Serways Hotel Heiligenroth

Hotels
7.3 (165 reviews)
An der Autobahn A3 /Köln Richtung Frankfurt , Montabaur , de

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Easy check-in
Cons:
Limited breakfast
Unfriendly staff

Categories

Cleanliness
7.19
Mixed reviews on cleanliness, with some comments about room being unclean.
Service
7.66
Service varied, with some comments on staff being not particularly friendly.
Location
8.7
Convenient location near the highway mentioned positively in multiple reviews.
Room Quality
7.15
Rooms were described as comfortable but some complaints about the old-fashioned amenities.
Amenities
6.68
Limited amenities, with comments on the lack of coffee facilities and outdated services.
Value for Money
7.14
Some reviews pointed out the price might be high compared to the offerings.
Food and Beverage
6.19
Very limited breakfast options mentioned; overall not satisfactory.
Overall Experience
7.66
Generally positive experience with emphasis on convenience for travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:28

Property Description

Convenient Location:
Located just off the A3 motorway, the Serways Hotel Heiligenroth is easily accessible for travelers heading towards Frankfurt.

Modern Amenities:
The hotel offers air-conditioned rooms with satellite TV and private bathrooms, ensuring a comfortable stay for guests.

24-Hour Services:
With a round-the-clock reception, a 24-hour shop, café, and fast-food restaurant, guests can enjoy convenience and flexibility during their stay.

Experience convenience, comfort, and excellent service at Serways Hotel Heiligenroth. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.3
Based on 165 reviews
Cleanliness: 7.19
Service: 7.66
Location: 8.7
Room Quality: 7.15
Amenities: 6.68
Value for Money: 7.14
Food and Beverage: 6.19
Overall Experience: 7.66
T
Thomas • solo_traveller • de
5
2026-02-10 • via Nuitee
B
Bernd • couple • de
7
2026-01-21 • via Nuitee
C
Carolina • family_with_children • nl
10
2026-01-19 • via Nuitee
K
Klaus • solo_traveller • de
4
2026-01-19 • via Nuitee
J
Julia • family_with_children • de
6
2026-01-19 • via Nuitee
K
Kadyr • solo_traveller • ua
10
2026-01-18 • via Nuitee
S
Serhii • solo_traveller • fr
10
2026-01-18 • via Nuitee
R
Rob • family_with_children • nl
8
Rust gevend
Pros:

Ondanks aan de snelweg geen laatvvan geluiden met slapen

Cons:

Kan geen tv streamen, is ergggg old fashion

2026-01-01 • via Nuitee
K
KIN • solo_traveller • be
8
2025-12-31 • via Nuitee
A
andreas • family_with_children • de
4
Cons:

Personal hatte mangelnde Deutschkenntnisse ( englisch half auch nicht weiter ) was zu unnötigen Komplikationen beim Check - In führte . Unkenntnis in der Handhabung der eigenen Datenverarbeitung wurde versucht durch Ignoranz zu vertuschen . Negativ Beispiel für fehlende Ausbildung und Schulung von Personal.

2025-12-29 • via Nuitee
M
Marco • couple • ch
10
2025-12-28 • via Nuitee
A
andreas • family_with_children • de
3
2025-12-25 • via Nuitee
A
Anthony • solo_traveller • gb
7
It was ok message saying please keep room tidy
Pros:

Convenient

Cons:

No drink facilities in room use to having coffee facilities

2025-12-21 • via Nuitee
O
Oleksandr • solo_traveller • ua
10
2025-12-21 • via Nuitee
J
J.F.M. • couple • cz
7
Ons verblijf was prima
2025-12-19 • via Nuitee
M
Mathias • couple • de
6
Pros:

Unkomplizierter check in .. direkter Zugang zum Shop

Cons:

Beim checkout (checkin toll)war das Personal nicht besonderlich freundlich.. wlan Qualität nicht zeitgemäß

2025-12-13 • via Nuitee
Гнідан • solo_traveller • ua
10
2025-12-01 • via Nuitee
A
Armin • solo_traveller • de
7
Pros:

Autobahnnähe

Cons:

Parkmöglichkeit für LKW

2025-11-21 • via Nuitee
H
HermanH • couple • nl
8
2025-11-19 • via Nuitee
P
Pascal • solo_traveller • nl
5
Beter is even de snelweg afgaan voor een goed hotel
Pros:

Dichtbij de snelweg

Cons:

Onvindbaar, tussen veel truckers en viezig

2025-11-18 • via Nuitee