Hotel Osner

Hotels
7.5 (1126 reviews)
Court Crescent, Esplanade , East London , za

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Affordable pricing
Cons:
Cockroaches
Lack of amenities
Old furniture

Categories

Cleanliness
6.64
Several mentions of issues with cleanliness including cockroaches and blocked bathrooms.
Service
8.61
Generally friendly staff, but some reports of poor response to maintenance issues.
Location
8.65
Multiple reviews praised the great location close to the beach and restaurants.
Room Quality
6.6
Complaints about old furniture, unavailability of basic amenities, and room issues.
Amenities
6.63
Lack of bar fridges, microwaves, and cutlery mentioned as drawbacks by several guests.
Value for Money
8.09
Affordable pricing noted, but issues with room quality affect perception.
Food and Beverage
7.14
Mention of lack of meal options but no major complaints about available offerings.
Overall Experience
7.61
Mixed reviews leading to a balanced outcome, highlighting both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:19

Property Description

Panoramic Views of the Indian Ocean
Experience breathtaking views of the Indian Ocean from your room at this beachfront hotel in East London. The furnished terrace offers a perfect spot to relax while overlooking the outdoor swimming pool.

Modern Amenities and Dining
Enjoy brightly decorated rooms with satellite TV, private bathrooms, and air conditioning options. Indulge in an international buffet breakfast and dinner at the Jasmine Room, followed by drinks at the modern bar with stunning views of Quigney Beach.

Convenience and Excursions
Benefit from 24-hour reception services including luggage storage and safety deposit boxes. Get information on local excursions and water sports at the tour desk. Don't miss the chance to visit Inkwenkwezi Private Game Reserve just a short drive away.

Ready to indulge in a beachfront getaway with stunning views and modern amenities? Book your stay now!

Important information:

Please note that the hotel will request that a credit card authorization form to be completed by the guest. A copy of the back and front of the credit card and a copy of passport is needed.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and costs ZAR 90 per 24 hours.

Location

Guest Reviews

7.5
Based on 1126 reviews
Cleanliness: 6.64
Service: 8.61
Location: 8.65
Room Quality: 6.6
Amenities: 6.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 7.61
S
Soso couple za
10
Good
Pros:

Good

Cons:

Phone to communicate with receptionist especially top floors

2026-04-11 via Nuitee
Y
Yonela solo_traveller za
5
2026-04-10 via Nuitee
U
Unathi family_with_children za
5
2026-04-10 via Nuitee
N
Nombasa family_with_children za
10
Pros:

Everything the view, the rooms, cleanliness

Cons:

Osner is good but can they please remove the rusty areas at the entrance front revolving door

2026-04-08 via Nuitee
T
Tamara family_with_children za
7
it was good, the view of the sea made up for the cockroaches
Pros:

i di not have breakfast

Cons:

The room was clean but there were cockroaches

2026-04-07 via Nuitee
J
John family_with_children za
7
Pros:

Clean and friendly stuff members

Cons:

Took a cold shower

2026-04-07 via Nuitee
M
Moodley extended_group za
8
Pros:

The view is amazing

Cons:

The surrounding area is a bit run down

2026-04-07 via Nuitee
family_with_children za
7
2026-04-07 via Nuitee
A
Anelisiwe family_with_children za
7
2026-04-07 via Nuitee
Y
Yolisa couple za
6
It was great
Pros:

Beach front

Cons:

No smart tv and refrigerator

2026-04-06 via Nuitee
V
Valentine extended_group za
1
My stay was disappointing due to the way the bathrooms flooded with water drainage system was not in functional
Pros:

The view of the ocean

Cons:

I didn’t like the way the bathrooms drainage system it was flooding water didn’t drain at all

2026-04-06 via Nuitee
A
Ayabulela family_with_children za
1
2026-04-06 via Nuitee
M
Mosana family_with_children za
10
2026-04-06 via Nuitee
A
Andiswa family_with_children za
10
⭐️⭐️⭐️⭐️⭐️
Pros:

Spacious, friendly staff, clean

Cons:

Nothing everything perfect

2026-04-06 via Nuitee
A
Alvin family_with_children za
5
Pros:

The location

Cons:

Very noisy.Rooms did not smell fresh.Poor service

2026-04-05 via Nuitee
N
Nonceba couple za
5
Passable
Pros:

Location ,bed layout 😊

Cons:

Exclusion of breakfast

2026-04-05 via Nuitee
S
Santosh family_with_children za
1
Terrible stinks unhygienic cockroaches
Cons:

The picture on internet is very deceitful

2026-04-05 via Nuitee
R
rodney couple za
9
2026-04-05 via Nuitee
K
Kunene couple za
8
2026-04-05 via Nuitee
A
Andiswa family_with_children za
10
Everything was perfect
Pros:

Clean, spacious, friendly staff

Cons:

Theres is nothing I didn’t like

2026-04-04 via Nuitee