Hotel Osner

Hotels
7.5 (1057 reviews)
Court Crescent, Esplanade , East London , za

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Cockroaches
Lack of amenities
Old furniture

Categories

Cleanliness
6.64
Several mentions of issues with cleanliness including cockroaches and blocked bathrooms.
Service
8.61
Generally friendly staff, but some reports of poor response to maintenance issues.
Location
8.65
Multiple reviews praised the great location close to the beach and restaurants.
Room Quality
6.6
Complaints about old furniture, unavailability of basic amenities, and room issues.
Amenities
6.63
Lack of bar fridges, microwaves, and cutlery mentioned as drawbacks by several guests.
Value for Money
8.09
Affordable pricing noted, but issues with room quality affect perception.
Food and Beverage
7.14
Mention of lack of meal options but no major complaints about available offerings.
Overall Experience
7.61
Mixed reviews leading to a balanced outcome, highlighting both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:19

Property Description

Panoramic Views of the Indian Ocean
Experience breathtaking views of the Indian Ocean from your room at this beachfront hotel in East London. The furnished terrace offers a perfect spot to relax while overlooking the outdoor swimming pool.

Modern Amenities and Dining
Enjoy brightly decorated rooms with satellite TV, private bathrooms, and air conditioning options. Indulge in an international buffet breakfast and dinner at the Jasmine Room, followed by drinks at the modern bar with stunning views of Quigney Beach.

Convenience and Excursions
Benefit from 24-hour reception services including luggage storage and safety deposit boxes. Get information on local excursions and water sports at the tour desk. Don't miss the chance to visit Inkwenkwezi Private Game Reserve just a short drive away.

Ready to indulge in a beachfront getaway with stunning views and modern amenities? Book your stay now!

Important information:

Please note that the hotel will request that a credit card authorization form to be completed by the guest. A copy of the back and front of the credit card and a copy of passport is needed.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and costs ZAR 90 per 24 hours.

Location

Guest Reviews

7.5
Based on 1057 reviews
Cleanliness: 6.64
Service: 8.61
Location: 8.65
Room Quality: 6.6
Amenities: 6.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 7.61
N
nduna • solo_traveller • za
6
Pros:

The view

Cons:

No laundry

2026-03-21 • via Nuitee
C
Chane • family_with_children • za
10
2026-03-20 • via Nuitee
B
Bijana • couple • za
9
2026-03-20 • via Nuitee
K
Koleka • couple • za
1
They Misrepresented their inclusions in the package like breakfast, no irons in the rooms, TV doesnt work, wifi is very
Pros:

The location and it was clean

Cons:

It is not good value for money, the staff are very lazy. Tv wasn’t working , WiFi wasn’t working. No breakfast, it was my first time to come across a hotel with such poor service

2026-03-20 • via Nuitee
D
Donavan • couple • za
1
Absolutely frustrating and the worse ever
Pros:

Absolutely nothing

Cons:

Very poor service and quality

2026-03-18 • via Nuitee
N
Ntlonti • family_with_children • za
10
2026-03-17 • via Nuitee
H
Heidi • couple • za
6
Pros:

The location was good, near all amenities. Room was clean and spacious. Beautiful view of the ocean, save parking.

Cons:

The aircon kept going off during the night.
The sensor of the lock on the door was loose

2026-03-16 • via Nuitee
M
Mbali • family_with_children • za
1
2026-03-16 • via Nuitee
Z
Zwane • couple • za
6
Stay was fair
Pros:

The sea view

Cons:

The bad was uncomfortable

2026-03-15 • via Nuitee
N
Nonzukiso • family_with_children • za
10
2026-03-15 • via Nuitee
M
Malizole • couple • za
8
Good stay
Pros:

Big room

Cons:

Big room and secure yard

2026-03-14 • via Nuitee
A
Andzorella • solo_traveller • za
5
Cons:

Lack of extra or available towels during the day when taken to be washed.
Lack of fridge and bar microwave in each room, only available in a shared kitchen.
Rusty dingy reception door.
Security Gate problem having to wait long for a missing security guard to open gate to enter and exit!

2026-03-12 • via Nuitee
B
Bopi • family_with_children • za
10
Pros:

It's within my budget.






Thanks

Cons:

Everything was perfect.

2026-03-12 • via Nuitee
M
Masibonge • solo_traveller • za
10
2026-03-11 • via Nuitee
M
Mfenyana • couple • za
7
2026-03-11 • via Nuitee
N
Nasiphi • extended_group • za
10
2026-03-09 • via Nuitee
T
Tyampu • solo_traveller • za
4
2026-03-08 • via Nuitee
N
Ntombise • couple • za
9
It was the best stay
Pros:

The comfort
The service

Cons:

Check in service by a guy
And gave us the card with scratch no and gave us the wrong door number and struggled until going back to him and he lied said he gave us the correct door number

2026-03-06 • via Nuitee
S
Siphesihle • couple • za
10
High standard
Pros:

Very nice

Cons:

Everything

2026-03-05 • via Nuitee
N
Ndumiso M • solo_traveller • za
4
Stay was fair except for that issue of Wi-Fi and tussles at breakfast.
Pros:

Location was perfect and easy to navigate

Cons:

Wi-Fi didn’t work. Breakfast had too many issues. Eat that, and not eat that

2026-03-03 • via Nuitee