Serways Hotel Heiligenroth

Hotels
7.3 (220 reviews)
An der Autobahn A3 /Köln Richtung Frankfurt , Montabaur , de

listing image 1
Show all photos
Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location
Easy check-in
Cons:
Limited breakfast
Unfriendly staff

Categories

Cleanliness
7.19
Mixed reviews on cleanliness, with some comments about room being unclean.
Service
7.66
Service varied, with some comments on staff being not particularly friendly.
Location
8.7
Convenient location near the highway mentioned positively in multiple reviews.
Room Quality
7.15
Rooms were described as comfortable but some complaints about the old-fashioned amenities.
Amenities
6.68
Limited amenities, with comments on the lack of coffee facilities and outdated services.
Value for Money
7.14
Some reviews pointed out the price might be high compared to the offerings.
Food and Beverage
6.19
Very limited breakfast options mentioned; overall not satisfactory.
Overall Experience
7.66
Generally positive experience with emphasis on convenience for travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 12:28

Property Description

Convenient Location:
Located just off the A3 motorway, the Serways Hotel Heiligenroth is easily accessible for travelers heading towards Frankfurt.

Modern Amenities:
The hotel offers air-conditioned rooms with satellite TV and private bathrooms, ensuring a comfortable stay for guests.

24-Hour Services:
With a round-the-clock reception, a 24-hour shop, café, and fast-food restaurant, guests can enjoy convenience and flexibility during their stay.

Experience convenience, comfort, and excellent service at Serways Hotel Heiligenroth. Book now for a memorable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 220 reviews
Cleanliness: 7.19
Service: 7.66
Location: 8.7
Room Quality: 7.15
Amenities: 6.68
Value for Money: 7.14
Food and Beverage: 6.19
Overall Experience: 7.66
C
Cornee • solo_traveller • nl
8
Pros:

Airco en zeer goed bed.

Cons:

Douche was te klein voor grote mensen. Ontbijt was in het benzine station en op het moment niet echt wat we zelf verwacht hadden met ontbijt.

2026-08-22 • via Nuitee
R
Reto • couple • ch
10
2026-08-20 • via Nuitee
B
Bernadett • couple • gb
9
2026-08-17 • via Nuitee
W
Weber • solo_traveller • de
9
Pros:

Klimaanlage,Größe und Parkplatz
Was ein wenig negativ war,Spinnenweben waren vorhanden,beim Abzug der Bettwäsche sah man das die Decke und Kissen etwas verdreckt war,dazu die Abdeckung der Dusche bei Abfluss gebrochen war,Braunstein rund um die Dusche, ansonsten war alles wie gewünscht

2026-08-16 • via Nuitee
M
Marie • extended_group • cz
6
2026-08-11 • via Nuitee
G
George • couple • ro
10
2026-08-04 • via Nuitee
G
George • extended_group • ro
10
2026-08-04 • via Nuitee
B
Ben • solo_traveller • be
7
Cons:

Geen wifi op de kamer

2026-08-02 • via Nuitee
L
Lourens • couple • nl
9
Voor doorreis prima
Pros:

Bereikbaarheid

Cons:

Ontbijt

2026-08-02 • via Nuitee
M
Mario • family_with_children • ch
6
Haus hat geknarzt und Spinnen.
Pros:

Man hat keine Autos gehört.

Cons:

Es hatte eine Spinne im Zimmer. Das Haus hat geknarzt in der Nacht.

2026-07-25 • via Nuitee
L
Leszek • solo_traveller • de
8
Ok
Pros:

Lage

Cons:

?

2026-07-22 • via Nuitee
R
Rostislav • solo_traveller • nl
7
2026-07-22 • via Nuitee
T
Tom • couple • be
1
Cons:

Very unfriendly
Funny smell in the room

2026-07-21 • via Nuitee
M
Marco • couple • ch
3
Pros:

Im Grundsatz gut.

Cons:

Die Preise steigen die Qualität wird nicht besser.
Kein Internet.
Die Kasse ging nicht.
Dann hiess es wir haben bis 21:30 offen ... je der Burger King.
Der BurgerKing war schrecklich!!

2026-07-20 • via Nuitee
A
Aleh • solo_traveller • by
8
Pros:

Чистота

Cons:

За такие деньги можно было бы хотя-бы чайник с стаканом поставить.
А ещё лучше мини холодильник.

2026-07-17 • via Nuitee
E
Elisa • solo_traveller • nl
8
2026-07-16 • via Nuitee
S
Sebastien Kellner • solo_traveller • be
5
Pour dormir quelques heures avant de vite partir
Pros:

C'est sur une autoroute et ce n'est donc pas l'endroit le plus accueillant. Néanmoins, les chambres donnant sur l'arrière du bâtiment avec vue sur la forêt sont très calmes.

Cons:

C'est sur une autoroute sans charme aucun.

2026-07-14 • via Nuitee
D
Dirk • solo_traveller • de
4
Cons:

Zimmer sind abgewohnt.
Dusche defekt, nur heißes Wasser.

2026-07-10 • via Nuitee
E
Errikos • solo_traveller • it
8
A peaceful and Pet-friendly stay
Pros:

Excellent stay! The hotel is quiet, clean, and perfect for a stop during a long journey. The atmosphere is welcoming and relaxing. One of its biggest strengths is that it is truly pet-friendly: my dog was welcomed with the same kindness and care as we were. The staff were extremely friendly, helpful, and welcoming to both guests and their four-legged companions. We had a wonderful experience

Cons:

There are a few small maintenance details that could use a bit of attention, but they did not affect the quality of our stay. Overall, we had a wonderful experience

2026-07-06 • via Nuitee
S
Szela • solo_traveller • pl
9
Miły pobyt
Pros:

Warunki adekwatna do ceny . Cisza spokój mimo ze przy autostradzie

2026-07-05 • via Nuitee