The Old Mill Whitchurch

Hotels
7.3 (499 reviews)
Old Mill Park Avenue , Whitchurch , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Family rooms
Safety deposit box
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Fire extinguishers
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean and comfortable rooms
Cons:
Issues with cleanliness
Inconsistency in room quality
Amenities not fully available

Categories

Cleanliness
5.56
Multiple reviews noted issues with cleanliness and unpleasant smells.
Service
8.53
Hosts were accommodating, and many reviews highlighted positive experiences with staff.
Location
8.57
Great location, convenient for local attractions and transport.
Room Quality
6.52
Rooms varied in quality; several guests reported problems with comfort and features.
Amenities
7.35
Some amenities were positively noted, though there were criticisms of specific facilities.
Value for Money
7.51
Generally seen as good value but with significant caveats regarding room quality.
Food and Beverage
7.06
Dining experiences varied; good meals reported but missed opportunities due to restaurant closures.
Overall Experience
7.33
Mixed overall, with some positive stays overshadowed by significant issues in others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:17

Property Description

Charming Vintage Hotel in Whitchurch

Elegant Rooms with Garden Views
Indulge in a stay at The Old Mill Thai vintage and enjoy elegantly designed guest rooms with a seating area, flat-screen TV, and safety deposit box. The private bathrooms feature showers and complimentary toiletries, while the garden views add a touch of tranquility to your stay.

Family-Friendly Accommodation
With family rooms available, The Old Mill Thai vintage is the perfect choice for a getaway with your loved ones. Unwind in comfort and style while creating unforgettable memories with your family in our welcoming hotel.

Convenient Location and Modern Amenities
Located near popular attractions such as Chester Racecourse and Chester Zoo, our 4-star hotel offers free WiFi, a garden, and a terrace for guests to relax and unwind. With Trentham Gardens and Telford International Centre within driving distance, convenience meets luxury at The Old Mill Thai vintage.

Book your stay now at The Old Mill Thai vintage for a memorable and delightful experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.3
Based on 499 reviews
Cleanliness: 5.56
Service: 8.53
Location: 8.57
Room Quality: 6.52
Amenities: 7.35
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 7.33
M
MICHAEL • couple • gb
10
Very good experience
Pros:

Loved your robot!!

Cons:

Nothing

2026-03-26 • via Nuitee
C
Chris • solo_traveller • gb
8
Pros:

Quiet, free parking, clean

Cons:

Unclear signage

2026-03-25 • via Nuitee
D
Dalian • family_with_children • gb
10
2026-03-24 • via Nuitee
K
Kerry • solo_traveller • gb
7
Nice enough place, very nice lady running it, would consider staying there again.
Pros:

No breakfast provided at this Hotel so not applicable. Room very neat and tidy, ideal for solo traveller. Shower / wet room very modern and functional. Restaurant very good and excellent service.

Cons:

Electronic door key very low down so have to kneel on floor to enter the 8 digit code. Front door had no code so access to anyone who wants to wander in during the night, which someone did, banging on my door at 2am shouting out someone else's name, very frightening.

2026-03-23 • via Nuitee
S
Steve • solo_traveller • gb
8
Comfortable and enjoyable
Pros:

Location was excellent

Cons:

Odd that there was no reception

2026-03-23 • via Nuitee
N
Nigel • couple • gb
1
Nothing more to add Would never stay again. Hotel should be closed until security issues sorted.
Pros:

There was no breakfast. It had a Restaurant and Bar but we were the only guests all night. Both drinks and food were very expensive but not special at all. Nothing at place to like at all.

Cons:

Room was tiny. No heating that worked. Freezing at night. Bed was small. Hotel security was non existent. People from the street were entering during middle of the night and knocking bedroom doors looking to enter. It was a farce and quite intimidating. Did not feel safe. consequently hardly slept.

2026-03-19 • via Nuitee
J
Josie • solo_traveller • gb
8
2026-03-13 • via Nuitee
A
Andrew • couple • gb
10
Pros:

Location

Cons:

Rooms are small but ok

2026-03-12 • via Nuitee
G
Gareth • extended_group • gb
10
2026-03-11 • via Nuitee
R
Robinson • solo_traveller • gb
6
Cons:

TV remote never worked, lack of toilet roll

2026-03-02 • via Nuitee
A
annette • solo_traveller • gb
10
Great
2026-03-01 • via Nuitee
L
Liubove • solo_traveller • gb
4
A shocking location for the bathroom, it wasn’t in the description
Pros:

The price and location for my visit (working in that area)

Cons:

I struggled to find it in the night, local people directed me.
Another huge disappointment was the bathroom being on the level above main room. It was scary to climb up to find the toilet and no lights available. Only in the morning I realised that the switch was on the ceiling 😏. The hot water in the jacuzzi was boiling hot, was difficult to turn off the tap.
The mattress was too hard.
I wouldn’t stop there again and wouldn’t recommend it. Unless there are other comfortable rooms.

2026-02-23 • via Nuitee
L
Liuba • solo_traveller • gb
4
Wouldn’t stay again and wouldn’t recommend
Pros:

Location , price

Cons:

Shocking bathroom on the upper level

2026-02-23 • via Nuitee
V
Viv • family_with_children • gb
10
2026-02-23 • via Nuitee
R
Roy • extended_group • gb
10
2026-02-22 • via Nuitee
K
KEITH • family_with_children • gb
9
Pros:

Comfortable and clean

2026-01-30 • via Nuitee
C
Carl • solo_traveller • gb
10
Absolutely brilliant place to stay
Pros:

Close to town so everything on your doorstep

Cons:

It was very clean there was everything you need for a stay away

2026-01-26 • via Nuitee
A
Alison • couple • gb
8
Good stay, comfy bed, just needed a little tlc
Pros:

Comfy bed, spacious rooms and parking

Cons:

Was abit dark in the room, and shower needs updating, and drains need looking at, possibly cleaning out

2026-01-19 • via Nuitee
I
Ivy • couple • gb
3
Don't stay here if you want a comfortable night
Pros:

The location was the only good thing

Cons:

The toilet didn't flush, they had written a note saying that and the jacuzzi aspect of the bath weren't working. The shower head didn't stay up, so ended up having to kneel down to wash. They didn't supply a duvet? Only a small blanket that didn't cover 2 adults. The pictures didn't show the bathroom, it was in the loft? The steps were really steep which you hit your head on going up and down. They had wallpaper along the bath which has obviously got wet and is pealing away from the wall. There were stains all on the carpets, the walls hadn't been wiped. The fridge wasn't on and leaked on the floor

2026-01-19 • via Nuitee
A
Angharad • couple • gb
5
2026-01-19 • via Nuitee