Ridel Sunset Hotel

Hotels
7.2 (270 reviews)
Lot A-01-05 Blok A, Pelangi Mall, Jalan Pasar Lama , Kota Bharu , my

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Non-smoking throughout
Fire extinguishers
Invoice provided
24-hour security
Shopping on site
Television in common areas
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable price
Beautiful views
Cons:
Cleanliness issues
No parking
Room maintenance needed

Categories

Cleanliness
6.16
Bilik x bersih. Tuala berbau. Selimut bahagian dalam ade tompokan darah.
Service
8.13
Very friendly staff and customer service is appreciated.
Location
8.17
Great location near the river and dining options.
Room Quality
6.12
Furniture is a bit rundown and some room issues noted.
Amenities
7.15
Good basic amenities, but some maintenance needed.
Value for Money
7.11
Affordable for the price, but service could improve.
Food and Beverage
7.66
Good local food options nearby.
Overall Experience
7.13
Enjoyable stay with beautiful views but service quality needs attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 14:20

Property Description

Convenient Location:
Located near popular attractions like Handicraft Village and Craft Museum, and Kelantan Golf & Country Club.

Comfortable Accommodation:
Rooms with air conditioning, flat-screen TV, and private bathroom. Some rooms offer city views.

Great Amenities:
24-hour front desk, free WiFi, family rooms, desk, kettle, bed linen, towels, and seating area.

Book your stay at Ridel Sunset Hotel for a memorable experience in Kota Bharu!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 270 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.17
Room Quality: 6.12
Amenities: 7.15
Value for Money: 7.11
Food and Beverage: 7.66
Overall Experience: 7.13
I
Ilya Bashiera family_with_children my
4
Pros:

Location at the centre of town.

Cons:

Could hear loud noise from outside room.
No microwave /fridge to heat/store food.
Room so small with no window.
Bed was creaking with sound.

2026-03-16 via Nuitee
N
NIK NOOR AZIZAH couple my
7
2026-03-14 via Nuitee
M
Mohd family_with_children my
6
Pros:

Near mosque

Cons:

No restaurent

2026-02-22 via Nuitee
S
SitiHumira family_with_children my
7
2026-02-10 via Nuitee
A
Amira family_with_children my
7
2026-01-27 via Nuitee
A
Ahmad Suhaizi couple my
7
change to a more comfortable mattress
Pros:

close to work

Cons:

The door should have used a touch card. There is a problem with the Econ sound which is not pleasant in room 520.

2026-01-25 via Nuitee
N
NURUL solo_traveller my
6
2026-01-22 via Nuitee
M
Muhamad couple my
10
2026-01-20 via Nuitee
A
Azizuddin extended_group my
7
2026-01-19 via Nuitee
H
Haslinda bt couple my
7
I’m enjoy with my holiday this time and have a good time and rest.
Pros:

I like the hotel view with Sunset

Cons:

Everything ok only need to improve toiletries item in the hotel

2026-01-19 via Nuitee
K
Khairudin couple my
8
2026-01-19 via Nuitee
A
asmaa couple my
8
2026-01-19 via Nuitee
M
mohd mubarak family_with_children my
5
Pros:

sederhana

Cons:

ekzos fan tidak berfungsi myebabkan bau bilik air tidak myenangkn

2026-01-19 via Nuitee
M
Muhammad Soffian extended_group my
5
Value for money
Pros:

Strategic
Near Mosque
Near Eatery

Cons:

Overnight parking unsure weather under surveillance or not

2026-01-19 via Nuitee
A
Azri solo_traveller my
8
2026-01-19 via Nuitee
R
Roslina couple my
5
Average
Pros:

Breakfast not included

Cons:

Cleanliness. Must put some effort about it especially; the toilet

2026-01-19 via Nuitee
Z
Zulkifli solo_traveller my
9
2026-01-16 via Nuitee
M
MOHD KHAIRUL couple my
7
2026-01-05 via Nuitee
R
ROHANI family_with_children my
7
Pros:

View sungai Kelantan yang cantik

2025-12-29 via Nuitee
N
Nora Diana solo_traveller my
10
2025-12-19 via Nuitee