Paradisus Grand Cana - All Suites - All Inclusive

Hotels
•
Melia Hotels International
8.2 (695 reviews)
Playas de Bávaro, Punta Cana, La Altagracia, 230001 , Punta Cana , DO
1-809-6885000

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Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Proposal/romance packages available
Free beach shuttle
Free beach club on site
Health club
Clubhouse
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location
Spacious rooms
Good service
Cons:
Food quality during peak times
Upselling pressure

Categories

Cleanliness
8.09
Rooms are clean and comfortable, though some mentioned upselling creates a slightly negative atmosphere.
Service
8.36
Service was good with specific mentions of staff who provided excellent assistance.
Location
8.4
Overall positive remarks about the location, although some guests found access to the beach inconvenient.
Room Quality
8.35
Rooms are spacious, well-maintained, and comfortable with good amenities.
Amenities
8.38
Facilities such as the pool and restaurant options were rated positively.
Value for Money
8.04
Generally regarded as good, but some noted high pressure for upselling.
Food and Beverage
7.89
Variety is appreciated but some food quality concerns during busy times were noted.
Overall Experience
8.06
A generally great experience despite minor issues; many guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:54

Property Description

Discover a slice of paradise at Paradisus Grand Cana, where luxury meets family-friendly fun in beautiful Punta Cana.

Relaxation Sanctuary
Unwind at our full-service spa, offering blissful massages, rejuvenating body treatments, and refreshing facials. Enjoy serene moments at our three outdoor swimming pools or soak up the sun at the private beach, accessible via complimentary beach shuttle service.

Culinary Delights
Savor a taste sensation with seven on-site restaurants, catering to all appetites. Start each day with a complimentary buffet breakfast, and sip refreshing drinks at our beach bar or one of our five lounges, all included in our all-inclusive rates.

Comfort and Convenience
Indulge in one of our 432 uniquely designed guestrooms, featuring outdoor private hot tubs and smart TVs. Enjoy premium bedding and modern amenities, ensuring a restful night's sleep and a seamless stay.

Book your unforgettable experience at Paradisus Grand Cana today!

Important information:

  • Pool access available from 8:00 AM to 11:00 PM.
  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Pets

    Pets allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Stay Safe with Meliá (Meliá)

See all policies

Location

Guest Reviews

8.2
Based on 695 reviews
Cleanliness: 8.09
Service: 8.36
Location: 8.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 8.04
Food and Beverage: 7.89
Overall Experience: 8.06
S
Sharon • solo_traveller • ca
1
The worst service I have ever encountered. Food was also sub optimal. Never coming back
2026-03-13 • via Nuitee
A
Ania • couple • fr
9
Parfait !!
Pros:

Très bel hotel où l’on se sent vraiment très bien et reposés. Les suites master sont grandes et très pratiques, même pour du long séjour. L’hotel n’est pas en première ligne direct sur la plage, mais il y a un service de navette qui dépose les clients, très rapide (5min) et pas de temps d’attente notable… sinon accessible en 10-15min à pieds en passant par un très joli chemin avec palmiers et verdures! La plage est très jolie avec un espace transat et aussi la possibilité de se poser sur le sable si on le souhaite. Resto de la plage +++
Le personnel est vraiment aux petits soins avec une « concierge » attitrée à chaque client qui répond à la moindre demande. Idem pour le housekipping, ils sont très réactifs. Propreté irréprochable. Offre de restaurants très qualitative et variée ! Espaces extérieurs et piscines sont top, rien à dire… Petit + non négligeable pour les départs tardifs, les clients ont accès à une salle de bain avec douche, toilette… même une fois que le check out a été fait. Cela permet de continuer à profiter de l’hotel (restaurants, piscines, plage etc) le reste de la journée.

Cons:

Attention au réservation des restaurants. Il y a un buffet qui est tout à fait correcte et qui permet de déjeuner/diner sans besoin de réserver. Par contre, pour les autres restaurants sur réservation, les places sont assez limitées et il faut se lever de bonne heure pour réserver une table !

Activités du soir pouvant etre un peu kitch mais il en faut pour tous les goûts !

