Hyatt Place San Jose Pinares

Hotels
•
Hyatt Place
8.8 (862 reviews)
Centro Comercial Pinares (frente a Walmart) , San José , CR

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Excellent location
Delicious breakfast
Cons:
Cleanliness issues
Staff response delays
Noise disturbances from adjacent rooms

Categories

Cleanliness
8.01
Mixed reviews mention cleanliness issues, particularly with bathroom tiles.
Service
9.48
Generally positive, though some issues reported with the staff response to maintenance.
Location
9.52
Excellent location mentioned in multiple reviews.
Room Quality
8.47
Rooms described as clean and comfortable, but some reviews noted issues.
Amenities
8.5
Breakfast was praised; however, some dining options were noted as lacking.
Value for Money
8.96
Generally a good value, but some guests experienced issues impacting overall satisfaction.
Food and Beverage
8.51
Breakfast quality appreciated, though some had issues with food availability.
Overall Experience
8.98
Overall satisfactory experience with a mix of positives and minor negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:45

Property Description

Luxurious Accommodation

Hyatt Place San Jose Pinares, nestled within the Momentum Shopping Centre, boasts stylish rooms with city views, free Wi-Fi, and modern amenities like a minibar and LCD HD TV.

Relaxation and Fitness

Guests can unwind by the outdoor pool or maintain their fitness routine at the 24-hour gym. The hotel offers a restaurant serving international cuisine, a coffee shop, and a Grab & Run Deli for quick bites.

Convenient Location

With free parking on-site, exploring San José is a breeze. The city center is a short drive away, and the airport is easily accessible.

Book your stay at Hyatt Place San Jose Pinares for a luxurious and convenient experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 862 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.98
D
David • couple • cr
10
2026-10-23 • via Nuitee
A
Alejandra • couple • cr
10
Todo excelente
Pros:

Somos de Perez Zeledon y siempre que tenemos que ir a San Jose pasamos la noche aqui para poder pasar el Cerro bien temprano. Nos encanta todo! El personal es muy amable,el lugar bonito y los comercios y restaurantes alrededor que tienen todo y el desayuno es muy bueo.

Cons:

es la primera vez que usamos el gimnasio y no es el mejor... pero bueno, solo por decir algo!

2026-10-19 • via Nuitee
V
Vanessa • couple • us
10
Excellent location, great breakfast and comfortable stay.
Pros:

This property is located in a shopping center which makes it conveniently located to several shops and restaurants. The hotel is also modern with an excellent breakfast buffet. Despite being located near a bustling intersection, there was a nice view from our room.

Cons:

N/A

2026-10-18 • via Nuitee
V
Vanessa • couple • us
10
2026-10-18 • via Nuitee
P
Pawel • couple • pl
7
2026-10-17 • via Nuitee
E
Ezequiel • family_with_children • pa
10
2026-10-16 • via Nuitee
G
Gloriana • couple • cr
10
Pros:

La cama

2026-10-15 • via Nuitee
M
marie • solo_traveller • us
8
2026-10-13 • via Nuitee
L
Lizette • family_with_children • cr
10
Pros:

We had a wonderful experience at Hyatt Hotel Pinares. A special thank you to Catalina for helping arrange a birthday surprise for my husband in our hotel room. Communication was excellent, and we truly appreciated the thoughtful birthday message they left for us. It was such a lovely personal touch that made the occasion even more special!

We would also like to thank the guy at the front desk (Norman? Forgot his name) for being so warm and welcoming during check-in. It’s rare to come across staff who greet you with such a genuine smile and make you feel welcome the moment you arrive, especially after a long journey. That first impression really makes a difference!

Another big plus is that this is a truly pet-friendly hotel. We really appreciated how understanding and helpful the staff were, especially when our dog had a little accident in the hotel lobby. Their kindness and patience made the situation much less stressful.

Breakfast was also superb, with a great variety of choices. The kitchen staff were friendly and accommodating, even when we requested a freshly made omelette instead of the options available at the buffet. It’s these little gestures that make guests feel valued and well taken care of.

Overall, we had a wonderful experience, and the hospitality of the staff made our stay even more memorable. A big thank you to the entire team for making us feel so welcome. We truly appreciate the excellent service and would happily recommend this hotel to anyone looking for a comfortable, welcoming, and pet-friendly place to stay!

Cons:

None

2026-10-13 • via Nuitee
R
Rafael • solo_traveller • uy
9
Muy buena, confortable y con excelente atención.
Pros:

Muy bueno el restorán del hotel, con excelente atención. Ubicación en centro comercial con movimiento y variedad de restoranes. Instalaciones muy cómodas y agradables.

Cons:

Buen desayuno pero con pocas opciones de cada cosa.

2026-10-11 • via Nuitee
A
Alejandro • solo_traveller • cr
10
Pros:

La ubicación

Cons:

Todo estaba bien

2026-10-11 • via Nuitee
G
Gobinath • solo_traveller • my
10
2026-10-09 • via Nuitee
D
Didier • couple • us
7
Pour la dernière nuit avant de reprendre l'avion, c'est un lieu sur. Et c'est tout.
Pros:

San Jose n'est pas l'endroit le plus sur du Costa Rica. Le Hyatt est dans une "plaza" ultra sécurisé. C'était le but recherché. C'est à l'Est alors que SJO est à l'Ouest mais il n'y a que 30' de trajet en voiture.

Cons:

Pour le prix ($200) c'est une chambre moyenne dans un pays comme le Costa Rica. On surpaie la sécurité. Le petit déjeuner est OK mais il pourrait être bien mieux.

2026-10-08 • via Nuitee
W
Wilberth • solo_traveller • cr
10
Pros:

La ubicación, las instalaciones son muy importantes

Cons:

La atención al cliente esta decaída.
Asi mismo el desayuno

2026-09-16 • via Nuitee
Z
Zsolt • family_with_children • hu
9
Nem tudom
Pros:

Nem tudom

Cons:

Nem tudom

2026-09-14 • via Nuitee
R
Roberto • couple • cr
10
Amabilidad y eficiencia
2026-09-13 • via Nuitee
J
Juan Carlos • couple • cr
9
2026-09-11 • via Nuitee
N
Natalie • solo_traveller • cr
10
Pros:

Location, helpfulness of staff. Great experience all around

2026-09-11 • via Nuitee
N
Nestor • solo_traveller • cr
10
Excepcional
Pros:

Todo, la atención esmerada, ubicación, precio, todo

Cons:

No me gustó que solo me quede un día

2026-09-11 • via Nuitee
M
Michel • solo_traveller • pa
10
2026-09-11 • via Nuitee