Ridel Sunset Hotel

Hotels
7.2 (292 reviews)
Lot A-01-05 Blok A, Pelangi Mall, Jalan Pasar Lama , Kota Bharu , my

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Non-smoking throughout
Fire extinguishers
Invoice provided
24-hour security
Shopping on site
Television in common areas
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable price
Beautiful views
Cons:
Cleanliness issues
No parking
Room maintenance needed

Categories

Cleanliness
6.16
Bilik x bersih. Tuala berbau. Selimut bahagian dalam ade tompokan darah.
Service
8.13
Very friendly staff and customer service is appreciated.
Location
8.17
Great location near the river and dining options.
Room Quality
6.12
Furniture is a bit rundown and some room issues noted.
Amenities
7.15
Good basic amenities, but some maintenance needed.
Value for Money
7.11
Affordable for the price, but service could improve.
Food and Beverage
7.66
Good local food options nearby.
Overall Experience
7.13
Enjoyable stay with beautiful views but service quality needs attention.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 14:20

Property Description

Convenient Location:
Located near popular attractions like Handicraft Village and Craft Museum, and Kelantan Golf & Country Club.

Comfortable Accommodation:
Rooms with air conditioning, flat-screen TV, and private bathroom. Some rooms offer city views.

Great Amenities:
24-hour front desk, free WiFi, family rooms, desk, kettle, bed linen, towels, and seating area.

Book your stay at Ridel Sunset Hotel for a memorable experience in Kota Bharu!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 292 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.17
Room Quality: 6.12
Amenities: 7.15
Value for Money: 7.11
Food and Beverage: 7.66
Overall Experience: 7.13
M
MOHD HAFIZAN solo_traveller my
6
Pros:

Tiada.. Terpaksa sebab kebanyakan hotel malam tu sudah penuh.

Cons:

Kesukaran parking kenderaan.. Ada bunyi bising enjin bot.

2026-05-06 via Nuitee
W
wan solo_traveller my
2
Cons:

Toilet so disappointed....sisa baki najis masih melekat

2026-05-02 via Nuitee
W
Wee family_with_children my
6
Pros:

I like because of location and the river view.

Cons:

Parking problem

2026-04-30 via Nuitee
A
Ain Marzuki solo_traveller my
9
2026-04-30 via Nuitee
N
Noratikah extended_group my
5
2026-04-26 via Nuitee
N
Normala solo_traveller my
9
Pros:

Environment

2026-04-25 via Nuitee
M
Maran solo_traveller my
8
2026-04-21 via Nuitee
B
Balkis solo_traveller my
7
Parking shja problem skit. Ssh nk dpt parking area c2. Ironing board blh tukar kot atau letak alas y
Pros:

Bilik luas. Selesa.

2026-04-19 via Nuitee
Z
Zikri couple my
5
2026-04-16 via Nuitee
M
mohd solo_traveller my
6
2026-04-07 via Nuitee
N
Nazmi couple my
1
Never repeat
Pros:

Nothing

Cons:

Worn out Facilities. Dirty mattress and toilet. Hard to find parking

2026-04-01 via Nuitee
M
Muhd zulsyahrizal solo_traveller my
7
Cons:

riverside

2026-04-01 via Nuitee
Y
Yahaya family_with_children my
8
Pros:

Easy to get the food and dinner.

Cons:

Not enough parking lots.

2026-03-31 via Nuitee
F
Fiza couple my
4
Cons:

Parking susah…kawasan kotor banyak tahi burung
Kereta kotor dengan tahi burung

2026-03-28 via Nuitee
N
Nik family_with_children my
7
easy to get food.
Pros:

spacious room. i took family room

Cons:

parking is limited

2026-03-27 via Nuitee
H
Hafiz69 family_with_children my
10
Pros:

Terbaik

2026-03-25 via Nuitee
W
Wn farhanim family_with_children my
6
Cons:

Bau kepam, rasanya karpet basah tapi tak dikeringkan betul². Cadar ada stain

2026-03-24 via Nuitee
N
Nikihaikal family_with_children my
3
Not really worth the money, used to be better
Pros:

Location was great near to pasar Kubang Pasu and the State mosque, staff was nice, provided coway water filter which is convenient very nice view of Sungai Kelantan.

Cons:

Cockroach in the room, main light flickering and sounded like it was about to explode, fridge dirty, shower heater sounded like a old boat engine and the bed kept moving around

2026-03-24 via Nuitee
I
Ilya Bashiera family_with_children my
4
Pros:

Location at the centre of town.

Cons:

Could hear loud noise from outside room.
No microwave /fridge to heat/store food.
Room so small with no window.
Bed was creaking with sound.

2026-03-16 via Nuitee
N
NIK NOOR AZIZAH couple my
7
2026-03-14 via Nuitee