2026-03-13 • via Nuitee
T
Taysha • couple • us
9
2026-03-10 • via Nuitee
N
Nora • couple • mq
8
2026-03-10 • via Nuitee
D
Dan • couple • it
8
Beautiful Stay with a Small Check-In Issue
Pros:

I really loved my room. I had an amazing time there with my girlfriend, enjoying the jacuzzi, the bathtub, and the bed. The view was like something out of a dream, and the food in the restaurants was just perfect.

Cons:

I paid online before arriving to save time, but when I got there they told me the payment was still pending, so I had to provide a hold on my funds, which I didn’t really appreciate or approve of. Mainly because I wondered what would have happened if, for any reason, I had been unable to provide that hold. The whole issue was resolved the next day, but I would expect them to have a better CRM system considering their status.

2026-03-09 • via Nuitee
S
Stephanie • extended_group • us
9
Would revisit
Pros:

I loved the resort. It was beautiful. The rooms were very spacious. The staff was very friendly and helpful. The food was delicious. They had many different activities throughout the day for all ages.

Cons:

The dinner reservations were a bit annoying to make and not many options were available.

2026-03-01 • via Nuitee
F
Fernando • couple • ar
7
2026-03-01 • via Nuitee
S
Savonitto • family_with_children • fr
9
Tout est réuni dans cet hôtel pour passer de bonnes vacances
Pros:

Le buffet, le personnel, la literie, la plage

2026-03-01 • via Nuitee
V
vanessa • extended_group • us
9
2026-02-26 • via Nuitee
G
gloria • extended_group • cl
7
Hotel confortable, comida sin mucha variacion
Pros:

El tamaño de las habitaciones

Cons:

Lo repetido que resulto el menú, las comidas son básicamente las mismas todos los días los restaurantes a la carta son de no buena calidad.

2026-02-10 • via Nuitee
T
Thomas • couple • ca
7
Great place for relaxing in luxury
Pros:

Th property is huge and is comprised of several resorts. The room we were upgraded to was massive and more like a luxury apartment. The food and n the members restaurant was great as was the teppanyaki restaurant. We stayed only three days so did not have a chance to try the others but the food in the buffet was also quite good

Cons:

It was our first time at an all inclusive and while there were some fun activities like the sugarcane workshop and the margarita class there were not many activities so we were a little bored. But to be fair I’m not a fan of sitting around so if a beach / poolside vacation is your thing then this will be great. It was a bit more luxury than I needed and it cost quite a bit.

2026-02-08 • via Nuitee
B
Bianco • extended_group • ar
10
Cumple con todo.
Pros:

Me gusto el servicio y la buena onda del personal, siempre dando solución. Todo limpio y genial. Calidad de tragos excelente.

Cons:

La profundidad de la pileta, 1.4m es como mucho para niños, si hay otras pile para niños, pero la principal me hubiera gustado disfrutar con mi nene.

2026-01-31 • via Nuitee
D
Dismely Claribel • couple • do
9
2026-01-30 • via Nuitee
U
ustohal • family_with_children • ar
9
2026-01-29 • via Nuitee
A
Alessandro • extended_group • br
10
Pros:

Acomodação excelente, equipe preparada e atenciosa!

2026-01-26 • via Nuitee
C
Chicherio • solo_traveller • ch
3
2026-01-26 • via Nuitee
K
Karina • family_with_children • do
10
Pros:

La comida

Cons:

La habitación quedo un poco lejos

2026-01-26 • via Nuitee
D
Daniel • couple • us
9
2026-01-24 • via Nuitee
J
Joachim • couple • de
10
sehr schöne große Anlage zum entspannen
Pros:

Die Anlage ist sehr schön gelegen. Die Suite sehr komfortabel. Die Auswahl der Speisen und Getränke war gut. Das Personal ist sehr freundlich und hilfsbereit. Der Pool ist sehr schön. Der Strand war auch zu Fuß gut erreichbar.

Cons:

Die Räume waren teilweise extrem gekühlt. Vor dem Balkon war teilweise ein Aggregat, das öfters stundenlang an war, sehr störend und laut.
Das Seegras am Strand war hätte öfters beseitigt werden können.

2026-01-22 • via Nuitee
J
Julian • couple • co
10
Pros:

Moderno, limpio comodo y servicio impecable

2026-01-20 • via Nuitee