Complejo Turistico Los Hualles

Hotels
9 (389 reviews)
Km 71,6 camino Termas de Chillán , Las Trancas , cl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
High prices
Cleanliness issues

Categories

Cleanliness
8.39
Some guests noted cleanliness issues such as requiring a request for room cleaning.
Service
9.36
The staff is described as very attentive and friendly, providing good service overall.
Location
9.4
Many reviews highlight the excellent location near tourist areas and amenities.
Room Quality
8.35
Some discrepancies in room descriptions were noted, impacting expected quality.
Amenities
9.38
Guests appreciated the cozy atmosphere and available amenities like heating and dining.
Value for Money
8.34
High prices reported by guests compared to services offered affected perceived value.
Food and Beverage
9.39
Many guests praised the breakfast quality, variety, and dining experience.
Overall Experience
9.36
Overall, guests expressed satisfaction with their experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 00:25

Property Description

Luxurious Cabins and Lodge Accommodation
Cabañas y Lodge Los Hualles offers independent cabins and guestrooms, perfect for families or couples looking for a cozy retreat. The cabins can accommodate up to 6 guests and feature modern amenities like fully-equipped kitchens, private bathrooms, and central heating.

Convenient Facilities and Services
Guests can take advantage of the outdoor pool, fitness centre, and delicious meals at the seasonal restaurant. The property also provides laundry services, ski storage, and even offers cots upon request. Whether you're hitting the slopes or exploring the nearby national park, Los Hualles has you covered.

Scenic Location and Easy Access
Located just a short drive from Nevados del Chillan ski centre, Cabañas y Lodge Los Hualles is nestled in the beautiful Nevados de Chillan area. With easy access to the bus stop and nearby attractions like Ñuble National Park, this is the ideal destination for your next getaway.

Book now to experience the ultimate blend of comfort and adventure at Cabañas y Lodge Los Hualles!

Important information:

The front desk operates from 08:00 to 22:00 daily. Guests arriving outside these hours must inform and coordinate key collection with the property in advance.

Keys must be returned to the front desk. Lost keys will incur on a charge of USD $30 or CLP $20,000

Of planning to pay using an international credit card, the property recommends to bring cash in USD (as sometimes the POS connection presents some problems).

The swimming pool is reserved for guest use only. Non-guests using the swimming pool will be fined accordingly.

Hot Tub use must be reserved a minimum of 8 hours in advance.

Cots can be requested in rooms and are subject to availability. Bungalows cannot accommodate a cot.

Breakfast is served from 09:00 to 10:30 everyday all year round.

Please note the restaurant operates during the summer and winter seasons only.In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Tue, Mar 31, 2026 until Tue, Dec 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 389 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
R
Rodrigo couple cl
10
Lugar increíble
Pros:

La cercanía y la atención del personal muy preocupados y atentos

Cons:

-

2026-01-31 via Nuitee
J
Jania couple cl
10
Hermosa
Pros:

Si

Cons:

Nada

2026-01-31 via Nuitee
M
Markus couple de
9
2026-01-30 via Nuitee
A
Andrea couple cl
10
Volveremos en invierno. Nos enamoramos de Los Hualles !!!
Pros:

Es un lugar hermoso , acogedor …. Y gran calidad en el servicio.
Todo el personal muy amable y atento a los requerimientos.
Un 10 para cada uno de ellos.

Cons:

Todo me gustó !!!!

2026-01-26 via Nuitee
A
Arturo extended_group cl
9
Buena ubicación, lindo lugar
Pros:

Ubicación

Cons:

Servicio, muy poca iniciativa

2026-01-25 via Nuitee
Y
yvon family_with_children fr
9
Superbe cabanas
Pros:

La Cabanas est bien agencée, confortable et bien entretenue.

Cons:

Rien

2026-01-22 via Nuitee
O
Osvaldo family_with_children cl
9
2026-01-22 via Nuitee
L
Luis family_with_children cl
10
Muy agradable
Pros:

Excelente

2026-01-19 via Nuitee
J
José Antonio couple cl
10
Pros:

Muy Buena Instalación y excelente servicio del personal

2026-01-19 via Nuitee
M
Mauricio family_with_children cl
6
Cumplió, pero como fui solo por una noche me quede con ganas de usar la tinaja con los niños
Pros:

Calefacción, ubicación y carta menú del restaurante

Cons:

Pase temprano avisar que de regreso de la nieve llegaría cerca de las 17:00 y a esa hora me entre que la tinaja se debe reservar 5 horas antes. Me debieron indicar eso temprano cuando pase o indicarlo cuando uno hace la reserva. Adicionalmente la ducha del baño del segundo piso no funcionaba bien. Se caía la ducha "teléfono" con la presión el agua. Fue incomodo para los niños.

2026-01-19 via Nuitee
E
Eric family_with_children us
6
A place to stay right in the middle of Las Trancas
Pros:

If you're skiing Nevados de Chillan, there are limited places to stay. This place was "good enough" and had a good location.

Cons:

The rooms were pretty bare bones - nothing fancy at all. There looked to be a decent amount of mold / mildew in the shower. My "king" bed was two twins pushed together. Apparently they only clean when you request that they do. The breakfast included wasn't good enough to keep us there - we went out to other restaurants most days.

2026-01-19 via Nuitee
F
Fabio José da family_with_children br
10
Excelente
Pros:

Tudo.
Nota 10

Cons:

Nao teve.

2026-01-19 via Nuitee
J
JUAN G couple co
10
EXCELENTE LUGAR RECOMENDADO 100%
Pros:

Todo en especial el personal absolutamente todos muy atentos amables familiares se siente seguridad y ambiente familiar son muy especiales todos desde su administradora que nos ayudaron siempre

Cons:

Quedé muy satisfecha en mi estadía

2026-01-19 via Nuitee
M
Martinez family_with_children cl
9
Pros:

La atención,super cordial

Cons:

Muy poco menú

2026-01-16 via Nuitee
F
Felipe family_with_children cl
10
Pros:

La hospitalidad, calidad de las instalaciones, limpieza y comodidad de todos sus espacios

Cons:

Todo nos gusto

2026-01-05 via Nuitee
C
crovel family_with_children cl
10
Pros:

Acogedor

2025-12-26 via Nuitee
A
Andres family_with_children cl
9
Pros:

Sexta vez que voy.
Nos gusta el lugar. Queda cerca todo

2025-12-21 via Nuitee
J
JUAN PABLO couple cl
8
Pros:

Es bonito,con buen equipamiento y de calidad

Cons:

Tenía el checkin a las 15 hrs. Llegué a las 14 hrs. Y estaba cerrada la recepción ,la abrieron a las 15:10 y tuve que esperar un rato hasta que estuviera listo el aseo en la habitación.

2025-12-20 via Nuitee
M
Manuel family_with_children cl
7
Pros:

El lugar

Cons:

El precio demasiado alto y el agua caliente siempre con problemas

2025-11-25 via Nuitee
N
Nicolas couple cl
8
2025-11-12 via Nuitee