Artus Hotel

Hotels
4.7 (154 reviews)
Artusstr. 28 , Düsseldorf , de

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Express check-in/check-out
Tour desk
Express check-in
Free wired internet
Offsite parking discounted rates available
Internet access
Covered parking

Review Highlights

Pros:
Good location near public transport
Friendly reception in some cases
Cons:
Serious cleanliness issues
Poor service and management communication
Inconsistency in room quality and amenities

Categories

Cleanliness
1.59
Multiple reviews highlight severe cleanliness issues, indicating significant dissatisfaction.
Service
5.56
While there was poor service at times, some staff were friendly which slightly helps the rating.
Location
7.6
Commendable location as noted in the headlined reviews about accessibility.
Room Quality
4.55
Room quality mentioned to be outdated and inconsistent with expectations.
Amenities
4.58
Limited amenities were noted, specifically the lack of a kettle and early morning noise.
Value for Money
6.54
Value was seen as acceptable, but issues with the service detracted from the overall value.
Food and Beverage
4.59
No specific comments on food and beverage; assumed average due to missing data.
Overall Experience
2.56
Overall experience was largely negative, with severe dissatisfaction leading to abandonment of stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:53

Property Description

Cosy Rooms and Quiet Location:
Experience comfort and tranquility at our hotel nestled in the peaceful Mörsenbroich district of Düsseldorf. Our cosy rooms provide the perfect retreat after a day of exploring the city.

Convenient Location and Easy Access:
With the Rather Broich tram stop just 100 meters away, guests can easily access Düsseldorf Old Town, city center, and the airport within minutes. Explore nearby attractions such as Grafenberg Forest, race track, wildlife park, and DEG winter sports centre.

Proximity to Major Venues:
Whether you're here for a sports event at ISS Dome or a business trip to Düsseldorf Exhibition Centre, our hotel's prime location ensures you're never far from the action. Book your stay at Artus Hotel now for a memorable Düsseldorf experience.

Important information:

Please note that guests are requested to show upon arrival the credit card used during the booking process. Please contact the property for more details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

4.7
Based on 154 reviews
Cleanliness: 1.59
Service: 5.56
Location: 7.6
Room Quality: 4.55
Amenities: 4.58
Value for Money: 6.54
Food and Beverage: 4.59
Overall Experience: 2.56
P
patricia • couple • co
10
Excelente hospedaje
Pros:

Nos fue excelente el precio era perfecto era tal cual las fotos y justo para descansar un día de paso la señora nos recibió y fue muy amable no tuvimos problemas con el ingreso nos ayudó y fue muy gentil

Cons:

Fue una excelente estancia justo para descansar

2026-05-02 • via Nuitee
K
kesete • family_with_children • ch
3
War okay
Pros:

Das Bett

Cons:

die Lage und Sauberkeit

2026-04-30 • via Nuitee
L
Larbi • solo_traveller • de
10
Schön
Pros:

Sauber

Cons:

Alles super

2026-04-25 • via Nuitee
C
Collins • solo_traveller • sg
1
Pros:

Don't like anything about the property

Cons:

What I see on booking is different

2026-04-19 • via Nuitee
I
Imrich • extended_group • sk
6
Pros:

neboli ranajky

Cons:

ochota otvorit po 20,00

2026-04-16 • via Nuitee
M
Mohamed • solo_traveller • nl
5
2026-04-15 • via Nuitee
M
Mican • couple • sk
9
2026-04-03 • via Nuitee
F
Filip Kunes • solo_traveller • cz
8
2026-03-29 • via Nuitee
U
Ulrich • couple • de
8
2026-03-26 • via Nuitee
M
Maldonado • couple • ar
8
Pros:

Me gustó que estuviera limpio y que la habitación era muy cómoda

Cons:

No me gustó los cargos adicionales por una mejor habitación, en la página te muestran algo y en la realidad es otra cosa para luego ofrecerte una habitación mejor por mas plata en el momento.
No tiene buena ubicación, hay que caminar mucho para llegar a un lugar de comida.
Poca privacidad y demasiado control de parte de la persona que nos hospeda.
El alojamiento relacion precio calidad no me parece correcto, ya que la calidad no es tan buena

2026-03-24 • via Nuitee
E
Ella • solo_traveller • de
6
2026-03-15 • via Nuitee
T
Tanja • solo_traveller • de
5
2026-03-15 • via Nuitee
A
Ataash • couple • be
1
Pros:

Was echt super slecht bedden wij konden niet eens rusten

2026-03-14 • via Nuitee
M
Marcel • solo_traveller • nl
1
Nachtmerrie
Pros:

Niks

Cons:

Alles was slecht

2026-03-04 • via Nuitee
S
Siadis • solo_traveller • de
2
Not a relaxing stay
Pros:

The hotel is located on a quite street in Düsseldorf. Therefore, it is good to fall and stay asleep.

Cons:

I did not like the bad state of cleanliness. Unfortunately, the room and the bathroom were so dirty even after I asked the hotel staff to please clean the room and the bathroom.

2026-03-02 • via Nuitee
E
Ehrenfried • couple • de
7
Alles gut gelaufen Netter Empfang
Pros:

Ruhige Lage

Cons:

Alles in Ordnung

2026-02-27 • via Nuitee
A
Aprà • solo_traveller • it
2
Pros:

Nulla . Nothing . Nichts. Nada

Cons:

I spent there 2 night for 305€ I was unlucky that was the period of an Hexibition at Düsseldorf Messe.
Parking for free found at 320mt. From hotel
Not nice to bring 2 big suitcase.
In front of the hotel a parking place is reserved , yes for the owner of the hotel or his son not sure for the guests to unload / load the luggage.
Arrived at 11am the owner ask me 6€ extra for the taxes , OK. I ask for the invoice with the right name of my company he complains that the taxes number was too long was no place on the invoice to write it down .I had to insist and be categorical . I NEED IT.
Next morning he came to my room with 2 invoices
I had to pay 10€ more because he gave me a room with a bathroom inside and I payed for a room with bathroom outside (room that I suppose was occupied when I arrived)
I paid because I didn't want to make discussions for 10€ I'm focused on my work.
Room was big they keep it almost clean
I don't know how to say it seems to be in the house of your poor grandparents but is a personal opinion please see the images.
The bathroom smells of sewerage maybe something is not ok on the toilet drain pipes was better to keep the bathroom(for which I paid 10€ mir) door close .
Unfortunately when I arrived it was completely open and window a little open so all the room smelled of this nice flavour.
When I leave I walked downstair with two big heavy suitcase a meet the service woman she said to me :
"I need the key of the room ".
It is so nice on the morning to meet this kindliness.
I was also so kindly to say NO I'M still not finish I have some stuff in the Room.

No more , nie wieder , Mai più.

2026-02-27 • via Nuitee
J
Jesús • extended_group • es
1
No vayas
Pros:

Está en mal estado. Viejo y decadente.

Cons:

Nada

2026-02-24 • via Nuitee
S
Sandra • couple • de
7
2026-02-22 • via Nuitee
D
Dragana • couple • de
1
Pros:

Nichts

Cons:

Matratze sehr alt einfach eklig sehr unbequem

2026-02-13 • via Nuitee