Flor de Cera

Hotels
8.2 (78 reviews)
Isabel la Catolica, #4 , Tepoztlán , mx

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Free

Facilities

Offsite parking discounted rates available
Terrace
Luggage storage
Tour desk
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean common areas
Cons:
Small room
Cleanliness issues reported

Categories

Cleanliness
7.45
Mention of cockroaches in the room suggests cleanliness issues.
Service
8.95
Consistently praised for friendliness and good service.
Location
8.95
Centrally located with excellent location feedback.
Room Quality
6.95
Room was described as small, indicating below standard quality.
Amenities
8.45
Standard quality for this hotel tier.
Value for Money
7.95
Standard quality for this hotel tier.
Food and Beverage
8.45
Standard quality for this hotel tier.
Overall Experience
8.45
Guests had a generally positive stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:13

Property Description

Charming Accommodation in Downtown Tepoztlán

Convenient Location: Located in downtown Tepoztlán, Flor de Cera is just steps away from the Church and a short drive to Tepozteco, offering easy access to the town's main attractions.

Comfortable Rooms: Relax in rooms equipped with a flat-screen TV, cable channels, and enjoy the serene ambiance of the lush garden surrounding the property.

Exceptional Service: Benefit from a 24-hour front desk, ensuring assistance and convenience throughout your stay.

Experience the beauty of Tepoztlán at Flor de Cera - Book your stay now for a memorable getaway.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 78 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 6.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
K
Karina • extended_group • mx
8
Pros:

La ubicación

Cons:

Los vecinos ruidosos

2026-03-31 • via Nuitee
S
Sandra • couple • mx
10
Pros:

La ubicación

Cons:

La alberca no estaba climatizada

2026-03-30 • via Nuitee
C
Christian • extended_group • de
8
2026-03-26 • via Nuitee
A
Abigail • extended_group • mx
10
Pros:

Me encantó el trato del personal muy atento y amable.

Cons:

---

2026-03-23 • via Nuitee
M
Marco • extended_group • mx
9
Excelente para una emergencia de estancia
Pros:

Atención rapida y calido

Cons:

Falto pasta de dientes o servicio a la habitación

2026-03-23 • via Nuitee
G
Guillermo • couple • mx
10
Buen Lugar
Pros:

Me gusto mucho la localización y que todo estaba limpio

2026-03-18 • via Nuitee
Y
Yamile • couple • mx
7
Pros:

Que esta muy cerca del centro, esta limpio y el personal es amable

Cons:

Hay mucho ruido desde temprano y las almohadas son incómodas

2026-03-16 • via Nuitee
C
Czech • extended_group • us
10
Pros:

Great location, beautiful views!

2026-02-28 • via Nuitee
H
Hernandez • couple • mx
10
Maravilloso lugar para lo que es.
Pros:

La ubicación está ideal! Además de la comodidad de la habitación.

Cons:

La velocidad del internet era muy lenta por ratos en incluso llegaba a irse.

2026-02-22 • via Nuitee
T
Torres • couple • mx
7
Puede mejorar
Pros:

La amabilidad del personal

Cons:

Muy pequeña la habitación.

2025-09-18 • via Nuitee
• couple • mx
5
Pros:

Centrico

Cons:

Habia cucarachas en el cuarto

2025-09-07 • via Nuitee
M
Maria Elena • couple • mx
10
Pros:

La ubicación y el servicio del personal muy amable

Cons:

Nada

2025-08-24 • via Nuitee
R
Rahel • solo_traveller • ch
9
2025-08-23 • via Nuitee
G
Guinto • solo_traveller • mx
10
Excelente ubicación y personal muy amable
Pros:

Muy buen servicio, todo limpio y todo bien.

Cons:

nada, todo bien

2025-08-18 • via Nuitee
• solo_traveller • mx
9
2025-07-31 • via Nuitee
B
Bonnie • young couple • mx
9
Very conveniently located in town and the property gardens and decorations are beautiful.
Pros:

Very friendly host. The room had a lovely view and was comfortable.

2025-06-24 • via Nuitee
L
Leu • young couple • ch
10
Exceptional
2025-03-10 • via Nuitee
P
Pamela • young couple • mx
10
Exceptional
2025-02-04 • via Nuitee
E
Elba • young couple • mx
8
Very good
2024-12-14 • via Nuitee
E
Elba • group • mx
8
Very good
2024-12-14 • via Nuitee