Artus Hotel

Hotels
4.7 (169 reviews)
Artusstr. 28 , Düsseldorf , de

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Express check-in/check-out
Tour desk
Express check-in
Free wired internet
Offsite parking discounted rates available
Internet access

Review Highlights

Pros:
Good location near public transport
Friendly reception in some cases
Cons:
Serious cleanliness issues
Poor service and management communication
Inconsistency in room quality and amenities

Categories

Cleanliness
1.59
Multiple reviews highlight severe cleanliness issues, indicating significant dissatisfaction.
Service
5.56
While there was poor service at times, some staff were friendly which slightly helps the rating.
Location
7.6
Commendable location as noted in the headlined reviews about accessibility.
Room Quality
4.55
Room quality mentioned to be outdated and inconsistent with expectations.
Amenities
4.58
Limited amenities were noted, specifically the lack of a kettle and early morning noise.
Value for Money
6.54
Value was seen as acceptable, but issues with the service detracted from the overall value.
Food and Beverage
4.59
No specific comments on food and beverage; assumed average due to missing data.
Overall Experience
2.56
Overall experience was largely negative, with severe dissatisfaction leading to abandonment of stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:53

Property Description

Cosy Rooms and Quiet Location:
Experience comfort and tranquility at our hotel nestled in the peaceful Mörsenbroich district of Düsseldorf. Our cosy rooms provide the perfect retreat after a day of exploring the city.

Convenient Location and Easy Access:
With the Rather Broich tram stop just 100 meters away, guests can easily access Düsseldorf Old Town, city center, and the airport within minutes. Explore nearby attractions such as Grafenberg Forest, race track, wildlife park, and DEG winter sports centre.

Proximity to Major Venues:
Whether you're here for a sports event at ISS Dome or a business trip to Düsseldorf Exhibition Centre, our hotel's prime location ensures you're never far from the action. Book your stay at Artus Hotel now for a memorable Düsseldorf experience.

Important information:

Please note that guests are requested to show upon arrival the credit card used during the booking process. Please contact the property for more details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.7
Based on 169 reviews
Cleanliness: 1.59
Service: 5.56
Location: 7.6
Room Quality: 4.55
Amenities: 4.58
Value for Money: 6.54
Food and Beverage: 4.59
Overall Experience: 2.56
M
Merouane • solo_traveller • de
1
Pros:

Schlafzimmer , personal

2026-06-06 • via Nuitee
A
Ahmed Alex • couple • ng
10
The hotel was in a very good location to the exhibition centre
Pros:

Distance to bus and train station

Cons:

Climbing up the stairs

2026-06-03 • via Nuitee
N
Naty • extended_group • ro
1
Pros:

it was execrable, bad in all points of look

Cons:

nothing

2026-06-03 • via Nuitee
A
Ahmed Alex • couple • ng
9
My wife and I had a good time at the hotel. it’s was a very spacious room and there was a shop down the road we could bu
Pros:

The property location, bus and train station are 5 minutes walking distance

Cons:

The stair case are very tight, difficult climbing up

2026-06-03 • via Nuitee
S
Silke • couple • de
5
2026-06-02 • via Nuitee
I
Ilona • solo_traveller • de
1
Unsauberes hotel
Pros:

Die umgebung

Cons:

Unsauber mann konnte sau auf möbel schreiben wc intimhaare vom vorgänger tv gerät was nicht ging es war laut türen knallenpersonaö sehr neugierig

2026-05-25 • via Nuitee
G
Gezienus • couple • nl
4
Slecht
Pros:

Uitermate slecht en slecht onderhouden
Niet meer opnemen in jullie lijst

Cons:

Toilet bar en boos. Toiletborstel, erg vies
Tafel slecht viel bijna om van ellende, tv vies en stoffig. Fietsen konden niet fansoenlijk worden gestalt.
Al met al een 5 nog niet waardig.

2026-05-23 • via Nuitee
K
Katharina • couple • at
5
2026-05-13 • via Nuitee
M
Madalina • couple • ro
1
Cel mai urat sejur din viața mea
Pros:

Dezastru

Cons:

Comportament neadecvat

2026-05-11 • via Nuitee
A
Andra Anca • couple • ro
1
Pros:

Absolut nimic

Cons:

Mizerie,praf,perdeaua rupta ,lenjeria murdara

2026-05-09 • via Nuitee
K
Kagan • solo_traveller • de
3
Die wollten uns ersten Tag einfach mal auf die Straße gehen lassen und zweiten Tag als wir kommen obwohl uns gesagt word
Pros:

Nicht gefallen

Cons:

Umgehen mit dem Gastgeber

2026-05-09 • via Nuitee
A
awgni • couple • fr
7
2026-05-09 • via Nuitee
M
Miguel Ángel • solo_traveller • es
1
Pros:

Nada fa6

Cons:

Todo , llegamos 20:03 h a la puerta y ya se avía cerrado, nos dejó en la calle una persona con discapacidad y a mí , la llamamos nos contestó la primera llamada y luego apago el teléfono nos parece una falta de profesionalidad enorme, nos complicó la noche muchísimo, teniendo que gastar otro dinero, debería ser sancionada de alguna manera, por tal falta de humanidad

2026-05-08 • via Nuitee
F
firuz • solo_traveller • de
2
2026-05-05 • via Nuitee
P
Piery • couple • fr
5
Bien seulement pour quelques nuits
Pros:

La proximité avec le bus et le tram

Cons:

L’attitude et la courtoisie de la gérante, la propreté qui laisse à désirer, les équipements très vieux (notamment la télé qui ne fonctionne pas), la douche où il manque les parois de douche, et la salle de bain qui n’était pas indiqué comme étant hors de la chambre

2026-05-03 • via Nuitee
P
patricia • couple • co
10
Excelente hospedaje
Pros:

Nos fue excelente el precio era perfecto era tal cual las fotos y justo para descansar un día de paso la señora nos recibió y fue muy amable no tuvimos problemas con el ingreso nos ayudó y fue muy gentil

Cons:

Fue una excelente estancia justo para descansar

2026-05-02 • via Nuitee
K
kesete • family_with_children • ch
3
War okay
Pros:

Das Bett

Cons:

die Lage und Sauberkeit

2026-04-30 • via Nuitee
L
Larbi • solo_traveller • de
10
Schön
Pros:

Sauber

Cons:

Alles super

2026-04-25 • via Nuitee
C
Collins • solo_traveller • sg
1
Pros:

Don't like anything about the property

Cons:

What I see on booking is different

2026-04-19 • via Nuitee
I
Imrich • extended_group • sk
6
Pros:

neboli ranajky

Cons:

ochota otvorit po 20,00

2026-04-16 • via Nuitee