring a relaxing stay for guests.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, a business centre, and tour assistance at Smart Hotel Cintermex. The hotel's attentive staff is dedicated to providing a seamless and enjoyable experience for all visitors.

Ideal Location
Situated near popular attractions like Fundidora Park and Macroplaza, Smart Hotel Cintermex is the perfect choice for travelers looking to explore Monterrey. With MARCO Museum and Estadio Tecnológico just a few kilometers away, guests can easily immerse themselves in the city's vibrant culture.

Experience luxury and convenience at Smart Hotel Cintermex - book your stay now for an unforgettable Monterrey getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.7
Based on 152 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 8.95
A
Angel David • couple • mx
4
Muy buena ubicación, debe mejorar en servicio
Pros:

La ubicación

Cons:

No estaban disponibles todos los servicios, como agua caliente y accesorios de baño. Limpieza igual tenía oportunidad

2026-04-16 • via Nuitee
C
Cesar • couple • us
10
Very nice and affordable near good restaurants too
Pros:

Very comfortable and clean

2026-04-16 • via Nuitee
I
Israel Yassef • family_with_children • mx
7
2026-04-15 • via Nuitee
A
Alixd • family_with_children • mx
9
2026-04-12 • via Nuitee
S
Simental E • solo_traveller • mx
10
Pros:

La ubicación y comodidad

Cons:

N/a

2026-04-11 • via Nuitee
R
Regina • family_with_children • uy
9
2026-04-09 • via Nuitee
K
Karen • family_with_children • mx
10
Pros:

Está muy cómodo y limpio

2026-04-07 • via Nuitee
R
Reynoso • family_with_children • mx
9
Pros:

Está muy cerca del parque fundidora y a su alrededor tiene varios restaurantes. La habitación era cómoda y muy limpia. Todo muy bien la verdad.

2026-04-06 • via Nuitee
V
Vanessa • couple • us
7
Simple stay, close to Parque Fundidora
Pros:

The bed was good (always a win), the air conditioning kept the room nice and cool, and there was reliable warm water for showers honestly, that already checks the most important boxes.

Cons:

the toilet struggled a bit, it didn’t flush very well, which was a little inconvenient.

2026-04-04 • via Nuitee
E
Emmanuel • family_with_children • mx
9
Pros:

Excelente ubicación, a unos pasos del parque fundidora y cerca de tiendas y restaurantes.
Muy cómoda la habitación y todo funcionaba bien

Cons:

Al poner toda el agua caliente en la regadera salía menos agua

2026-03-31 • via Nuitee
A
Andrés • solo_traveller • mx
9
Descanse muy bien en mi visita a monterrey
Pros:

la ubicación del hotel es perfecta

Cons:

aun que si hay televisión no hay canales que ver

2026-03-30 • via Nuitee
P
Paula • family_with_children • co
8
2026-03-26 • via Nuitee
M
María Guadalupe • family_with_children • mx
8
Funcional
Pros:

Ubicación

Cons:

La limpieza

2026-03-25 • via Nuitee
D
Deni • extended_group • us
10
2026-03-25 • via Nuitee
K
kumar • solo_traveller • in
8
Pros:

Location facility

Cons:

Water??

2026-03-23 • via Nuitee
K
Kokoro Kawai • family_with_children • mx
10
2026-03-23 • via Nuitee
L
Liliana • family_with_children • mx
10
2026-03-22 • via Nuitee
M
Muñoz • family_with_children • mx
10
2026-03-21 • via Nuitee
C
Caballero • family_with_children • mx
10
Pros:

Es muy bonito

2026-03-21 • via Nuitee
D
Dulce Karina • solo_traveller • mx
10
2026-03-19 • via Nuitee